PhonePe Complaints & Reviews

I'm a regular customer of phonepe and not violated any rules and regulations . There is around 4k amount in phonepe wallet .as soon as it is blocked j have submitted the documents which are requested by customer care people . It's been 20 days after submitting the documents. Account has not been unblocked . I request them to transfer back my wallet amount to the respective card from which I transferred . Thank you so much...

My transaction of Rs.10, 000/- made by my phonepe app and has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thanking you

Date: 23/04/22. Yours Truly,
M.J Prakash
Mob: [protected]
Mob: [protected]...

Transfer failed and not credited back 16800 rs so pls kindly respond.....

My phonepe account debited my money but not credited to my receivers bank since 2 days it's pending... No update .. Transaction id - T2204240055516342087536 - Rs. 8000/-
And
Transaction id - T2204240050010681659958 -Rs-8000/-...

I made a payment of rupees of 5875 to an unknown account..so i went to complaint regarding this to my bank and they told us all upi apps does not comes under any rbi regulation..so they are not suppose to do anything..kindly help me to retrieve and refund my money from that account...

Some one called me yesterday and said i m calling from the phonepe.after that he continuously abused again and again.please resolve this complaint as quick as you can otherwise i have to take other steps.
Caller no. [protected]...

₹321 was debited from my account without my consent from my savings account on 12th April, 2022. Do refund it at the earliest.

Account no.: XXXXXXX1292...

I am jagantah, am a business merchant pf phonepe. i have a qr code in my shop, a incident occured with me today, when a customer made a payment of 370 rupees to my qr, the money has been sent from him but not recieved in my account or merchant wallet (phonepe for business).when i tried to contact custoner care they said to me that no transaction occyred during that period of time.so they didnot help me so that i am writing this issue against...

Already paid but I have paid. Again by Mistake please do refund from phone pe...

On 18th April 2022, I recharged my Jio number through PhonePe for Rs 183. The amount was deducted, but the services has not yet started. Its been 6 days. The transaction ID is NX22041708161684208221181 and Jio Reference ID is [protected].

Kindly refund the amount or provide the concerned services...

My transaction of Rs.10, 000/- made by my phonepe app has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thanking you

Date: 23/04/22. Yours Truly,
M.J Prakash
Mob: [protected]
Mob: [protected]...

Respected sir,
On 13 Jan 2022 my amount of 1198 rupee deducted 2 times by phonepay app, but due to payment failure only one amount is used. till now I have been nor received my refund of 1198 rupee of payment failure, please help me and refund my amount by phone pay app. Thanks
Geetika rathi
Contact number [protected]
Details attached with this letter....

Respected sir,
On 13 Jan 2022 my amount of 1198 rupee deducted 2 times by phonepay, due to payment failure use only one amount, till now I have been nor received my refund of 1198 rupee, I have been written to phone pay many times but not get refund of my failure payment till now. Attached document with this complaint.
Geetika rathi
Contact details [protected]...

My transaction of Rs.7400/- made by my phonepe wallet has not received by merchant. This transaction is made on 11 of March 2:51 P.M. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thankingyou
Date: 21/04/22. Your's Truly,
Vaibhav Patel
Mob: [protected]...

I recharged my fastag via PhonePe for sbi fastag recharge of amount of 200/- and 200/- but none of the transactions got credited to the Fastag account whereas Phonepe has given the both UTR nos. for the same transaction with the message of transaction Successful.
I want the refund of the debited amount which has got not credited to fastag account....

By mistake I deactivate my phone Pe account and I don't aware the phone Pe deactivation policy . I want to reactivate my account...

I have been following phone pe since 2 days so many times for my pending transaction and till my problem not resolved. However my amount of 4000 rupees was debited from my account on 15 April 2022 at 9.30 a.m but not credited to recipients account.
Transaction id- T2204150929571823997775
UTR no[protected]
Request you to resolve my query as soon as possible...

Iam using phonepe for long while on. One day unfortunately by mistake i have deactivate my account. Now when i think to re register my account they were showing that something went wrong. I wish to use phonepe so if you can do anything for me please let me know. Please contact me back as soon as possible. Thank you...

Message on phone pe shows funds transfer is pending and the amount has been taken from my account. Its not gone to the receivers account. Its urgent plz look at and resolve immediately....

Opted for phonepe for payment today (13/4/22). As there was no phonepe option available with driver. I have paid in cash. But my payment didn't get updated and the app still shows outstanding amount to be paid.
CRN [protected], Amount paid for the ride 164/-
Driver's Name: Kethavath

It was the same for yesterday's ride!...