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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
Complaints 3488
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260
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PhonePe reviews & complaints page 16

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S
salakha gawas
May 12, 2022
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On 12.05.2022 fund transfer of rs.80000/- from [protected] to [protected], but the amount was transferred to the wrong mobile number. So, requested to reverse the transactions, please.
Rs.80000.00 - txn id :- T2205121546259166327739
Please do the needful, please
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    T
    tksajan
    May 12, 2022
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    Address: Thrissur, kerala

    Hi,
    I've transfered money to my wife account using upi id, following the transaction id : T2205071046534487153875
    My account got debited instantly but not credited my wife account, after complained they told me to wait 5 more days cash will credit, after 5 days i got message from phonePe saying cash credited to bank account. But my wife account not credited any amount from phomePe. Attached the statement of my wife account.
    Also attached the phonePe screenshot showing transaction was successful.
    +2 photos
    PhonePe customer support has been notified about the posted complaint.
    May 30, 2022
    Updated by tksajan
    Haven't received any update yet...
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      J
      JigarShah1
      from Mumbai, Maharashtra
      May 12, 2022
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      Dear sir,

      phone number: +91 [protected] is giving call & want my phonepe detail when I denied he talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.
      my number is +91 [protected].
      regard
      Jigar
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        G
        GURURAJ L M
        May 11, 2022
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        I did phonepe transaction of rs 3000/- on 5th May but money not credited to receiver account, My transaction ID: T2205051457511812299078 and UTR :[protected], Please check the details and do the needful..

        Thanks and Regards
        Gururaj
        +1 photos
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          V
          Vimal Ag
          May 11, 2022
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          I am unable to do transactions through my phonepe account as it is blocked for no reasons.
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            M
            Mewad1212
            May 9, 2022
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            DATE OF TRANSATION 2ND MAY 2022 7.29PM
            AMOUNT 5000
            TRANSATION WAS MADE through phon pe BUT AMOUNT WAS FAILED BUT AMOUNT IS DEBITED AND NOT CREDITED BACK IN MY ACCOUNT
            UTR NO IS[protected]
            TRANSATION ID IST2205021929451174346165
            HDFC ACCOUNT NO [protected]
            mobile no [protected]
            [protected]@gmail.com
            +8 photos
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              A
              Ali08
              from Bhopal, Madhya Pradesh
              May 7, 2022
              Resolved
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              Resolved

              Car insurance policy holder name change issue

              Posted the same complaint against ICICI Lombard, now posting the same for PhonePe.
              I took a car insurance on 6th May 2022 from ICICI Lombard via PhonePe app. While taking the insurance and charging the money, PhonePe only asked me about the car registration number, year of registration, last 5 digits of Chasia no and Engine no. Nothing else was asked and I thought with the technology we have today they will easily get the rest of the...
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              @w@re
              from Indapur, Maharashtra
              May 7, 2022
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              Address: Bawada tal Indapur dist Pune

              Rs 4919 payment is successful my bank account deducted but iifl finance merchant sell payment not receive.
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                M
                Mhritika
                from Bhubaneswar, Odisha
                May 6, 2022
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                Please activate my phonepe account i have deactived it
                +1 photos
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                May 06, 2022
                Updated by Mhritika
                Plz recover my account

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                  H
                  Hannah William
                  from Jharsuguda, Odisha
                  May 5, 2022
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                  Money is deducted from my account but order Was not completed
                  +1 photos
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                    N
                    no body eye
                    from Barpeta Road, Assam
                    May 4, 2022
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                    Resolved

                    Address: Ward 6,mistry patti,lumding,hojai,Assam,india, Near bedi wine shop

                    What a utter rubbish service this phone pe company have the amount 225 rs is debited from the my account but not paid to receiver account. It is taking 72 hrs long to just the process it and more days to refund or paying.
                    +1 photos
                    Aug 7, 2022
                    Complaint marked as Resolved 
                    Amount is credited to receiver
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                      D
                      Dishaparmar
                      from Pune, Maharashtra
                      May 3, 2022
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                      I had done recharge today in morning from phonepe yet jio is saying that we have not received any recharge but phone pe bot is saying that recharge is confirmed with jio but i have not receives any jio recharge yet my money has also been debited...My recharge should have been successful and chatting bot option also not working properly, after some little conversation reply option not working...i want my refund as recharge has not been reflected...running an app of payments and transactions but no helpline service after 7 pm...don't give money so think so no night shift employee ready to work...i wont recommend phone pe app..it also take 2rs extra for recharge... no other app takes
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                        N
                        Nauman Ahmad Alig
                        May 3, 2022
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                        Website: phonepay.com

                        Dear sir
                        Sender Name Ehtashamul Haque send 7000 to my receiver account named syed farhan Ahmad with transaction id T2204171708544736558018 i have received successfull trans notification on my phonepay app but credited account is not same as my account i dont have another account ending with 7054 and utr number is[protected] i alredy raise ticket but my problem is not solved kindly solved it thanks mob [protected]
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                          N
                          Nithin B V
                          May 3, 2022
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                          Hi team, I made a transaction of 6.5k through PhonePe amount got deducted and transaction got failed… can you please resolve this asap and refund the amount back to my Sbi account.

                          Transaction I’d provided below

                          T2205021928138044236679
                          +1 photos
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                            R
                            raghavshan1112
                            May 2, 2022
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                            I have sent rent from PhonePe using credit card. The transaction was successful but still the reciever didn’t receive the money
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                              R
                              Rushidawre
                              May 2, 2022
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                              I have booked a train ticket on April-15 on confirmticket app by using phonepay .It was cancelled by me on April - 17.confirmticket initiated refund and it was expected to come on April - 26. After 26 not received any amount, I contacted confirmticket customer care. They gave me the reference id ARN[[protected] and they said contact your bank customer care. Sbi customer care said approach your home branch. I visited home branch also but no one response me. Refund amount still not credited. This is urgent please help me as soon as possible
                              +1 photos
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                                R
                                Rajeev Gandhi Institute of Technology & Management
                                May 2, 2022
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                                I want to Reactivate my PhonePe AC. I don't know about Phonepe. Deactivation Policy. So. I request to Phonepe. Please Reactivate My PhonePe AC. I want and Need Phonepe AC .
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                                  N
                                  Narendra949425
                                  from Nellore, Andhra Pradesh
                                  Apr 30, 2022
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                                  Address: KAVALI

                                  I Booked the IRCTC Ticket USING PHONEPAY later i rejected, But amount not yet credited.But in IRCTC app it shows amount has been sent to your wallet/bank. But not yet credited
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                                    K
                                    Ksd10000
                                    Apr 30, 2022
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                                    IRCTC days it has initiated refund for two tkts but I've still not recieved it in my account
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                                      J
                                      Apr 27, 2022
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                                      I'm a regular customer of phonepe and not violated any rules and regulations . There is around 4k amount in phonepe wallet .as soon as it is blocked j have submitted the documents which are requested by customer care people . It's been 20 days after submitting the documents. Account has not been unblocked . I request them to transfer back my wallet amount to the respective card from which I transferred . Thank you so much
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