PhonePe Complaints & Reviews

I am doing d2h recharge but apps
showing payment sending request and amount is deducted my amount in same time but recharge not done I will complaint the help desk but not reply only one message send you wait 24 hours I am waiting 24 hours but no any reply and not any information about transaction I Am doing a call in costumer care he said waiting more 24 hours his cut my call I am again call for after 5 hour and customer care executive...

I have recharged my prepaid number using phonepe recharge app in last month. Transaction has been failed twice and i went to customer support for the help. But sad thing is still no sign of getting my money back or the support from the customer services. So now i seeking your help to get my deducted amount back
I hope my complaint will be solved
Thank you...

Hello am hari mai 15/02/2018 ko 12:17 pm pe 5000 k fund transfer kiya hu kisi dusre account pe but mere account se paisa debit ho gya hai but dusre account pe paisa abi tak credit no hua hai aur transaction pending dikha rha hai. My transaction i'd p1802151216567811086516 hai..
Please mera paisa mera account p refund kar do... Please solve my problem...

Today someone called me. And he say u won 12lakh 80 thaousand rupes from naaptol pvt ltd. I thought its right. Coz i ordered max time. Then he told me dat u send rs12800 to registration.. So i have sent rs12800 today 15th feb 2017.. Bt i didnot knw dat was a fake account.. He was a hacker. Then i was cal in naptol company... Bt they say we have no bumper prize.. Nd say they are hacker.. The account details isstate bank of india mr niraj ray...

I was transferred amount 1650/- on 14.2.18 rs. 1650/- to shiva publications (Account no. [protected]) through phonepe.
Confirmation sms about debit sent on my phone by you.
But the receiver neither got any sms nor any amount credited was shown in his account.
I also tried to know from my bank but they asked me to contact phonepe team. Please look into the issue and resolve my problem as soon as possible....

Dear sir my name is pramod kumar i have sent one thousand rupees in wrong account on date 09.02.2018 and i have already complain at same day regarding my issue but phonepe customer service has not give a good reply against my request. and without true account holder name that amount has transacted successfully this is another issue with phonepe UPI. so please you submit my request and help me for refund of my money.
thank you...br...

I have made a transaction of Rs. 419 for my DTH recharge its been more then 24hours and no action has been taken. this is the worst service that the amount from my bank account is been deducted and its successfully been credited in PhonePe account.
I had a conversation with the executive so many times, they are not refunding else processing my amount and requesting me to wait again and again....

Hello team, today i added 5000 rupees to my phone pe account from a saved card and withdraw the same into my bank account. I have done this transaction today afternoon. But i did not get money till now. I do transaction with the same saved card earlier also at that time i did not get any problem but now this happens. Kindly resolve my issue as early as possible.
Thank you....

Sir.. I withdrawed money from phonepe (698.40) to my bank account.. And after that thee whole money debited from phonepe and didnt receive any kind of message and also my bank account balance remains the same. No failing message or successfull message. This is the first time i have withdrawed money to my bank account and i am annoyed right now.. Help please......

Hi this is surya prathap
Last jan18 i transfer money 20000 ruppees in my self account canara bank to sbi account but causes o[censored]pi limit exceeding on that day my transaction is failed that moment but amount debited in my account i approach canara bank manager he said bank side no problem only phonepe is responsible for that issue im i registered complaint to phone pe so many times till they not resolved my issue my ticket no is 7127476...

Dear sir i have a problem in wallet my name is diksha chourasiya [protected]
6 feb 12:05 am i. Transfer fund rs 4200
In my husband account but its now snowing is pending and also i conform my bank side so saying me phone pay side is issue so your are responsible in my fund so just now return my money now
I am facing is some problem your side
If is today is not solved issue so you are give a all penalty charges...

Sir there was an refund amount of 10, 899 was initiated by ecart to my account, but the phonepe has blocked my amount with them and saying there is issue with transaction but its almost 15 days but sill not saying that phonepe is going to refund my money to me or not. Just making fraud and fooling costumers. Please take my complaint into concern and resolve my issue. Hope you will put an end for this issue. Below are the proofs that how many...

I have booked a ticket from kanpur to allahabad through phonepe in redbus.
I am waiting for bus at boarding point for one and half hour from 1:30am to 3am at nowbasta chauraha. But the bus is nowhere i tried the phone number given on ticket but no one picked it.. My important job interview missed due to this ridiculous service. The customer care at phonepe inform us that they are responsible for payments related issues. I just want...

I was tried to send 100000rs through Phone Pe application with UPI. The transaction was failed. Due to reciver bank was not able to accept the money due to technical error in reciver bank(HDFC). During this transaction my money was deducted from my SBI bank account. I call to phone pe customer care, they said me that, money will come back into my bank account after 7 working days. I checked my bank statement, it is showing that money is transfered...

I tried recharging my jio mobile no - [protected] last evening (6-8pm,[protected] using phonepe app using rd 345. An amount of345 was deducted from my bank account but the corresponding number mentioned has got recharged yet. The scheme was a limited-time scheme on jio and hence, it is causing even more problems.. However, i am yet to receive a proper response. Expecting a quick action on your behalf....

I am s. Pandiammal. On 02.02.2018, i received a call from [protected]. He asked me the otp 3 times. Then, things were purchased 3 times from my account for rs.5000, rs.4000 and rs.1000.
I request you stop this order delivery and refund my money as soon possible please help me to get back my money so kindly take necessary action against that callpirates and punish them. Because we from rural town we dont know how to handle this help...

Hello,

I have made my november 2017 and december 2017 months bescom bill payment through phonepe application using icici credit card, the payments are not reflecting on biller side, my registered mobile number with phone pe is [protected], phone pe customer care team is unable to resolve the issue. I have called more then 10 times still the issue is not resolved, always they will give some silly reasons saying it will be resolved...

Dear sir on 25 january i had transferred 2000 rupees through bank of indoa to my punjab national bank account via phone pe. The transaction was showing pending since 4 days but on 3rd february i got message yhat the transaction was successfull. But ghe money is still not credited into my punjab national bank account. The phone pe customer care are telling to wait. But i cant wait too long. I contacted both banks ie punjab national bank and...

I transferred 742 rs from phone pe wallet in my flip kart account to my bank account on Jan 10th, until now the amount haven't got credited in my bank account. Sent email to support team of phone pe, they replied sorry and the message as below

Hi Customer,

Greetings from PhonePe!

Ticket No.: 5682348.

We apologize for the inconvenience caused to you.

We have gone...

I had returned one product to jobong on 17/12/17. I received the refund of rs 1188on 24/12/17
To phonepe wallet. Every day i checked my balance. The balance show everyday rs 1188. Yesterday 2/02/18. I was trying to buy one product from jobong. While checkout i tried to pay for product
The balance suddenly vanished. Phonepe is really fraudulent. Please done belive. They trying to cheat people. Please don invest...