PhonePe Complaints & Reviews

. Big cheater app it'sthey deduct amount and never refund i pay my electricity bill through phone pee it deduct amount twice time they told me that from last 14 days that your amount will be credit to your account but still i haven't my refund and i called many time on toll-free number of phone pe but they not picked up call and no response of mail tweets etc

P1710190015496881834440 this is transaction id for the order i paid through phone pe wallet on 18th oct at 12:13am amounts to 349 inr, money was deducted, order was not confirmed from ebay, they say payment stuck in gateway, phonpe told me that it has been reversed back to your wallet but i didnt get the refund yet, phonpe customer care also never picks calls, refrain from using phonepe. I used phonpe method, my mobile number is [protected]

On dated 17.10.2017, i had withdrawl rs 1000/- from my phonepe wallet to my registred allahabad bank account no -*1363. The amount has been debit from wallet but not credit in my account, even the phonepe customer care doesnot receive the call. They give me the utr no[protected] & told me for contact banking branch, when i was contact to bank, bankers told me there is no information about this utr no

I made a transaction of rs.3000 using phonepe (No:[protected]) on 24th oct 2017 to send money to sbi acc no: [protected]. The amount was debited and the transaction was failed. A message was displayed stating that the amount will be credited back with in 9 days. I got the same response from your customer care guys when i asked for refund of rs.300 which was debited from my account on 5th oct 2017. The amount is not refunded till now. So i request you please refund my money of rs.3000 & rs.300 immediately. I want your immediate response.

I made a transaction through phone pe app on 5th october but the transaction failed and the amount was debited. It's been 22 days and they have not credited the money. And they are constantly giving me wrong information that they have credited the money back. I went to bank and they said they have not received any money from the utr no. They gave me. They are misguiding me regarding the issue
Utr no.[protected]
Transaction id p1710051415505899548516

I tried to send r. S.100 to my friend.
Phone pe transaction id-p1710121352220874958540.
But the transaction was not successful although 100 rupees has been deducted from my account.
The transaction was on the date of-12th october.
But i still did not get my money.
Please kindly take some immediate steps on my issue.
I also have another issue on the same company that it is showing that the transaction is successful on transaction id - p1710121609084141167217 in which i tried to send another 100 rupees but money has not reached the beneficiary account.

On dated 17.10.2017, i had withdrawl rs 5000/- from my phonepe wallet to my registred dena bank account no[protected]. The amount has been debit from wallet but not credit in my account, even the phonepe customer care doesnot receive the call. They give me the utr no[protected] & told me for contact banking branch, when i was contact to bank, bankers told me the utr no is not valid it must have starting any bankcode.

Then from last 6 das i m asking to phonepe for provide me details from which bank they have done transction,

Still now the phonepe doesnit give me any reply.

I have done transaction of rupees 20000 to other bank account but transaction has been failed but the same way amount has been debited for the failed transaction so please check the transaction status and refund my money back
Failed transaction utr number[protected]
Registered mobile number [protected]
Email id [protected]@gmail.com
Name - aravind. Kota
Please check the status and return

I recharged my jio number [protected] with rs 399 on[protected]. Phonepay was showing 100 cashback offer on first prepaid recharge and this was my first recharge. But, they credited only rs30 to wallet. I written their customer care with ticket id:#2918557 but they are not responding and delivery to mail id: [protected]@phonepe.com has failed. What to do now.

I recharge 399 rupees from phonepe but not successful and my balance detected from my bank account on 26 september, 2017. Msg from phonepe that our balance refund to 6-7 working days but not refund. So i request please refund my balance. The recharge by mistake my [protected] airtel number but network jio select so recharge failed. After sometime i recharge again my correct jio no. [protected].
Thanks

I want to recharge my jio number from the app phone pe wallet, but my transaction will be failed. But i try it again it take my another number and recharged on it.
But the main thing is that money is deducted from my account but don't show the balance in my number, number is [protected]
Please sort out this quickly otherwise i will complaints about this in consumer court.
Thank you

I was purchase in dell vostro through phonepe at 20 oct 2017. Some problem i had cancelled my order. But i still not received amount refund. I am already talk to flipkart customercare they told me alreadly amount transfer to phonepe. Phone pe customer support saying that the amount will be cradited within 7 working day. But wallet balance is 0. Pls help me

And phone pe support exutive making me fool every time i contact them that their team working to solve this problem.
My ticket id 2666094
My no:[protected]

It's already been 7 days i. E. 13/10/2017 since i have transacted the amount from my phonepe account and in my phonepe account its showing as successfully transferred to my bank account but it is not.
My bank account is still not credited with my transferred amount from phonepe but my money is deducted from phonepe account and my transaction id is "p1710130939083985127225". And the provided utr no. Is[protected].

Dear phone pe team...
Mere mobile pr phone pe app work nhi krta or naa hi mere number se phone pe work krta hai... Plz mere mobile or mere phone pe acount ki verification ki jaye or ise mere mobile pr chlaya jaye... Mera phone pe mobile number [protected] hai... Plz check this number and solve my problam as soon as... Mai pichle ek month se is baat k liye preshan hun... Mere phone pe wellet me 177 rupees bhi pde hai... Jo ki ab mere liye zero hai... Aap check kijiye or mera phone pe acount start kr dijiye

Thankful 2 u

Maine 18oct 2017 ko night me jio ka 399 rs. Ka recharge kiya tha lekin wah abhi tk process ing me h please cancle this recharge and send my cash in my phone pe [protected] wallet

that the bill payment transaction for ₹ 399/- on 18/10/2017 is pending with the transaction ID: NX[protected]

This cancel please fast my phone pe number [protected] me return my 399 cash fast

Dear sir/ma'am,

I tried recharging my jio mobile no - [protected] last evening (7:40pm, 18th october) using phonepe app using rd 399. An amount of 399 was deducted from my bank account but the corresponding number mentioned has got recharged yet. The scheme was a limited-time scheme on jio and hence, it is causing even more problems. I have already lodged a ticket with ticket id: #2989174. However, i am yet to receive a proper response. Expecting a quick action on your behalf.

On october 13th i made a transaction of rs 5000 from phonepe upi app. I tried to transfer rs 5000 from my bank of india account [protected] to state bank of india account [protected].
The money was debited from my account and the transaction status was kept pending for 5 days and they told me the money is safe we will process the transaction in few days you need not worry.
After 5 days i got a message from phonepe which is written below
Hi, we are sorry about the trouble. The transaction p1710132231584446497538 has failed and the amount has been refunded to the source account with the utr[protected]. We request you to check.
When i checked my account the money was not there so i rushed to my bank to see what has happened now the bank is not any taking responsibility for this transaction and if phonepe has refunded the amount then why it is not reflecting in my account?
I request phonepe to kindly give me my money back as they have taken it. It’s been 6 days. I am in urgent need of money. Thanks in anticipation.

11950 has been deducted from bank for failed transaction while sending upi payment to vasim on 18th october.

Money has been deducted for no service.
And i can't wait for too long. Take my query on top priority.

Txn id p1710182134270395643395

Kindly tell fast, when will i get my money back in bank.. Otherwise i'm going to take down phonepe for your lots of money deduction without any usage.

Dear sir,
Double payment through phonepy to apollo application vide below transaction details,
Ist vide c1710141809467491290211
From my direct south indian bank debit card via phonepy application to apollo for order no.[protected].
Iind vide c171014814425083340294 to phonepy and to apollo for same order no.[protected]. Request for crediting to my phonepy rs.400 which was paid... As my request for the same to both of them independently is pending for last one week.

G. Ramachandran mob no.[protected]

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Dear team,

I am not able to complete any transaction

15 days have been passed since i have registered a complaint to phone pe till date i have not received any satisfactory reply from your team
Kindly escalate the matter on top priority so that i can be able to withdraw the wallet amount 2520 from my phone pe account [protected]

"we sorry to inform you that phonepe has blocked your account...