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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 166

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A
Ajhar1
from Bhimunipatnam, Andhra Pradesh
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about failed transaction

I recharged airtel landline bill 825 rs on 7 nov amount is deducted from my account i got 75 rs cashback also but transaction failed..
Tell me when i will get my money back
Already 8 days completed still i haven't get my money.
. I recharged airtel landline bill 825 rs on 7 nov amount is deducted from my account i got 75 rs cashback also but transaction failed..
This is not good..
Plzzzz refund my money...
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B
ballanichenna
from Chennai, Tamil Nadu
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not able to activate the recharge

Address:Chennai, Tamil Nadu, 600032

I recharged 399/- (10/11/2017) for jio mobile number through phone pe application and it's showing as successfully, but i got a message like it will be activate within two business days, but still i didn't get any information from phone pe app and i didn't get activate the recharge, herewith i send the the transaction details.
Transaction id:nx[protected]
Thanks in advance!!!...
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K
KritRohit
from Lucknow, Uttar Pradesh
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cancelled transaction

Address:Kota, Rajasthan, 324005

Sir on 5th november amount of rs399 has been deducted from my new account on phonepe app. The transaction for recharging account has been cancelled but still after 10 days they hadn't refunded it and there is no response from customer care they are just exceeding the days to solve the issue. Please help me to solve my problem for this i will remain grateful to you. Thanking you...
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S
smrsbmt
from Bengaluru, Karnataka
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cashback on 300/- not credited.

I booked a flight ticket on easemytrip and made payment through phonepe... Transaction failed first time but successful second time and cashback not credited... I continuously mailed to phonepe customercare for cashback but no proper response... After 1 month executive called me and told it's software problem we can't help you but can collect your feedback for future. Don't use phonepe they are just cheating consumer on name of cashback......
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A
Aaditya Ranjan
from Jamshedpur, Jharkhand
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giving only cashback in return of recharge failed and amount deducted

Website:phonepe.com/en

Hey, phone pe is doing fraud... Telling you how... I had recharged with rs.50/- in offer period (Recharge with rs.50 and get rs.50/- cashback) 👈 this was the offer... But wow phone pe hats off to you... Recharge of rs.50/- was failed to my mobile number and deducted my rs.50 /- balance from my account... And in return phone pe give me rs.50/- cashback and telling me since 1 month that the amount has been adjusted to the cashback given...
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L
litu9796
from Ranaghat, West Bengal
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transaction failure - 499

Address:Khordha, Odisha, 751003
Website:[email protected]

I have done my recharge of 499 rs on my jio number. The payment is deducted from my bank account but the recharge is still pending (About 18 hours). I called several times on customer support number also wait for (30 minutes) as they say our executives are busy to assist other customers but they didn't respond. I have also try to contact with email but didn't get any reply. I also contact phonepe through its facebook page but there also they...
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T
tanmaya roshan
from Darjiling, West Bengal
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issue regarding refund

Address:Jharsuguda, Odisha, 768202
Website:Phonepe application

I did my first recharge on airtel of 399 but i instantly received a msg regarding "recharge couldnt be processed" and than i found that the amount was deducted from my account bt at the same time i found that a i had received a amount of rs50 cashback on phonpe as it was my first prepaid recharge... I waited and thought what to do next becoz i didnt receive any balance on my airtel account... After 5 to 6mins i saw that the amount was refunded...
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Address:Purba Medinipur, West Bengal, 721602
Website:Phonepe

Dear sir/madam
On date 3/11/2017 I am trying to transfer money rs 2000 to my SBI bank account as per transaction I'd number P1711031915214737843033 but the transaction process fail to send the the money to my SBI account, and today is 9/11/2017 till date I don't get my refund to my account which is link with the phonepe application, so I am requesting to you please do some needful action for refund my money to my account.
br...
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A
alirehman
from Aligarh, Uttar Pradesh
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transaction failed 499

Address:Dehradun, Uttarakhand, 248001
Website:[email protected]

I have done my recharge of 499 rs on my jio number. The payment is deducted from my bank account but the recharge is still pending (About 18 hours). I called several times on customer support number also wait for (30 minutes) as they say our executives are busy to assist other customers but they didn't respond. I have also try to contact with email but didn't get any reply. I also contact phonepe through its facebook page but there also they...
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V
Vamsi Krishna Dasari
from Tumkur, Karnataka
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transaction fail and recharge fail and wrong cashback bach

Address:Bangalore, Karnataka

I have three issues regarding to phonepe payment app.1. Transaction failed and my money detected.2. Recharge failed money detected 3. They give wrong cashback. My transaction fail and my money detected at my account. I create ticket in phonepe app. This is 20th day, till now they don't send my money back 1000. They're don't give any response also... They're don't give my failed recharge money also. They're give wrong cashback to me.....
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R
rajnishkumar111
from Jamshedpur, Jharkhand
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amount transfer

Transaction become reversed but amount not received in the parent account

Transaction details:
Id: p1710301429155676878007
Amount: rs. 5000.0

Ticket id: #3824529

Amount has not be credited to receiver.
Respected sir,
On 30th october 2017 i have done transaction from account no.- [protected] to the corporation bank account. After transfer the amount gets reversed in...
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A
aaqibameen
from Bangalore, Karnataka
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i have recharged rs.399/- from phonepe for jio number

Address:635751
Website:Phonepe.com

Hi team,
Transaction id : nx[protected].

I have recharged my jio number using phonepe for rs.399/- i was supposed to get 84days of validity and rs400/- cashback in my jio account and also rs.30/- cashback in phonpe account. But it was in processing for almost two weeks. Till then offer changed and after multiple reminder and notification they cancelled the transaction and repaid only rs.369 and says rs.30/- was...
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S
Sgshubhamgupta
from Shikohabad, Uttar Pradesh
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i am complaining about the recharge failure and the poor service facility.

Address:Kapurthala, Punjab, 144401

I have done my recharge of 499 rs on my jio number. The payment is deducted from my bank account but the recharge is still pending (About 18 hours). I called several times on customer support number also wait for (30 minutes) as they say our executives are busy to assist other customers but they didn't respond. I have also try to contact with email but didn't get any reply. I also contact phonepe through its facebook page but there also they...
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P
Prashant_Nair
from Chennai, Tamil Nadu
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transfer of wallet money

Address:600107

I have closed my mobile number [protected] and it that wallet their is approx rs 3381
Which i am asking to transfer to my another mobile number [protected]
Which is my registered number with flipkart.
Phonepe is the company which takes care of the wallet of flipkart and they have been so pathetic in even showing concern toward the problem and sending mails with even no connection

Phonepe is trying to misguide...
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R
R vicky
from Dimapur, Assam
Feb 5, 2022
This thread was updated on Feb 5, 2022
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please refund my amount select wrong recharge my mobile number

Address:Patna, Bihar, 800020
Website:Google

Plz refund my amount i shoud recharje my mobile number but selet wrong oprater right mobile number then debited Amount
My bank account 5 nov 2017 and phone pay custmer care reply problem solve 48 hours but after 24 extra today 8 nov 2017 no reply no my problem plz refund my Amount
My phone pe registerd mob-[protected]
My Amount -399 plz urjent refund...
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D
Disha Suhanda
from Delhi, Delhi
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money debited from the wallet

Website:www.phonepe.com

Phone pe wallet is a third party of myntra, had my credit balance with phone pe wallet since august, while trying using the same amount in oct. It got debited automatically from phone pe wallet. I have not used that amount against any order. And i have tried calling them umpteen number of times. But no one at their customer center at least picked up the phone.

Amount - rs 720; against order no.[protected]-3643003
br...
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A
Aiyaz1991
from Delhi, Delhi
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amount not refund in my account.

Address:Muzaffarpur, Bihar, 843109

I was send the money of rs 7000.00 to sbi beneficiary account on[protected] via phonepe. And after processing, transaction failed and amount is deducted from my account but not credited to the beneficiary's account. This is my transaction details, phonepe transaction id is. P1711061630352588032270
Please solve my issue. My email id is [protected]@yahoo.com and contact no [protected]...
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Address:New Delhi, Delhi, 110044
Website:www.phonepe.com

I ordered a package on 13 oct 2017 from jabong using phonepe app but due to some reasons transaction was failed but my account was debited with rs[protected] from account + 200 from phonepe wallet). I complained twice but till now neither they solved my problem nor they are responding to my mails or phone calls.
Earlier they gave me 31 oct 2017 to solvey problem then they extended it to 6 nov 2017 but till date the haven't solved it...
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R
RitvikJain86
from Mumbai, Maharashtra
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refund not credited to sbi account

Dear sir/madam,

The amount of rs. 22190 has been refunded by phonepe to my account but amount has not been credited to my bank account. When i contact to bank they are saying that phonepe is responsible and phonepe are saying that bank is responsible.
Kindly help me out this transaction.
My details are as below.

Phonepe transaction id - p1709210122371369374951
Flipkart order no - od[protected]br...
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Address:Ernakulam, Kerala, 682005

Sir,
As per return id no.[protected] of flipkart the refund amount rs 3355.00 sent to phonepe. As per transaction
Id: p1710301751568349022692 from phonepe app the refund amount not created in bank or phonepe wallet. Many times i wrote complaint to [protected]@phonepe.com always they are replying it is solved.
So kindly help me to solve this problem.
Thank you
Rexy zwetlana
Chullickal br...
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