PhonePe Complaints & Reviews

Someone transferred to my UPI account but amount not credit to my bank account,
Transaction is successful but
My bank account not credit yet
Transaction id T1909111039061028353465

Transaction date 11/09/2019

Amount is 13094.64rs

No response from support
Will i get that amount to my bank account and how long it takes to credit that amount in my bank account,
Transaction is successful but not credit my money please help me

+1 photos

Sep 11, 2019

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

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I made a upi transaction yesterday to phonpe upi of 8000 rs, the transaction is showing successful but amount is not credited to my bank account, i checked my balance, mini-statement, and on net banking also but there was no such transaction of 8000, and amount got debited but not credited. At both end the transaction showing succesful but not credited the amount and phonepe support and raised a ticket and it is showing issue resolved but issue still persist, i tried to call their customer care but they are not responding, i even dropped a mail to support phonepe but same situation. The phonpe are receiving the amount in another account number ending with xxx0025, i think they are doing by self. They are fooling customers.
Please help

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Last night at 1:22 am my friend sent me 7500/- to me using my phonepe upi.in the phonepe app the transaction is shown as completed but i didn't receive any amount in my bank.

Also the text message he received after the transaction shows a bank account number which isn't mine.

I have no clue what has happened.

T1909110122245796596167 - transaction id
My phonepe upi - [protected]@ybl

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Sep 11, 2019

Updated by killerks just check the credited account numbers, both are different !

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Address: 440015

Upi money transfer of rs 8950 on 4th sept 2019 is showing successful but the money is not credited into my bank of india account. The bank of india is not taking any responsibility towards my grevieance and phone pe is still saying that the bank of india has confirmed the money transfer to that account. The transaction id is p1908312123159839848960

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Address: Saket, New Delhi, Delhi, 110017

I have done a transaction on 4th of september 2019 of rs 4000 with transaction id[protected] still amount has not been credited on benifitiory account number. I made multiples call to phone pay customer care and they are not resolving my issue only says that money has been credited but till not credited and they told me to check with my bank i do so bank is saying that no credit has been made and phone pay says that amount has been credited no one is taking responsibility bank tell me to check with upi service provider and phone pay my upi service provider ask me to check with my bank. Very bad expirence i am facing no one is there to help.
Mob no [protected]

Sep 10, 2019

Complaint marked as Resolved

No they havent resolved the issue and i havent received any call

PhonePe customer support has been notified about the posted complaint.

Sep 10, 2019

Updated by Neeraj0003 No they havent received my issue and i havent received any call or message and still amount has not been credited

Sep 10, 2019

Updated by Neeraj0003 No they havent resolved my issue and i havent received any call or message and still amount has not been credited

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Address: AT-SHASTRINAGAR COLONY, PO-RAMGANJ, PS-ISLAMPUR, DIST-UTTAR DINAJPUR, 733202, Murshidabad, West Bengal, 733202

5 SEPTEMBER 2019, 1:34 PM I have transferred Rs-20000/- to Bank of India transaction also successful. But till not credited to the receiver account. Contacted customer support of phonepe and raised ticket No 68936407. But today i checked the ticket status it was resolved.
Transaction no P1909051334364507571722 AND UTR No is[protected] But issue is till pending. Kindly look into the issue

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Address: agar road ujjain, Ujjain, Madhya Pradesh, 456006

6 september 2019, 3:36 pm i have transferred rs-5000/- to bank of india transaction also successful. But till not credited to the receiver account (Receiver account also my account). Contacted customer support of phonepe and raised ticket no 69172997. But today i checked the ticket status it was resolved..
Transaction no p1909061535569207987947 but issue is till pending. Kindly look into the issue

Sep 10, 2019

Complaint marked as Resolved

Today receiver received the payment. Thanks to support.

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On 3 september i transfer money to my friend bank. Money is debited from my account but not credit to other account. Done payment through phone pe.
In phone pe it's showing successful but amount is not credit to other bank first is showing pending but after 2 days successful.
Transaction i'd is p1909031848497410621111
Phone pe says call your bank bank says it's third party application so we can't do anything
Here is receivour photo

+1 photos

Sep 10, 2019

Complaint marked as Resolved

Complaint is resolved. So dont call.

Sep 09, 2019

Updated by Sumit Sihag It's sender image

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Transaction is successful but
Money is debit
Sender account not credit
Transaction id p1908311209515017704524

Utr[protected]

Transaction date 31/08/2019

Amount is 55000rs

Phonepe customer service is very bad
Not any response for me
I want my money
Transaction is successful but not credit my money please help me sir

+1 photos

Sep 9, 2019

Complaint marked as Resolved

I am show picture so fradu calling

PhonePe customer support has been notified about the posted complaint.

Sep 09, 2019

Updated by dinesh597 Pls photo change... Mobile number show on this photo... So call on fradu otp tell... But I am not giving so change the photo plese

Sep 09, 2019

Updated by dinesh597 Please delete my post so many fradus calling... Again. Again

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A

Akshata Biradar

from Bengaluru, Karnataka

Sep 10, 2019

I cancelled the train tickets 10 days back but the amount is not refunded.

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Address: 582/526 badali khera Sarojani nagar kanpur Road lucknow, Lucknow, Uttar Pradesh, 226023

Dear sir

On 31th august i transfered 2000 to a contact from phonepe. Amount has been deducted from my account but still the receiver has not come updated the money. Bank is saying that the money is credited but the bank statement says still money not credited so please solve the issue and refund my money its urgent.
Transaction id: p1908311805458118999507
Utr no[protected]
Ticket id:68619872

Thanks & regard
Vineet kumar dubey
Mob-[protected]

+2 photos

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D

dinesh597

from Bengaluru, Karnataka

Sep 9, 2019

Transaction is successful but
Money is debit
Sender account not credit
Transaction ID P1908311209515017704524

UTR[protected]

Transaction date 31/08/2019

PhonePe customer service very bad no response

phonepe money debited from my account but not credited in receivers account - Comment #3530450 - Image #0

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P

Prashantwj

from Mumbai, Maharashtra

Sep 9, 2019

04/09/2019 to pay 1600rs to self other account, after 2 days showing me status transaction successful, but my money is not credited to my bank account . Plz sir check and refund my money to bank account. Other wise I delete your phone pay account. Reply soon...I am Share also screen shot of phone pay account

phonepe money debited from my account but not credited in receivers account - Comment #3530495 - Image #0

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1

1733 ladkiya14

from Indore, Madhya Pradesh

Sep 10, 2019

Sir i was refered to some one i got a massage you won 101 rs but when i checked my account i did get 101 rs my transaction detail as below
T1909021147052855095803
amount 101 rs

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On 30th july i trasfered 20000 to a contact from phonepe. Amount has been deducted from my account but still the receiver has not credited the money. Bank is saying that the money is credited but the bank statement says still money not credited so please solve the issue and refund my money its urgent.
Transaction id:p1907301355251540916780
Utr no.[protected]

PhonePe customer support has been notified about the posted complaint.

Sep 08, 2019

Updated by Keertikumar Phonepe is saying me to go to my bank branch and raise a complaint of charge back but bank says the transaction is succesful so we cant do anything you contact phonepe. Both are not taking responsibility so where the customer should go.

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P

Pkpandey22

from Mumbai, Maharashtra

Sep 9, 2019

P1908311314287896684136
I m receiver, i also got transaction successful msg, but amont not credited to my bank account

money debited from my account but not credited in receiver's account - Comment #3530499 - Image #0

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S

S Ajith Kumar

from Delhi, Delhi

Dec 27, 2020

I make a payment of RS.15500 but it is not credited to receiver bank kindly make immediate action

money debited from my account but not credited in receiver's account - Comment #3780751 - Image #0

money debited from my account but not credited in receiver's account - Comment #3780751 - Image #1

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I made a transaction on 31 aug 2019 from my icici bank to bank of india, the transaction is showing successful but amount is not credited to my bank of india account, i checked my passbook of bank of india there was no transaction of 10000, and amount got debited from mt icici bank i also contacted phonepe support and raised a ticket and it is showing issue resolved but issue still persist, i tried to call their customer care but they are not responding, i even dropped a mail to support phonepe but same situation. I used to love phonepe but after that really disappointed ☹️

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D

dinesh597

from Bengaluru, Karnataka

Sep 9, 2019

Transaction is successful but
Money is debit
Sender account not credit
Transaction ID P1908311209515017704524

UTR[protected]

Transaction date 31/08/2019

transaction successful still amount not credited - Comment #3530481 - Image #0

Reply

dinesh597's reply, Sep 9, 2019

I am post my phonepe history page so this page fradu... Guy calling for access otp

My money not received

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I have made on transaction of rs.11000 yesterday it shows successful and after an hour it is showing upirev please help me immediately as i needed this amount for an emergency purpose i trusted phone pe very much and i had made number of transactions. So for the trust please help immediately as it was an emergency case for me immediately recover that amount to my account please help me as it was very urgent

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I have made an payment of rs.11000 yesterday it shows transaction successful but within an hour the ministatement is showing upirev/[protected] please help to recover my amount i am an middle class person.. Please reply soon and recover my amount. Phonepe.. It is an emergency case and i need that amount fast kindly recover within today please. I trust phonepe that it will resolve my problem...

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Address: 1-6-686/1 gandhinagar new bakaram hyderabad, Hyderabad, Telangana, 500080

Website: phone pe

Amout debited from my account but transaction failed on 2nd july 2019 through phonepe
My s/b a/c no is [protected] sbi new bakaram hyderabad
The transaction id is p190811959544348116224
Several times i made a complsint through mail and calls but could not resolve the problm and amount is not re transfered
Rewuest you to kindly resolve my peoblem
Thank you
My no.[protected]

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On 3rd september i tried to send money of rs 8000 but the transaction was in pending. On 5th when i checked transaction history its showing successfull but receiver didn not get the money. When i tried to reach phone pe they say money is credited but it didn't they say please call receiver bank. Bank also say transaction is not initiated & and they say that please contact phone pe.

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Address: Bangalore, Karnataka

My friend has sent me rs.1050/- in phone pay history it showing transaction was succesful but it was not credited to my bank account and i also communicate to contact phonepe support it gives a ticket and whwn i viewed the ticket it is also showing bank has successfully credited the amount but the amount has not been credited in bank account

Transaction id - p1909031907389776684969
Utr :[protected]
Transacton date : sep 3, 2019
Time: 7:07pm

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Address: SHIVPURI COLONY, GALI NO-1,ETAH ROAD, Firozabad, Uttar Pradesh, 283204

I did transaction of 15000 on 31 aug, by phonepay, it shown pending transaction but later on 4 sept, it shown transaction as successful but still amount is not credited in receivers account, receiver have also contacted bank, they are saying there is no transaction with this utr number, phonepay is only saying receiver bank has confirmed, don't know what to do now, how i will get my money back,

PhonePe customer support has been notified about the posted complaint.

Sep 07, 2019

Updated by jatin.gautam5682 Still I have not got the money, what should I do, it's already 8th day after transaction

Sep 10, 2019

Updated by jatin.gautam5682 Today on 10 sep, receiver credited with money 🤗🤗

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K

Kitty13

from Mumbai, Maharashtra

Sep 6, 2019

Amount debitd from my account but receiver bank not received any amount..

amount not credited in receiver's, account phonepe showing transaction as successful - Comment #3528883 - Image #0

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J

Jaffer shoaib shariff

from Bailhongal, Karnataka

Sep 8, 2019

I sent 4600 through phonepe on 4th Sept 19 transaction shows pending but after 2 days transaction shows successful but money not credited to receiver bank they are blaming each other what should I do how do I get my money back please help

amount not credited in receiver's, account phonepe showing transaction as successful - Comment #3529814 - Image #0

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I transferred money from SBI to Bank Of India through phonepe on 30 august 2019.But phonepe put it under pending and ask for 72 hours to settle it.On 3rd September 2019 i got a message from phonepe that transaction is successful.But till now amount is not credited to receivers account and when i contact to phonepe support they are telling me to contact to receiver bank but receiver bank is saying we dont know anything about that.Phonepe is not taking any responsibility but how can i go to the receiver bank because i have not depisited money directly to them.please help me i have urgent need of moneyTransaction no-P1908301852094509230831 Date of transaction-30 august 2019

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Pikupava

from Noida, Uttar Pradesh

Sep 6, 2019

I am sanding Rs 100000 from my PhonePe account to my brother BOI account but he is not getting any money until today but the some amount is debated from my account

phonepe is showing transaction successful but amount not credited to receiver's account txn id-p1908301852094509230831 date-30 august 2019 - Comment #3528778 - Image #0

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D

deepakkumar73550

from Jasidih, Jharkhand

Sep 6, 2019

I have made credit card payment of Rs.8, 550/- on dated: 09 Aug 19 through PhonePe credit card. Tata Credit card number: xxxx xxxx xxxx 9167. Reference number: N[protected]. I have checked my credit card account this amount is not reflected in my credit card till date. Please check as soon as possible.

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Someone send me 1500rs on 31st august but the transaction was pending and on 4 sep it was successful but money not credited into my account i visited my bank and told them about the same and provide them all the details but they are telling nothing showing like that and told me to contact phonepe but phonepe is telling that your bank has confirmed the transaction and amount is credited.
Kindly help me
Transaction i'd p1908311506232646340084

PhonePe customer support has been notified about the posted complaint.

Sep 06, 2019

Updated by Viju007 No solution yet

Sep 06, 2019

Updated by Viju007 Phonepe is always telling the same answer whatever they told me I have done that but they are not clearing my issue.
Kindly help me sir.

Sep 07, 2019

Updated by Viju007 No solution yet what's the benefit of complaining via your website if the same situation occurs like before.
What help are you providing?

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K

Komalkumar Ramteke

from Mumbai, Maharashtra

Sep 6, 2019

23/08/2019 .I have transferred rs.2000/- to [protected] Bank of India a/c, Bhadrawati transaction also successful. But till not credited to the receiver account. Transaction no p1908230833087495301543. But issue is till pending. Kindly look into the issue.

transaction successfully amount not credited - Comment #3528761 - Image #0

transaction successfully amount not credited - Comment #3528761 - Image #1

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G

Grewal Motion Pictures

from Noida, Uttar Pradesh

Sep 6, 2019

I have pay electricity bill on phonepe app but the bill process got failed and I get no refund back from this app please help me please

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PhonePe reviews & complaints page 108

transaction success but amount not credited

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upi transaction of 8000 not credited

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payment upirev as my payment not credited

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transaction successful but money not credited

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transaction was successful in phonepe history but not credited in bank account

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amount not credited in receiver's, account phonepe showing transaction as successful

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phonepe is showing transaction successful but amount not credited to receiver's account txn id-p1908301852094509230831 date-30 august 2019

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transaction successfully amount not credited

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