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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 109

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S
Sunil Roy72
from Delhi, Delhi
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non crediting money in receiver's account

Address:110010

I sent money to my wife's hdfc bank account through phone pe using her mobile number registered with hdfc bank account. But money credited in another person's account whose account has also the same mobile number. Phone pe is saying they can't help, ask the hdfc bank. And bank says it is phone pe's fault. Please help me in getting my money back. Thanks....
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P
Prasantbh
from Mumbai, Maharashtra
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amount debited against failed transaction.

I prasanta bhoi have done money transfered of rs.3000/- through phonepay from my sbi a/c -[protected], ifsc-sbin0013619 on dt.08.08.2019 at 04.53 p. M. Massage shown in the time of transaction is transaction failed with transaction id of phonepay is p1908081653153828065494. But the amount rs.3000/-debited from account with in second (Debited utr-9
[protected]). So kindly help me to get my money back.
From-prasanta bhoi, balangir...
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S
Subrata Kumar Mukherjee
from Mumbai, Maharashtra
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payment not received as yet

Address:THAKUR RAMKRISHNA LANE, Howrah, West Bengal, 711104

On 10th august, 2019 at 11.42 a. M. Payment of rs.1120.00 for cesc kolkata electricity bill ([protected]) via phonepe (Txn id: n1908101135052719992315) had failed. You confirmed me through sms that if deducted, it would be refunded within 7 - 9 working days. But till date there is no amount has been credited in my bank account though my bank (Sbi) debited rs.1045.00 (I. E. Rs.1120.00 - rs.75.00 (Wallet balance) on time. You are requested...
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I had transfer 15000/- on 30-jul-2019through phone pe to my brother account my transaction is successful amount is been deducted from my sbi account but it is not credited to my brother account.
Phone pe customer service saying that we can't help please visit your bank... After visiting my bank they saying that contact phone pe service...

Phone pe transaction id is :- p1907301112532834776007...
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Address:Hazaribagh, Jharkhand, 825301

Dear team,
This is santosh kumar my phone pay account is ([protected]) and i was try to transfer rupees 500 to my friend's phone pay account ([protected]) transaction : p1908131915415991744850, dated on (31-jul-2019) which is failed and money debited from my account but after that my money not credited from my account, i have already complant about this and conversation with the customer care but yet it is not resolved. Please resolve...
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Address:500039

I've made a transaction through phone pe on 10th july 2019, amount of rs 944 has been deducted from my account but the beneficiary hasn't received the amount yet, so he is denying to do the service, when i contacted the bank officials, they are saying that as the transaction is successful, we couldn't raise a charge back so please contact your merchant....
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Address:A-41, Second Floor, Mohan Co-operative Industrial Area, South Delhi, New Delhi-110044, India, New Delhi, Delhi, 500081

Phone pe has registered an account with the number [protected]. The phone number is being used by some other user account is some other person. I transferred rs 532 to my friend who never got the money, neither the money was refunded to me.
Plenty of calls they always gave no solution kept calls on hole and said contact bank. Bank has already said its phone pe who is responsibility.
I have never received such a bad service....
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S
Sanjoy khatua
from Delhi, Delhi
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wrong amount was deducted but refund not received

Address:Gurgaon, 122003

Dear HDFC BANK,

Please see the attachment so that you can understand my concern.

@Phonepe

I have already word with today your agent from my alternative number [protected] and he did not try to talked with with his team leader why don't know??? and day after before also word with executive support but they are not gave any such information, however I've facing lots of issued. What should i do?????????br...
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P
praveen43
from Bengaluru, Karnataka
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amount debited from account even if transaction failed

Address:560049

On aug 20th 2019 8.15pm i tried for transaction of amount rs.220, while transaction is in progess i got one call, later it shows transaction failed but amount got debited from my account. I don't whether the reciever got amount or not. Please refund my amount as soon as possible.
Transaction id: p1908202015337022038095
Reciever name : sri manjunath rice trader
Sender : praveen v...
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Address:Agility Logistics, 273/2 Shahbad Mohammad pur, Near KSM Public School, New Delhi, Delhi, 110061

I am book hp gas and transaction is first show faild but after some time is successful but this payment deduct to my account and not gone to consumer (hp) service, i have already complaints registered of your customer service and not a resolved at till date, and today i call to your customer service he says, i am so late 60 days, he says not able to any help. so please i request to please help me and provide refund. and transaction details...
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H
Heffvn Mubshir
from Noida, Uttar Pradesh
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they didn't refund my money rupees 1400 and 400

Address:mubashir p , parambil house , kondoorkkara post,. S/o aboo haji ,,,kolliparamp, Palakkad, Kerala, 679313

I purchased some product on flipkart and payment was through phone pe.. And i cancelled order.. And i didn't get my refund.. I contacted flipkart,, they said to contact phone pe.. I called them may be more than 7 times to refund my money. They sent me a message about refund
.. But refund actually didn't take place.. Now it is three months.. I have not gotten my refund yet.. We are poor indian,, we give value for money even if it is a...
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R
ritu22012017%
from Mumbai, Maharashtra
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dispute payment regarding 675..49

Address:flat no 18 bulding no 301 agrawal green, mashachapada road kashigaon mira road ea, 401107

I PAID 675.49 RS TO BOOK TICKET TO IRCTC BY PHONE PE BHIM UPI BUT PAYMENT IS DEBITED TO MY ACCOUNT BUT TICKET IS NOT BOOKED TXN ID ICIee021db9f64d07a619be2940fdb3d6 and UTR no[protected] pls reverse this money as soon as in my bank bcoz irctc said this when we complain on irctc then they say Please note that [protected]was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we did not receive any payment...
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S
Santosh sant
from Delhi, Delhi
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refund amounts

Address:Hyderabad, Telangana

On aug 6th i done transaction in
My account money is debited
But receivers account is not
Credited not yet please refund my
Amount as soon as possible
Transaction amount is 1700
Transaction
Id:p1908091804476822143597tr:[protected]
Plzzzzzzz refund my amount it's
Already one week over. Sender name
Is : santosh
Receiver name is :vinay....
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M
Mamukamashudh
from Delhi, Delhi
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I didn't get my money which debited from my friends account

Address:574243

Dear sir. My name is mamuka p,
My bank is syndicate bank, ifsc synb0000141.
My friend sent me 3000 rupees using phone pe to my bank account.
He sent on 13 th august, and app states that transaction in pending,
However after 3 days, it mentions like transaction is successful...

But i didn't got my money. His phone pe
Register number is
[protected]..

I asked him for...
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N
nishant01
from Agra, Uttar Pradesh
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did not receive money transferred in my account

My friend transferred a rs.158 amount of money from his one of the registered hdfc account no. On his phonepe app to my sbi account registered on my phonepe app and the amount is debited from my friend's account but i did not receive any amount.
I request the concerning authority to look into the matter and refund my amount as soon as possible and suggest some ways to not get caught up in such dilemma in future as it could be a bigger...
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P
Prasad 1921
from Attingal, Kerala
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money is debited but not credited to receiver account

Address:Narasannagaripalli vontimitta mandal kadapa dist, YSR, Andhra Pradesh, 516213
Website:Phonepe

Respected sir
On aug 7th i done transaction in
My account money is debited
But receivers account is not
Credited not yet please refund my
Amount as soon as possible
Transaction amount is 4000.
Transaction
Id:p1908071124090504339714
Utr:[protected]
Plzzzzzzz refund my amount it's
Already one week over. Sender name
Is : vanipenta prasadbr...
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S
Srinibas pati
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction is successful but not credit to beneficiary

Address:Balanagar, Hyderabad, Telangana, 500055

Sir my name is dipak kumar behera. My canara bank account no is[protected]. Ifsc code-cnrb0000625. Transction date was 11aug 2019. Time-09.42. A. M. Benificiary account no [protected] ifsc code-sbin0001086. Upon trandction utr no[protected] by phone pe business account. There show that this transction is successful but amount is not credit to benificiary. Transction amout was 500. Please check this transction details sir....
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P
paul206
from Pune, Maharashtra
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banking transaction

Address:Pune, Maharashtra, 411057

On 14th august at 1.17pm i have made a transfer of rs 40000 via phone pe app from my hdfc bank account (A/c no: [protected]) to my father's ubi bank account (A/c no:[protected] due to his medical emergency. But till now that debited amount not credited into my father's bank account. I have also discussed this matter to both of the parties phone pe as well as the receiver bank i. E. Ubi.

Now, they are not trying to solve...
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K
Kanmani M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is in pending. amount not refunded

I made a transaction of rs.500/- through phonepe last sunday (11.08.2019).
The amount is debited, but not credited to receiver account.
Phonepe support said within 3 working days they will fix.
It's already 3 working days completed. Still the transaction is in pending. The amount not refunded nor credited to receiver account.
The transaction id as follows
P1908102116077945793774

Kindly do...
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Address:Cuttack (Odisha), Cuttack, Odisha

Sir,
Sorry to inform you that I Sri Prashanta Kumar Muduli, My Phone Pe Mobile No- [protected](Odisha) & My Bank Account Details- State Bank of India
Account No-[protected] IFSC Code-SBIN0009029
Cuttack(Odisha)
have already deducted Rs.4000/- on Dt.11/08/2019 towards transfer to Sukanya Samridhi Account No-[protected] of Priti Pragyna Muduli, but sorry to say till now it has not credited to the above account...
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