Phoenix ARC Private Limited Complaints & Reviews

In My CIBIL report, it mentioned about the O/S amount of Rs. 4252 which is overdue since 2004. I am not aware about any pending for the payment. From last 20 years, I am using SBI Card without a single payment delay

Have attached screen shot of my CIBIL report where Card issue company name is not mentioned while Phoenix ARC name is mentioned.

Will you please help me to know Card company name and any pending...

This is to bring to your attention, a serious issue regarding incorrect credit card information reflected in my CIBIL report.

Upon reviewing my recent CIBIL report, I was shocked to find that a credit card, which I do not recognize and have never applied for, has been listed under my name. This erroneous entry has caused significant distress and may adversely affect my credit score and financial standing....

“I would like to inform you that my CIBIL report shows a record under the name of a company called "Phoenix ARC Private Limited", due to which my CIBIL score has decreased. I do not recognize this company, and I have not taken any loan/credit card/finance facility related to it. Therefore, I request you to kindly investigate this incorrect information and remove/correct it at the earliest, so that the negative impact on my CIBIL score can...

I am writing to bring to your attention a serious issue regarding incorrect credit card information reflected in my CIBIL report.

Upon reviewing my recent CIBIL report, I was shocked to find that a credit card, which I do not recognize and have never applied for, has been listed under my name. This erroneous entry has caused significant distress and may adversely affect my credit score and financial standing.

Have...

I would like to request a resolution of a long pending issue with PHOENIX ARC. In this particular case, I have requested many times that the dues are not correct and if it is, please provide me with the detailed itemised statement or other documentary evidence so that I can check and take action accordingly.

I remember very clearly that clearing all the dues, it is due to the gap in their processes for updating my payment in...

How can i clear phoenix arc wof of some 2500

Regards
Amar
[protected]...

Hello, Greetings of the day!
I haven’t taken Phoenix Arc credit card but still it's added to my cibil & it's showing 6658 Rs due amount which is affecting my cibil score.

Please resolve it as soon as possible, let me know if you required any further informations....

This is to inform that I had never taken any credit card / known from the Shaha Finlease. But there is an entry with account number [protected], which is reflected in my CIBIL Report. It is effecting my CIBIL score badly.

In this regard I want you to remove the above said entry immediately or else I will raise complaint with consumer forum.

Appreciate your early action on the same....

I have received an email asking to close an outstanding loan with Barclays. But they have never sent me the loan closure/settlement offer. Please confirm if this is a genuine company...

Dear Sir, I received below letter from this company where I never had any credit card from RBS or ABN Amro. This company is cheating so many people and playing with CIBL scores. Please help me to fix this issue 😭.

Subject: Notice of transfer of your Credit Card account number [protected]
Dear Sir/ Madam,
We are writing to inform you that your Credit Card account number mentioned above with
The Royal...

Dear Team,

I was using ABN AMRO bank CC, and paid all the dues before close this account as bank is closed, since after 2 years of closing Lender are asking for pay your dues, when I ask they said this is insurance amount of your card, which I was not shared while creating card.

I am sharing detials:
Lender: Phoenix ARC Private Limited
Account type : CREDIT CARDS
Account No : R1CP391427br...

Hi Team,

This is R Rahul.
I have checked my cibil report and found that there is an active credit card from Phoenix Arc with account number as HC5CC02737.
I don't know what is phoenix arc credit card and never heard of that name. But in my cibil it is showing as I have an active credit card in phoenix arc.

Account Number showing : HD5CC02737
MY Pan : AYUPR2225G

Please check...

I had a Barclays Bank Credit Card long back. I never used this card. However, in a couple of years back, Kotak Mahindra Bank called me and asked for the outstanding amount w.r.t. annual fees. The amount was paid. But, in my CIBIL data, it is showing outstanding amount of Rs.54/- only against the BARCLAYS BANK Credit Card No. XXXX7962 (Delayed by 316 days, last updated at 30.11.2011).

And another outstanding amount of Rs.1/-...

I was an ABN AMRO Credit Card holder, Card No. : [protected]. From the very beginning (Year 2007) it was problematic and faced lots of trouble due to a ICICI Lombard Family Health Policy Premium. At that time I wrote several letter regarding the Card to Mr. Sameer Gupta, Nodal Officer - Credit Cards (ABN AMRO Bank N.V. New Delhi) for resolving the matter. But a few years back (Year 2019) I received Phone call from Phoenix Arc Limited....

I am Venkateswara rao. I used to own a barclay credit card in the year 2008. And the card details are [protected], that was first over taken by Kotak Mahindra bank and now it’s over taken by you. When that is under Kotak Mahindra bank control, I received a call from that bank to clear the issue. So I made a payment of 6000/- to clear it and I didn’t receive any call after that so I thought that the issue was cleared. Now I applied...

#:1-[protected] - k ram kumar[protected] - r1cp383383
(2)


Kumar
To
Customercare. [protected]@phoenixarc.co.in
17 nov at 1:19 pm

Still my cibil score is not rectified.

Kindly look into this & do the needful.

Regards
Ram kumar

Sent from yahoo mail on android

Hide original message
On tue, 24 oct 2017...

The last month I have been called numerous times by one agent representing Phoenix ARC Collections on behalf of Kotak/Barclays bank, pressurizing me in various ways to settle my dues. I have kept my cool and even had easily agreed that I as a respectable citizen has every intention to settle the dues as end of the day it effects my credit history. The adverse situation I am in now, I was ready to pay 20, 000 INR initially and thereafter 5000...

Hi,
I had a Barclays credit card, which had charged illegally some interests and increased that amount upto Rs. 4609.
I am getting problem while applying for any credit card or any loan.
Please log my complain and provide any solution and if you can Suggest.

Lalit Padhi...

I have never owned a Phoenix ARC Private Limited credit card and never signed up for their services. I have been wrongly reported to CIBIL of a non payment. I do not have any card details as well. I see form my CIBIL report about a card number ending with ####0613.

Please have this rectified since its impacting me financially. All my interest rates have done up due to bad credit score created only by Phoenix.

Hi,

I had a HDFC credit card later owned by Phoenix Arc. I paid complete amount on 20th Jan 2022 and your customer care representative has promised me to provide NOC. Once payment completed all promises has dropped. She asked me to wait for 60days to get NOC.
Today 7th September 2022, I can still see this account is active state. My CIBIL score getting affected unnecessarily.

Could you help me to close it and get NOC. My PAN is BDQPD9590Q.

Hi, I had HDFC credit card later took over by phoenix arc. I made full payment on 20-Jan-2022. However the account is showing still active in my CIBIL records. It is affecting my cibil score. Could you help me to close the account and help to get NOC

I had a credit card in 2008 with Barclays and got stolen was reported to barclays immediately all of a sudden I see these guys reporting stating delinquent for so many years. These people are just sourcing information from others and reporting it since act like an financial institutions. But are all frauds and goons. Please put a check and bring these people to justice.

TO
PHOENIX ARC

SUB: WRONG ACCOUNT ADDED IN MY CIBIL REPORT

Dear sir/madam
I am SANJOY BHATTACHARJEE,
HYDERABAD, TELANGANA.

I have never taken a Credit card from PHOENIX ARC.
But 1 account has shown in my cibil report
That Loan A/C R2CP582070 Date Opened / Disbursed on 22/01/2007
i am clearly paying my loans and repayment
due to this account i am not getting any loans and mentioned me as a defaulter in cibil.

I request you to please remove this account from my cibil.

thanks and regards
SANJOY,
Mobile: +91 [protected]
PAN: AIKPB7036M
Email ID:[protected]@gmail.com

I got contact by this company telling me that my loan with Barclays Bank and has not yet sent me the loan closure offer. Is this a genuine company? I have made 1 instalment and I am afraid to make the next instalment without getting a formal closure offer

I want clear my credit balance n clear in cibil. AC no HD6cc02554

Couple of months back one of the representatives has reached my parents and was very abusive as I missed my payments for the loan & Credit card taken in 2008. This has led to a gap between me and my parents. I was really upset and has reached the Phoenix ARC over the phone and has made the payments at the earliest opportunity. And received the Closure Letters for all the above three contracts.

Now it has been more the couple of months and they are least bothered to update the CIBIL on the status of above contracts. When tried reaching them over the phone, they are very irresponsible and just putting the phone away.

I happened to send multiple email and no response. The kind of interest they are having to collect the money, they lack to serve the customer.

I would really intend to take this to the RBI attention. I have a call recording as well to support the kind of abusive language they have used.

Appreciate if anyone suggests the process to register a complaint with RBI on this.

Regards,
Prasad.M

One credit card is showing in my CIBIL report, although I never used the same. It seems a fraud case. I don't know anything about this.
The detailed received from report are as follows :

Member Name: PHOENIX ARC
Account Type: CREDIT CARD
Account number: B1C0180743

My PAN CARD number is AATPW1347H & DOB 30/04/1970

It is unnecessary reducing my CIBIL score.
Please look in to matter and close it

Sir,
I had closed the credit card account in which I got opened in the year 2006 from Abnamro bank but still the history is showing in cibil report after 16 years. Due to some unexpected situation I had issues in payment. Afterwards I closed the account with zero balance. Till now I have not purchased further credit cards.
But your credit card history gives me problem to my credit history in cibil.
I request you kindly remove those records from cibil. There are two accounts. Pls do the needful. Because it is punishing throughout my life is unjustified.
Control no: [protected]
Two accounts

Regards,
Srinivasan
Email: [protected]@yahoo.co.in
Mob-[protected]

Sir we have not taken the loan from this bank at all but it is affects our cibil score because it is showing we have taken 92, 500 of personal loan which we have not taken at all
It is showing for ( AHGPM6153R) This number pan card and the loan account last number is (xxxxxx8255) please resolve this or we should take any other action sir. Because it is effect the cibil score unnecessarily

My name ruby thakur I have not done any home loan by phoenix arc private limited but my cibil record given information that I have taken two home loan motilal Oswal and phoenix but phoenix home loan not taken by me my pan number Is amlpt3324k