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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 13

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M
Madhu9959
Jun 17, 2022
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Re Activation of phonepe account

I am trying to login my phonepe account.its showing your account was deactivated.plzzz activate my phonepe account on [protected] number...
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P
P5S
Jun 17, 2022
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Account related - blocked my account

My account has been locked by phonepe due to security reasons without providing a justification and hence i am unable to use it. Have raised this issue with the company as well.

Please help resolve this at the earliest....
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A
Ashish G BPL
Jun 16, 2022
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Transaction shown failed but amount debit

Hi!

My account is debited for a failed transaction. Please find below the relevant details:

Merchant: PhonePe
Transaction Date:[protected]
UTR:[protected]
Transaction Amount: INR 26
Transaction ID: T2206161902289786286406

The above mentioned transaction was shown as failed. ( screen shot is attached)
At 07:02 pm, I received an SMS stating "INR 26/- amount...
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P
Pankajim
from Hamirpur, Himachal Pradesh
Jun 15, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Not getting money in the bank

Address:V.p.o bohni teh distt hamirpur hp

Dear sir
Myself pankaj sharma
On the June 2nd 11:47am i can do a transaction of 1004 rupees threw my phonepe wallet to my friend [protected] shubham sharma who has a phonepe buisness account
But sir he didn't get the money

In my phonepe history transaction shows successfull and money also deducted in my wallet

But he didn't get it

We both trying and call customer care...
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G
Gatti Jagga Rao
Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted during rent payment and transaction failed

Rent payment failed
Money debited from credit card but did not get refunded back...
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I
ishant12
from Faridabad, Haryana
Jun 13, 2022
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Refund my amount 2000

Address:H.94 VINAY NAGAR GALI NO. 2 ,PART -2 , FARIDABAD

I have transfer to CR MEDICAL AGENCY 2000 rupees in phonepe number [protected] wallet but he doesn't recieve a amount so I requested to you please refund my amount 2000 rupees Phone Pe wallet [protected]...
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Address:Bangalore

An amount of rs 2879 was debited from my account for recharge of airtel plan but not credited to merchant account....
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R
Raj1841
Jun 13, 2022
Jul 10, 2022
This thread was updated on Jul 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive referral cashback

I refered a friend through WhatsApp from PHONEPE REFER AND NOW. she opened app and linked bank through my referral. But i have not received my Rs.100 company help centre says technical error without resolving my issue. Please help...
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M
Mayank Shringi
Jun 13, 2022
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Recharge is not done even after payment is completed

Today i made a payment for recharge my airtel number...my money got deducted but recharge is not done yet. Transaction id was NX22061306555113134889361 and airtel prepaid reference id[protected]. Kindly consider this issue and fix it....
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S
Sunilkrdkm
from Dumka, Jharkhand
Jun 11, 2022
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Amount pending

Address:Malbhandaro bhurkunda dumka

Sir mera 2500 rappers trafer kiya tha but amount panding ho gya h 45hr...
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N
Nayan781380
Jun 11, 2022
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Payment pending issues

On 10th june i transferred amount 3100-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206101700266416980330 and T2206101026184084544249
That person is continuously asking for money which i already sent....
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D
Deep2404
from Ahmedabad, Gujarat
Jun 7, 2022
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Blocked my account

Phonepe has blocked my Account without any update even I have not violated any rule, even after blocking my account they have rechargedy phonepe wallet by RS 1000 without my permission, however I have reached Phonepe customer service they are not aware about the issue and they are saying that account is active but while login I am getting error message that tha account is blocked....
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A
Amy Brar
from Moga, Punjab
Jun 6, 2022
Jul 10, 2022
This thread was updated on Jul 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received by receiver

On 4th june i transferred amount 2500-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206042019001228249897
That person is continuously asking for money which i already sent....
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S
Siddhesh6023
from Nashik, Maharashtra
Jun 6, 2022
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Transaction through phonepe for light bill

I have scan the Qr code on light bill by Phone Pe and it showed the exact amount which was shown on light bill which was 780 rupees. So i paid it, but when i checked the status of my light bill it showed not paid and the transaction is on the name of tpslQR. Its like they are making fraud o[censored]s. After scanning also bill is not paid and getting wrong transaction its frustrating. Please help me to resolve this issue and please help me to get...
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B
from Kolkata, West Bengal
Jun 5, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Money Deducted from Bank, IRCTC Booking Transaction Failed also No refund of money

I was trying to book a ticket from IRCTC App and made the payments through PhonePe. My money has been deducted from my account and payment is showing successful at PhonePe end but IRCTC didn't receive any payment or money on settlement so they didn't booked any tickets for me. Also IRCTC is showing those as failed transactions but I did not received any refund till now. IRCTC clearly mentioned that they did not received any money in my mail...
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S
syed shabaz
Jun 5, 2022
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Account blocked for no reason

Without reason my account is blocked [protected]

i spoke to customer care but they are telling that i have done unusual payments, but they are not telling which transaction is that

as i remember i didnt done any unusual payments

plz help me to unblock my account as my transaction hostory is in it...
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Address:Andheri

Debit in my account amount 200 but receiver not credited amount 200
Transaction ID T2206041411128024028986
Utr[protected]...
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T
technical Awari
Jun 3, 2022
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My Account Blocked

Address:India

My Phone pe Number [protected], I am a regular user why you block my account, I am not done any wrong things, it was effecting my business...
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G
Gautam777
from Amritsar, Punjab
Jun 3, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
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Money not credited to my friend account

Address:House no 120 new golden avenue near jouda phatak

I credited money on 11 may rs 1000 and on 13 th may 1999 but nowadys money is not credit to my friend account I also inform your customer care but sometime he said it take time period of 3 days than i inform after 3 days they said now compalint will resolve after 5 days but now he said it take 10 days today if my problem is not solved I will lodge a fir and 420 case against your company of misguided or misusing my money I hve all reocrs of...
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A
Alok Sarangi
Jun 1, 2022
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Transaction failed but not credited to my credit card

I was paying rent from phonepe through credit card..it was failed but not credited to my credit card account...
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