| Address: | Phonepe Private Limited Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093, Maharashtra,India | | Website: | www.phonepe.com |
I am writing this mail to bring your kind attention to the refund for the train ticket i booked for Pune which failed . I booked it for Rs. 686 on 12th of july 2022, till now i haven't got any information about it . I called customer service. I didn't get any solution from them so I had to write this email.
Train name : GOA EXPRESS
My transaction id is : [protected]
I am attaching the image of the UPI receipt done for the ticket and the failed transaction notification screenshot too . Kindly treat this as urgent and try to refund the amount to the same UPI ID.
Phone pay also not resolving our problem from 12th July 2022 to 13th Aug2022.
Hope this will be resolved at the earliest.
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