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Updated: Aug 30, 2025
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P
Parikshit Biradar
from Mumbai, Maharashtra
Sep 30, 2019
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money deducted from my account

Address: Vikram Nagar latur, Latur, Maharashtra, 413512

Money deducted from my account while transferring through phone pay. As i called customer care they said u will get in 2 days but still i didn't get money from near about 17 days. When will i get money? Really frustrated about this app and ur customer care is not receiving call if they receive they said that it's your bank problem really and not receiving but call charges are u took you phone pay people are deceving us....
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A
aditya0530
from Indore, Madhya Pradesh
Sep 30, 2019
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Address: Bhind, Madhya Pradesh, 477001

I had made payment through upi app (Phonepe). The amount is deducted from my sbi bank account and transaction successful receipt is generated, but payment not get the receiver. After that i raised complain to phonepe via. App and also by phone call. They always tell me for wait for so more time and more than 9 days lapsed but they are not resolving the problem.
The details of transaction is as below:
When i went to the my bank and they r doing misbehavior with me not filing my complaint
I m senior citizen age more than 75 please help to get my amount back or trf to receiver a/c

My account detail are:
A/c num - [protected]
Bahadur singh chauhan
Branch - bhind (M. P.)

Transaction detail below
22 sep
2019
To transferupi/
Dr/[protected]/utib00
03/utib/[protected]/payme-
Transfer to
[protected]
25, 000.00
PhonePe customer support has been notified about the posted complaint.
View replies
Cashback provide hua tha but automatically bina koi reason and bina koi history ke balance kat gaya or wapas ni aaya register number se call karo bola gaya but call hi ni lag rha hai jab ni oukat dene ki to kyu dete ho
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I bought the gold of Rs 471 cashback credited on PhonePe but now after more than 72 hrs I tried selling gold many times but it is showing RESERVATION_FAILED error
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I have brought gold from phonepe on 26sep2019 rupees 447, but 24hours later i going to sell my gold says resevation failed.
transaction id-N1909260115491233631221
Reply
Jio Ka Recharge Kiya UPI ID ke Try Unsuccessful Ho gya
NHi Tho Recharge Huwa Nhi Amount Ac Me Aaya Plzz Chake
Reply
I am add 8000 rupees in phonepe wallet but at the moment I am not able to use this wallet amount and I will try many times to close wallet but this company is not closed my wallet and I am also try to talk with consumer support but they not help me.my phonepe no. Is [protected]
Reply
Reliance finance limited
[protected]
SBIN0000300
Sir this account number my send money 5500+9999=14999
Reply
sanganaboyana mastanaiah sridevi's reply, Sep 26, 2019
reliance finance limited
38667291433
SBIN0000300
Sir this account number my send money 5500+9999=14999
sanganaboyana mastanaiah sridevi's reply, Sep 26, 2019
Relfinance finance Ltd.The parinee Crescenzo8th floor, (opp.MCA, G Block BKC, Bandra kurla Complex bandra East Mumbai Maharashtra 400051, Mumbai, Maharashtra, India
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    S
    Somendu Banerjee
    from Mumbai, Maharashtra
    Sep 30, 2019
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    Address: Chowk Bazar Gauriganj (post Office Road), 227409

    I have nearly 8000 rupees in my phonepe wallet but i am not able to withdraw that amount to my bank account as it keeps asking for full kyc and when i click that yeah i want to do so it keeps saying temporarily unavailable but its been more than a year and i am not getting it back at any costs so kindly fix this bug as its a large amount of money and then i am not able to use that money too.
    PhonePe customer support has been notified about the posted complaint.
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    My phonepe I'd no [protected] I have received cash back 577 rs through promotion offer money transfer but phonepe deduct my money after 3 days no inform me not information me now my wallet balance 0rs
    Reply
    A person called from this number [protected], and claim that I got RS 1985 reward and to avail he was instructing me to open the app.I denied and told him I will check myself at this he misbehaved with me with losse talk.
    Kindly do something guys i[censored] can.
    Reply
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      I
      irfanahamed7
      from Chennai, Tamil Nadu
      Sep 30, 2019
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      On 18th sept 2019, i payed the some bills through phonepe unfortunately the payment was cancelled but amount was debited and so i raised the complaint to phonepe regards this issue and they initated the process for refund. Btw i did the payment through debit card so they said that waited for 7-9 days for refund. Yet i dint any refund already 12 days went. I need the solution. Its applicable for both tickets which i have done on 18th sept 2019.
      PhonePe customer support has been notified about the posted complaint.
      Oct 01, 2019
      Updated by irfanahamed7       i dint get an amount 724 please help
      View replies
      My amount has been deducted from my account through phone pe, but order was unsuccessful, the transaction history is as paid successfully to medplus
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        S
        saayush
        from Delhi, Delhi
        Sep 30, 2019
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        Address: West Champaran, Bihar, 845438

        This company has stolen my gold purchase and not allowing me to sell my gold. I have purchased good from phone pe two days ago and when now i am going to sell it on phone pe then it is not giving permission to sell it.

        And notbeven returning my money back to my bank account please you may help me in this problem. Plz support me that money was too important for me. Plz help and support
        PhonePe customer support has been notified about the posted complaint.
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          S
          SR_Waghle
          from Mumbai, Maharashtra
          Sep 29, 2019
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          I tried recharging my jio no. Via phonepe on 28th august, 2019 at 10.10 p. M, but the recharge didn't happen. Phonepe deducted the amount and displayed transaction successful. So i called jio customer care, but they informed me that phonepe hadn't deposited the amount in their account. I reached out to phonepe customer care, but they are continuously asking for more days l, and today it's over a month with no refund
          PhonePe customer support has been notified about the posted complaint.
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            R
            rahulgupta_agra
            from Mumbai, Maharashtra
            Sep 29, 2019
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            cashback related complaint

            Dear,

            I have done credit card bill payment of rs. 9529 from phonepe on 25/09/2019 as upto rs.1000 cashback received after successful transaction payment mode upi.

            In just 5 min received 3 cashback of 105, 105 and 93 as per term and conditions. Cashback received was also reflected in wallet also. Screenshot attached.

            Check and credited cashback as soon as possible.

            Today when i...
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            A
            Anurudh kashya
            from Mumbai, Maharashtra
            Sep 29, 2019
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            Address: Kolkata, West Bengal, 700126

            My phonepe number is [protected]

            I got ₹555 cashback after scratching cards through their offer. But all of sudden phonepe deducted all my wallet amount of ₹555 without any reason. Kindly return the money please. Even phonepe withdrawn all my winning scratch cards from my account. How big thief they're.
            Kindly resolve this issue and provide me the full amount.
            PhonePe customer support has been notified about the posted complaint.
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              R
              Rajesh19811602
              from Mumbai, Maharashtra
              Sep 28, 2019
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              Address: Head office in banglore

              Today I have received a call to open your phonepe app, company gives you 4986 rs cashback. He instructed me click on phonepe history tab, where u receive a popup message, then click ok. I understand that it is a frads call. Then I open my phonepe, I really saw a popup messages on which 4986 rs will be deducted if I click yes by razorpay. I understand that in such type of frauds company must be involved, because without any involvement how can any body insert such type of popup and widtharl the money. I am QA in software company. So I can easily understand that it is frauds. But how any normal user understand that. So kindly take action against the company to ban the company by RBI.
              PhonePe customer support has been notified about the posted complaint.
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                P
                prince shergill
                from Chandigarh, Chandigarh
                Sep 28, 2019
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                Address: EN- 52 rasta mohalla near phagwara gate, 144001

                Dear sir,
                Here i am complaining about my airtel bill issue. I had done my payment on 26th of september 2019 at 10:18 am. The payment is debited on my yes bank card account to phonepe account but bharti airtel company still not received that amount just because of phonepe is a third party operater that is the reason my phone services is not working properly due to not submitted the airtel bill.
                Kindly take action on phone pe app and bharti airtel as well. I have lots of work through my phone but phone is not working, so thats why i am very much frustrated.
                Pls sought out my problem.
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  saayush
                  from Delhi, Delhi
                  Sep 28, 2019
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                  Address: West Champaran, Bihar, 845438

                  This company has stoled my gold purchase and not returning my money. I have purchased good from phone pe two days ago and when now i am going to sell it on phone pe then it is not giving permission to sell it.

                  And notbeven returning my money back to my bank account please you may help me in this problem. Plz support me that money was too important for me. Plz help and support.
                  PhonePe customer support has been notified about the posted complaint.
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                    J
                    Jaydeep Malviya
                    from Raipur, Chhattisgarh
                    Sep 28, 2019
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                    Address: A/e-496 Housing Board Colony, Dhar, Madhya Pradesh, 454775

                    My phone pe wallet balance on 28/09/2019 is 447rs but i order a a backcover from amazon and flipkart and i have chosen a payment through phone pe wallet the amount shows on phone wallet 0rs and in phone pe transiction summary the order which i placed shows failed and from my wallet the amount is deducted so how would i know where my money has gone?
                    PhonePe customer support has been notified about the posted complaint.
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                      A
                      Abhi Dayalu Kumar
                      from Noida, Uttar Pradesh
                      Sep 28, 2019
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                      Address: 164, 7th 'A' main,, Narasipura layout, Vidyaranyapura, 560097

                      I had made a payment of rs.4500 for my hdfc credit card on 23rd of august, the amount got debited from my bank account but not credited to the credit card account. I have been calling the customer service regarding the same issue but they don't give proper response. I had been charged late payment fee for not paying my credit card bill on time & i still don't know where the money is. I'm done calling u people to sought out my issue regarding the same. Give a proper response at the earliest.
                      PhonePe customer support has been notified about the posted complaint.
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                        Y
                        yashaga80
                        from Delhi, Delhi
                        Sep 28, 2019
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                        I have phonepe account with no. [protected]. I am receiving notification that my phonepe account is blocked and when i contacted customer care they said that my account is blocked due to security reason. I have not done any such transaction that violates phonepe policies and i want my account to be unblocked as i have 3 pending transactions and 600 wallet balance in my phonepe.
                        PhonePe customer support has been notified about the posted complaint.
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                          Y
                          yashaga80
                          from Delhi, Delhi
                          Sep 28, 2019
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                          I am yash and i have phonepe account with phone no. [protected].
                          I received a message from phonepe that there is an offer that when you will make payment to a merchant than you will receive some scratch cards. I made payment according to the rules and received some coupons and cashback in wallet. Next day phonepe blocked the cashback wallet and today they have blocked my phonepe account.

                          When i contacted customer care they said that my account has been blocked due to security reasons and will not be reinstated. I wish to get it unblocked asap as i have no. Of transaction details in it which is needed to maintain accounts. Also, i made transactions according to policies as offer received by me. If the offer was fake then it is not my fault and why they have to block the account. It would be very kind to get it reinstated.
                          PhonePe customer support has been notified about the posted complaint.
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                            T
                            T Raja
                            from Vijayawada, Andhra Pradesh
                            Sep 27, 2019
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                            On[protected] i have transferred rs10000/- to my friends phonepe account fom my state bank of india (Sbi) account to andhra bank account and it shows transaction successful with transaction id p1909260140236341685548. But still now not credited to the receiver account. Contacted customer support of phonepe raised ticket no 71639423. Which is not yet resolved. Utr no is[protected]. But issue is till pending. Kindly look into the issue.
                            PhonePe customer support has been notified about the posted complaint.
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                              B
                              Bharath4053
                              from Mumbai, Maharashtra
                              Sep 27, 2019
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                              Address: Chittoor, Andhra Pradesh

                              Money was not credited to the reciever it was debited... But it was showing that transaction was succesful... Transaction id:p1909260344438445736522
                              Utr:[protected]... Then i consulted to the phonepe help service they are not giving any responses and consulted to bank they were saying mistake is from company of phonepe... I am helpless... Please help me with this query
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                saayush
                                from Delhi, Delhi
                                Sep 27, 2019
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                                Address: West Champaran, Bihar, 845438

                                My account is blocked for unknown reasons and there is money available in my wallet and my bank account is linked with it.

                                Plz unblock it for some time to take my money back it's very important to me.

                                I have much importance of my money plz unblock my account to get my wallet money back and for some password recovery and i want to delete all the cards which are linked with my phone or account..
                                I will be very thankful to you
                                PhonePe customer support has been notified about the posted complaint.
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                                  M
                                  Mohan cmk
                                  from Mumbai, Maharashtra
                                  Sep 27, 2019
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                                  Address: Bangalore, Karnataka, 562123

                                  I was made payment on 26july2019 from phone pe app by using my brother (Gangaraju b. R sbi bnk ac) mob num -[protected] but it not credited to him. This transitions showing last digit a/c num -2882. That ac number not related to him.

                                  Transaction id-p1907261016503273215357

                                  Utr num[protected]

                                  Loss of beneficiary
                                  Mohan kumar
                                  [protected]
                                  PhonePe customer support has been notified about the posted complaint.
                                  Sep 27, 2019
                                  Updated by Mohan cmk                                   kindly requsted to you reverse my account. i need urgent mony in critical basis

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                                    E
                                    Esakkimaran
                                    from Mumbai, Maharashtra
                                    Sep 27, 2019
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                                    Amount is debited from sender sbi side but not credit in reciver side in phonepe app it shown transaction completed successfully but amount not still recive when asking to bank side they tell check with phonepe when asking to phonepe they tell to ask with bank but amount still not credit kindly take the step for my amount rupess 8000. Ticket id: 71263628
                                    PhonePe customer support has been notified about the posted complaint.
                                    Sep 27, 2019
                                    Updated by Esakkimaran                                     please give clear response
                                    Sep 27, 2019
                                    Updated by Esakkimaran                                     from bank side

                                    Sep 27, 2019
                                    Updated by Esakkimaran                                     from phonepe side

                                    Sep 27, 2019
                                    Updated by Esakkimaran                                     phonepe side

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