PhonePe Complaints & Reviews

Order id: od[protected]
Phonepe id : shilpidhawan [protected]

I placed order od[protected] on 11th august for various items.

I made payment for these products via phonepe for rs 4, 356. Phone pe deducted rs 4, 232 from my wife's sbi account.

From order od[protected], 4 items were either cancelled or returned.
1. Skoll bellies for women (Black) - cancelled on 11 august
2. S&v copper bottle 1000 ml bottle (Pack of 1, brown) - returned on 17th august
3. Women marks women evening/party, casual, formal, sports beige pu sling bag - cancelled on 12 august
4. Lakme blush and glow peach extracts gel face wash (50 g) - cancelled on 12 august.

For all these 4 items, refund was approved by seller but not refund reflects on phonepe till date

I repeatedly made complaints to flipkart for all 4 products refund missing, but no resolution till date. The only aim that flipkart is to keep down the phone.

Atleast 20 hours wasted on phone but these guys have no aim to help. One thing is for sure that i will never buy again from flipkart.

On august 19 at about 10 pm i paid rs 1710 for 2 rail tickets and amount immediately debited to my account. But no tickets issued by irctc, even till the morning of august 20. The transaction id of august 19 is as below

C1808192201543820507744
Limited seats available with irctc. Phone pe does not understand. They want me to wait till august 25. I will not get seats if i wait. They are not able to refund money for me to book again. Incidently, irctc has given me confirmation that money not received by them i am stuck. If second time tickets booked, there will be heavy cancellation charges. Phone pe does not understand. Even their ceo does not reply to my email so sad that no one is listening to my complaint

सेवा में माननीय निवेदन यह है कि मैने sbibank Chirawa से icicibank Singhana मैं औनलाईन पैसा भेजा है जो गलती से ईस खाता नंबर[protected]मै पैसा चला गया है मैने icicibank बैक मनेजर जी से बात की बैक महोदय जी निवेदन यह है कि आप अपनी शाखा में जाकर मिले और sbibank Chirawa महोदय जी से कहो की मैरा पैसा गलती से ईस खाता नंबर[protected]मै पैसा चला गया है मेरी मदद करें

Worst app it couldn't even helped me for online electricity bill transaction. It deducted 2357 rs. From my account and is now showing transaction failed i want my money to be refunded as soon as possible my transaction id is : n[protected]. It is showing a message : "payment of rs.2357 for jaipur vidyut vitaran nigam ltd. Electricity bill[protected] via phonepe (Transaction id: n[protected]) has failed. If rs.2357 is deducted, it will be refunded within 7 - 9 working days." what if 2357 rs. Are deducted then only will be refunded. Totally disappointed with this. I want a quick solution for this. I have all proofs, etc.

30 th july ko phonepe par bank of baroda ke debit card se phonepe ke wallate per le rhe the but tranjection faild ho gya but bank se money withdrawl ho gya jiska hm cpmplain hm phonepe par kiye to reply aaya ki 6 aug 2018 to 08 aug 2018 ke bich me paisa refund ho jayega but aaya nhi to hm coustomer care se bat kiye to bola ki aapka paisa phonepe me aaya hi nhi aap bank se contact kre 17/08/2018 tak refund nhi hua he please support me

Dear team
I was transaction with phonepe pvt ltd.
My transaction i'd is. P1808071338265985125251.
Transaction date is. 07/08/2018
But this transaction is pending for following issue..

Bank of baroda was unable to transfer the amount to phonepe, due to a temporary technical issue at the bank. Hence, we could not process your payment request.

My money is deducted and no refund for for promise date.

I was expected to receive 289 ₹ refund from phonepe app by 16th august as refund was initiated by ebs pvt ltd on 7th august. Till now i haven't received any refund in bank.

I've tried to contact phonepe team via email. All they responded was same repetitive answer.. Also they told me that raise a charge back with your bank.

Regarding this, i've tried 2 times with bank customer care, they informed me that we...

This is to inform you that a day ago i had recharged my mobile via phonepe. Due to some network problem and problem in otp generation i didnot got my mobile recharged than also money has been deducted from my account and yet not refunded.
So, it is humble request from me refund my money as soon as possible.

Money deducted was 149/- only

Contact [protected]

Dear sir /mam
I transfer money to mr. Abishek yadav but money is not transfer yet but amount it deducted from my acccount. Account detail are as follow:
Account no:[protected]
Account holder:ruchika patel
Transaction timing:17 july 12:16 pm
Transaction amount :1000
Ticket number:19742321
From bank of baroda to punjab national bank
Please take action asap

Thanks & regards
Ruchika patel

Dear sir or madam,
I am riju dey i pay credit card bill amount of 1978 rupees from my bank account through my phone pay account but bill amount debited of by bank account i contacted phone pe customer service but they not help for me pls refund my money phone pe and further i am not joking of this subject my money refunded of my bank account working 2 days

The money has been deducted though the transaction was showing failed. And suddenly after two days they r showing that the transaction was successful and they are not ready to refund the money. I need the refund as i have already purchased through another payment method. Now i am facing double loss.
Worst app phone pe or any other upi app. Never use upi apps.

Hello,

I had done 3 times 9000 transactions on the[protected] by phonepe. The amount is debited from my account and phonepe says your transition is where stop we don't know, ald send the mail you issues has resolved. I called a lot to phonepe, but the said " go to the bank, we can't help anymore. I really disappointed from phonepe service.

And i need that money urgently as its very important to me. I cant afford long time without this money.

Here is all reference number that need for proof and response from their team.
Ticket# : 20047126
Ticket# : 20047264
Please help me as soon as possible...

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Phonepe customer care
Phonepe
Customer satisfaction rating:...

My bank account is already linked but again it is showing that u have not linked your bank account to phonepe please please please please my bank account is already linked but again it is showing that u have not linked your bank account to phonepe please

My phone pe registered no is [protected]
I am send 1000 rupees to canara bank
Account no[protected]
Transaction successful but money is not received

Soo kindly check this complaint immediately...

This phone pe customer name is upendra tyagi registered no [protected]... His distt is gaziabad
He send me 1000 rupees in my canara bank account location distt sambhal 244302..
He told me to successful transaction
But i have no money received in my account

Ticket Id: #19782199
Issue with Bill Payment of Rs.510.0
Status = Failed
Payment Date = 28/Jul/2018 19:42:23
My name is Nishant Sorathiya
Mo.no:[protected]
Transaction Id:N[protected]
Electric bill no.:[protected]
Payment: debit card
It's too late
Already finished day..7 -9 day
I had paid at 28th july
Now 9th August
Bill Payment of Rs.510.0 has failed because the service provider was unable to process the request due to some temporary technical issues at their side.
When will PhonePe refund the amount?

On 13th july i made a payment to reliance jio for my phone no [protected] for an amount of rs.399 under transaction i d no n[protected]. The transction failed and the telecom operator i. E jio reverted back the failed amount.
The phonepe acknowledged the receipt of money back from the jio.
Since then i am requesting the phone pe to refund the amount to my bank account. I have sent un counted mails to [protected]@phonepe.com made at least 100 calls but they turned deafear to my request. It is perhaps that either they have hacked the money and recharhed their own phone.
Since there is no trace of refund so i decided to lodge a complaint with the central cyber cirme z d the crime branch registered my complaint and alloted me complaint no #4762
Now i am lodging one more complaint through your channel to enable the concerned wing to try out of court solution
May god prevails good sence to the management

I booked my train ticket (Cbe-ten 22668) via phonepe on 1st august (Order id [protected]). After completing the transaction the cash was debited but when i returned to the irctc app, the ticket was not booked. Rs300 was charged for the ticket (Transaction id c1808011727049322265498). It's been 6 days now and i haven't received any refund. Consider asap

I have referred this phone pe app to some of my frnds. When they installed and done the first transaction i got cashback (For some friends for installing) and for 3 among them i didn't get cashback and those 3 frnds got the cashback. I waited till 24 hrs after completion of transaction though i didn't. Now, how will i get those cashback. Please help me out through this

Hello,

I had done 25, 000 transaction on phonepe. the amount is debited from my account and Phonepe says your transition is where stop we don't know,
Phonepe need 1 week to resolve this issue, and I need those money urgently as Its very important to me. I cant afford 1 week without this money.

Here is all reference number that need for proof and response from their team.
Ticket# : 19521589
Please help me as soon as possible.