Philips India — Television

Address:

Mumbai City, Maharashtra, 400043

My name is Anil from Mumbai.

I was buy Philips Led Tv from Vijay sales in Bandra exhibition.purchase date 24dec2015.
but I am facing issue with led in Sept 2016.tv was not working, led panel blank screen on tv.after I filled complaint both in Philips and Vijay sales for my tv repaired or replacement.after 1 week service engineer visited in my place and after checked engineer said the tv panel is faulty but now panel not available in service centre.so we need pickup tv and submit to service centre and if part is not available so tv can be replace and provide new led tv.
But after 3 month my led tv in service centre no any stand by led tv arrange for missing.as well as every time I was contact to service centre not any response from service cents.every time they says next week can be deliver your replace.
then I visited in Vijay sales chembur for inquires then staff said you need extra 2000 pay for replacement tv because 42 inch led not available now.
how can possible I will pay for it my led tv with 5year warranty.
I am very disappointed from Vijay sales and Philips service centre.not respond from both.
I am last 3 month useless in home because I can not watch tv after pay 420000.please check and replace my tv as soon as possible.

Name. Anil
mobi . [protected]

Tv model and serial number all details attached document.