Submit a Complaint
Claimed

PhonePe Complaints & Reviews

www.phonepe.com
1
Updated: Aug 1, 2026
Complaints 3496
Resolved
262
Unresolved
3234
Bad 😕 It seems that PhonePe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PhonePe

PhonePe reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
njsoft1202
from VIJAYAWADA, Andhra Pradesh
Dec 13, 2022
Report
Copy

Phonepe has suddenly and without any prior intimation, blocked my account linked with mobile number [protected] on[protected] with a message that their system detected suspicious payments. I have not done any transactions in violation of my bankers terms and conditions and absolutely disagree with phonepe's claim. I hope phonepe support team will properly consider this issue and restore my account to active state as soon as possible. I am willing to provide any kind of explanation in this regard if they can contact me.
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    [email protected]
    Dec 12, 2022
    Report
    Copy

    Address: Swapan Kumar Das 55/2A, Shibtala Street, Bhadrakali Hooghly 712232 9748731931 8981951129 [email protected]

    Dear Sir,

    This is to inform you that I have two mobile numbers [protected] & [protected] both are attached to phonepe, but only one I.e. [protected] is linked with my bank account.

    I did not know that my mobile number [protected] has to be linked with my Bank account

    I had deposited Rs.3100.00 in the wallet of mobile Number [protected] which I am unable to use.

    I request you to arrange to transfer the Rs.3100.00 my bank account linked with [protected] or

    Suggest the steps to be taken by me to recover the amount.

    Swapan Kumar Das
    55/2A, Shibtala Street, Bhadrakali Hooghly 712232
    [protected]
    [protected]
    [protected]@yahoo.com
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hari Keerthana
      from Visakhapatnam, Andhra Pradesh
      Dec 11, 2022
      Report
      Copy

      My phone pay account is deactivated please activate my pH pe account as soon as possible
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        dskdsk77
        from Bengaluru, Karnataka
        Dec 9, 2022
        Report
        Copy

        Hi team,
        Phone pe transaction id: T2212090734356331209540

        I booked a ticket through IRCTC portal, through phone pe account. The amount Rs. has been deducted from bank account but ticket is not confirmed by IRCTC. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount...

        Regards,
        KANNAN DS
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sureshchandra MV
          from Bengaluru, Karnataka
          Dec 1, 2022
          Report
          Copy

          I am unable to remove auto pay option. When ever i try to stop this error message appearing . Please help me dissable auto pay option as early as possible.
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Davidpaul
            Nov 24, 2022
            Report
            Copy

            I have sent amount by mistake Rs.8873 to the upi id: [protected]@ybl instead of Rs.101. I dont know his account number or phone number. The upi id linked with phone pe. But i sent him through paytm platform with reference no.[protected]. Paytm was rejected my complaint and said go to bank and ask them. When i called to phone pe customer care they said they wont give any details of him. But, upi id linked with phone pe only.
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kadegaon
              from Pune, Maharashtra
              Nov 22, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: kale colony,near mai medicalsAlandi

              On 27 of August at 12;52pm from my phonepe wallet the amount of 9700 rs has been debited without my permission
              Nov 22, 2022
              Complaint marked as Resolved 
              not solved yet please help
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yashwant Santosh Gawade
                Nov 14, 2022
                Report
                Copy

                Hi,

                I have made a payment for a new Bharat gas connection of Rs. 3, 153 /-.

                The transaction shows successful in Phonepe, but shows failed at Bharat gas.

                Could you please help me with the refund, so that I can reinitiate the process.

                Thanks,
                Yashwant Gawade
                PhonePe customer support has been notified about the posted complaint.
                View replies
                Please assist asap.
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Herit Kalavadiya
                  Nov 12, 2022
                  Report
                  Copy

                  Address: Flat 13/14, Building C4, Ravi Ratna Park 5, University Road

                  Autopay removal failed everytime. No response from PhonePe.
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mahendra567
                    from korba, Chhattisgarh
                    Nov 10, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I got my account deleted a while ago, without knowing the proper information on deactivation policy.
                    Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company.
                    Nov 21, 2022
                    Complaint marked as Resolved 
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yudhishthir siyag
                      from Bikaner, Rajasthan
                      Nov 8, 2022
                      Report
                      Copy

                      My phone pay account by mistake deactivate, please request reopen, [protected]
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yudhishthir siyag
                        from Bikaner, Rajasthan
                        Nov 8, 2022
                        Report
                        Copy

                        My phone pay account by mistake deactivate, please request reopen, [protected]
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MariaSanju
                          from Bengaluru, Karnataka
                          Nov 8, 2022
                          Report
                          Copy

                          On 20 October 2022 at 12.48 pm have transferred amount 5000 but the receiver didn't receive the amount please do the needfull.
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vaishnavi103
                            from Nashik, Maharashtra
                            Nov 6, 2022
                            Report
                            Copy

                            I've made payment via QR code scanning for my electricity bill Payment .payment is succ money is deducted from my account but electricity bill payment is still pending. Please look into the issue please refund my money to me back on idbi account
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sumit143143
                              from Ahmedabad, Gujarat
                              Nov 3, 2022
                              Report
                              Copy

                              Address: Mumbai

                              Worst service, not proper way to support customer. I want to delete phonepe wallet and i want to withdraw money from wallet but bloody cheap cheater scammer not allowing to withdraw my money from phone pe wallets
                              [protected] is my resignation numbers very pathetic process cheap
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                harshalkhedikar
                                from New Delhi, Delhi
                                Nov 2, 2022
                                Report
                                Copy

                                Address: near kali mata mandir, Bazar Chowk yekodi, Tahsil- Sakoli, District- Bhandara, Pin - 441802

                                Hey there my name is sunita jagdish khedikar my phonepay id no. is [protected]
                                recently i have made payment of 30, 000 Rs to PGIM mutual fund.
                                money has been deducted from account but merchant bank of PGIM mutual fund is taking time to accept the payment, so payment is not reached till the client of PGIM mutual fund, I also made contact with them but they said that they have no record of payment. and they yet to make refund.

                                transaction details are given below

                                UTR[protected]

                                transaction id
                                T2209131351002825793086
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yuvaraj_29
                                  Oct 30, 2022
                                  Report
                                  Copy

                                  Even after 4 days the rent is not credited to the owner, but money got debited from my credited card.
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    chandana pravalika
                                    from Hyderabad, Telangana
                                    Oct 25, 2022
                                    Report
                                    Copy

                                    The company named hubpages approached me for online typing job on 22/10/2022, the executive told me that registration amount rs 500/-
                                    I did the transaction on 22 oct 2022 of 500rs to wrong and fraud account through phone pe UPI id
                                    The money was debited from my bank account . Please kindly refund my money.
                                    Please refund my 500rs to :- [protected]@ybl (phonepe upi id)
                                    PhonePe customer support has been notified about the posted complaint.
                                    Oct 25, 2022
                                    Updated by chandana pravalika                                     Please kindly refund my money as soon as possible please i beg you.
                                    View replies
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Naga prathima
                                      from Visakhapatnam, Andhra Pradesh
                                      Oct 25, 2022
                                      Report
                                      Copy

                                      I deactivated the phonepe account without knowing it correctly now I want to activate my deactivated account with same number
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Avl384
                                        Oct 23, 2022
                                        Report
                                        Copy

                                        I'm applying for certificates of college... Payment of fee through axis bank easypay... By my phone pay The amount was deducted.. But fee payment not processed application was not complete by payment failed.. Please solve my problem... The transaction id is T2210231031216757428298
                                        PhonePe customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          GrahakSeva.com
                                          1
                                          (56)
                                          UCO Bank
                                          1
                                          (948)
                                          IDBI Intech Ltd.
                                          2.1
                                          (44)