Submit a Complaint
Claimed

PhonePe Complaints & Reviews

www.phonepe.com
1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Bad 😕 It seems that PhonePe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PhonePe

PhonePe reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dippoman
Jun 30, 2022
Report
Copy

Money deducted, transaction processing of Rs 6900 since hours but neither refund nor credited to the other account. The transaction ID is T2206301540476002704474. I am in very much need of the money. Please help.
+1 photos
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hari Krishna 09
    from Nellore, Andhra Pradesh
    Jun 30, 2022
    Report
    Copy

    I am decactivated my phone pe account on this number So please activate my phone pe account on this number please 🥺 [protected]
    +1 photos
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      najamuddin379
      from Aligarh, Uttar Pradesh
      Jun 30, 2022
      Report
      Copy

      I sent an amount of 11900 rupees through my UPI (UTR[protected] to another UPI [protected] on date 31/05/2022. The said transaction was successful but the amount was neither credited to beneficiary's account nor returned to my account till now. Now you are requested to resolve this problem at earliest so I can resume my routine work.
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chinni swathi
        Jun 29, 2022
        Report
        Copy

        My wallet money not credited to my account after successful closing of my wallet.
        Please resolve my issue
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Roshna Ingale
          Jun 28, 2022
          Report
          Copy

          I put ad on olx for kids shoes and the person asked for phone pe number and he asked to pay 400 400 amount and did 800 rs fraud
          PhonePe customer support has been notified about the posted complaint.
          View replies
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            [email protected]
            from Hasanpur, Uttar Pradesh
            Jun 27, 2022
            Report
            Copy

            I had deactivate my phonepe account but now I have to reactivate my phonepe account again as soon as i login my phonepe it shows me on the mobile screen whose screen shot i uploaded in the file attached is
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              W
              Wasim Reja
              Jun 27, 2022
              Report
              Copy

              Amount deducted but not received at beneficiary end

              I would like to bring to your kind notice that a sum of Rs. 17000 was initiated to Bank A/c No. [protected] against UTR no.[protected] dated 15.05.2022. PhonePe showing transaction was successful but the amount has not been credited to beneficiary account.

              Therefore, you are requested to kindly look into the matter and credit the said amount to beneficiary account.

              Your immediate action in the matter will be...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              P
              pnairz
              Jun 27, 2022
              Report
              Copy

              Money debited during failed irctc login

              I tried to book train tickets through PhonePe . At first the money got debited but irctc login failed due to incorrect password . I rest my irctc account . But couldn’t book ticket . When will I get my money refunded ?...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              O
              Onkars
              from Jaipur, Rajasthan
              Jun 25, 2022
              Report
              Copy

              On24th May recharged Tata sky with rs 373. Recharge was successful but till sky says they have not received money. Gateway - bill desK
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ALPHA AND OMEGA SYSTEMS
                Jun 24, 2022
                Report
                Copy

                I have have complaint online on phonepe and generated the complaint ticket no.[protected] . but no resolution was given till today.
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nithin balaji
                  Jun 24, 2022
                  Report
                  Copy

                  I did a PhonePe transaction to Reliance Smart of Rs. 2, 126.74 yesterday (23/06/22). But the transaction was failed but the money was debited from my bank account. PhonePe displayed that the money will be refunded in my bank account in 3-5 days. So, I had to complete my transaction to Reliance smart by other means. Today, I received a notification from PhonePe that the refund money is credited in my bank account. But, money is actually not credited in my bank account. Kindly resolve this issue as soon as possible:)
                  Transaction details are provided in the photo attached-
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jigyasa Shukla
                    Jun 22, 2022
                    Report
                    Copy

                    T2206132049041386515471 transaction Id, kindly check for money because it hasn't received by my merchant and already deducted from my account. I have already checked my transaction details and all. Resolve it as soon as you can.
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      [email protected]
                      Jun 21, 2022
                      Report
                      Copy

                      Hi team,
                      Phone pe transaction id: A2206181256043163235348 bank name IDBI Bank 6038
                      Ticket type tatkal
                      I purchased tatkal ticket in irctc id ritikshukla2002 through phone peaccount on 18/06/2022. My money 2126 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pecustomer care but not reachable. I need my money back please initiate the refund amount...
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Havish Sankhla
                        Jun 21, 2022
                        Report
                        Copy

                        I recently deactivated my account because my phone pe wallet was also closed... I thought deactivating the account will create a new account from my mobile number.. but now I can't create my account pls help me to create my account...
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jigyasa Shukla
                          Jun 21, 2022
                          Report
                          Copy

                          My money has been debited from my bank account but it is not credited to the merchant? How I'll get my refund and when?
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            VELGODE PACS
                            Jun 21, 2022
                            Report
                            Copy

                            Address: velgode,kurnool,andhraoradesh

                            I accidentally deactivated my account, so, please indly reactivate my phonepe account with number [protected]
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aman Madheshiya
                              Jun 20, 2022
                              Report
                              Copy

                              I was not aware of the policy of phone pe and i deactivated it . Please reactivate my account. Mobile no [protected]
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ramk12385
                                from BARAN, Rajasthan
                                Jun 20, 2022
                                Report
                                Copy

                                Website: www.phonepe.com

                                My Name is Ramkaran Sharma yesterday I recharge my number but it still pending first they say that after 1hour it will complete but nothing is solved
                                My payment transfer I'd is NX22061921443820718285301
                                +1 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Jun 20, 2022
                                Updated by Ramk12385                                 My money also cut from my account
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vrvinay
                                  from Warangal, Andhra Pradesh
                                  Jun 18, 2022
                                  Report
                                  Copy

                                  Hello Phonepe team that I have used your Phonepe rental payment through my slice credit card respectively to get money form my Card but unfortunately that payment has been failed but money has been deducted from my slice credit card respectively so please refund the amount that deducted from my card so please confirm the email also the refund confirmation so i have will strong with your confirmation of refund amount
                                  +1 photos
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bharath H
                                    from Mysore, Karnataka
                                    Jun 18, 2022
                                    Report
                                    Copy

                                    Address: Mysore

                                    I purchased bajaj allianz car insurance policy from phone pe on 14/06/2022 for 3228 . But the policy is not received yet . I complained about issue to phone pe, but they not replying.
                                    My name - Bharath H
                                    Mobile no - [protected]
                                    UTR[protected].
                                    I complained to bajaj allianz also, but they are also not responding.
                                    +1 photos
                                    PhonePe customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Bharath,

                                    We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                                    We have registered your complaint with Reference No. BA - 2521, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                    Caringly Yours,
                                    Bajaj Allianz General Insurance
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      State Bank of Patiala
                                      1.8
                                      (191)
                                      Vijaya Bank
                                      1.5
                                      (422)
                                      Yes Bank
                                      1
                                      (706)