PhonePe Complaints & Reviews

Hi

I booked an irctc ticket on 1st sept 2018 via phonepe. Ticket costs325 debited from my account. But there is no confirmed ticket in my booking status. Its showing pending from phonepe.
Please dont cheat people like this. The ticket is for 30th dec 2018.
Please do the needful. Atleast refund my money. That is also fine.

Thanks ®ards
Athira
Phonepe id [protected]@ybl

I tried to pay a phone bill through Phonepe app which got denied due to some unknown reason and the money got deducted from my bank account. I instantly got a message stating that the money will be refunded back to the bank account. and i haven't got the refund yet..!! and somewhere it shows it takes upto 7-9 days
the problem is why does it takes so long to initiate the refund, what was the problem on my end. i could have done it from any other way if i knew this was going to happen, and why does phonepe deducts the amount if bill did not go through and why does it have to take this long
there are many other problems a common man face because of funds, and why do we have to wait for 7-9 days for the refund..??
this is so ridiculous

Though, I have did my KYC on the app, but still not recieving any cashbacks as it says KYC not done.
Contacted Phonepe customer service but they have a wrong number as customere care number..raised tickets but nothing happend..everytime i click on complete kyc link it opens the Phonepe app page in playstore..
Phine lootimg the customers..
And not providing any assistance is the biggest fraud happening..

I have done recharge on my jio number ([protected] )for 149 rs, amount has been deducted from my bank account but plan is not applied, this is second time phone pe cheated me, two times same issue done by phone pe .Today I did recharge, i didn't got recharge successful message from jio customer service.
Transactionn Id: N[protected])
My phone pe account number :[protected]

I have 02 mobile no. I. E. Jio network & bsnl network
I have registered both of the no. On phonepe
My mobile no. Registered with bank & phonepe is bsnl and was verified with my pan card on phonepe
My jio no. Registered with phonepe was verified with aadhar no.
I recharged the phonepe wallet and tried to return the amount to the registered bank but failed
The message flashes; e-kyc verification is required.
I am trying to register my bsnl with aadhar for kyc verification but an error is reflecting

I was referred within a referral periods in which i will get an additional cashback of 375 rupees which is not initiated in my account.
I was complaint many time to there customer service but they didn't respond.
Finally i will take some action regarding this in consumer court i think.
I was wasting my time to promote phonepe to other and he will cheated with me.

I cancel my ticket ..1 day before but they are cheating me and not refund my money ...do something.bus policy and bus operator policy says 1 day before cancellation you will get 50 percent amount but they take all my money ...when ask they says can't refund our policy is different ...how they can deduct my money still 1 more day to go ..plsss take my complaints

I am a merchant.. On 16th august customer had scanned amount of rs.6, 600 through phone pe.. But till date i have not yet received any mail, nor message of amount in my bank but customers account has been deducted with the amount and has got a message also.. Speaking to the phone pe executive i was told that the transaction has been taken place but due to some technical issue it has not been forwarded.. I am calling them and sending mail regularly from past five days but the response im getting is that the technical team will contact you.. How many days due you need to respond.. Is this a fraud firm

I recharged vodafone no [protected] of rs.39 by phone pe app (Transaction id n[protected]). They show me rs.39 is a rate cutter of local [protected]@30p/min, validity 28 day. When recharge has done i received benifit of bangladesh [protected]@rs.1.99/ min. Which was wrong benifit. I complaint to phone pe but didn't refund my money or actual benifit. Please take necessary legal action against phone pe.

Order id: od[protected]
Phonepe id : shilpidhawan [protected]

I placed order od[protected] on 11th august for various items.

I made payment for these products via phonepe for rs 4, 356. Phone pe deducted rs 4, 232 from my wife's sbi account.

From order od[protected], 4 items were either cancelled or returned.
1. Skoll bellies for women (Black) - cancelled on 11 august
2. S&v copper bottle 1000 ml bottle (Pack of 1, brown) - returned on 17th august
3. Women marks women evening/party, casual, formal, sports beige pu sling bag - cancelled on 12 august
4. Lakme blush and glow peach extracts gel face wash (50 g) - cancelled on 12 august.

For all these 4 items, refund was approved by seller but not refund reflects on phonepe till date

I repeatedly made complaints to flipkart for all 4 products refund missing, but no resolution till date. The only aim that flipkart is to keep down the phone.

Atleast 20 hours wasted on phone but these guys have no aim to help. One thing is for sure that i will never buy again from flipkart.

On august 19 at about 10 pm i paid rs 1710 for 2 rail tickets and amount immediately debited to my account. But no tickets issued by irctc, even till the morning of august 20. The transaction id of august 19 is as below

C1808192201543820507744
Limited seats available with irctc. Phone pe does not understand. They want me to wait till august 25. I will not get seats if i wait. They are not able to refund money for me to book again. Incidently, irctc has given me confirmation that money not received by them i am stuck. If second time tickets booked, there will be heavy cancellation charges. Phone pe does not understand. Even their ceo does not reply to my email so sad that no one is listening to my complaint

सेवा में माननीय निवेदन यह है कि मैने sbibank Chirawa से icicibank Singhana मैं औनलाईन पैसा भेजा है जो गलती से ईस खाता नंबर[protected]मै पैसा चला गया है मैने icicibank बैक मनेजर जी से बात की बैक महोदय जी निवेदन यह है कि आप अपनी शाखा में जाकर मिले और sbibank Chirawa महोदय जी से कहो की मैरा पैसा गलती से ईस खाता नंबर[protected]मै पैसा चला गया है मेरी मदद करें

Worst app it couldn't even helped me for online electricity bill transaction. It deducted 2357 rs. From my account and is now showing transaction failed i want my money to be refunded as soon as possible my transaction id is : n[protected]. It is showing a message : "payment of rs.2357 for jaipur vidyut vitaran nigam ltd. Electricity bill[protected] via phonepe (Transaction id: n[protected]) has failed. If rs.2357 is deducted, it will be refunded within 7 - 9 working days." what if 2357 rs. Are deducted then only will be refunded. Totally disappointed with this. I want a quick solution for this. I have all proofs, etc.

30 th july ko phonepe par bank of baroda ke debit card se phonepe ke wallate per le rhe the but tranjection faild ho gya but bank se money withdrawl ho gya jiska hm cpmplain hm phonepe par kiye to reply aaya ki 6 aug 2018 to 08 aug 2018 ke bich me paisa refund ho jayega but aaya nhi to hm coustomer care se bat kiye to bola ki aapka paisa phonepe me aaya hi nhi aap bank se contact kre 17/08/2018 tak refund nhi hua he please support me

Dear team
I was transaction with phonepe pvt ltd.
My transaction i'd is. P1808071338265985125251.
Transaction date is. 07/08/2018
But this transaction is pending for following issue..

Bank of baroda was unable to transfer the amount to phonepe, due to a temporary technical issue at the bank. Hence, we could not process your payment request.

My money is deducted and no refund for for promise date.

I was expected to receive 289 ₹ refund from phonepe app by 16th august as refund was initiated by ebs pvt ltd on 7th august. Till now i haven't received any refund in bank.

I've tried to contact phonepe team via email. All they responded was same repetitive answer.. Also they told me that raise a charge back with your bank.

Regarding this, i've tried 2 times with bank customer care, they informed me that we don't have any authority to check utr also not helpful in raising charge back. All they said contact phonepe for your refund.

And same phonepe does.

So who is misleading me in this case?

So what should i really do?

Phonepe no. [protected]

They have provided me arn
74332748222822102290027

Amounting 195.65 ₹

Kindly help me in this regard, neither they are not refunding my money nor they are responding well..

Regards,
Deepak

This is to inform you that a day ago i had recharged my mobile via phonepe. Due to some network problem and problem in otp generation i didnot got my mobile recharged than also money has been deducted from my account and yet not refunded.
So, it is humble request from me refund my money as soon as possible.

Money deducted was 149/- only

Contact [protected]

Dear sir /mam
I transfer money to mr. Abishek yadav but money is not transfer yet but amount it deducted from my acccount. Account detail are as follow:
Account no:[protected]
Account holder:ruchika patel
Transaction timing:17 july 12:16 pm
Transaction amount :1000
Ticket number:19742321
From bank of baroda to punjab national bank
Please take action asap

Thanks & regards
Ruchika patel

Dear sir or madam,
I am riju dey i pay credit card bill amount of 1978 rupees from my bank account through my phone pay account but bill amount debited of by bank account i contacted phone pe customer service but they not help for me pls refund my money phone pe and further i am not joking of this subject my money refunded of my bank account working 2 days

The money has been deducted though the transaction was showing failed. And suddenly after two days they r showing that the transaction was successful and they are not ready to refund the money. I need the refund as i have already purchased through another payment method. Now i am facing double loss.
Worst app phone pe or any other upi app. Never use upi apps.