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PhonePe Complaints & Reviews

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Updated: May 12, 2026
Complaints 3494
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262
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PhonePe reviews & complaints page 16

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V
Vikram singh dangu
May 17, 2022
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I'm not able to fetch my phone pe account for months now as it is showing that's it's deactivated kindly please assist me with a reactivation
Thank u
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    S
    Social Media King
    May 17, 2022
    Resolved
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    Resolved

    Address: Pune

    Actually the redemption o[censored]ti fund takes 1 days for approval and I got mail also from uti fund that your withdrawal is approved before 2 days but phonepe still showing status pending no approval and even I raised ticket since more than 48 hours My ticket id[protected]. But still no reply and status showing awaiting support executive since 48 hours.
    Jul 5, 2022
    Complaint marked as Resolved 
    Phonepe resolved it thanks
    PhonePe customer support has been notified about the posted complaint.
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      P
      Prudhvi1995
      May 16, 2022
      Resolved
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      Resolved

      Please complete my transaction as soon as possible

      [protected]
      NX22051511152632640975661
      May 19, 2022
      Complaint marked as Resolved 
      Resolved after 2 days By after continous tracking finally it has been resolved
      PhonePe customer support has been notified about the posted complaint.
      May 17, 2022
      Updated by Prudhvi1995
      Didn't transfered amount to my account
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        P
        Prudhvi1995
        May 16, 2022
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        Please confirm status of my transaction it is very urgent
        PhonePe customer support has been notified about the posted complaint.
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          N
          Nayas1997
          May 15, 2022
          Resolved
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          Resolved

          Address: Dastipara Road, Dastipara,RAI dogachia, PURBA BARDDHMAN, west Bengal, 71351
          Website: Credit card to phonepe rent payment failed

          1st May 2:41pm phonepe through rent payment transaction technical problems my payment failed and amount debit 3248/. Already 15days complete but amount not refund from phonepae very bad experience... Imdedtley refunded my money in my card...
          Jul 16, 2022
          Complaint marked as Resolved 
          PhonePe customer support has been notified about the posted complaint.
          May 15, 2022
          Updated by Nayas1997
          Phonepay any failed transaction not help..
          May 17, 2022
          Updated by Nayas1997
          Very bad service from phobepe
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            G
            gnani55555
            May 12, 2022
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            Unfortunately my phonepe account was deactivated. I tried many ways to reactivate but no one was workout.
            Re activate my phonepe account.
            PhonePe customer support has been notified about the posted complaint.
            How to do bro
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              S
              salakha gawas
              May 12, 2022
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              On 12.05.2022 fund transfer of rs.80000/- from [protected] to [protected], but the amount was transferred to the wrong mobile number. So, requested to reverse the transactions, please.
              Rs.80000.00 - txn id :- T2205121546259166327739
              Please do the needful, please
              PhonePe customer support has been notified about the posted complaint.
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                T
                tksajan
                May 12, 2022
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                Address: Thrissur, kerala

                Hi,
                I've transfered money to my wife account using upi id, following the transaction id : T2205071046534487153875
                My account got debited instantly but not credited my wife account, after complained they told me to wait 5 more days cash will credit, after 5 days i got message from phonePe saying cash credited to bank account. But my wife account not credited any amount from phomePe. Attached the statement of my wife account.
                Also attached the phonePe screenshot showing transaction was successful.
                PhonePe customer support has been notified about the posted complaint.
                May 30, 2022
                Updated by tksajan
                Haven't received any update yet...
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                  J
                  JigarShah1
                  from Mumbai, Maharashtra
                  May 12, 2022
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                  Dear sir,

                  phone number: +91 [protected] is giving call & want my phonepe detail when I denied he talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.
                  my number is +91 [protected].
                  regard
                  Jigar
                  PhonePe customer support has been notified about the posted complaint.
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                    G
                    GURURAJ L M
                    May 11, 2022
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                    I did phonepe transaction of rs 3000/- on 5th May but money not credited to receiver account, My transaction ID: T2205051457511812299078 and UTR :[protected], Please check the details and do the needful..

                    Thanks and Regards
                    Gururaj
                    PhonePe customer support has been notified about the posted complaint.
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                      V
                      Vimal Ag
                      May 11, 2022
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                      I am unable to do transactions through my phonepe account as it is blocked for no reasons.
                      PhonePe customer support has been notified about the posted complaint.
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                        M
                        Mewad1212
                        May 9, 2022
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                        DATE OF TRANSATION 2ND MAY 2022 7.29PM
                        AMOUNT 5000
                        TRANSATION WAS MADE through phon pe BUT AMOUNT WAS FAILED BUT AMOUNT IS DEBITED AND NOT CREDITED BACK IN MY ACCOUNT
                        UTR NO IS[protected]
                        TRANSATION ID IST2205021929451174346165
                        HDFC ACCOUNT NO [protected]
                        mobile no [protected]
                        [protected]@gmail.com
                        PhonePe customer support has been notified about the posted complaint.
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                          A
                          Ali08
                          from Bhopal, Madhya Pradesh
                          May 7, 2022
                          Resolved
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                          Resolved

                          Car insurance policy holder name change issue

                          Posted the same complaint against ICICI Lombard, now posting the same for PhonePe.
                          I took a car insurance on 6th May 2022 from ICICI Lombard via PhonePe app. While taking the insurance and charging the money, PhonePe only asked me about the car registration number, year of registration, last 5 digits of Chasia no and Engine no. Nothing else was asked and I thought with the technology we have today they will easily get the rest of the...
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                          @w@re
                          from Indapur, Maharashtra
                          May 7, 2022
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                          Address: Bawada tal Indapur dist Pune

                          Rs 4919 payment is successful my bank account deducted but iifl finance merchant sell payment not receive.
                          PhonePe customer support has been notified about the posted complaint.
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                            M
                            Mhritika
                            from Bhubaneswar, Odisha
                            May 6, 2022
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                            Please activate my phonepe account i have deactived it
                            PhonePe customer support has been notified about the posted complaint.
                            May 06, 2022
                            Updated by Mhritika
                            Plz recover my account

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                              H
                              Hannah William
                              from Jharsuguda, Odisha
                              May 5, 2022
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                              Money is deducted from my account but order Was not completed
                              PhonePe customer support has been notified about the posted complaint.
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                                N
                                no body eye
                                from Barpeta Road, Assam
                                May 4, 2022
                                Resolved
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                                Resolved

                                Address: Ward 6,mistry patti,lumding,hojai,Assam,india, Near bedi wine shop

                                What a utter rubbish service this phone pe company have the amount 225 rs is debited from the my account but not paid to receiver account. It is taking 72 hrs long to just the process it and more days to refund or paying.
                                Aug 7, 2022
                                Complaint marked as Resolved 
                                Amount is credited to receiver
                                PhonePe customer support has been notified about the posted complaint.
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                                  D
                                  Dishaparmar
                                  from Pune, Maharashtra
                                  May 3, 2022
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                                  I had done recharge today in morning from phonepe yet jio is saying that we have not received any recharge but phone pe bot is saying that recharge is confirmed with jio but i have not receives any jio recharge yet my money has also been debited...My recharge should have been successful and chatting bot option also not working properly, after some little conversation reply option not working...i want my refund as recharge has not been reflected...running an app of payments and transactions but no helpline service after 7 pm...don't give money so think so no night shift employee ready to work...i wont recommend phone pe app..it also take 2rs extra for recharge... no other app takes
                                  PhonePe customer support has been notified about the posted complaint.
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                                    N
                                    Nauman Ahmad Alig
                                    May 3, 2022
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                                    Website: phonepay.com

                                    Dear sir
                                    Sender Name Ehtashamul Haque send 7000 to my receiver account named syed farhan Ahmad with transaction id T2204171708544736558018 i have received successfull trans notification on my phonepay app but credited account is not same as my account i dont have another account ending with 7054 and utr number is[protected] i alredy raise ticket but my problem is not solved kindly solved it thanks mob [protected]
                                    PhonePe customer support has been notified about the posted complaint.
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                                      N
                                      Nithin B V
                                      May 3, 2022
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                                      Hi team, I made a transaction of 6.5k through PhonePe amount got deducted and transaction got failed… can you please resolve this asap and refund the amount back to my Sbi account.

                                      Transaction I’d provided below

                                      T2205021928138044236679
                                      PhonePe customer support has been notified about the posted complaint.
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