Phoenix ARC Private Limited — ABN AMRO Credit Card

Address: Phoenix ARC Private Limited, Registered Office: 5th Floor, Dani Corporate Park, 158, C.S.T. Road, Kalina, Santacruz (E), Mumbai – 400 098, India

Website: phoenixarc.co.in

I was an ABN AMRO Credit Card holder, Card No. : [protected]. From the very beginning (Year 2007) it was problematic and faced lots of trouble due to a ICICI Lombard Family Health Policy Premium. At that time I wrote several letter regarding the Card to Mr. Sameer Gupta, Nodal Officer - Credit Cards (ABN AMRO Bank N.V. New Delhi) for resolving the matter. But a few years back (Year 2019) I received Phone call from Phoenix Arc Limited. The Executive threatened me again and demanded Payment regarding the said ABN AMRO Credit Card. They forced me to pay immediately by Net Banking. I paid Rs. 3362.00 as per the Executive's demand then.

[Name of the Customer : Siddhartha Sadhukhan
Contract No. : R1CP397329
APAC No : 2462067
Scheme : PHOENIX TRUST FY 12-6 SCHEME A
Transaction Reference Number : PSM[protected]
Receipt Date :[protected]:56:42
Mode of Payment : Online
Amount Paid : Rs. 3362.00]

But the company didn't resolve the issue though the Executive assured me about the Closure Letter (not received yet). From then my Credit Score is decreasing due to the ABN AMRO Credit Card (Phoenix Credit Card) which is Negative.

Please resolve the matter and it's your duty to close the issue immediately because you received payment in full. It should be reflected in my Credit Score as early as possible.