[Resolved]  Philips India — Shameful service & unwanted charged by shivani electronics at ambala

Address:

Ambala, Haryana, 133001

Yesterday i went to ambala for repair for DSP3600 speaker which was out of warranty but when i reached at service center " Shivani Electronics, ambala cantt" and check my speaker then they are verbally informed me about charged around 1800Rs/- without quote on written or job sheet, when i refused to repair then engineer Mr. Rajinder asked me to pay 100/- for testing and said when you come in next time we will give you free service. Then i replied please share any receipt of service charge then owner fighting me and provide me fake receipt without tax paid with amount of Rs.200/- and chase to me for pay. After pay i got number of service manager MR. Hemant ([protected]) from customer care and request him to take action but he also not serious to take action against them. My concern regarding harassing to customer and provided fake bills without tax paid and rudely behave with customers. I'll also mark mail to income tax dept of haryana.

Thanks
Vikas Sharma
[protected]