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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 11

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J
Jintu chutia
from Sivasagar, Assam
Aug 26, 2022
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Address: Sivasagar (assam)
Website: Phonepe

I can't recived my payments from 6 days
PhonePe customer support has been notified about the posted complaint.
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    T
    ThakurG
    Aug 25, 2022
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    My Credit card Rent Payment Successful From My Side But Landlord Not Receive Any payment it's Long Time more than 45+ Days But no response from Phone Pe technical Team I'm So frustrated With This Type of Bugs And Scam.NX22071010470842394864221
    +1 photos
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      S
      Aug 23, 2022
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      Address: Shiv mandir Bela tilaiya dam barhi Hazaribagh Jharkhand
      Website: Phone pe

      Mere ac se balance cut gaye hai lekin na hi receiver account me gya hai aur na hi mere account mein aaya hai 25days ho gya
      Plzzz help me sir
      +1 photos
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        P
        Piyush Khinchi
        Aug 21, 2022
        Resolved
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        Resolved

        Show rent paid through credit card but not received by the beneficiary

        I paid rent through my credit card on 16th of August 2022 first it got stuck in processing then on 18th morning got cleared and showed successful but not received by the landlord...
        +1 photos
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        S
        Shamikghosh2019
        from Mumbai, Maharashtra
        Aug 19, 2022
        Resolved
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        Address: Ashoknagar
        Website: Www.phonepe.com

        Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account
        +1 photos
        Sep 24, 2022
        Complaint marked as Resolved 
        PhonePe customer support has been notified about the posted complaint.
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          H
          HEMANTH ABHIRAM SOMARAJU
          Aug 12, 2022
          Resolved
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          Resolved

          Address: HEMANTH ABHIRAM SOMARAJU, s/o SRINIVASA RAO SOMARAJU & SRIDEVI SOMARAJU, House number: 1-42, Near Ganesh temple, Bayyannagudem village (BO), Penub

          Done a payment of ₹10/- (Rupees ten only) through SBIePay Lite (Payment Gateway) and used UPI as the preferred payment method and scanned QR with PhonePe to apply for RTI Act 2005 in official website (https://rtionline.gov.in/). Amount deducted from the bank account. But didn't recieved confirmation email/SMS from RTI website and even registration ID also isn't generated. That RTI website is designed & developed by NIC. Immediately I raised complaint in NIC website, Informed bank costumer care. Raised ticket in PhonePe. Raised a complainant in through Centralised Public Grievance Redress and Monitoring System (CPGRAMS). Also submitted the issue to National Payments Corporation of India (NPCI) and complained to the National Consumer Helpline (NCH). No response from anybody. Only NIC is responding for my emails. NIC also sent a notification to RTI website team. They're not responding for my email and also for NIC's email. Amount is deducted from my account. But even I don't know weather it reached the right destination or not (RTI website bank). But I'm sure that the money should have been in the account of RTI website. I want to get confirmation from RTI Website team immediately. I'm worrying a lot about this payment. Kindly please try to understand my situation and try to solve this issue as fast as possible. I want my registration ID right now or refund my money back to my account quickly.
          +1 photos
          Aug 12, 2022
          Complaint marked as Resolved 
          Issue is resolved. But neither because of raising issue in National Consumer Helpline (NCH) platform nor because of registering complainant in ConsumerComplaints.in. I had sent mails to NIC (National Informatics Centre) and also registered complaint in NIC Service Desk, SBI (State Bank of India) team who were not at all responded, PhonePe team and also raised a complainant in Public Grievance Portal which was later marked as closed by replying that the issue is due to internet connectivity even though it's not due to internet connection related issues. But only NIC team had responded to most of my emails. I sent so many mails to RTI website team, but no use. Even though NIC had sent 3 or 4 emails officially to RTI website team to address my issue they hadn't responded. Finally after a lot of struggle they sent me the confirmation email and registration ID as well. By this way I'd applied for RTI for the first time. Anyhow thanks for being with me in this journey. ConsumerComplaints.in website needs a lot of modifications in both the front-end functionality as well as back-end too... Being a web developer, cybersecurity expert, I'll be happy to let you know the suggestion to improve the website and to assist you. I'll send you those suggestion later through email. Wishing you all the best... Yours sincerely, HEMANTH ABHIRAM SOMARAJU. Jai javan, jai kisan 👨‍🌾🇮🇳
          PhonePe customer support has been notified about the posted complaint.
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            I
            iampritam96
            Aug 11, 2022
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            I paid someone Rs 2000 through phonepe on 10/08/2022 at 8:11 p.m transaction id is T2208102011119059863963 The money got debited from my account but the receiver did not get the money in his account. The transaction status is showing as pending/processing and there has been no progress. I have attached the screenshot as a proof. Please help me get my hard earned money back.
            +1 photos
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              A
              Ali Jaan
              Aug 11, 2022
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              Address: Shikopur jila baghpat

              Maine ek transaction ki thi aur Mera account number se paise cut chuke aur jis party ko maine paise Dale use party ke counter Tak paise nahin pahunche
              +1 photos
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                N
                Narasimman07
                from Krishnagiri, Tamil Nadu
                Aug 11, 2022
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                As I invested money in phonepe mutual fund and I am trying to withdraw the money in mutual fund there is problem in kyc I am contact the phonepe coustomer service there is no reply for last 2 month kindly resolve the problem
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                  V
                  Vetal
                  Aug 8, 2022
                  Resolved
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                  Resolved

                  Rent payment failed
                  Money debited from credit card but did not get refunded back
                  +1 photos
                  Aug 9, 2022
                  Complaint marked as Resolved 
                  PhonePe - Rent payment failed Money debited from credit card but did not get refunded back
                  PhonePe customer support has been notified about the posted complaint.
                  Aug 09, 2022
                  Updated by Vetal
                  Rent payment failed
                  Money debited from credit card but did not get refunded back
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                    G
                    gss cyberworld
                    Aug 8, 2022
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                    Amount Debitted to To Unknown Account by miss because the last three numbers were different
                    The Debitted Account Number is [protected], Lavanya, Canara Bank,[protected], CNRB0000696.
                    The Phone Number I wanted to Send the Money was [protected]

                    The Amount of Rs 12000 has been transferred to [protected] on 6th Aug 2022 at about 3:00 PM
                    Please Block this Number Immediately and help me to get back the money
                    Name Kishore Devadiga
                    Phone Number [protected]
                    +1 photos
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                      M
                      MANISHAji
                      from Ghaziabad, Uttar Pradesh
                      Aug 6, 2022
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                      Address: Union Bank of India, Beetal House,100 Feet Road , A-17 , Kabir Nagar , Shahdara, Delhi-110032

                      Respected sir/Mam

                      This is to inform you that my name is Manisha and I hold a Saving bank account in your branch.My account number is [protected].
                      I am writing this to bring into your concern that on 03rd July'22, Some transactions of a total amount of Rs.75, 240.00/-(Approx.)
                      was debited from my account having transaction ID's :[protected],[protected],[protected],[protected] and many more which i aslo share in attachments .
                      I beg to inform you that this transaction was not carried out by me in any physical or online form. I am quite surprised to mention that this might be a fraudulent transaction. I am sharing all transactions derails and Cybercrime branch complain also and i have already raise a complain in my bank on 4th July

                      I request you to kindly stop all payments from my bank account till the date this issue is resolved.
                      Kindly, look into the matter and guide me through the best possible solution to this problem. I shall be highly obliged for your kind support
                      +11 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Aug 06, 2022
                      Updated by MANISHAji
                      Sir, I request You Please Resolve My Problem soon Almost 1 Month Are Left But My Payment my money is not returned to my account yet
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                        T
                        tayyab shaik
                        Aug 6, 2022
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                        Ticket ID:[protected]
                        Transaction I’d: NX22080412021257367399841
                        Transaction of 55000/- done on[protected] for rent payment thru hdfc credit card via PhonePe..My amount is debited from source I.e., in Hdfc CC but not reached to the destination..
                        Pls resolve the issue asap..
                        PhonePe customer support has been notified about the posted complaint.
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                          M
                          Maheboobpasha Inamdar
                          from Bijapur, Karnataka
                          Aug 4, 2022
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                          Address: Aman colony ,sedaji makka,J M Road, Bijapur -586104

                          Yes.The following amounts have been debited from my SBI Bank account thru upi address without my knowledgeb through [protected]@ybl.These transactions were done between
                          [protected] TO[protected] amounting to rupees debit my phone pay transaction
                          2) It is informed that an amount of about Rs 1, 22, 000/- has been deducted from the State bank of India, Savings Bank Account Multiple times @ ( Rs 4000, 3000, 2500, 2000, 1500, 800, is tranferred) .. Account summary shows that the same is deducted Via Euronet gpa/UPI.
                          One sample of transaction is attached herewith for your consideration. This is un authorised transaction...
                          Since I m salary employee all my transactions were keeps me updated as and when takes place, but these transactions never made me alert or intimated about completion of Transaction, which clearly shows fraudulent Transaction. I m providing my bank details for your ready reference p
                          My A/ No [protected] MY Mail ID [protected]@gmail.com
                          1)UPI/DR/[protected]/EURONTG/ICIC/erontgpa/UPI
                          2)phoneme/yes/[protected]@YBPOYMENT 3)my mobile no [protected] no SMS no mail
                          +2 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Aug 04, 2022
                          Updated by Maheboobpasha Inamdar
                          early response is awaited.
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                            T
                            Report
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                            Address: 9567149357 Thalayolaparambu,, Peringattil Puthusseril
                            Website: Phone pay sbi

                            Respected sir, please add my sbi account [protected] with phone pay.I am not able to open my account.Thank you sir.
                            PhonePe customer support has been notified about the posted complaint.
                            Aug 04, 2022
                            Updated by [email protected]
                            Sbi account [protected] activate.I am not able to open my account with phone pay.please activate my account
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                              S
                              Satender40
                              Aug 4, 2022
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                              Want to reactivate my phone pe account.
                              Pls reactivate as soon as possible
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                                R
                                Rohitchouhan387
                                from Sangli, Maharashtra
                                Aug 3, 2022
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                                Hlo
                                Rohit Chouhan this side . At the time of transaction 13500 rupees amount debited from my account but still not received at receiver end.
                                I have all proofs and screenshot of transaction As well as UTR No also ...
                                Plz help me out

                                UTR No.[protected]

                                Plz check this ... Its very important for me ..
                                Waiting for your reply...
                                My mobile number [protected]
                                +1 photos
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                                  S
                                  SubodhVareen
                                  Jul 26, 2022
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                                  Address: Dhanbad jharkhand

                                  My payment was failed through connected mobile number [protected] for rs 4950
                                  After raising the issue ticket has been opened for almost 7 days now.. my payment is not setteled yet.
                                  Ticket[protected]

                                  Vanira Shilpi
                                  [protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    V
                                    Vaishnavisr4123
                                    from Aurangabad, Maharashtra
                                    Jul 24, 2022
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                                    Today i dwd Phone pay in my mother's phone ..by using my referral link...but i didn't received cashback of 100rs..even after doing many payments by that account... please solve this problem quickly...
                                    PhonePe customer support has been notified about the posted complaint.
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                                      G
                                      Gundeti Saireddy
                                      Jul 24, 2022
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                                      Sir, my friend sent me 20k on 24th July. But money was not credited. Even though transaction was successful.
                                      +1 photos
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