Claimed

PhonePe Complaints & Reviews

1
Last updated Mar 22, 2024
Complaints 3467
Resolved
258
Unresolved
3209
Quick Links
Statistics
Share
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PhonePe
Customer Service Contacts

PhonePe Phone Numbers

Phone
+91 12 4678 9345
1973
694

PhonePe Website

PhonePe Head Office Address

A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India
110044

PhonePe reviews & complaints page 133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nagsai
from Mirialguda, Telangana
Report
Copy

money didn't get by receiver since jan 20

Address:New Delhi, Delhi, 110044

My phonepe number:[protected],
I have made a payment of 1000/- on jan 20th morning of transaction id 'p1901200946536512228428', i have money debited and shows transaction is success but receiver didnt get money and notification also.

I have asked phonepe through emails and calls they are saying please wait 24hrs it will be resolved. They are saying like this since jan 21.

They are not resolving my problem.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujandhaoya
from Kolkata, West Bengal
Report
Copy

transaction, successful but money not received to the receiver.

I had done a transection from paytm to sbi acc of 22, 100/- rupess at 9.30 p.m. 26 January 2019, then transection was pending, after 2days 29 Jan transection successful, but still not credited to my account. My name is Sujan DHAOYA, my ph pe no is [protected]. Transection UTR NO[protected]. Ph pe customer care says transection successful and contact bank and bank says there have no information about this transection. Payment customer care...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram khilari meena
from Jaipur, Rajasthan
Report
Copy

beneficiary account not credit but debited from my account

Address:342001

I transfer 5000 rs on[protected] via phonepe, debited from my account and the showed me transaction was successful but receiver till now has not received money and not refund my account, please resolve my problem
Mob no. [protected]
Utr[protected]
Transaction id:- p1901232228277709304600

Please refund my money...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy
Address:500055

Phonepe — money auto debited from the account after receiving from the receiver
Sa sai dinesh doppalapudi on jan 28, 2019
Sir/madam

I am b vinay kumar, having a phonepe account

On 23rd of this month i. E on[protected] my friend has sent me an amount of rs:5, 100 via phone pe flatform
(Transaction p1901231732400567333523)
Initially money was credited to my bank account but later...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dash Amit
from Sambalpur, Odisha
Report
Copy

money reverse from account

Address:Bargarh, Odisha, 768028

Hello sir,
I am amit kumar dash with state bank of india account number [protected] at bargarh, odisha branch.
I want to register a complaint as we did a transaction of rs. 5000/- from my friends state bank of india, khetrajpur branch account to my state bank of india account ([protected]) through phonepe on 25th january (Transaction id-p1901250931430888877613
Utr[protected].
After the transaction the money credited...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswajeet Ranajit
from Bargarh, Odisha
Report
Copy

money not return upi/rev

Address:Puri, Odisha, 752017

Hello sir,
I am Biswajeet ranajit with axis account number [protected] at jharsuguda, odisha branch.
I want to register a complaint as i did a transaction of rs. 2930/- from my asix account to my state bank of india account ([protected]) through phonepe on 30th January (Transaction ID-P1901300854054528502375.
Utr[protected].
After the transaction the money credited to my sbi account and after a few minutes that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bhavnagar, Gujarat, 364001

I am not able to withdrawal my balance from wallet as my full kyc not completed. Now i am ready to do my full kyc but u guys are not able to do full kyc due to that i am not able to withdrawal. Why should i face financial loss and problems due to your company problem of full lucky not happening now a days.. Kindly resolve the issue as soon as possible.. Or i will do some miracle to rbi for my funds.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswajeet Ranajit
from Bargarh, Odisha
Report
Copy

upi/rev but money not return

Address:Puri, Odisha, 752017

30 january mr Biswajeet ranajit, a/c no[protected] transferred rs 2930 in my account through phone pay app.mob No-[protected]. It was successful and credited to my account, then after sometimes it was debbited immediately showing upi/rev in statement and it was not credited to his account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer made and on connecting phone pay customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sky rajan
from Allahabad, Uttar Pradesh
Report
Copy

account debit but beneficiary not credit

Address:Jaunpur, Uttar Pradesh, 222001

I have done two transaction from my bandhan bank account no [protected] of 3600 each on 7 jan 2019, my bank account was debited but beneficiary account is not credited till date, i first complaint at my bank, after an enquiry they told me that the transaction was settled from threir side and the amount was paid to phonepe, but phonepe has not been credited my account till date

Kindly look into this matter on urgent basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Pattanaik
from Bhubaneshwar, Odisha
Report
Copy

phonepe successful transaction but amount not received by third party

Address:Bangalore, Karnataka, 751015

I had made payment of house rent through upi app (Phonepe). The amount is deducted from my sbi bank account and transaction successful receipt is generated, but payment not get the receiver. After that i raised complain to phonepe via. App and also by phone call. They always tell me for wait for so more time and more than 23 days lapsed but they are not resolving the problem.
The details of transaction is as below:

Date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Premjith097
from Cuddalore, Tamil Nadu
Report
Copy

transaction issue with phonepe

My friend send me 1500/- rs on 26/01/2019. Amount got deducted from her account. But it doesn't got deposited in my sbi bank account. I am receiving a notification showing that i received the money on 30/01/2019 (Two times). When i contacted phonepe customer care, automated voice said that they will call back within hours. But no calls/messages yet. When i called my bank, they are telling me that its with phonepe....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankush Bhandarkar
from Delhi, Delhi
Report
Copy

money credited then debited and then further not credited in my account

My friend send me Rs.5000 through phonepe app. Initially it was credited then debited and further not been credited to either of my friend or my account. Now PhonePe shows that Rs.5000 was credited successfully to my account having UTR:[protected]. But the amount is not credited to my account yet. It's been more that 10 hours and still no response from PhonePe team. What is the solution for this?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:444705

Hello,
I am Gaurav Awandkar, I had send Rs 5000 from my Union Bank of India account by using phone pe app to my brother having bank of Maharashtra account. Transaction I'd : P1901252020550498877195 on dated 25 January 2019 at 08:21 PM.
My brother having bank of Maharashtra account was credited with Rs 5000 but instantly debited for the same. For this transaction Rs. 5000 was debited from my account. As the transaction is still...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Awandkar
from Mumbai, Maharashtra
Report
Copy

receiver did not received money

Address:444705

I have sent Rs. 5000 on date 25 January 2018 at 8.21 PM using phone pe app from my UBI account to my brother. Rs 5000 has been debited from my bank account but Reciever did not received money. Please help!
I have contacted to Phone pe costomer care. First time they told me to wait me for 3 days. So I waited and call them again today. Now they told me to wait for 7 days again. I am suffering lot of financial problems. I need my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh Garhwali
from Gurgaon, Haryana
Report
Copy

regarding the refund of amount rs 31300/-

Myself Mukesh Kumar, SBI Account Holder, A/c No. [protected].I want to ask you a query which is mentioned below..
I had transferred amount of 31, 300/- through your app (Phonepe) in my brother's account(Canara Bank A/c Holder Name-Raj kumar, A/c No.[protected] on 20/01/2019, but transaction was failed and deducted from my account and the same, not credited in my brother's account too....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
anoop arya
from Varanasi, Uttar Pradesh
Report
Copy

upi transaction failed but money was debited from my sbi account

Address:Kanpur, Uttar Pradesh, 209205

Upi transaction failed but money of rs. 2400 was debited from my ubi account. Money yet to be returned to my account. Transaction id:p1901251930201994722751
Transaction ref. Id:[protected] dated 25 january 2019.
I request you to return money of rs. 2400 back to my sbi account immediately since the same was debited under a failure transaction through my bhim upi...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
happiiiee_soul
from Bengaluru, Karnataka
Report
Copy

successful transaction but amount not credited

Address:575004

I had sent the money from my one account to my other account on the 25th of january 2019 and the transaction was showing pending. The transaction then showed successful after 5 days of waiting that is on the 29th of january 2019 but even after the transaction is showing successful the money is not credited to the account.
Please credit the amount as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
On 21/01/2019 I've tried to sent Rs. 3000 from my account to my friends account through the PhonePe App. (My bhim upi Id is [protected]@ybl, my SBI account Number is [protected]) The amount has been deducted from my account but it is not yet received in the beneficiary account.
i have tried to give complaint in my bank and they refused to take any action because it is a UPI transaction, and from the phonepe customer care i have recieved...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Anil Relekar
from Mysore, Karnataka
Report
Copy

payment failure need refund my payment

Address:560037

To
The Manager
State bank of India
Terdal

Account number: [protected]
I have the above mentioned account with your branch. I have faced a promblem on 23 November 2018 while doing the transaction online phone pe UPI through my SBI debit card classic the amount had been deducted from my account but the reciver did not Receive the amount and caused payment failure .Till now the deducted money does...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Vidisha, Madhya Pradesh, 464228

Sir, through the phonepee app, on 8-1-2019, on December 8, 2011, Rs 6100 was sent to my friend by my State Bank of India account number [protected], whose reference number is P1901081328451207439175 and UTR number[protected]. Those funds are neither received nor received by me. I came back to the complaint whose complaint I have done by visiting the phonepe Customer Care and Bank branch but my complaint has not been resolved nor my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy