PhonePe Complaints & Reviews

Hi,

On11 april i sent money through phone to one of my contact to technical reason the amount not received by receiver. I raised a request in phone on that but customer service team closed the ticket by mentioning comments amount had been refunded.
But i checked my balance and it was not refunded and i checked with the receiver about about receipt of money but he said he was not received.
Please check the status of my transaction and do the needful.

Phonepe transaction number: p1904111356293462268913

Phonepe number : [protected]

Regards
Sudeep

Sir, my friend send me 1000 rupees but i'm not receive money.Money will be debite from my friend.phonepe customer care told i can't help you because your issue will over the 60 day.In this days many time conselt the phonepe but ignor my problem currently phonepe told me go to your bank and your bank conform but bank told me money will not conform the side of bank please help me sir..

I have done a transaction of 5th april through phone pe app my transaction was failed the balance is deducted and even after 1 week, i do not receive a refund when i call to phone pe support they tell me to talk to bank i can't bank database we are only medium and when talking to bank they tell me to contact to phone pe support i am not responsible for third party app transaction.

Hi phonepe,

Hope you will refund!

I would like to request you that my money transferred from my number ([protected]) in another number [protected]. After deduction my money i have found a message (Oid[protected]@one97communicationslimited) and utr:[protected]

Transaction id - ptm20190408042279681796201904080545

Kindly refund my money. It's a humble request.

Regards,
Ankit singh ([protected])

Jiske account se paise send huye uskotransection successfully show ho rha paise v deducted ho gye but jisko paise send kiye h usko paise account me nhi aaye na hi kahin v transection show ho rha h kya krna chahiye plz help me mujhe 10000 rupay mil jayenge ya nhi return please reply jarur kre ya hume btaye k paise kha or kiske account me gye h or refund kaise honge

I paid my Credit card bill rupees 8399 on 04th April.But, till date it's reflected to Credit card and showing transaction pending. I continously contacted PhonePe customer care([protected]) . But no use They are repeating same words like sorry for the inconvenience. It will sloved in 2 days. It's almost 8 days I paid my Credit card bill through this App.

Sir, i am really disappointed in your services. I regret to say that your services are not upto the mark. On 10 th april, 2019 i used your app for recharging my jio phone but unfortunately it didnot get recharged even after i have paid 400 rupees from my debit card. Please recharge it by 12th april or refund my money, otherwise i will unite with other unsatisfied consers to file a case in court. An early response will be highly appreciated.

On 4th march 2019, i have transferred amount 5000 to my friend using phone pay, but after that status goes in pending mode and after 4 days it was showing successful transferred. But when i checked with my friend, he didn't get transferred amount but he got amount credited message on phone pay. So amount is debited from my bank account but my friend did not get that amount. When i talked with phone pay customer care, they said amount has been transferred successfully to next account, but amount is not credited in friend account.
Kindly help me out in this matter either it will be very difficult for me and other peoples to trust on this apps any more...

Sir,
My phone pe account number is [protected], i was sent rs.1000/- to my friend phone no. [protected] namely mr. Dinesh on 04 april 2019. But, the said amount could not sent to my friend and credited to hacker account namely mr. Nauri behra vide utr no.[protected] and transaction id no. P1904040842467313974233 from my sbi a/c no. [protected].

On compliant through phone pe customer care from sender/ receiver side, the did not solve and refused to me. Also reply to me for conducted branch manager and submit charge back from. I also conduct branch manager in this regard, the amount could not credited to you due to account number not pertaining to sbi and could not reversed to account.

My friend said mobile number used last 2 years, but hacker used /linked their bank account number. Reluctantly, the amount was transferred to mr. Nauri behra (Hacker).

Keeping in view of above, kindly arrange to refund to my account number at the earliest otherwise i will lodge compliant from consumer court.

4 day ago... Transaction has been credited 220 rupees through UPI by phonepe into my account .After that show transaction successful but moneys is not credited to my account
My phonepe transaction ID
P1904031111120720085894 date 03/04/2019 at 11:11Am
Please tell me. when money is credited my account
I hope that you 'll take any action solve
My problem
Thanking you
Sir

A friend of mine send me rs.700 but i didn't received the amount.in my bank passbook it shows that the amount has been reversed to the actual account but niether i got the amount credited nor my friend.
And the phonepe transaction is showing successful in both of ours account.
Transaction no. P1904041256171732700866
Kindly help me out in this matter either it will be very difficult fir me to trust on this apps any more.

Sir,
I had paid my electricity bill due on 18.03.2019 on 08.03.2019 from my registered phonepe number [protected]. The transaction was shown to be successful and my account was debited. On 08.04.2019, when i checked my bill payments on phonepe app, I found that a electricity bill of Rs. 316 was pending. Thinking of it to be the bill generated in April, I paid it and the transaction was successful. Later, when I checked my physical electricity bill, I realised that the Rs. 316 bill was the same Rs. 310 bill with added penalty due to late payment. This means that while my Rs. 310 bill was shown to be successfully paid, in reality it wasn't paid and I paid it once again with penalty thinking of it to be a latest bill. Therefore I would request you to kindly refund my Rs. 310 since it was not paid. I have attached the necessary screenshots for your information.
Regards,
Belal Razi
Phonepe registered no. - [protected]

I have made a transaction of 25000/- in phonepe to hdfc bank an hour ago today. The transaction is also shown successful but I havent received the amount in my bank. The transaction shows successfull. But money hasn’t been credited to my bank. My bank balance does not show that the money has been credited. Therefore consider my complaint and please resolve it as soon as possible.

I am trying to close my phonepe wallet since 6 days. But getting same error "something went wrong in this process try again leter" i have complained a lot of time but none of them are taking my concern seriously and helping me to close my account. As my 10, 000 rupees are stucked in phonepe. Due to closing of ekyc i am not able to do transaction. So i am trying to close my wallet so i can get my wallet amount in my primary bank account. Whenever i called them they use to say that, "try after half hour, try after one hour, try after 72 hours. But none of their solutions worked after implementation.

My 10 thousand is stucked in their app. And i tried a the things that they said to do but still facing same problem and they are not helping me anymore.

Sir, a buyer showed interest in a bike i posted. And asked me to pay via. Phonepe he requested me on phonepe for money and asked me to click on pay for 6 times the total amount is 39000 and is not refunding me so, can we do something for getting back my money through phonepe authority or cancel the transaction made by me through phone pe transcation number:c1904061250021600875162. C1904061252514677973367. C1904061251598339927587c1904061250284884556074c1904061246117447370968c1904061242...⇄
Date on:06/04/2019. Amount 39000. Plz help me.
My phone pe number [protected]
Cheated phone number [protected]
I contact him. So, he had told me that he is in indian army given me is i'd card on watsaap.

Hii i have made a transaction of 46500 from my sbi to uco ac on 2nd april and the transaction was pending but amount credited and debited, then on 4 april it become successful but no amount has been credited to my account .i have contacted phone pe in this regard but i am not satisfied with the resolution as they are saying transaction is successful and we cant do anything so pls help me in this scenario, i am very much frustrated by this online transaction and going to stop all such services pls give my amount .

Hello,

Could you please help me to get my money back.

I have transferred Rs 24000 to my SBI Account through Phone pe but the amount has not been transferred to the account.but i have received the transaction successful message from phone pe. while I spoke with executive from phone pe they are not ready to take the responsibility of the same. and not responding to me correctly.

Hence, can I request you to help me to get my money back.

I am looking forward to your positive response on this matter.

Regards,
Tushar

I tried to book train ticket - as a payment option i choosed bhim phonepe service
Money was deducted but train ticket was not booked
I couldnt see the ticket even in my booking history
Please refund the amount which i've paid against the transaction or else make sure that ticket is booked.
Please resolve this as soon as possible
Transaction id: c190405154212756547651
Amount: 1355...

Dated 2 nd april 2019 time 11.48
In my bank account rs.7000 debited but not credited receiver accounts. So please help for refund my 7000 rs. Calling phon pe customer service bt they did not satisfied reply. They said your amount nt taken bt phon pe. It is very important for me. Please give me suggestion for given my refunded amount please help me.

Dear sir
Find attachment maine 2 dec ko phonepe upi se irctc ki tickit book thi jo train cancel ho gai and jis a/c se payment kiya vo jan 2019 main closed karva diya tha but 04 april ko usi closed a/c main refund kiya aur vo bhi transaction successful dikha raha hai lekin me bank gaya to bola closed a/c main amount credit nhi hota hai
Phone pe is my refund of irctc is credited in closed bank a/c. How it is possible i go to bank the bank is say closed a/c do not credited any amount but phonepe is successful transaction id is t1904041612276453680750
I send closed a/c amount is failed?

Please resolve my issue
Thanks
Mo no [protected]
E-mail - [protected]@gmail.com