Phone Pay Complaints & Reviews
Issue raised due to recharging a sun direct through phone pay
| Website: www.phonepay.com |
I reacharged my sundirect dish tv with 259 rupees through phone pay. Monet has been deducted successfully but service is not yet provided. I spoke to customer care but they are saying that your current available recharge plan is only 3 rupees please recharge soon.
So, please refund my money with in 3 hours
So, please refund my money with in 3 hours
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Dear Sir/Madam
My brother sent me an UPI of Rs.5, 000 to my Phone pay number [protected] on 26th July, 2022. But I did not receive any such amount although there was a deduction of Rs.5, 000 from his account. My brother complaint to Phone Pay app but no action was taken on their part. He is a member of Indian Navy and his hard learned money has gone. No trace of this UPI transaction so far. I am sending you all the details of transaction...
My brother sent me an UPI of Rs.5, 000 to my Phone pay number [protected] on 26th July, 2022. But I did not receive any such amount although there was a deduction of Rs.5, 000 from his account. My brother complaint to Phone Pay app but no action was taken on their part. He is a member of Indian Navy and his hard learned money has gone. No trace of this UPI transaction so far. I am sending you all the details of transaction...
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Refund money for failed train ticket transaction.
| Address: Phonepe Private Limited Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093, Maharashtra,India |
| Website: www.phonepe.com |
I am writing this mail to bring your kind attention to the refund for the train ticket i booked for Pune which failed . I booked it for Rs. 686 on 12th of july 2022, till now i haven't got any information about it . I called customer service. I didn't get any solution from them so I had to write this email.
Train name : GOA EXPRESS
My transaction id is : [protected]
I am attaching the image of the UPI receipt done for the ticket and the failed transaction notification screenshot too . Kindly treat this as urgent and try to refund the amount to the same UPI ID.
Phone pay also not resolving our problem from 12th July 2022 to 13th Aug2022.
Hope this will be resolved at the earliest.
Train name : GOA EXPRESS
My transaction id is : [protected]
I am attaching the image of the UPI receipt done for the ticket and the failed transaction notification screenshot too . Kindly treat this as urgent and try to refund the amount to the same UPI ID.
Phone pay also not resolving our problem from 12th July 2022 to 13th Aug2022.
Hope this will be resolved at the earliest.
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Non refund of amount
On 11/01/2022 rs. 806 debited from phone pay account vide no. Upi/dr/[protected]/west ben towards payment of electic bill of wbsedcl tfr to[protected] but neither bill paid nor the amount refunded till now. Complain lodged on 17/01/2022 vide no. T2201160955539198253539 and ticket id[protected] . Request check and take action for early refund
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Auto pay
| Address: Phone pay |
Auto pay cancel option not available.
Doing scam in this option.
I did transaction with gaana by using Flipkart coupan, it was 1 rupee, after transaction showing auto pay 399 rupees .
Not able to cancel because no option and no proper customer support.
Also in gaana app account delete appa option not available and cancel subription not available
Doing scam in this option.
I did transaction with gaana by using Flipkart coupan, it was 1 rupee, after transaction showing auto pay 399 rupees .
Not able to cancel because no option and no proper customer support.
Also in gaana app account delete appa option not available and cancel subription not available
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Rewards fraud
Dear Sir/Madam,
By Advertise send Prize money in Bank. By Default a Claim reward is display in my phone(Phone pe) app.when I Scratch this card and give my UPI pin, my amount Rs.1, 965 is debited from my bank account. So, please take necessary action to Refund my Money to my bank account.This money is my hard work and earn this Money.
By Advertise send Prize money in Bank. By Default a Claim reward is display in my phone(Phone pe) app.when I Scratch this card and give my UPI pin, my amount Rs.1, 965 is debited from my bank account. So, please take necessary action to Refund my Money to my bank account.This money is my hard work and earn this Money.
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9000 rs fraud done by Phone pay through phonepe wallet
I made 9000 rs payment through phone pay wallet on 24 oct 2021, and transaction was showing successful, also it was showing successful on Marchant phone pay business app. But amount not credited to Marchant bank account which is linked to his phone pay business app,
It is been 13 days since I made this payment but still today means 3rd Nov 2021, payment not credited to Marchant bank account and also not returned to my phone pay wallet, and I also called to bank person they said transaction was rejected and not settled due to incorrect bank account details entered by phone pay Marchant app, now i am still waiting for my money to return to my account.. Because it is my money which I earned by doing hard work.. I want my 9000 rs.. Plz help me.. It's really an emergency case.
It is been 13 days since I made this payment but still today means 3rd Nov 2021, payment not credited to Marchant bank account and also not returned to my phone pay wallet, and I also called to bank person they said transaction was rejected and not settled due to incorrect bank account details entered by phone pay Marchant app, now i am still waiting for my money to return to my account.. Because it is my money which I earned by doing hard work.. I want my 9000 rs.. Plz help me.. It's really an emergency case.
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Unblock
| Address: Phone pay app |
| Website: Phone pay app |
Plz unlock my account
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Money debited
I recharge on my mobile no by phone pay app and after some time I received a msg ur account debited 95 rs from ur account no and credited to [protected]@ybl account and these activity history not showing on phone pay history .what is this fraud by whome pls let me know and where I do camplaint regarding these...
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Amount debited but not credited to the receivers Account
I send 10000 from my A/c [protected] (SBI ) to another SBI A/C [protected] on 21/06/21 . Phone pay Transaction ID is T 2106211610054493042764. But the amount is deducted from my A/C but notcredited to the receivers account till now.
I made a complaint throughyour app and the ticket No is[protected] on 26/6/21. Kindly credit the amount either to the receivers account or to my account at an earliest
Babu a g, Assistantsoil chemist, Alappatt house, kannur Ph.[protected]
I made a complaint throughyour app and the ticket No is[protected] on 26/6/21. Kindly credit the amount either to the receivers account or to my account at an earliest
Babu a g, Assistantsoil chemist, Alappatt house, kannur Ph.[protected]
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Amount debited but not credited to account no.20364481306ccont
I have requested to transfer the amount of Rs.4500/- in account no.[protected] in 22/03/2021. amount of Rs.4500/- was debited my account but amount was not credited to requested account.
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Sir I'm transaction at phone pay at rs2000.The transsection is successful.but amount not credit in my andhra bank account
| Address: Chathini srinivas, h no 14_5_704 jawahar nagar godavarikhani peddapalli telangana |
| Website: [email protected] |
Transsaction id
T2101191325557674096228
UTR NO[protected]
MY NAME IS SRINIVAS CH
T2101191325557674096228
UTR NO[protected]
MY NAME IS SRINIVAS CH
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Resolved
Resolved
Online Fraud Transaction Issues
| Address: Rihana Begum Delhi 9064068835 |
| Website: Pune / Maharashtra |
Dear Sir / Madam 13 Dec 2020 ko mere phone pay account se ek fraud admi ne 39989 rupay transaction karke apne account me liye hai jiska naam hai Rihana Begum our no. [protected] hai to krupa karke aap mere rupay Muje wapas de sakte hai plz help me
Dec 15, 2020
Complaint marked as Resolved Plz Help Me My Gmail Address [email protected] My MO.8796279072
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failed transaction
| Address: Pune, Pune, Maharashtra |
I transferred an amount of rs 3100 to my friend but the transaction was unsuccessful.
I waited for two days but still i've not received my money yet. I've got a message from phone pay that the money is returned to your bank account.
They are saying"rs. 3100 has been credited back to your account 91xxxxxxxx60 for the failed transaction on phonepe with utr number".
For the transaction id "p2001181356106844677488" done on 18 jan at 1:56pm. Please refund my money.
I waited for two days but still i've not received my money yet. I've got a message from phone pay that the money is returned to your bank account.
They are saying"rs. 3100 has been credited back to your account 91xxxxxxxx60 for the failed transaction on phonepe with utr number".
For the transaction id "p2001181356106844677488" done on 18 jan at 1:56pm. Please refund my money.
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Resolved
Resolved
amount showing received 2500 successful but not credited in bank account
| Address: Warangal, Andhra Pradesh, 506003 |
Yesterday my brother transfered rs. 2500/- through phonepe it was showing that transaction was successful with transaction id p1911131256089516972662. And utr no.[protected]. But actually amount was not credited in my bank account, when i raised a complaint regarding this issue they are saying that amount was credited in bank account. But actually not credited. When i enquired my brother in his phonepe also it is showing that transaction was succesful. Still now the amount was not credited in my bank. For conformation yesterday i took a mini statement in atm. But in that also amount was not reflecting. Please find the attachments
Nov 15, 2019
Complaint marked as Resolved Amount credited
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amount deducted from my account but not credited to credit card.
| Address: 110007 |
I have made payment of rs 5460 on 3rd october 2019 and it is still processing and amount has been deducted from my account. As i have to pay my credit card bill soon till 5th october after that i will be charged as per rules. Same amount has already been deducted from my savings account but it is credited to my credit card.
My ticket id[protected]
My ticket id[protected]
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Amount was Gone to wrong person but I want refund to me so how to get? I was loss my amount so refunded to me

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Jaggu Kambali's reply, Jan 15, 2020
Amount was gone to wrong person so do refund to me
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money transfer
| Address: Ahmednagar, Maharashtra, 422608 |
I do money transfer from my phone pay mobile no-[protected] rs 20000/- on 21/10/2017 the amoumt deducted from my bank account but didnt goes in persons bank account. There is no any response from central bank of india gunjalwadi branch. The contact no of of phone pay is always busy. I get bother with the service of phone pay. Please solve my problem help me
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One person Sanjay Singh called me after seeing my ad on OLX. He buy my car and want to pay through phone Pay . He drawn 20000/
From my account . He is army . He also sure that he will buy vehicle from me . Please help .
From my account . He is army . He also sure that he will buy vehicle from me . Please help .
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money deducted but bill not paid
| Address: Wardha, Maharashtra, 442001 |
I have paid mseb bill of rs. 510 through phonepe on 16/10/2017. But still on present date also msdcl official website showing it as unpaid bill. Many times i have tried to call cutomer care of phonepe but they are not naswering call as well as e-mail. Plz solve this issue fast.
Transaction id is - nx[protected]
E-mail - [protected]@gmail.com...
Transaction id is - nx[protected]
E-mail - [protected]@gmail.com...
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My name's s ramesh naik i have transferred phone pe account but money is debited 501
But I have applied money is credited
This is anathoriy transaction please give me my amount of 501 ...i have i want this money
Please sir take this action of my money ina phone pe.
I have complained ina phone pe account please sir give my amount
But I have applied money is credited
This is anathoriy transaction please give me my amount of 501 ...i have i want this money
Please sir take this action of my money ina phone pe.
I have complained ina phone pe account please sir give my amount
I recharge my dth connection amount of 300rs but recharge is not done by the phone pe operator and amount is deducted form my account phone pay says in 24 hours your recharge will be done but at this time 36 hours spent my recharge is not done yet.phone pay coustomer care center don't give me valuable solution.
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Phone Pay Recent Comments
- Online Fraud Transaction Issues
Dear Sir / Madam 13 Dec 2020 ko mere phone...1
- amount deducted from my account but not credited to credit card.
I have made payment of rs 5460 on 3rd october...1
- money transfer
I do money transfer from my phone pay mobile...1
- money deducted but bill not paid
I have paid mseb bill of rs. 510 through phonepe...2