[Resolved]  Philips India — not replacing defective tv

Address:

Aligarh, Uttar Pradesh

I have purchased a Philips 22PFL3459/V7 22 inches Full HD LED Television via Snapdeal online shopping.So I request for it installation and a complaint no PGZB[protected] has been generated, philps installation engineer visited my site and told that product was defective and need to replace. Again I made a complaint PGZB[protected] for the replacement of TV and get in touch with Mr. Sunil([protected]) and he assured me that you would get new TV and service center's guy have brought the TV from the site.And finally Mr. Sunil generated new complaint PGZB[protected] and philips system closed the previous complaint PGZB[protected]. Now After one month, Mr. Sunil is saying that product was broken and he is not responsible for it. So I talked to Snapdeal and They are saying that if the product was broken then why are the telling this thing after one month.I am became very much tired of following philips. so please give solution urgently, I would be thankful to you.