Philips India — Not Happy with your product Mixer Grinder which is there under warranty.

Address:Krishna, Andhra Pradesh, 520003
Website:www.philips.com

To,
All India Service Manager,
M/S.Philips India,
Gurgaon.
Dear Sir,
I want to bring to your notice that we have purchased Philips Mixi on 30th Dec-15 at Maaraj (The Home Maker's Shopee) in Eluru Road, Vijayawada-520002 (Andhra Pradesh)- Kindly see the enclosed attachment of Bill for the same
On 19th Jan-16 we had problem with Jars and taken to the Service Center (Work Order No:[protected] again set had problem on 22nd Oct-16 again i have taken it workshop (Work Order No:[protected] They have repaired and given back to us but almost every day every time we are facing the same issue from the day one Like Sometimes motor will not work, Automatically its getting off while running mixi . really we're running behind your service center which they are unable to solve my issue. Again set got problem on 3rd Jan-17 (Work Order No:[protected] we do have very good strong opinion on your company products and purchased this mixi according to that but i never expected this type of product from your esteemed company bcoz i always suggest your company products to anyone that much confident i am having about your product and the mixi what we have used earlier never had any problems same has been used nearly about 15 Years.
Really it's very disappointing me and my wife mainly.
My issues are not resolved after taking up many times to the service center also really we have fed up with this product.
My humble request is that I don't want any more repairs and don't have time to run behind you always.
Need only replacement – Please do the needful at the earliest.
Thanks & Regards,
R.V.Seshaiah
Railway Travel Inspector
Sai Madhav Apartments,
H.No:-20-3/149/2, 1st Floor, Gata Rathaiah Vari Street, Ayodhya Nagar, Vijayawada-520003.
Mobile No:-+91 [protected].
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