Philips Tv — Poor quality product

Address:	201301
Website:	www.philips.co.in

Philips TV 39PFL3850 was purcgased by me on 26/6/15. After just 6 months o[censored]sage, the TV started to give trouble. There is clouding of screen and cracking/popping sound in the standby mode. Let me discuss the problems. The clouding of the screen as i understand is because of some layers separating from each other. Online forums have discussed the problem and it happens because of layers separating due to heat production during usage. As far as the cracking/popping sound is concerned in the standby mode, that is also related to heat production and expansion-contraction that happens (maybe in the motherboard) as discussed in some online forums and as predicted by your visiting technicians. The problem of cracking/popping sound is quite rare and unfortunately, my TV has it! Now i wonder why this problem is happening in a TV purchased just 6 months back?? I have been using Sony and Samsung TV's for many years without any issues at all!!! I have realized now that may be it is due to quality difference between the different brands! I really am disappointed that the TV has to be repaired and serviced in such a short time o[censored]sage. I request Philips company to take the issue seriously and think of replacing the product at the earliest as i feel that the product has not performed upto its expected standards!! Repaired products are anytime inferior to the well manufactured and properly performing products. I am not asking for a favour from Philips but it is my right as a customer to claim for a decent product for which i have paid a decent amount.