PhonePe — amount debited from my account but not credited to beneficiary's account.

Address:

Nagpur, Maharashtra, 440015

I transfered an amount of 8000/- from my sbi account on 15/10/19 but the amount is still not credited in the receivers account as on 19/10/19. I tried to contact phonepe support but they are telling me to go to my bank and ask them and when i raise the ticket it says that the beneficiary bank confirmed that the money is credited so please could you help me to get my money back.

Transaction id:p1910151530058198917226