PhonePe Complaints & Reviews

I would like to inform you that i did transaction 20000, on the date 01/10/19 then happend panding my transaction and when i did call to phone pe service and then he told me please wait on tha data 11/10/19 and then finally my transaction happened successfully but credit did not happen to receiver's and money debited my account... I am very frustreted to phone pe service please help me..
My transaction id-p1910010948272544193440

I order realme c2 on flipkart on 23 august 2019 and than cancel the order refund initiate by flipkart of 5999 only credit 25 rs of phone pe wallet not receive 5974rs of bank a/c in phone pe statement show of 5999rs transaction id p1908232100563149196411
I also contact with bank. Bank say no statement show with this. It is problem by phone pe so i request you to give my money

I got a call from phonepe (As said by him) and he said that i won a gift card worth rs 2000 and then he said to press ok and rs 2000 been deducted from my account. So is there any process by which i can get my money back. I am providing with the screenshot of the tranction that has been done. I will be really very thankfull if you will do the needful.

I want to inform you that i did send money 20000/- on tha date 01/10/19 but today is date 12/10/19 still pending and money has been debited from my account but money has been not received other bank account and phone pe advised me 72 hrs transaction will compleated then he told me your transcation will compleated on tha date 11/10/19 and then on this date still showing pending and then gave me date for transaction 16/10/19
I am very frustrating about phone pe
Service
My transaction id - p1910010948272544193440

I was logged out of the phonepe account. When i logged in initially i was allowed but after like an hour or so i was logged out again and then it showed that the account has been blocked. I have money added in the account and have been a regular user of the same. Upon sending the request to customer care there was no solution given. Kindly solve the issue asap

I send money to one of my friend using phone (Amount 7, 199) on 2 oct 2019. Money is deducted from my bank account but not credited to friend's bank account.

I contacted to phonepe support they said wait for 72 hours (3 days), now more than 8 days completed but money is not refunded or credited to receivers bank account. Transaction still showing pending.

I need money refund/credit to receiver bank accound asap.

Transaction id : p1910021748348717652101

Dear, phonepe i m happy with your service and regular updates and addition of new features. But i have noticed that when we click on any menu at the bottom of the screen it open the menu contents but when we go back we have to go back from mobile back button its not going back through the same menu.
Its batter when we click second time on the same menu its should back to the home page.

On 06th october 2019, i transferred an amount of rs 225 to a shop through phonepe app. But it was shown pending transaction and the money was debited from my account. However the transaction showed successful in the app on 09th october 2019. But till date the money has not been credited to the beneficiary account. The utr no is :[protected] and the transaction id is p1910062221489881928535.

Transaction ID: P1909161326490298277500.

I have transferred INR 5000 from Phone Pe (SBI account is linked) on 16 Sep 2019. Amount got deducted from my bank account but not credited to receiver account. I got the transaction failure message, but till now amount has been not credited back to my account. I have raised a complaint (Ticked ID:[protected] in Phone Pe Application but i have not received any reply from PHONE PE. I am requesting you to resolve this issue at the earliest

Bhikari hain ye😒
I bought digital gold from phonepe of 449. As per terms i tried to sold it after 24 hours. But it's showed error, and refuse to proceed further. I immediately raised a complaint against it, they replied back after 2 days and they said it's the connectivity issue with gold providers. After that the did not reply me. When i called me then they request to share screenshot about issues. After that i got message from phonepe that "dear customer, we credited cashback to your phonepe wallet incorrectly. We have reversed the amount & the gold you bought with it. We apologize for this error."this message i got 9 days after my first complaint. They didn't mention this error in entire process. They reverse my transaction for gold and stealed all money without my permission and without showing that transaction on my account. This is unethical and frustrating. This is mistake of phonepe and the hold me for so long. I'm now concern about my bank account attached to phonepe, if they can reverse my transaction then they can reverse my bank transaction done on phonepe. I want all my wallet balance or gold balance which is reversed by phonepe. I have details of crediting money in my wallet but there is no details of reversal. I want my reward for my wasted time on this blunder done by phonepe.
They have transaction id for credited cashback but didn't show the transaction for reverse transaction.

I would like to inform you that i made a upi transaction on 30th sep 2019 for the amount * from phone pe mobile bank linked with my sbi bank account and the amount got debited from my account but the creditor has not been credited with the amount.

I have raised several tickets on phonepe, contacted sbi customer several times without any help.

I got a response from phonepe team that they got in touch with the...

On 22nd september 2019, i transferred an amount of rs 2706 to my friend through phonepe app. The transaction was from icici bank to axis bank. However the transaction showed successful in the app and the money was debited from my account. But till date the money has not been credited to the beneficiary account. The utr no is :[protected] and the transaction id is p1909221126405887455502.

I was trying to transfer a amount of rs 2000/- on 29/09/2019 to account no.[protected]. The amount was deducted from my account and not credited to above said account number. Utr ref:[protected]. As per phonepe app, transaction successful message received vide transactaion id 1909292110434055672818. I have verified receivers account statement and found amount was not credited. Hence please resolve this issue immediately. Nine days over. Still now not yet resolved this issue. Now i am not confident to make fund transfer through phonepe. My mobile no. [protected].

I did a recharge rs. 10 on 30.09.2019. Then i saw 13 rupees debited from my account. And then i recharge rs. 129 and i saw rs. 132 debited from my account. Every time phonepe charges rs. 3 extra.
Phonepe t&c said extra charges not applied on any transaction
Please resolve my issue as soon as possible and refund my money and stop this type of extra charges.

Sir,

I have made transactions on 02/10/2019 time 10:45am using phonepe app amongs them given transaction is succeed but beneficiary account not credited till now. No one caring about my issue all are avoiding. Till now 6 days gone but amount did not get.

Please kindly reverse or credited to beneficiary account.

Trans id: p1910021045479492168194

Transaction utr no :[protected]

Regards,
Garise swamy

Even though the transaction failed (October 1 2019) the money was deducted from my bank account and when i contacted phonepe support they said that the debited amount will be credited back to you within one working day but till now (October 5) i haven't received my money. It's been four days. When will i get my money?. The transaction was of 14990 rupees. I want my money back. The ticket id is72486128

Dear All,

I have made payment of rs.11616 to some one but transaction was failed and amount was deducted from my account. As showing in phonepe support site the amount will be refund in next 3 to 5 working days but still i am waiting for the refund.

The transaction ticket id is 72382126. Please refund my amount as soon as possible.

Attaching screen shot of failed transaction

Mene 22 september 2019 ki 148/- phonepe ke jriye zomato me payment ki thi jo ab tk vha show nhi hui or mujhe refund bhi nhi hui koi confirmation nhi h
Pehle kbhi esa nhi hua mujhe meri payment failed k bad abtk refund q nhi hui itni choti payment k liye kya ab 2-2 mahine rukna pdega kya ab yha pe
Zomato tickets p 60 days waiting h status k liye yhi service h zomato ki

I am transaction on 8th august 2019 use of phone pe app. My money is deducted my bank account but phone pe not pay to merchant so my order not confirmed and last 55 days i was contact phone pe but still my money not refund me.
My transaction is 553.04 inr.
Phone pe customer care said me my transaction successful but my money not received in merchant account so merchant not confirmed order. Phone pe screenshot given below.

On 01/10/2019 amount debited from my account but transaction failed.. Still am not getting refund amount... Will u refund or where i give complaint... Am worried soo much... Pls give me any mess for confirmation... On oct first am trying to transfer the money to my friend the message i got money was debited... Bit in phone pe transaction failed... Am. Waintig still past from 5days... What can i do