Philips India — non attendance to my complaint no - mum[protected]

Address:

Mumbai City, Maharashtra, 100104

Hi,

I had registered complaint (Mum[protected]) on 7th aug’18, mentioning that the sensor of the small keyboard provided along with my philips tv is malfunctioning (A major constraint to the tv being used as smart tv). Till date i have called twice at the customer complaint number[protected] reminding them of nil response, but i haven’t received any call yet from either the company or from any of its authorized service stations.

With such poor service backup, it gives me no comfort, that philips india has provided 5 yrs warranty on my 42” 4k tv (Model no-55put7791/v7a19). Honestly i hadn’t imagined that a brand like philips would provide such a poor service back up.

May i request philips india team to kindly attend to the problem and resolve it asap?

In your mail revert, pl keep my gmail id (Abhishek. [protected]@gmail.com) marked aswell.

Thanks

Abhishek kumar