PhonePe Complaints & Reviews

Have tried to place an order on 7th sept, 2017, the order got successful and the amount was successfully paid but i didn't get any message regarding the order confirmation nor i could find it under order details. When enquired about the same they said that transaction got failed from phonepe (Another looser company), and i need to contact them.

When i tried to contact phonepe, they said it was successful from their end and...

Dear Sir, I was trying to pay my electricity bill of Rs. 1070 using phonepe app on 19th August 2017. Transaction Was successful at that time Trans ID-NX[protected] and amount debited from my account. Later after 5 minutes I got message from phonepe "transaction was failed and amount will be refunded after 7-8 days". But they didn't refund amount and now they said they didnt received amount from bank. I clearly shows that phonepe is fraud...

Phone Pe — Not refunded the money for a failed transaction

I was trying to place an order on flipkart for morpheme remedies amlaki for RS 999. however the order was not successful
but the amount got debited from my phoenpe wallet . the
I have lost INR 999 because of PhonePe's error.
They are not refunding it back
please help
contact no ([protected])...

I paid my electricity bill through this application. The transaction was successful they cut balance from my account. The other day i got a message that bill not paid-transaction failed. Now its been 15 days they are not giving me refund. Every time they give me different different excuses.
I did this transaction on 31 aug.
Please find the attachments below which are clearly specifying my problem.
I read many comments...

I ordered products through flipkart in chandigarh. It was mentioned that if we pay through phonepe we will get 10% cashback. So i paid through my phonepe wallet.. The cashback should have been received till time.. But now when my addressed my issue to them... They are giving irrational explanations as to the same nd refusing to provide cashback. I ordered the product on 8th september, 2017....

Hello, i add 7000 amount using phonepe app in phonepe wallet from debit card of union bank of india but status shows transaction failed and money deducted from my account of union bank of india. This was happened with me on 10 aug 2017

Phonepe transaction id - p1708102128553569573184
Phonepe transaction id - p1708102101067515463757

Thank you....

Dear sir
There was an offer running on flipkart that if we buy products on flipkart and use phone pe wallet. I will get 10 % cashback from september 2nd to 7th september. I read full terms and conditions and i saw that my product that i was going to buy is eligible for cash back. I ordered that product at 4th september. My order id was od[protected]. I successfully payed flipkart the amount via phone pe. But i did not recieved...

I join the phonepe referring program for ₹100 per refer offer, and i earn ₹10, 300/- rupees from phonepe wallet by referring program... And after 10 days they blocked my account[protected]
I called customer care then they told me wait 48 hrs. It will be re enable...
After two days they told your account blocked to security issues,
And wait 2 more days.
But still after 6 days account is blocked... And they...

Date :23 aug 2017
Order id: tx[protected]

I am sachin shelke from pune. On 23 aug 17 i have order some product worth rs 949 on flipkart. But due to some reason my order not get confirm and my phone pe wallet get deducted with 949 rs.
Since 23 i am trying get touched with phone pe. But they continuously they are telling me wait for 1 business day.
Now its 4 th sept still my issue not resolved.br...

I made my bsnl landline bill payment on aug 9 of rs 960 from phonepe which got failed but amount was debited from my account. And i filed my complaint the very next day but till date i have not received my amount back. I HAVE MADE THE PAYMENT THROUGH MY CREDIT CARD AND THE AMOUNT IS BEING REFLECTED IN MY MONTHLY STATEMENT.PhonePe is asking to contact the bank but bank is saying that the amount is debited on said date....

I made payment from phoneme for flip cart payment. My amt is rs-26000 debited from my account. Transaction was successful but not received payment to flip cart. I complained on date 23-aug-17 but still customer support team makes me fool and give assuring for that.
100% fraud company.
My both payment transaction id are :-
1:- p1708231525213414970375
2:- p1708231547127067059452
First payment 12999 and...

Dear sir
My jio recharge rs.399 was failed my transaction is failed but my amount got debited in my account please refunded my amount my transaction id-nx[protected] please solve my problem already is 12 days ago all transaction my amount 399 please refunded
My amount very soon phonepe is fraud company all transaction failed but amount got
Debited...

I habe referred 4 of my friends to the phonepe app personally installed from my referral link and have done the transaction personally from their android but phonepe support is telling me that the referred persons doesn't downloaded the app from my link what the like if they dont wamt to give any amount why r they running a fake refer and earn offer then...

Hey guys phonepe refer and earn program was not successfully running now a days i done totally 13 refers for that i got 800 rs but remaining peoples cashback was not awarded to me the support team also unable to help me for the # sake dont refer anyone dont go for unreasonable #in tensions thank u cheers here by seeing this message any support team member can explain my problem caused for me is their any way to get that cashback back to my...

Three months i paid my electricity bill through phone pe app transaction failed but amount was debited from my account.
There is no option of calling any customer care so i msg them and from last three months they are only consoling me and asking for me to keep patience. Even i mailed them but still same response.

And after looking at complaints all customer have i have lost the hope of refund they are fraud company...

Phonepe's referral program is fraud i invited my 4 friend to install the app using my link got cashback for the first two and for the next two no cashback was given. Support says"we have checked the invitee's account details and found that the invitee has not downloaded the phonepe app using the link which was provided by you. So, unfortunately, you are not eligible for the requested cash back offer as of now.", but how is it possible my...

I entered my Jio number, and proceeded to the payment page. The amount got debited from my Debit card and I received a quick text message about the amount debited from phonepe wallet and the cashback of Rs 75/- received. But unfortunately, my Jio recharge of Rs 399/- was showing the following message "Recharge Processing...". I thought of waiting as sometimes it take a while due to traffic. But today it is 18 Aug 2017 and Jio has barred all...

Hi guys,

I received a message from phone pe advertising their cashback offer of rs 75/- on your jio recharge of rs 399/-. It was on 16 aug 2017, at around midnight i installed phone pe app from play store and registered myself. I entered my jio number, and proceeded to the payment page. The amount got debited from my debit card and i received a quick text message about the amount debited and the cashback of rs 75/- received....

Hi

I have used phonepe app to pay my bescom power bill of july 2017 month, transaction failed on august 5th and attached screenshot to complaint and my amount got debited 1132 usually the amount credited with 48 hours but more than 12 days ago not received my money i have tried customer care not reachable and no response from email please help me on this.

Transaction i'd. Nx[protected]
Date aug 5 2017...

I paid my mtnl landline bill 2 days ago but it has not been processed till now through phonepe app. The money has been deducted from the wallet but there is no confirmation and when i check in mtnldelhi.in link they show that the bill is still not paid.
To — mtnl delhi
Through — phonepe app
Landline number —[protected]
Transaction id — nx[protected]
Amount — rs478
Registered mobile...