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PhonePe Complaints & Reviews

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Updated: Sep 28, 2026
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PhonePe reviews & complaints page 11

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R
Rick_ds
from Asansol, West Bengal
Apr 1, 2023
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Address: Asansol, West Bengal

I got my account my account deleted a while ago, without proper information on deactivation policy.
This clause of deactivation that is a deactivated account can't be reactivated should be highlighted.

For the time being, please activate my deleted account, I was not aware of the deactivation policy of phonepe company

Number is [protected]
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    L
    Lijarani rout
    Mar 23, 2023
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    Address: INSTANT GLOBALPAYTECH

    Face book pe INSTANT GLOBALPAYTECH SE SCRATCH CARD AYA THA rupees jitne ke liye meine Scratch Kia to 478 rupees jita, account pe credit karne ke liye bola tha meine credit Kia to mere phone pay se 478 rupees chalagaya, me money refund chahata hoon pls help me sir
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      V
      Vishnu_bandaru
      from Visakhapatnam, Andhra Pradesh
      Mar 20, 2023
      Jan 14, 2024
      This thread was updated on Jan 14, 2024
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      On 1st March there was a payment done by person to me for ₹6, 825 though it showed the transaction was successful from the sender’s end, I haven’t received any amount and not available in the transaction history. I have reached out my bank as well and there was no credit history.
      Transaction no. P[protected]. It’s been more than 20days and I don’t even have the sender details, but fortunately I only have the transaction screenshot. Kindly look into the issue
      PhonePe customer support has been notified about the posted complaint.
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        B
        Bency Joseph
        Mar 14, 2023
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        I have done a transaction..and showing pending..now it's been 24 hr..no more trusting in this app..it is urgent to get the money
        PhonePe customer support has been notified about the posted complaint.
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          K
          kiranathlete
          from Thiruvananthapuram, Kerala
          Mar 12, 2023
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          I have done a rent payment using my credit card on 9th march 2023 . But till now the amount was not been credited to my landlords account . And even after reporting the issue PhonePe didn’t give a proper response . They are extending the dates for resolution. Actually phonepe is acting like a fraud company
          PhonePe customer support has been notified about the posted complaint.
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            N
            NileshTathe
            from Pune, Maharashtra
            Mar 10, 2023
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            Hi, I made a transaction of 20K to one person. Amount is debited from the account but not received to the receiver. Also not refunded to my account.
            Date of incident:-27 Dec 2022
            Client number:- 99235****
            Description: Amount is debited from the account but not received to the receiver. Also not refunded to my account.
            UTR:[protected]
            PhonePe customer support has been notified about the posted complaint.
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              S
              Sakargokate
              from Akola, Maharashtra
              Mar 8, 2023
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              Address: Fattepurwadi mothi umri akola

              Dear phone pay team please reactivate my phone pay account. I don't have another number. So please help please reactive my account.
              PhonePe customer support has been notified about the posted complaint.
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                M
                Mamidela1952
                Feb 24, 2023
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                Refundmcreditcardamount
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                  M
                  mvn1952
                  Feb 23, 2023
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                  Rent paid thrue icici credit-card but nor creditedt oaccont. icici credit card no= [protected] bankaccont no-[protected] indianoverseasbank.Ifsc-IOBA0002402 pls do sir
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                    S
                    shankar621993
                    Feb 8, 2023
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                    I have applied for the transcripts payment got failed but money deducted from my account please help me with this

                    hall ticket no[protected]
                    name pendhota vinay kumar
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                      F
                      Farhin Ajmeri
                      Feb 8, 2023
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                      Address: Ahmedabad

                      Transaction id: T2302081003420688689195

                      I have send 90k to the recipient having BOD bank account. But the amount is debited from my bank but not credited in the recipient. Please help
                      PhonePe customer support has been notified about the posted complaint.
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                        F
                        Farhin Ajmeri
                        Feb 8, 2023
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                        Address: Ahmedabad

                        I have made one transaction of 90, 000 around 10Am.
                        Transaction id: T2302081003420688689195
                        The amount is debited from my bank account but it is not credited in recipient bank account
                        I have raised ticket in phonepe but no resolution found.
                        Sender bank is SBI
                        Receiver bank is Bank of baroda.
                        Please help me getting my money back or complete the transaction as soon as possible.
                        PhonePe customer support has been notified about the posted complaint.
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                          V
                          Vpsp2000
                          Feb 7, 2023
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                          Address: Bangalore

                          I was booking ticket from IXIGO and transaction was done through phonepe, transaction was successful but the tickets was not booked . Twice i have done this mistake when i called consumer number no response were there twice 438 and 428 money were debited from my account. When they will refund
                          Hereby iam giving both transactions id

                          T1. T2302072056167838689924

                          T2. T2302072052349549403660
                          PhonePe customer support has been notified about the posted complaint.
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                            J
                            jituranu
                            from Jaipur, Rajasthan
                            Feb 7, 2023
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                            Address: jaipur

                            Dear Team
                            jitendra sharma for this side. i have used phone pe for yes bank credit card bill at 3rd feb 2023 and still bank application shown pending this amount its has been already approx 4 days complted.
                            i request you please ASAP credit this amount in yes bank credit card.
                            my card last four digit is 9839.
                            PFA.
                            Thanks & Regards
                            jitendra sharma
                            [protected]
                            PhonePe customer support has been notified about the posted complaint.
                            This platform is disgusting, wrong, worst, cheat, scam and fraudulent application
                            SBM bank credit card is not mine but phone pe walo ne ghotale ka jimma liya h
                            I will complaint against phone pe in consumer court and supreme court guidelines.
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                              K
                              kanhuct
                              Feb 3, 2023
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                              Address: chandan petrol pump

                              Phone pe Number [protected] Date 01.02.2023 Time 0652 PM Transaction ID T2302011852488579304253 It's been 2 days but the money is not returned I request you to transfer the amount debited to my bank
                              PhonePe customer support has been notified about the posted complaint.
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                                P
                                pranit143
                                Jan 25, 2023
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                                Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations.
                                PhonePe customer support has been notified about the posted complaint.
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                                  R
                                  RahulKumar12
                                  from Kolkata, West Bengal
                                  Jan 24, 2023
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                                  Address: Kolkata

                                  I had deactivate my phonepe account but now I have to reactivate my phonepe account again as soon as i login phonepe it shows me on the mobile screen whose screenshot i uploaded in the file attached is
                                  PhonePe customer support has been notified about the posted complaint.
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                                    R
                                    RahulKumar12
                                    from Kolkata, West Bengal
                                    Jan 24, 2023
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                                    Address: Kolkata

                                    With problem solution at us payment p2p online transaction refund online apply account refund amount please let us call service transaction apply
                                    PhonePe customer support has been notified about the posted complaint.
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                                      V
                                      Vanshika25
                                      Jan 19, 2023
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                                      I had deactivate my phonepe account but now I have to reactivate my phonepe account again as soon as i login phonepe it shows me on the mobile screen whose screenshot i uploaded in the file attached is
                                      PhonePe customer support has been notified about the posted complaint.
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                                        M
                                        Medasani Avinash
                                        from Guntur, Andhra Pradesh
                                        Jan 16, 2023
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                                        My selft Medasani Avinash,
                                        i have purchased gold worth of 1Lack on Phone pe on 28th Aug 2020.
                                        After fews of purchase i lost my phone and the number i was using .

                                        after few months when i went to airtel for issuing me the same number they have mentioned that, they no longer alloting that same number that number is discontinued
                                        i tried reaching to Phonepe with new number i have taken and they refused to let me withdraw with my new numner and informed me that if i can't get old number i need to loose my 1 lack worth of gold
                                        Airtel clearly mentioned thay can't issue that number as that series is dicontinued . i have registred email with phone pe, however phonepe team is not allowing me to login with that email details

                                        need your help in getting my 1 lack back, i am ready to provide my aadhar, gold purchased invoice or any other documents required .
                                        Invoice #N2008280715401298937038,
                                        N2008280716391116535910
                                        PhonePe customer support has been notified about the posted complaint.
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