PhonePe Complaints & Reviews

Hello am hari mai 15/02/2018 ko 12:17 pm pe 5000 k fund transfer kiya hu kisi dusre account pe but mere account se paisa debit ho gya hai but dusre account pe paisa abi tak credit no hua hai aur transaction pending dikha rha hai. My transaction i'd p1802151216567811086516 hai..
Please mera paisa mera account p refund kar do... Please solve my problem

Today someone called me. And he say u won 12lakh 80 thaousand rupes from naaptol pvt ltd. I thought its right. Coz i ordered max time. Then he told me dat u send rs12800 to registration.. So i have sent rs12800 today 15th feb 2017.. Bt i didnot knw dat was a fake account.. He was a hacker. Then i was cal in naptol company... Bt they say we have no bumper prize.. Nd say they are hacker.. The account details isstate bank of india mr niraj ray ac no:- [protected] ifsc codf:- sbin0004446something.. The id is p1802151142585083097782
Please do something... I want to my money back.. Is it possible??

I was transferred amount 1650/- on 14.2.18 rs. 1650/- to shiva publications (Account no. [protected]) through phonepe.
Confirmation sms about debit sent on my phone by you.
But the receiver neither got any sms nor any amount credited was shown in his account.
I also tried to know from my bank but they asked me to contact phonepe team. Please look into the issue and resolve my problem as soon as possible.

Dear sir my name is pramod kumar i have sent one thousand rupees in wrong account on date 09.02.2018 and i have already complain at same day regarding my issue but phonepe customer service has not give a good reply against my request. and without true account holder name that amount has transacted successfully this is another issue with phonepe UPI. so please you submit my request and help me for refund of my money.
thank you...
below is my transaction issue proof..

I have made a transaction of Rs. 419 for my DTH recharge its been more then 24hours and no action has been taken. this is the worst service that the amount from my bank account is been deducted and its successfully been credited in PhonePe account.
I had a conversation with the executive so many times, they are not refunding else processing my amount and requesting me to wait again and again.

Hello team, today i added 5000 rupees to my phone pe account from a saved card and withdraw the same into my bank account. I have done this transaction today afternoon. But i did not get money till now. I do transaction with the same saved card earlier also at that time i did not get any problem but now this happens. Kindly resolve my issue as early as possible.
Thank you.

Sir.. I withdrawed money from phonepe (698.40) to my bank account.. And after that thee whole money debited from phonepe and didnt receive any kind of message and also my bank account balance remains the same. No failing message or successfull message. This is the first time i have withdrawed money to my bank account and i am annoyed right now.. Help please...

Hi this is surya prathap
Last jan18 i transfer money 20000 ruppees in my self account canara bank to sbi account but causes o[censored]pi limit exceeding on that day my transaction is failed that moment but amount debited in my account i approach canara bank manager he said bank side no problem only phonepe is responsible for that issue im i registered complaint to phone pe so many times till they not resolved my issue my ticket no is 7127476 i hope u put an end to this issue if it is not end today phone pe has been ready to face the legally they are mis leading the customer s
Yours
Suryaprathap
[protected]
[protected]@gmail.com

Dear sir i have a problem in wallet my name is diksha chourasiya [protected]
6 feb 12:05 am i. Transfer fund rs 4200
In my husband account but its now snowing is pending and also i conform my bank side so saying me phone pay side is issue so your are responsible in my fund so just now return my money now
I am facing is some problem your side
If is today is not solved issue so you are give a all penalty charges

And you are all information give my husband no is [protected], name is sourabh chourasiya

Sir there was an refund amount of 10, 899 was initiated by ecart to my account, but the phonepe has blocked my amount with them and saying there is issue with transaction but its almost 15 days but sill not saying that phonepe is going to refund my money to me or not. Just making fraud and fooling costumers. Please take my complaint into concern and resolve my issue. Hope you will put an end for this issue. Below are the proofs that how many times i have mailed tweeted and sent messages and contacted phonepe. They just thinking costumers as beggers to asking their money back. Just try to get a solution for this issue. Thank you!

I have booked a ticket from kanpur to allahabad through phonepe in redbus.
I am waiting for bus at boarding point for one and half hour from 1:30am to 3am at nowbasta chauraha. But the bus is nowhere i tried the phone number given on ticket but no one picked it.. My important job interview missed due to this ridiculous service. The customer care at phonepe inform us that they are responsible for payments related issues. I just want my money should be refunded immediately. The details of ticket are
Ticket id
23ng6gx5

kanpurallahabadsun, 28 jan, 2018pnr: 23ng6gx5

Amar travels

Tata a/c seater/sleeper air suspension (2+1)

m-ticketaccepted01:45 amreporting time

Boarding: kanpur

Nubasta chowraha

I was tried to send 100000rs through Phone Pe application with UPI. The transaction was failed. Due to reciver bank was not able to accept the money due to technical error in reciver bank(HDFC). During this transaction my money was deducted from my SBI bank account. I call to phone pe customer care, they said me that, money will come back into my bank account after 7 working days. I checked my bank statement, it is showing that money is transfered to bank account number which is not bank account number into which I was tried to send money. I visited to SBI home branch. They said me that mine money is transfered to phone pe account number. It is 20 days from my transaction. But my money is not refunded by phone pe.
Please help me please.

I tried recharging my jio mobile no - [protected] last evening (6-8pm,[protected] using phonepe app using rd 345. An amount of345 was deducted from my bank account but the corresponding number mentioned has got recharged yet. The scheme was a limited-time scheme on jio and hence, it is causing even more problems.. However, i am yet to receive a proper response. Expecting a quick action on your behalf.

I am s. Pandiammal. On 02.02.2018, i received a call from [protected]. He asked me the otp 3 times. Then, things were purchased 3 times from my account for rs.5000, rs.4000 and rs.1000.
I request you stop this order delivery and refund my money as soon possible please help me to get back my money so kindly take necessary action against that callpirates and punish them. Because we from rural town we dont know how to handle this help...

Hello,

I have made my november 2017 and december 2017 months bescom bill payment through phonepe application using icici credit card, the payments are not reflecting on biller side, my registered mobile number with phone pe is [protected], phone pe customer care team is unable to resolve the issue. I have called more then 10 times still the issue is not resolved, always they will give some silly reasons saying it will be resolved with in 7 days, even they have send mails saying issue has been resolved, when again contact customer care the same issue still not resolved they say and they are playing with my money and time and no callback from there senior managers, this is one of the worst experience i had in my life! Does it takes 3 months to resolve the issue! This is the way you treat your customers!

The phonepe transactions details

1) transaction id nx[protected] rupees - 798 on 27/11/2017

2) transaction id nx[protected] rupees -957 0n 18/12/2017

My bescom account id is [protected]

Regards
Pams
Phone number : [protected]

Dear sir on 25 january i had transferred 2000 rupees through bank of indoa to my punjab national bank account via phone pe. The transaction was showing pending since 4 days but on 3rd february i got message yhat the transaction was successfull. But ghe money is still not credited into my punjab national bank account. The phone pe customer care are telling to wait. But i cant wait too long. I contacted both banks ie punjab national bank and bank of india but they are also unable to help.
Please solve my problem and credit the money back into my account.

I transferred 742 rs from phone pe wallet in my flip kart account to my bank account on Jan 10th, until now the amount haven't got credited in my bank account. Sent email to support team of phone pe, they replied sorry and the message as below

Hi Customer,

Greetings from PhonePe!

Ticket No.: 5682348.

We apologize for the inconvenience caused to you.

We have gone through your transaction history and found that you have done the wallet withdrawal with the transaction ID: P1801101326023556679211 on 10/01/2018 is successful.

We have forwarded your concern to the senior team. We request you to please wait until 02/02/2018

Hope this helps. For any assistance, please feel free to reach out to us.

Regards,
PhonePe

I have attached the snapshot of their email and the confirmation message received from phone pe for your reference.

So I waited until Feb 2nd, but till now no response from your team . I want my money back, why it is taking too much of time to transfer my money?

I want my money back and for their delay I got irritated and they want to pay penalty for this mistake .

I had returned one product to jobong on 17/12/17. I received the refund of rs 1188on 24/12/17
To phonepe wallet. Every day i checked my balance. The balance show everyday rs 1188. Yesterday 2/02/18. I was trying to buy one product from jobong. While checkout i tried to pay for product
The balance suddenly vanished. Phonepe is really fraudulent. Please done belive. They trying to cheat people. Please don invest

Benifisari having urgent money tranction showes pending how salve this problem plz as soon as why can't faild tranction iam very disappointed iam vvv disappointed how can i use this app dear app user think before use this app but customer tell me satisfaction answer this app custmar toll free nomber not have telugu transection so i cannot use this app must toll free nomber telugu must have

I have topuped my wallet with 5500 money. I'm trying to withdrawal the money but it's continuously showing transaction failed. I approached the phonepe costumer but my problem isn't resolved yet. They informed me that the transaction can be withdrawn by 12 am of the next day but im unable to transfer my money. Im trying to transfer money to my account from past day. I need my money back. My phonepe number is [protected].