PhonePe Complaints & Reviews

PhonePe is a UPI transactions app jointly developed by Flipkart Payments Limited (subsidiary: FX Mart Pvt. Ltd.) and Yes Bank. I have been using this app for the past 1 month. About 5 days ago I was supposed to receive money via PhonePe from a certain UPI linked account. The transaction ID was P1703312331024499087565. The transaction was stuck at processing and as the sender tells me, the money was debited from his account. My reason for complaint is that even after several attempts, the customer care didn't bother to respond to this problem. I believe an organisation dealing in finances should have a prompt customer service team, however PhonePe customer care is almost non existent, it isn't accessible at all. It always seems to be overloaded and problems aren't solved. Please look into their customer support.

I have paid my light bill through phonepe as per above said transaction No. NX[protected] on dt. 9.3.2017. but it was failed and "the refund will be made within 24 hours " as per phonepe message. but it was not done. since then i requested for refund 4-5 times. then I got the message " refund will be made in 8 working days as per banking rule". But sorry to say that it has not been done till today.

I Have Complaint FOr Phone Pe Company.I Do The Simple Wallet Topup OF Phonepe company On 13th January 2017 Of Rs 7000.
But Some Issue Of Internet Failure My MOney Is Debited From My Bank Account But NOt Added In my phone Pe wallet.
I Repeatly Call To customer Care Of Phone Pe They Always Say Your Case Is Escalated ANd Money Is Refunded Soon.But After SOme DaysWhen I Say to them for give me reference no. of refunded money.they decline to give me the no. . they say no reference no. generate. Then they change the statement in the mid of febyary they say to me the phonepe company have no recieve my money or your money is stuck in your s bank account.then i call the customer care or also talk with bank manager of pnb bank of patiala for the money purpose but they say no money is recieved by us yet.so plz contact to the phone pe.but both of this conversation my money is not refunded back to me.i dont know where is my money stuck in bank or in phone pe account.plz do some thing for this matter.i willl give give you my phone pe no. which help you for this case phone pe account no. [protected] or my contact no. is [protected] or my name is Mukul Gupta. plz do something for give my money back.

I have done a recharge of Rs 50 on 11th Feb 2017 and it got failed. I have called the customer care of phone pe and they said that it will be refunded within 8 days. When I asked for the bank reference number they said that its not available with them . In reality there is no reference number because they haven't initiated the refund yet. This is a fraud company . DO NOT recharge using this wallet. I have lost all hopes of getting my refund...

My name is prashant singh, i was using phonepe Making the transaction But it was failed And the amount was deducted from my account and i was asking for refund from the company But no response from the company they said within 7 days it will be refunded but today is 8th day, i have an emi from bank which has to be deducted from my account so i was hoping if the refunded money will be added the i was able to pay to the emi but phone has took so much of time and i have been charged 287rs from the bank twice so i want that my money should be refunded along with rs 287

Dear sir/madam,
I, Rajib Ganguly have done money transfered Rs. 3610/-through Phonepe platform from my IDBI Bank account [protected] IFSC:IBKL0000358 to my SBI account [protected] IFSC: SBIN0002089 on 05 /02/2017 at 8:40 Am.Messege shown failed to send money with transaction id: Phonepe : P1702050840532110260573 & idbi upi/[protected]/[protected]@ybl but the amount debited in my account with in seconds.

Dear, as on Today (dated - 01/02/2017 Time 16:53)
I Have Transferred my PhonePe Wallet to my Bank Of Maharashtra but PhonePe Application Cant be Done it
3100 rs are deducted from my [protected] PhonePe account wallet
i request to transfer the sum of Amount to my [protected] for Bank of Maharashtra Account
PhonePe have gets the Second Fraud with me
Thats the reason to get the complaint
i Request to Complete These Transaction Fastly Please
Please Check and Infirm me What is the Problem