PhonePe Complaints & Reviews

My phonepe number:[protected],
I have made a payment of 1000/- on jan 20th morning of transaction id 'p1901200946536512228428', i have money debited and shows transaction is success but receiver didnt get money and notification also.

I have asked phonepe through emails and calls they are saying please wait 24hrs it will be resolved. They are saying like this since jan 21.

They are not resolving my problem.
Please solve my problem fastly,
Either transfer money to receiver or refund to me, do any of one fastly.

I had done a transection from paytm to sbi acc of 22, 100/- rupess at 9.30 p.m. 26 January 2019, then transection was pending, after 2days 29 Jan transection successful, but still not credited to my account. My name is Sujan DHAOYA, my ph pe no is [protected]. Transection UTR NO[protected]. Ph pe customer care says transection successful and contact bank and bank says there have no information about this transection. Payment customer care says money is deducted from my paytm account. Please solve my problem.

I transfer 5000 rs on[protected] via phonepe, debited from my account and the showed me transaction was successful but receiver till now has not received money and not refund my account, please resolve my problem
Mob no. [protected]
Utr[protected]
Transaction id:- p1901232228277709304600

Please refund my money

Phonepe — money auto debited from the account after receiving from the receiver
Sa sai dinesh doppalapudi on jan 28, 2019
Sir/madam

I am b vinay kumar, having a phonepe account

On 23rd of this month i. E on[protected] my friend has sent me an amount of rs:5, 100 via phone pe flatform
(Transaction p1901231732400567333523)
Initially money was credited to my bank account but later the same amount was debited from his account, and not added to my account
And in the bank statement it was printed as (To transfer-upi/rev/[protected]

I was worried about the missing money, so please fix the issue at the earliest...

Hello sir,
I am amit kumar dash with state bank of india account number [protected] at bargarh, odisha branch.
I want to register a complaint as we did a transaction of rs. 5000/- from my friends state bank of india, khetrajpur branch account to my state bank of india account ([protected]) through phonepe on 25th january (Transaction id-p1901250931430888877613
Utr[protected].
After the transaction the money credited to my sbi account and after a few minutes that rs. 5000/- auto debited from my account with showing a description
"to transfer upi/rev/[protected]"
But that money neither credited to my friends state bank of india account nor to the state bank of india account.

I have already register a complaint at phonepe team with ticket number 39399808. But they can't solve the matter and the matter is as it was before.

Kindly help me to get my money back.

Hello sir,
I am Biswajeet ranajit with axis account number [protected] at jharsuguda, odisha branch.
I want to register a complaint as i did a transaction of rs. 2930/- from my asix account to my state bank of india account ([protected]) through phonepe on 30th January (Transaction ID-P1901300854054528502375.
Utr[protected].
After the transaction the money credited to my sbi account and after a few minutes that rs. 2930/- auto debited from my account with showing a description
"to transfer upi/rev/[protected]"
But that money neither credited to my asix account nor to the state bank of india account.

I have already register a complaint at phonepe team. But they can't solve the matter and the matter is as it was before.

Kindly help me to get my money back

I am not able to withdrawal my balance from wallet as my full kyc not completed. Now i am ready to do my full kyc but u guys are not able to do full kyc due to that i am not able to withdrawal. Why should i face financial loss and problems due to your company problem of full lucky not happening now a days.. Kindly resolve the issue as soon as possible.. Or i will do some miracle to rbi for my funds..

30 january mr Biswajeet ranajit, a/c no[protected] transferred rs 2930 in my account through phone pay app.mob No-[protected]. It was successful and credited to my account, then after sometimes it was debbited immediately showing upi/rev in statement and it was not credited to his account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer made and on connecting phone pay customer...

I have done two transaction from my bandhan bank account no [protected] of 3600 each on 7 jan 2019, my bank account was debited but beneficiary account is not credited till date, i first complaint at my bank, after an enquiry they told me that the transaction was settled from threir side and the amount was paid to phonepe, but phonepe has not been credited my account till date

Kindly look into this matter on urgent basis

I had made payment of house rent through upi app (Phonepe). The amount is deducted from my sbi bank account and transaction successful receipt is generated, but payment not get the receiver. After that i raised complain to phonepe via. App and also by phone call. They always tell me for wait for so more time and more than 23 days lapsed but they are not resolving the problem.
The details of transaction is as below:

Date & time of transaction: 07th january 2019 (01:48 pm)
Bank account: sbi saving account
Utr no:[protected]
Txn. Id: p[protected]

My friend send me 1500/- rs on 26/01/2019. Amount got deducted from her account. But it doesn't got deposited in my sbi bank account. I am receiving a notification showing that i received the money on 30/01/2019 (Two times). When i contacted phonepe customer care, automated voice said that they will call back within hours. But no calls/messages yet. When i called my bank, they are telling me that its with phonepe.

My friend send me Rs.5000 through phonepe app. Initially it was credited then debited and further not been credited to either of my friend or my account. Now PhonePe shows that Rs.5000 was credited successfully to my account having UTR:[protected]. But the amount is not credited to my account yet. It's been more that 10 hours and still no response from PhonePe team. What is the solution for this?

Hello,
I am Gaurav Awandkar, I had send Rs 5000 from my Union Bank of India account by using phone pe app to my brother having bank of Maharashtra account. Transaction I'd : P1901252020550498877195 on dated 25 January 2019 at 08:21 PM.
My brother having bank of Maharashtra account was credited with Rs 5000 but instantly debited for the same. For this transaction Rs. 5000 was debited from my account. As the transaction is still pending and my brother account is dabited for the same the amount Rs 5000 not credited back to my account.
I have contacted to Phone pe customer care with Ticket Id: #38915706 but they said bank take 3 days to confirm transaction. It's now more than 3 days but they could not resolve my issue.
As now we are facing serious financial issues my brother needs money very very urgently. I am helpless please help me to resolve this problem urgently.

I have sent Rs. 5000 on date 25 January 2018 at 8.21 PM using phone pe app from my UBI account to my brother. Rs 5000 has been debited from my bank account but Reciever did not received money. Please help!
I have contacted to Phone pe costomer care. First time they told me to wait me for 3 days. So I waited and call them again today. Now they told me to wait for 7 days again. I am suffering lot of financial problems. I need my money instantly.

Myself Mukesh Kumar, SBI Account Holder, A/c No. [protected].I want to ask you a query which is mentioned below..
I had transferred amount of 31, 300/- through your app (Phonepe) in my brother's account(Canara Bank A/c Holder Name-Raj kumar, A/c No.[protected] on 20/01/2019, but transaction was failed and deducted from my account and the same, not credited in my brother's account too.

Upi transaction failed but money of rs. 2400 was debited from my ubi account. Money yet to be returned to my account. Transaction id:p1901251930201994722751
Transaction ref. Id:[protected] dated 25 january 2019.
I request you to return money of rs. 2400 back to my sbi account immediately since the same was debited under a failure transaction through my bhim upi

I had sent the money from my one account to my other account on the 25th of january 2019 and the transaction was showing pending. The transaction then showed successful after 5 days of waiting that is on the 29th of january 2019 but even after the transaction is showing successful the money is not credited to the account.
Please credit the amount as soon as possible.

On 21/01/2019 I've tried to sent Rs. 3000 from my account to my friends account through the PhonePe App. (My bhim upi Id is [protected]@ybl, my SBI account Number is [protected]) The amount has been deducted from my account but it is not yet received in the beneficiary account.
i have tried to give complaint in my bank and they refused to take any action because it is a UPI transaction, and from the phonepe customer care i have recieved a message mentioning that they have recieved a conformation from my bank that no money has been debited from my account. please take immediate action

To
The Manager
State bank of India
Terdal

Account number: [protected]
I have the above mentioned account with your branch. I have faced a promblem on 23 November 2018 while doing the transaction online phone pe UPI through my SBI debit card classic the amount had been deducted from my account but the reciver did not Receive the amount and caused payment failure .Till now the deducted money does not refund to my account . So I kindly request to you please take a look at this issue and slove my problem as soon as possible . All supporting document have been attached along with application.

Transaction UTR number :[protected]
Transaction id :P1811231647193169292911
Mobile number : [protected]
Thanks
Your sincere
Anil Relekar
A/c name: Anil Relekar

Thank you
Anil

Sir, through the phonepee app, on 8-1-2019, on December 8, 2011, Rs 6100 was sent to my friend by my State Bank of India account number [protected], whose reference number is P1901081328451207439175 and UTR number[protected]. Those funds are neither received nor received by me. I came back to the complaint whose complaint I have done by visiting the phonepe Customer Care and Bank branch but my complaint has not been resolved nor my money has returned. Any help from Phoenipay Please do not help me. Please help me and get the money back. Please grace me. I have put a screenshot of the transaction in the mail. Even after you have mailed it 5 times the same answer is being given that money has come into account There is no money in my account yet. There is no help after talking about the branch of State Bank of India and customer care. You are saying that you can go to the bank and fill the chargeback sheet. When the officer saying here is that no sheet. My money has been stuck for 20 days. If it continues, I am compelled to take legal action against Phonepe.
Your Faithfully
Neeraj Soni