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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 134

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S
suri2380
from Gurgaon, Haryana
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fund transfer from sbi to sbi 10000 rs failed

Address:Panipat, Haryana, 132140

I have transfer 10000rs from sbi a/c-[protected] to sbi a/c-[protected] via phonepe on 26th jan 2019
But transaction failed, but amount us deduct from my a/c-[protected]
Phonepe custmer said to me 'amount is struck at sbi bank,
Sbi branch manger said ti me 'amount is kept at phonepe persons
What i will do
What is the procedure for get refund my amount
Phone pe no-[protected]...
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A
Ashutosh Baral
from Bhubaneshwar, Odisha
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I'm complaining about my refund money

Address:752027

Sir, i was booking a ticket from balugaon to secunderabad.price was 480.but the transaction has failed and money deducated from my account.but still i did nt get any refund money.when i call to the customer care at 24.1.19, they said wait for 24 minute and you will get refund, but not came.again i called to the customer care, they said wait for 3 days and on 28.1.19 you will get refund.again i did wait .but today when i again call to the...
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M
MaheshSingodia
from Mumbai, Maharashtra
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amount was debited not credited to receiver account 22-01-2019

Address:Thane, Maharashtra, 401105

Dear support team,

Without my confirmation... Why the close my complaint.
I called customer care so many times there is no response they didn't make any call back...
I am still waiting for my refund balance { 3000/[protected] }
Kindly take the action... As soon as possible

Transaction id :- p1901221005239598734531
Amount:- 3000/-
Time:- 10:05 am
E-mail:- [protected]@gmail.combr...
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S
Sai Dinesh Doppalapudi
from Teni, Tamil Nadu
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money auto debited from the account after receiving from the receiver

Sir/madam

I am doppalapudi sai dinesh, having a phonepe account

On 23rd of this month i. E on[protected] my friend has sent me an amount of rs:10, 000 via phone pe flatform
(Transaction p1901232214179827955026)
Initially money was credited to my bank account but later the same amount was debited from my account
And in the bank statement it was printed as (To transfer-upi/rev/[protected]br...
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I
INDU PALEGARU
from Hyderabad, Telangana
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money not credited

Money not credit in the account...in history it shows money credited but whenever transfer it shows zero bal.. I tried to check balnce it showes zero money not refunded it's the second time i already lost the 1st time creating the phonepe account. Transaction details :p1901271628127688987671 amount 20/-ticket id "#39136729 and another transaction id p1901271639163489882961 amount 50/-ticket id #39136283..
Client number [protected]br...
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A
akp16p
from North Barrackpur, West Bengal
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please enable full kyc for withdrawal

Hello, i am trying to transfer money or withdraw money but it needs full kyc which is not present in your phonepe app please tell me how to do my full kyc on phonepe it's urgent now and how i can transfer or withdraw money is there any other options... And also notify me when you enable your service but please do it... I want this to transfer my money as well as can you please enable your full kyc mode like mobiwik where they can use to download...
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D
Dheeraj Ravipati
from Mumbai, Maharashtra
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money debited but transaction not displaying

I have sent money to one of my contacts. The money got debited from the bank account but the transaction is not being displayed in the recent transactions tab. Due to this i don't even have an option to contact customer care regarding the transaction. Even the request raised by my contact is still showing to pay him even after the money got deducted. Please help me with this asap...
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V
Venkat1997
from Manuguru, Telangana
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amount was debited not credited to receiver

Hi sir
Amount my debit from my account rs8000 but not credited to receiver (Sate bank of india) on 22nd january 2019 i made an transaction. I called customer care so many times there is no response they didn't make any call back. Transaction no. P1901221151105669943033
I asked the bank employ they said outer matters are helpless. Please slove my problem...
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T
Tausif mahammad shafi SHAIKH
from Ahmedabad, Gujarat
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balance debit but not credit balance another account

Address:387620

Mene sbi accounts se 2540 rs ka balance transfer kiya dusre account me.. Transaction fail hua lekin account mese balance debit ho gya.. Mene phonpay customer care me contact kiya abhi koi solution nhi aya.. Sbi bank adhikari bolte he aap phonpay se kiya he to phonpay me bat kro.. Phonpay customer care adhikari bolte he sbi bank ne chack kro... Matalab do no mese koi bhi responsibilities le ne taiyar nhi.. Please solution my complain.. Thankyou...
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D
dilipkumar merugu
from Kakinada, Andhra Pradesh
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lost the amount

Address:Visakhapatnam, Andhra Pradesh, 53007
Website:[email protected]

Dear Phone Pe Team,

This is S.Srinu, From Visakhapatnam Phone pe No: [protected], I called a Phone pe customer care number([protected]) on 24-01-19 at 8.40 pm regarding a complaint about money deduction.then one person given an instruction that how to get refund amount in my account, i have given my bank & ATM card details as he instructed and told me that he will send a link and if i click so, i will get my money back.but...
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J
Jagan Jagadeesh
from Tellicherry, Kerala
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money debited in my account amount will be not credited

Address:Kurnool, Andhra Pradesh, 518599

Sir my name is jagadeesh
In my sbi account no : [protected]
In that account yesterday date 23/01/2019 time 08:30 pm i will pay 10000 rupees via phone pay app amount will be debited in my account but receiver's account will not credited money in transactions utr no :[protected]
My phonepe registered num is [protected]
And the phonepe support team is useful worst...
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A
anil mogra
from Bengaluru, Karnataka
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debited after few second from receiver bank and did not get back

Dear Sir/Madam,

I have transferred an amount of 50000/- by using PHONE PAY app through ac no [protected] ( SBI, Andheri Deori ) to beneficiary account no [protected] ( SBI Udaipur) on 01/01/2019 . And the amount is credited into beneficiary account and same is immediately auto debited from the same account -[protected], As per attached statement but still not reversed in My account- [protected]. SO please check the whole payment...
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G
Grewal Kamalpreet
from Narayangarh, Haryana
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amount debited from my account but not credited to beneficiary

Address:Yamuna Nagar, Haryana, 1352001

I had done transaction using phonepe app but seems to very annoying. As amount debited from my account and it shows that transaction is successful. But the problem is that this amount is notcredited to beneficiary' s account. So kindly suggest me that where to get my lost money back. I will be thankful to your team of phone pe app. Please reply with suitable solution...
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Address:560068

Yesterday i made a payment to one shopkeeper and i used phonepe app to do that, i sent 2500 rupee to that guys and he received a message saying 2500 amount got credited but after few second backs the same amount got debited from his account and still the amount is in air, neither it has back credited to my account or nor to his account.
I got transaction history from him there was one transaction with upi/rev/{protectednumber}.. Updates,...
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S
SHEKHAWATI COACHING CLASSES NEEM KA THANA
from Bawal, Haryana
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refund failed payment

Address:332705

Sir,
Sir mne 22 january ko 5000 rupees ki ek transaction ki thi par payment account se debit ho gya par transfer nhi hua. Mne apke custmer care me bhi contact kiya tha par kuch solution nhi hua.
My account detail. Is
Account no. - [protected]
Mobial no.[protected]
Payment id - p190221658161263331712
Time 4.58 pm
Payment - 5000
Plz sir help me....
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C
Chaluvaraj I
from Jolarpet, Tamil Nadu
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amount deducted but not credited to account

Address:Mandya, Karnataka, 571424
Website:Phone pe

Hello sir,
I am chaluvaraj out with bank of state bank of indian
I want to register a complaint as i did a transaction of rs. 10000/- from my bank of state bank of india to my brother acoount state bank of india account ([protected]) through phonepe on 23rd january debited and my brother state bank of india not received amount and from my account with showing a description
"to transfer upi/rev/[protected]"
But...
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P
Parveen kumar83
from Delhi, Delhi
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transaction failed / refund not received

Address:New Delhi, Delhi

I've done payment in phone pe for a mobile no-[protected] recharge Rs.399, Rs 6 phone pe bal and through net banking of rs. 393.00. Now it is showing that the transaction has failed but the money is already deducted from my bank account.
Ref. No. For transaction is (OTHPG 147929 dated 18Jan 2019) No any refund received till date
Please kindly resolve this kind of......
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Address:Mahbubnagar, Andhra Pradesh, 509131
Website:Phone pe App

Sir, i was transaction through phone pe app on[protected] amount deducted rs.9800 two times transaction id: p1901071346212357168189 and p1901071347063128707776 but not credited to third party. Regarding this i was complained to phone pe customer care to refund this amount. Query number 37518699 is also given but not solved the problem. Customer care is instructed me to consult bank but bank does not accept to lodge a complaint of refund. Bank...
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G
G. DILEEP KUMAR
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

where is the dispute don't tell me

Address:Hyderabad, Telangana, 500054

Till my money is not updated in my friend SBI account... banker telling that not received the money with this UTR Number and Transcation ID
Please Confirm the that any error occurred in the transaction..
please let me know
Transaction ID: P1901102154493524210917
UTR No:[protected]
Please Give proofs of confirmation of SBI Reciver from Phone pay app, you are telling that receiver Bank has confirmed that...
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J
Jitendraaa
from Patna, Bihar
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money credited and auto debited and then not credited again

Hello sir
I am Jitendra Kumar with state Bank of India account number (protected) at nirsa branch in jharkhand.
I want to register a complaint as I did a transaction of rs 100000 /- from my state bank of india to state bank of India account number (protected) through phonepe on 26th november 2018
( Transaction id
- P1811261536589414146427 )
utr (protected) .
After the transaction the money credited...
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