Philips India — Poor performance of juicer mixer grinder

Address:	110010
Website:	www.philips.co.in

Sir,
I have purchased a juicer mixer grinder on 16/12/2016 vide bill no. 027566 and from the very next day it has started troubling us . while using juicer mode it splits carrot juice all over the grinder and also make noise which irritates us . i have lodges a complaint vide complaint no. WO160-[protected] and Philips representative came to rectify the problem but from the next day the same problem started again for which i again lodges the complaint and two video have been made of the problem i have been facing . The video was taken by the Philips Rep (moille no.[protected]) and he made a promise to get back soon but it has now more than 15 days since i have sent the video, the Rep everyday says that the complaint is under process .
please take necessary action else i will move to the consumer forum of gov. of india along with all details
thanking you
vijay kumar
[protected]
[protected]
[protected]@gmail.com