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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 13

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K
karthee14
Jul 6, 2022
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Website: IRCTC

Money deducted while booking ticket from irctc
: tow times transaction failed, however ticket was not confirmed.
first transaction UTR is[protected] : DATe 06 july 2022, order ID [protected]
second transaction UTR is[protected], DATE 06 july 2022. order id [protected]
PhonePe customer support has been notified about the posted complaint.
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    T
    TnRaMa
    from Chittoor, Andhra Pradesh
    Jul 5, 2022
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    Website: www.phonepe.com

    My phone pe account is blocked for no reason the customer support is worst they do not lift calls and the ticket raised through app is still pending and there is no response from the app.This app is worst app.
    PhonePe customer support has been notified about the posted complaint.
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      K
      Kanishka K S
      from Bengaluru, Karnataka
      Jul 4, 2022
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      Hi i have made payment to my credit card through phone pe, and the payment is still not sent to my credit card, and phonepe is telling me to wait for 24hours, but as today is the due date for the payment i need payment to be completed today itself but phone pe is not responding to my request... So its a request please help me
      Here is the transaction ID
      NX22070409235481751174061
      PhonePe customer support has been notified about the posted complaint.
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        M
        mudit chauhan4
        Jul 3, 2022
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        I did an upi phone pay transfer of INR 6500 to a merchant named sab paisa. Money has been debited from my account but has not reached the merchant. The transfer was done on 18 JUNE 2022.Merchant is saying that Our team reviewed the matter of deposit, contacted your payment provider, and they confirmed that the transaction failed, as the funds never reached to us. I mailed the bank now and Icici bank is mailing me that transfer was successful. RRN number of transaction is[protected].UTR number is[protected] and transaction id is T2206181831357096341045.Merchant mailed that matter has been checked completely as you already sent this screenshot before and our team came to the conclusion that funds never reach us.
        PhonePe customer support has been notified about the posted complaint.
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          V
          Vidhya suresh Vidhya
          Jul 3, 2022
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          Address: Karnataka

          Please help me i did not get money paid by suresh
          PhonePe customer support has been notified about the posted complaint.
          Jul 03, 2022
          Updated by Vidhya suresh Vidhya           I did not get money my balance shows zero
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          What u r looking for.
          Reply
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            D
            Devyji808
            from Delhi, Delhi
            Jul 3, 2022
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            Address: Delhi

            I transferred rent on 30th June and today is 3rd July but rent is not credit to given Details.
            No response on given tickets
            PhonePe customer support has been notified about the posted complaint.
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              D
              Dippoman
              Jun 30, 2022
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              Money deducted, transaction processing of Rs 6900 since hours but neither refund nor credited to the other account. The transaction ID is T2206301540476002704474. I am in very much need of the money. Please help.
              PhonePe customer support has been notified about the posted complaint.
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                H
                Hari Krishna 09
                from Nellore, Andhra Pradesh
                Jun 30, 2022
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                I am decactivated my phone pe account on this number So please activate my phone pe account on this number please 🥺 [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  N
                  najamuddin379
                  from Aligarh, Uttar Pradesh
                  Jun 30, 2022
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                  I sent an amount of 11900 rupees through my UPI (UTR[protected] to another UPI [protected] on date 31/05/2022. The said transaction was successful but the amount was neither credited to beneficiary's account nor returned to my account till now. Now you are requested to resolve this problem at earliest so I can resume my routine work.
                  PhonePe customer support has been notified about the posted complaint.
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                    C
                    Chinni swathi
                    Jun 29, 2022
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                    My wallet money not credited to my account after successful closing of my wallet.
                    Please resolve my issue
                    PhonePe customer support has been notified about the posted complaint.
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                      R
                      Roshna Ingale
                      Jun 28, 2022
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                      I put ad on olx for kids shoes and the person asked for phone pe number and he asked to pay 400 400 amount and did 800 rs fraud
                      PhonePe customer support has been notified about the posted complaint.
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                      Dear OLX User,

                      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                      • AD Id on which you contacted the user
                      • Contact details of the suspicious user
                      • Proof of fraud (like payment screenshots, delivery receipt, etc.

                      Thanks,
                      Team OLX
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                        U
                        [email protected]
                        from Hasanpur, Uttar Pradesh
                        Jun 27, 2022
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                        I had deactivate my phonepe account but now I have to reactivate my phonepe account again as soon as i login my phonepe it shows me on the mobile screen whose screen shot i uploaded in the file attached is
                        PhonePe customer support has been notified about the posted complaint.
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                          W
                          Wasim Reja
                          Jun 27, 2022
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                          Amount deducted but not received at beneficiary end

                          I would like to bring to your kind notice that a sum of Rs. 17000 was initiated to Bank A/c No. [protected] against UTR no.[protected] dated 15.05.2022. PhonePe showing transaction was successful but the amount has not been credited to beneficiary account.

                          Therefore, you are requested to kindly look into the matter and credit the said amount to beneficiary account.

                          Your immediate action in the matter will be...
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                          P
                          pnairz
                          Jun 27, 2022
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                          Money debited during failed irctc login

                          I tried to book train tickets through PhonePe . At first the money got debited but irctc login failed due to incorrect password . I rest my irctc account . But couldn’t book ticket . When will I get my money refunded ?...
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                          Onkars
                          from Jaipur, Rajasthan
                          Jun 25, 2022
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                          On24th May recharged Tata sky with rs 373. Recharge was successful but till sky says they have not received money. Gateway - bill desK
                          PhonePe customer support has been notified about the posted complaint.
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                            A
                            ALPHA AND OMEGA SYSTEMS
                            Jun 24, 2022
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                            I have have complaint online on phonepe and generated the complaint ticket no.[protected] . but no resolution was given till today.
                            PhonePe customer support has been notified about the posted complaint.
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                              N
                              Nithin balaji
                              Jun 24, 2022
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                              I did a PhonePe transaction to Reliance Smart of Rs. 2, 126.74 yesterday (23/06/22). But the transaction was failed but the money was debited from my bank account. PhonePe displayed that the money will be refunded in my bank account in 3-5 days. So, I had to complete my transaction to Reliance smart by other means. Today, I received a notification from PhonePe that the refund money is credited in my bank account. But, money is actually not credited in my bank account. Kindly resolve this issue as soon as possible:)
                              Transaction details are provided in the photo attached-
                              PhonePe customer support has been notified about the posted complaint.
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                                J
                                Jigyasa Shukla
                                Jun 22, 2022
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                                T2206132049041386515471 transaction Id, kindly check for money because it hasn't received by my merchant and already deducted from my account. I have already checked my transaction details and all. Resolve it as soon as you can.
                                PhonePe customer support has been notified about the posted complaint.
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                                  R
                                  [email protected]
                                  Jun 21, 2022
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                                  Hi team,
                                  Phone pe transaction id: A2206181256043163235348 bank name IDBI Bank 6038
                                  Ticket type tatkal
                                  I purchased tatkal ticket in irctc id ritikshukla2002 through phone peaccount on 18/06/2022. My money 2126 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pecustomer care but not reachable. I need my money back please initiate the refund amount...
                                  PhonePe customer support has been notified about the posted complaint.
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                                    H
                                    Havish Sankhla
                                    Jun 21, 2022
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                                    I recently deactivated my account because my phone pe wallet was also closed... I thought deactivating the account will create a new account from my mobile number.. but now I can't create my account pls help me to create my account...
                                    PhonePe customer support has been notified about the posted complaint.
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