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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 16

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T
tksajan
May 12, 2022
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Address: Thrissur, kerala

Hi,
I've transfered money to my wife account using upi id, following the transaction id : T2205071046534487153875
My account got debited instantly but not credited my wife account, after complained they told me to wait 5 more days cash will credit, after 5 days i got message from phonePe saying cash credited to bank account. But my wife account not credited any amount from phomePe. Attached the statement of my wife account.
Also attached the phonePe screenshot showing transaction was successful.
+2 photos
PhonePe customer support has been notified about the posted complaint.
May 30, 2022
Updated by tksajan Haven't received any update yet...
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    J
    JigarShah1
    from Mumbai, Maharashtra
    May 12, 2022
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    Dear sir,

    phone number: +91 [protected] is giving call & want my phonepe detail when I denied he talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.
    my number is +91 [protected].
    regard
    Jigar
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      G
      GURURAJ L M
      May 11, 2022
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      I did phonepe transaction of rs 3000/- on 5th May but money not credited to receiver account, My transaction ID: T2205051457511812299078 and UTR :[protected], Please check the details and do the needful..

      Thanks and Regards
      Gururaj
      +1 photos
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        V
        Vimal Ag
        May 11, 2022
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        I am unable to do transactions through my phonepe account as it is blocked for no reasons.
        PhonePe customer support has been notified about the posted complaint.
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          M
          Mewad1212
          May 9, 2022
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          DATE OF TRANSATION 2ND MAY 2022 7.29PM
          AMOUNT 5000
          TRANSATION WAS MADE through phon pe BUT AMOUNT WAS FAILED BUT AMOUNT IS DEBITED AND NOT CREDITED BACK IN MY ACCOUNT
          UTR NO IS[protected]
          TRANSATION ID IST2205021929451174346165
          HDFC ACCOUNT NO [protected]
          mobile no [protected]
          [protected]@gmail.com
          +8 photos
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            A
            Ali08
            from Bhopal, Madhya Pradesh
            May 7, 2022
            Resolved
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            Resolved

            Car insurance policy holder name change issue

            Posted the same complaint against ICICI Lombard, now posting the same for PhonePe.
            I took a car insurance on 6th May 2022 from ICICI Lombard via PhonePe app. While taking the insurance and charging the money, PhonePe only asked me about the car registration number, year of registration, last 5 digits of Chasia no and Engine no. Nothing else was asked and I thought with the technology we have today they will easily get the rest of the...
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            @w@re
            from Indapur, Maharashtra
            May 7, 2022
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            Address: Bawada tal Indapur dist Pune

            Rs 4919 payment is successful my bank account deducted but iifl finance merchant sell payment not receive.
            +1 photos
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              M
              Mhritika
              from Bhubaneswar, Odisha
              May 6, 2022
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              Please activate my phonepe account i have deactived it
              +1 photos
              PhonePe customer support has been notified about the posted complaint.
              May 06, 2022
              Updated by Mhritika               Plz recover my account

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                H
                Hannah William
                from Jharsuguda, Odisha
                May 5, 2022
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                Money is deducted from my account but order Was not completed
                +1 photos
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                  N
                  no body eye
                  from Barpeta Road, Assam
                  May 4, 2022
                  Resolved
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                  Resolved

                  Address: Ward 6,mistry patti,lumding,hojai,Assam,india, Near bedi wine shop

                  What a utter rubbish service this phone pe company have the amount 225 rs is debited from the my account but not paid to receiver account. It is taking 72 hrs long to just the process it and more days to refund or paying.
                  +1 photos
                  Aug 7, 2022
                  Complaint marked as Resolved 
                  Amount is credited to receiver
                  PhonePe customer support has been notified about the posted complaint.
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                    D
                    Dishaparmar
                    from Pune, Maharashtra
                    May 3, 2022
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                    I had done recharge today in morning from phonepe yet jio is saying that we have not received any recharge but phone pe bot is saying that recharge is confirmed with jio but i have not receives any jio recharge yet my money has also been debited...My recharge should have been successful and chatting bot option also not working properly, after some little conversation reply option not working...i want my refund as recharge has not been reflected...running an app of payments and transactions but no helpline service after 7 pm...don't give money so think so no night shift employee ready to work...i wont recommend phone pe app..it also take 2rs extra for recharge... no other app takes
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                      N
                      Nauman Ahmad Alig
                      May 3, 2022
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                      Website: phonepay.com

                      Dear sir
                      Sender Name Ehtashamul Haque send 7000 to my receiver account named syed farhan Ahmad with transaction id T2204171708544736558018 i have received successfull trans notification on my phonepay app but credited account is not same as my account i dont have another account ending with 7054 and utr number is[protected] i alredy raise ticket but my problem is not solved kindly solved it thanks mob [protected]
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                        N
                        Nithin B V
                        May 3, 2022
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                        Hi team, I made a transaction of 6.5k through PhonePe amount got deducted and transaction got failed… can you please resolve this asap and refund the amount back to my Sbi account.

                        Transaction I’d provided below

                        T2205021928138044236679
                        +1 photos
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                          R
                          raghavshan1112
                          May 2, 2022
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                          I have sent rent from PhonePe using credit card. The transaction was successful but still the reciever didn’t receive the money
                          PhonePe customer support has been notified about the posted complaint.
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                            R
                            Rushidawre
                            May 2, 2022
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                            I have booked a train ticket on April-15 on confirmticket app by using phonepay .It was cancelled by me on April - 17.confirmticket initiated refund and it was expected to come on April - 26. After 26 not received any amount, I contacted confirmticket customer care. They gave me the reference id ARN[[protected] and they said contact your bank customer care. Sbi customer care said approach your home branch. I visited home branch also but no one response me. Refund amount still not credited. This is urgent please help me as soon as possible
                            +1 photos
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                              R
                              Rajeev Gandhi Institute of Technology & Management
                              May 2, 2022
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                              I want to Reactivate my PhonePe AC. I don't know about Phonepe. Deactivation Policy. So. I request to Phonepe. Please Reactivate My PhonePe AC. I want and Need Phonepe AC .
                              +1 photos
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                                N
                                Narendra949425
                                from Nellore, Andhra Pradesh
                                Apr 30, 2022
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                                Address: KAVALI

                                I Booked the IRCTC Ticket USING PHONEPAY later i rejected, But amount not yet credited.But in IRCTC app it shows amount has been sent to your wallet/bank. But not yet credited
                                +1 photos
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                                  K
                                  Ksd10000
                                  Apr 30, 2022
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                                  IRCTC days it has initiated refund for two tkts but I've still not recieved it in my account
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                                    J
                                    [email protected]
                                    Apr 27, 2022
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                                    I'm a regular customer of phonepe and not violated any rules and regulations . There is around 4k amount in phonepe wallet .as soon as it is blocked j have submitted the documents which are requested by customer care people . It's been 20 days after submitting the documents. Account has not been unblocked . I request them to transfer back my wallet amount to the respective card from which I transferred . Thank you so much
                                    PhonePe customer support has been notified about the posted complaint.
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                                      P
                                      prenix1722
                                      Apr 26, 2022
                                      Resolved
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                                      Resolved

                                      My transaction of Rs.10, 000/- made by my phonepe app and has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
                                      Thanking you

                                      Date: 23/04/22. Yours Truly,
                                      M.J Prakash
                                      Mob: [protected]
                                      Mob: [protected]
                                      +1 photos
                                      Apr 28, 2022
                                      Complaint marked as Resolved 
                                      PhonePe customer support has been notified about the posted complaint.
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                                      My phone pe Rent payment is pending please help me sir my payment is hospital uses so urgently please help me sir my payment complete please

                                      PhonePe Rs.10k made on 8/4/2022 transition and receiver end not yet credited - Comment #3993106 - Image #0
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