PhonePe Complaints & Reviews

You are quested to refund my rs.9999/-. As i have not purchased anything. Cheater must be sent to jail. One fraud has done by purchasing through my bank account by phone caller mob. No.[protected] for rs.9999/- towards purchase from phonepe pvt. Ltd., transaction no.#[protected] on pos ppnepoplcybs on 21.03.2018 at 2.48 pm. Phone casked my that he is speaking from bank abd his name is rahul sharma. He was asking for adhaar no. Debit card...

In jio recharge we have a offer for rs 90 cashback if we pay by upi.

Now after entire transaction is done and payment done by icici upi account and expecting cashback. It says entire transaction must be done using phonepe only. App should say that if the payment is done using other upi then offer will not be applied.

Date of incident :19th march 2018
Transaction no : nx[protected]...

The refund amount has not been provided. Kept on contacting you but none is ready to resolve it. On March 8th, a payment via phonepe has been made to KFC, Kottayam outlet, the payment got cancelled. We were informed that the amount will be credited within 3 days but till now you never provided the refund amount. When we contact you guys, you say you are studying the problem, the issue is being studied. Till now you guys haven't provided a...

I had done 2 recharges on 14 march 2018 and there was a offer of 50%cashback.I still don't get any cashback and the customer care services are saying that we had given you cashback and your issue has been resolved by us.But i don' get any cashback.They are making customers fool whenever i called them they just put the call on hold.please solve this issue....

Hi
I recharged my airtel no. On the phonepe app with 199 rs.. Bt i by mistake selected mtnl dealer inplace of airtel.. My balance was deducted from my account bt since there is no such user in mtnl i was supposed to get back the balance.. Bt i got the message as
Recharge of rs.199 for mtnl mobile (9599*) via phonepe (Transaction id: nx[protected]) has been successful.
It is an airtel number how come it would be successful...

Mobile no: +91 [protected]
Email: [protected]@gmail.com
Circle: tamilnadu airtel

Tneb customer number:[protected]
Circle: tamilnadu
District: chennai
Name: v. Arun kumar
Single phase
Address: 15, rajam nagar 2nd street, s. Kolathur, chennai

For the aforementioned customer number, when i tried paying the bill via phonepe, i got the “please enter valid...

I have booked a ticket from phonepe. I have also got a booking confirmation message from them. But in the reservation chart my seat is booked by others, not only there was a family with the same problem. I have attached screenshot of the message please check it. No one else should face this problem, make sure this will not repeat in the future. Please give me justice....

Ticket id: 9038344, informed to customer care center on 10th mar 2018 to unblock the phonepe account at 6pm and informed about the problem he asked me all sensitive information of account and i told and he 'confirmed. And verified'. Executive told to wait for max. 5 working days to reactivate the account. After 2 days i called lady has picked and told yes, we have seen the problem. Now you have to wait for 6 working days. Today (I. E. 17...

I transfer 2500 rs from my account to my friend account on 21 jan 2018.
Money is debited from my account but there is no any credited in my friend account.
I wait for 1 week then 2 week and then 3 week bt there is no money till today.
Plz return my balance in my saving account.
Account no[protected]
Icici bank
Assandh branch (132039)
I transfer from my account icici bank to my friend (Himanshi)...

On app 12 march2018 time - 11.01pm march i have paid 900 rs to friends phonepe account through phonepe app, after payment page i am redirected to phone pay transaction was successful from phonepe amount is deducted from my account but not credited into payee account.

Transaction details are as follows

My account details
Name - rohit bhimrao jadhav
Phonepe my upi id -[protected]@ybl
Phonepe...

I have paid my electricity bill on 2nd march amounting to 953 rs out which 948 rs are paid through my credit card and 5 rs from cashback balance. on next day i got message stating that my bill payment is failed due to problem from biller's side and i will get refund within 7 to 9 days.

Later on they said they can not pay refund as amount is not got debited from bank. But i have credit card statement reflecting the amount debited.br...

I have paid my msedcl [ maharashtra state electricity distribution co. Ltd ] for my consumer no *[protected] thr' phonepe app on 15 feb 2018 my transaction id [ticket no] nx[protected] from my mob no *148808
Till today my msedcl website shows last received payment in month of january 2018 & not feb 2018 this is complete cheating by phonepe they have given phone no for complaints & mail id for complaints which are not working or not...

I have done a upi transaction no.[protected], phone pe transaction no. P1803081043002229013115 at 08 mar 2018, 10:43 a. M. Transaction amount 8, 000 inr by phone pe app.

Phone pe customer care executive pooja says that transaction was failed & there is not any debit from your bank a/c. She also said that they already confirmed from bank that there is no any debit from your bank a/c & they can't do nothing & forget your money.br...

I tried to book flight ticket in yatra using phonepe on 7th feb'18. But yatra didn't received the amt of rs 4010 which was deducted from my account. I raised this issue with phonepe after getting confirmation from yatra with ticket id 7632660 on 10th feb. But since then customer care people are repeatedly saying that the issue has been with their techinical team which is working on it and i will get the refund soon. Even they asked for 3...

I recharged my phone number 2 times by error with two different plan and tried to ask for help from phonepe to which phonepe replied by sending the reference number and asking to consult my service provider but my service provider - airtel customer care said that the recharges done through phonepe are third party recharge and these recharges can't be reversed so i doesnt find the way to resolve this problem to protect its customer's money...

Maine zest money se 11000/- ke do gift vavcher code emi par bulwaya tha, jo ki ek 10000+1000 =11000 ke vavcher code the,
Mujhe bataya gaya tha, ki use vavcher code ko keval shopping ke liye keval flipkard par hi use kar sakte aap,
Maine use gift card ko flipkard ke gift card wollet me add kar liya, fir flipkard ke gift wollet card se date - 13/02/2018 (Honor 9lite - mobile) order kiya tha, jiska totel amout tha 10999 tha,...

While making an recharge number entered automatically changed to previous recharged number . Which was recharged before day .and both the recharges done to same number . The customer care person simply says that they cannt help out here . They just simply says to talk to operator . Keeping the eeror with app why do the operator answer . Operator airtel customer care is not at all reachable n they didnt connect at all ....

Sir I'm using phonpe app..in my transaction history in phone pe it display with receiving money 520 rupees in my paytm payment bank account ...but... amounts is didn't credite in my account so plz solve my problem..I'm.. already contacted with phonepe and paytm payment bank customer care support but they both teams are not solve problem so plz solve problem...

I referred lot of my friends on Phonepe as per terms and conditions but the company was failed to provide me cashbacks for referrals and they always come with the same wrong resolutions. I am extremely dissatisfied with it and have been mentally tortured since last one month. I request all the people that avoid this application as your money is not safe with it. Never install the Phonepe application otherwise you will regret soon when your...

I am phonepe wallet user. Bank wirhdraw to phonepe wallet money but transaction is successfuled but not reflect money in my bank account. Phonepe wallet transaction id is p1712132222177171573694. Phonpe register number [protected] register e-mail id [protected]@gmail.com amount is rs.555. Pnb withdraw bank account no. Is xxxxxxxxxx040694.

Name:- ahsaan aslam
Transaction date:- 13/12/17 to 15/12/2017...