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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 113

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P
pankaj.rrd
from Gurgaon, Haryana
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phonepe fraud 2000/- rs transaction to number +918445907392

Address:Radheshyam Ramawatar New Mandi Hindaun City, 322230

Someone call from [protected] number and made a deal to buy our 2nd hand ac. He told us that he will send 2000/- rs as token money and we have to receive the transaction. It was so quick that he asked us to receive it instead it was pay and we click on pay and made a transaction of 2000/- rs.

My number [protected]
Fraud number [protected]
Date 21st july 2019

Please note - i am complaining...
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D
deba.2957
from Bhadrakh, Odisha
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phone pe cheater

Address:755018

Sir
I am debasis senapati. I was ordering madicine through medlife on 11 july and made payment on 12th july through phone pe. There was a offer when you ordering more than rs750/-then you got rs100/- cashback on phone pe. (The offer is available on both phone pe and medlife). After ordering i can not get any cash back. When i was call them they said there is no such offer available and i am lodged a complan on phone pe. And then they...
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Address:400706

On 27/03/19 I have tried to make payment for electricity bill of amount RS 6120 through phonepe, transaction was failed but money was debited from my bank account .I tried to contact phonepe they said some error has occurred due to this transaction is failed contact your bank for support.I contacted to axis Bank they said transaction was successful please contact phonepe for ur transaction failure.I tried to contact phonepe many times they...
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H
Hemant248
from Delhi, Delhi
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refund not reflecting in bank account

Address:110021

I am a phonepe user since oct. 2018. I did the transaction for paying electricity bill through phonepe on 5th july, 2019. I paid the money for bill from my atm card and after paying money transaction was under process for few hours and after that transaction failed. My money was deducted but refund not reflected in my bank account until now. I told to customer care representative about the issue but they give me arn number and said to go...
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C
Chinmit Kumar
from Mumbai, Maharashtra
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payment issue amount deducted but not transferred to the operator

Address:Khordha, Odisha, 751009

I done a transaction of 11253 on 13th july through phone pay app, the amount is deducted from my account but the operator is telling that they had not received it.
Find the transaction details.

Amount rs11253
Phonepe transaction id
N1907132017476317338313
Account number 5369xxxxxxxx8262
Date & time jul 13, 2019 08:18:00
Provider name mastercard
Operator reference id
N[protected]br...
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A
AJAY Khandekar 9660
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted during bill payment but not refunded

Address:Jaipur, Rajasthan, 303603

Sir I want to let you know that today on 17 july 2019 I did phonepe payment of rs. 588 for my electricity bill payment. After 1 Min. I got a message regarding amount deduction but actually the bill was not paid.I want my money be refunded to my account as I did not has much amount in my account.I am a poor labourer.Kindly make it convenient to respond as soon as fast..So I get my money be refunded.
Thanks.....
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S
Shrey Shivam
from Bhopal, Madhya Pradesh
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money got debited but not credited to another account

Sir,
On 9th july, 2019, i sent money (29000+10000=39000) to my father's account (Name - ajay rameshwar prasad, account no.- [protected]) through upi using phone pe app.
Amount get debited from my account but it hasn't been credited into my father's account yet. I'm attaching all the necessary details (Like utr, transaction i'd) regarding this.

It's been 8 days now. I don't get my money back....
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K
Kumar You
from Delhi, Delhi
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amount deducted but not refund

Address:AP LAXMINAGAR SHIRDI, Tal rahata, Ahmednagar, Maharashtra, 423109

Dear sir
On date 5 jully 2019. Amount 200 deducted my account but not credit to third party. I complaint to customer care he says this amount refund your account within 3 days.
Today i call customer care he says please visit near branch and he not support any queston.

I want my deducted amount
Mob no [protected]
Name gopinath ramdas fatangare
Transaction id p1907051841504998796430...
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S
Shrey Shivam
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for money not credited

Address:Bhojpur, Bihar, 802301

Sir,
On 9th July, 2019, I sent money (29000+10000=39000) to my father's account (Name- Ajay Rameshwar Prasad, Account no.- [protected]) through UPI using PHONE PE App.
Amount get debited from my account but it hasn't been credited into my father's account yet. I'm attaching all the necessary details(like UTR, Transaction I'd) regarding this.

Sir, please look into this matter and resolve it as soon as possible....
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Address:H.NO.54, NEAR GOVT. HOSPITAL GUPTAKASHI., 246439

I have done a transaction of amount Rs.15000/- on 15 June 2019 through phonepe app, I have SBI account linked to it and the receiver had CANARA BANK account. The transaction was successful and the amount had been deducted from my account instantly but the receiver never received it.
I talked to customer care they directed to check with concerned banks I contacted the bank and they were not useful also and said talk to customer care...
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R
raguvamsy999
from Tirupati, Andhra Pradesh
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phonepe transaction

Address:RaghavendraNagar, 517501

Dear Sir,

I have a sent amount of Rs.8000/- to my friend via PhonePe on 12/07/2019 and the receiver didn't get any amount but it is showing Transaction details as Succesfull, Kindly please support on this

Am attaching reference Snap

PhonePe - Transaction Number : P1907121514344108287260

UTR No :[protected]

Kindly check and revert

Thanks & Regardsbr...
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F
fat rat
from Mumbai, Maharashtra
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money not credited to the receiver bank account

On 13th July at the time of 11 30, I have transferred 49000rs to a vendor through Phonepe QR code. For both o[censored]s, it has shown the transaction was successful but the amount was not credited to his bank account. I have contacted the Phonepe service but they were talking with no actual reason. Some person says will solve the issue in 30mins and some will say in 72hrs and some will say technical issue problem will resolve it. But its been 48hrs...
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V
vikash chouhan
from Mumbai, Maharashtra
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money not credit my a/c

Address:Fx mart praivate limited A41 second floor Delhi south Delhi 110044 India, Indore, Madhya Pradesh, 452001

My name vikas chouhan my a/c no.[protected] IFSC CODE:SBIN0030412 SBI goyal nagar indore a/c transaction date 15 may 2019 UTR:[protected] money not credit my a/c 9000 r/s bank has confirmed latest statement.

Please credit 9000 r/s my a/c.

The sender bank confirmed money debit to sender a/c
Sender a/c no.[protected] GPO branch indore
So money Transfer my account please...
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B
bansal.ankit1985
from Chennai, Tamil Nadu
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phonepe transaction revert

Address:Panchsheel Nagar, Uttar Pradesh, 245101

Phonepe is pathetic. Their customer care tells me that transaction failed and we reverted transaction but they sent sms that transaction is successful. Now I am at loss of Rs. 5500 due to your systems error and wrong message. Am I responsible for your system failure. Are you guys technically competent? This is transaction id for your reference: transaction ID: P1906191724235055357342...
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A
Adarsh kapoor
from Shikohabad, Uttar Pradesh
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hindware cooler

Address:In haryana, Agra, Uttar Pradesh, 282010

I ordered a cooler from flipkart on 11 june and next day i cancelled my ordered but the refund is not recieved. Yet i call on flipkart customer care no. They told me that the refund was initated in phone pe wallet and then i checked my wallet balance is showing 0 balance[protected] this is the reference number of refund amount plz help me as soon as possible...
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C
Charan charry
from Delhi, Delhi
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transaction completed

Address:Tumkur, Tumkur, Karnataka, 572102

I have bank a/c in sbi, i made the transaction through phonepe. Both sender and receiver got the message. But sender side amount deducted and receiver not yet received. Regarding this i have contacted phonepe they are not ready to give any support. Even i contacted sbi regarding this they are not ready to accept charge back form due to third party application....
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K
Krishnendu KM Mondal
from Kolkata, West Bengal
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transaction failed but amount deducted from my account

Address:Vill chhoto bankra po bara bankra ps swarupnagar dist north twenty four pargana, 743427

My payment of electricity bill was failed on 07/07/2019. But the amount was deducted from my account. The amount is not refund since today. Please solv this problem. Amount one rupee deducted from freecharge wallet. And 262/- deducted from allahabad bank account-[protected]. Ticket no-#61249184. Transaction id-n1907071453375198598266. My contract no-[protected] for furthur reference....
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K
Kavitadew
from Delhi, Delhi
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amount not refunded yet

Address:New Delhi, Delhi

I had done purchase at 14 june from flipkart and payed through phone pe upi. But as i returned the order i was supposed to get the refund within 7-10 days then on 25 th june i got message from phone pe that the amount has been initisted to my linked account. But when i checked my balance i didn't get any amount credited from phone pe that day. When i talked to phone pe customer support they provided me transaction i'd and arn no specific...
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Address:B-64 mansarampark nawada uttam nagar, New Delhi, Delhi, 110059

I want my money refund i transfer money to marchant ftomqr code yesterday 9:10pm but receiver didn't got the money. I also talked with phonepr costom r they said pls contact you're bank with utr no but and bank said pls contact phone pay what should i do i want my money refund my no - [protected]. pls refund my money pls sir......
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R
rawal1993
from Delhi, Delhi
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credit card bill not paid

Address:Dehradun, Uttarakhand, 249201

Hello sir/mam
Name : amit rawal
Address : 227 subhash bankhandi gram, rishikesh
Mobile : [protected]
Credit card no. : [protected] (Pnb platinum)

Debited account;
Name amit rawal
A/c no. : [protected]
Hdfc bank

Subject : payment not credited on credit card..

Dear sir/mam,

My name is amit rawal
My complain is : actually...
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