Philips India — philips tv replacement issue - even I have 5 years of warranty | |
I have been chasing Philips Customer care members for last 4 and half months for my TV issue which has 1+4 years of warranty. After repeated discussions, now they are asking me to pay additional amount to replace my TV. So that, they will give new TV with old warranty. The new TV difference amount which I have to pay is very close to the open market TV price, with that you can directly buy TV from Amazon. I am not sure what is the befit of having Warranty. To reach this point Philips took almost 5months. I don't know how long will they take further to reach to a conclusion and solve my TV issue. Was this information helpful? | |
|
Philips India customer support has been notified about the posted complaint. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
1700
Pending
0
Resolved
422
+91 22 6691 2000 [Mumbai]
+91 80 4189 0000 [Bengaluru]
+91 44 6650 1000 [Chennai]
9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
View all Philips India contact information
Post your Comment