Philips India — non professional service center (not authorized fraud)

Address:

Pandikudy,cochin, Ernakulam, Kerala, 682002

Hi team,
We had raised a complaint for philips 32 inches led ready tv as it is some display issues. We called the philips customer care and we were redirected to a unauthorized philips service center who is located at ravipuram, cochin. (Digital care - cochin).
We had to come across lot of pain and non professionalism of the service center. He repaired it saying that back light is not working which took 5 days to return back the tv and charged us 4000 rupees. Again after a week we had to face the same issue. Now that guy wants 6 days of time to open the tv behind and test it. Not sure if he is really a tv mechanic. I want this guy to be black listed and take away his authorization from all other companies. If not i will be spread this across all the social media and also face this legally. We want proper support and justice for the amount charged without doing anything. This guy spoke non parliamentary language when insisted to return our tv back. His fake company bill is attached along with this.

Contact person: suresh pr ([protected])