Philips India — Very delayed service

Address:

Purba Medinipur, West Bengal, 721657

I bought a philips speaker with model no. SPA60B from amazon and due to disturbed sound from it after a few days i took it to the nearest Philips Service centre and submitted it there to be reapaired or replaced. I submitted the product on 24/01/2016 and i was told that the product would come within 15-30 days . Now it has been over 2 months and half and still now the product has not been recieved by me. Whenever I phone the service centre I am told that it will come within a week and so many weeks ahave passed by. I also mailed the Philips customer care about the matter and all they told was the concerned department will contact me which never actually happened. I therefore want a compensation from philips along with the product due to complete and continuous harrasment. I request that my speakers are replaced as soon as possible and that Philips is made answerable to such bad service problems. I also demand a compensation cause of the harrasment i received as I was told that the product would come within a week every time i phoned.