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PhonePe Complaints & Reviews

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Last updated May 8, 2024
Complaints 3469
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PhonePe reviews & complaints page 158

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A
Abhay0581
from Etawah, Uttar Pradesh
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withdrawal transaction pending

Address:Bareilly, Uttar Pradesh

I have send 4000 in my bank A/c.. Transaction showing pending.. I should refund... Showing pending, even after 2 days of transaction... The money has been reduce from the Phonepay wallet .. But they did not receive the money in my bank account... If i do not get the money, then i will complaint further... So think about my complaint early...
Please help me....
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M
Maharasi Ragupathy
from Chennai, Tamil Nadu
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wrong recharge

Address:627604

My mobile no is: [protected]. 23 march 2018 i have recharge to my number for phonepe app. But network operator selection in wrongly mentioned to airtel. Because debit the amount rs.429/- for my bank and not credited to my recharge plan
Transaction id: nx[protected]
Mobile no: [protected]
Network: bsnl
Please check it any refund to my payment
Bsnl provider ask to recharge is not successful....
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B
Bhanu Partap Bali
from Jammu, Jammu and Kashmir
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payment debited from account and transaction was unsuccessful

I made a payment of rs 16, 999 on flipkart using phone pe on 28th of march and my amount got deducted and where as no order id was generated and then i called phonepe they are saying that transaction is successful you should contact flipkart, when i contacted flipkart everytime they are saying it has been forwarded to higher team more than a week has gone but no action is taken aganist this....
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S
Sonal Birari
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transaction pending

Address:Nashik, Maharashtra

My account has lost more than 12, 000.. Transaction showing pending.. I should refund... Showing pending, even after 4 days of transaction... The money has been reduce from the bank account.. But they did not receive the money in my friend bank account... If i do not get the money, then i will complaint further... So think about my complaint early...
Please help me....
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V
vicky5797
from Kalavai, Tamil Nadu
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add some new features

Address:Vellore, Tamil Nadu, 632002

Please try to add train booking option to book the train, because this app will help the user to make the payment very easily and this will provide cash back also. So please kindly add the irctc train booking and flight booking options. This is the bug i found in the app. And i have cash back problem, now only i reached the mobile using a wallet but till now i didn't receive my cash back. So try to solve my problem as soon as possible br...
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E
ebhasku
from Kolkata, West Bengal
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fraud - phone pe

This is bhaskar kundu - husband of rupali kundu. I would like to inform you that there has been fraud transaction happened my wife debit card and money got deducted from saving account. Please find below details :

Debit card no[protected]
Pos - [protected]@tps phonepe private
Transaction no - 783393
Amount - 19, 999 /-
Mobile - [protected]
Date - 4th march 2018...
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Website:[email protected]

Please Refer my complaint dated 21/23.03.2018 As I have already told you that cheater stole my data and transaction of Rs.9999/- was done. Location was showing by his phone no.[protected], at ATM MARCHOD BANK, West Bengal. Pls.refund my Rs.9999/- as cheater was dong purchase from Phonepe Pvt. Ltd. Cheater stole my Adhaar ZNo., Debi Card No. and he asked me to tell OTP. He was saying that he is speaking from Bank. His name is Rahul Sharma....
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A
Anaveer Souju
from Mysore, Karnataka
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loss of money

Respected sir/madam,
I anaveerappa s/o veeranna, bsc agriculture student. My friend mr. Vinayak patil ([protected]) send an amount of 2300 rupees to my phone number [protected] through phonepe on 27/03/2018 at 8:05 am.
But problem is amount is credited to unknown account xxxxxxxxxx33448 utr :[protected] his name is sreerangaraj ([protected]), he said ok you can get your money from your bank no objection from my side.
Transaction...
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M
Mr Vigneshwara
from Nagercoil, Tamil Nadu
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unauthorized charges

Address:639101
Website:Phonepe

Ticket id[protected]
Query ticket id 10109316
Issue with transaction id : t1803310913065549656581
Issue with transaction id: nx[protected]
Date: 31/03/2018
Place: jeeyapuram, trichy
Name: shanthalakshmi s
Mobile number: [9655*433]
Electricity bill payment: tneb (Tamil nadu electricity board)
Mail id: [protected]@gmail.com
Problem: bill payment was failed but money...
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P
PonnambalamM
from Puducherry, Puducherry
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payment was failed but money was deducted from my bank account twice

Address:600053
Website:PhonePe

Date: 30/03/2018
Place: ambattur chennai
Name: ponnambalam m
Mobile number: [protected]
Electricity bill payment: tneb (Tamil nadu electricity board)
Mail id: [protected]@gmail.com
Problem: bill payment was failed but money was deducted from my bank account twice
Request: refund (Rs.1, 780) to my request bank account

Sir
Today march 30, 2018 around 10am, i tried to...
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Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121
Website:phonepe

Sir/mam,
I have done the payment of rupees 10000 on UPI payments platform phonepe the transaction status is failure but the money has been debited in my sbi account and didn't credited in my beneficiary citi bank account. please help me regarding this i have contacted my sbi home branch they are telling that the money has been debited in you account and didn't credited to my account it seems and if i contact to beneficiary bank they...
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M
mrigendra1
from Arambagh, West Bengal
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transaction successful but did not credited.

I am Mrigendra Panja. on 22 december 2017 I am doing a transaction amount of 2500 rupees from my phonepe wallet to my bank account. but after that phone app shows that transaction was succesful but till now in 2018 my amount did not credited in my bank account(bank of baroda).I am also contacting my responding bank support centre but they did not find any such transaction that credited in my account. when i am contacting phonepe via email...
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C
Chakraveer Singh
from Rajkot, Gujarat
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withdrawal from wallet

Address:Rajkot, Gujarat, 360005

I added rs. 15000 to my wallet in phonepe for purchase from a flash sale on flipkart. I was not lucky enough to crack the sale. So i decided to withdraw my amount from wallet back to my bank account. But i couldn't. They again and again saying that due to technical errors/securities concerned, please wait till 05.04.2018. That's a complete extortion by them as my rs. 15000 are going to be blocked for 9 days for no reason.
I want my...
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M
mangesh mahajan84
from Kanakapura, Karnataka
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electricity bill due

Address:Jalgaon, Maharashtra, 425114

I paid electricity bill using phone pay on 4rth march, i came to know that electricity bill is due.
-while transaction was successful (screen shot attached), i checked on https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill website, my electricity bill is due.
-refund my money and damages.
-electricity man come to my house to cut electricity connection, any how i convene him....
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A
abhishek_dutta
from Ranaghat, West Bengal
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denial in refund of a cancelled payment

Address:Bangalore, Karnataka
Website:www.phonepe.com

My name is abhishek dutta.
Right now, i'm submitting a complaint regarding a payment issue of an order placed by me on flipkart (https://www.flipkart.com) on 15th march. The order was for a mobile phone battery amounting to rs. 449 and it was sold by seller 'onlinesiddhi'. The order id is od[protected]For your ref.).

Now, coming to the main issue, when i was placing the order, i chose phonepe wallet as payment...
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Address:New Delhi, Delhi

I had made purchase on flipkart's big billion day sep 21st 2017 for a dslr camera with order id - od[protected] for an amount of rs 43490/-.
The transaction was done via phonepe wallet for which i got rs 100 cashback. I cancelled the order on the same day as i was in no need of such expensive dslr as i am a beginner. Flipkart says the refund was reversed to my phonepe wallet. I dont have any money in my wallet except rs 100...
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E
Ezhilraja
from Vellore, Tamil Nadu
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duplicate transaction issue

Address:Chennai, Tamil Nadu, 600089
Website:PhonePe App

I was buying medicine in apollo pharmacy at ramapuram chennai 600089 on 28th feb and the 1st transaction amount was not billing but the amount debited from my account, the apollo guys was saying the amount will be refunded to my account, so i was repaying the bill and it was succeeding.
The first transaction amount not credited to my account and i called to phone customer service and approached apollo pharmacy, but i have not received...
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A
AbhishekDave
from Surat, Gujarat
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cashback not received

During mobile prepaid recharge phone pe avail cash back offer and for availing this of they also mentioned terms and condition
I have done recharge according their terms and conditions with debit card
But now they are saying according to terms and condition i have to pay with upi only. And they are not giving me cash back i have done 399 rs recharge
I have also attache one photograph of their terms and conditions of...
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I
i_siddharthshah
from Mumbai, Maharashtra
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my phonepe account is blocked with wallet balance of 640

Address:Thane, Maharashtra, 421302
Website:www.phonepe.com

I had done trying transaction through phonepe at jabong.com, and all my transactions are getting failed almost again and again. I have wallet balance of rs.641 and when i'm trying to withdraw this balance to my bank account, the transactions are getting failed every time. What can i do, please help sir.
My phonepe registered mobile number is [protected]
Email id - ilive.co.[protected]@gmail.com
Please resolve my issue....
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T
Tabish Aziz
from Pathankot, Punjab
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my money parked in phonepe wallet.

Address:New Delhi, Delhi, 110044
Website:www.phonepe.com

I top up an amount of 14000 in phonepe wallet for the purpose of buying a mobile phone from flipkart. Phone was worth of 14000 but at the time of payment. Phonepe was showing a limit of 10, 000 available balance for the transaction.
Further i tried to withdraw my amount into the bank account. The it is saying "for security reasons transaction has failed". I contacted customer care, they are saying wait for 7 days. My e-kyc is done,...
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