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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 18

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Money deducted from phone pe account but receiver account not received amount and transaction status still showing pending. Please refund the amount if you cannot transfer successfully....
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J
Jawed patel
from Dhar, Madhya Pradesh
Mar 27, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Account frozen

Address:Kacchi Baroda,badnawar,Dhar(M.P)454660

Dear sir/mam
Since last 1 month my phonepe account has been blocked...I don't violet any rules...have raised queries but not get respond from phonepe... I'm daily user of phonepe that's why facing so man problem...please help me...
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P
pranita Narayan tambde
Mar 26, 2022
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Money is deduct but electricity bill is pay

Address:india

Have paid a sum of Rs810/- from my phonepe wallet on 10 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter...
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K
Krutika Dighe
Mar 24, 2022
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Payment refund- as made payment to wrong subscription id

Address:Mhaskewasti, Ravet Pune

I made payment to TATAPLAY but incorrect subscription id of 201 using PHONEPE. Raised complaint with both d service provider. Tataplay said since i used third party app for payment I need to raise it with PHONEPE. Raised with PHONEPE bit dey r saying raise it with TATAPLAY. REALLY struggling to get refund for dis as both d parties are denying. Kindly help me to get my payment refunded asap. Thanku...
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P
pshubham0411
Mar 24, 2022
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Fraud call from phonepe

I have god call at 12:28 pm 24-march-2022 from this cell no [protected], someone speaking from other side and saying I am calling from phone pay company.

and he ask me to share card detail, and asking about personal detail....
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R
Rajuraam
from Delhi, Delhi
Mar 24, 2022
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Phonepe refund customer Help 9330189594

Address:Delhi

Phonepe recharged
I hvae PhonePe business account since February 21. Initially I got my dues credited to my bank account.

Upto 4 months I was getting amount credited to my bank.

Since last week of May I am not getting credit to my bank.

You said that bank account is freeze. So open second bank account to get credit. But it is functioning perfectly alright. I am getting online payments to...
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R
Rahul Raam
Mar 22, 2022
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Phone Pe Customer Help 9330189594

Address:Delhi new Delhi
Website:www.google.com

Hi
Phone pay please help me
I had transferred 2000/- amount to vaishli shinde but by mistakenly transferred to shoheb goli
In between on phone pay registered mobile number is same both name.
My I request to you phone pay
Kindly give us customer care no
And help refund from wrong account...
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V
Vaibhav Singh Patel
from Raisen, Madhya Pradesh
Mar 22, 2022
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Transaction of Rs. 7400/- from my phonepe wallet is not received by merchant.

I have paid a sum of Rs. 7400/- from my phonepe wallet on 11 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter.
Thankingyou
Name - Vaibhav Patel
Mob - [protected]
E-mail [protected]@gmail.com...
+1 photos
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Y
Yerrabati
from Kurnool, Andhra Pradesh
Mar 21, 2022
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UPI reversal

I got amount 7620 debited From my account on March 7th stating UPI reversal in my bank statement, the amount was credited into my account on March 2nd ..even the beneficiary didn't get credited...
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R
rishirich008
from Morena, Madhya Pradesh
Mar 19, 2022
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Account blocked on phonepe

My phonepe account was suddenly blocked without informing. felt terrible . I am a regular customer of PhonePe. I make a lot of payments from PhonePe and receive a lot of payments daily. But my account got blocked all of a sudden.I need phonepe very much. Please unblock my phonepe account asap. And please give me the valid reason for blocking....
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K
Kynsai Iangrai
Mar 18, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Insurance Declined from Insurance company. Refund needed

I bought an insurance from Phonepe on the 5th of March. It was under processing till 14th of March and it just got declined. The amount though it's debited. When I contacted Phonepe support they said insurance team will connect within 24 hours but they did not. It's been twice they told the same. This is the worst customer support you can offer. Please help get my refund back. I don't want your stupid insurance....
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A
Asmeetakaniche
from Pune, Maharashtra
Mar 18, 2022
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Block Fraud Call

I got fraud call from this [protected] number. Pls block this number to save others from fraud....
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R
romiii
from Delhi, Delhi
Mar 16, 2022
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Amount debited but didn't send to the receiver side

Send the amount through PhonePe app amount debited in my account but the receiver didn't receive the payment kindly refund the amount as soon as possible everytime I was facing this payment issue kindly resolve it..
PhonePe number [protected]...
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S
Shahwaz beg
from New delhi, Delhi
Mar 16, 2022
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Regarding delay in translation which lead to duplicate payment

I was traveling to Jaisalmer and had made a transaction of rs.420 to a merchant with transaction id- T2203011132061265682384 but the transaction was shown as under process and money from my back account was deducted. I waited for almost 1 hr but transaction was still showing under process, ultimately I had to pay cash to the merchant and left for Delhi. Immediately I hv raised concerned with phone pe and submitted that payment is done on...
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S
Shreedhar Mahendrakar
Mar 15, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
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Failure to pay Beneficiary

Please note:
 10 Feb 2022 [protected]@ybl-YESB0YBLUPI[protected] Payment of Rs.1665.00 made. Same Failed & got refunded vide YESB[protected]-R02 Phone PeRevers.
 10 Feb 2022, again in very next transaction transferred Rs.1665, Vide transaction # [protected]@ybl-YESB0YBLUPI[protected] payment deducted from HDFC account but Neither payment reached beneficiary nor refunded till date!
 17th Feb -After receiving...
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7
7908564264
from Taherpur, West Bengal
Mar 13, 2022
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Debited money not adjusted in the account of WBSEDCL

I pay Rs-800 to WBSEDCL via using bar code, money debited on my account but it is not yet adjusted to the WBSEDCL account. The transaction UTR No[protected]....
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P
pravin321
from Pune, Maharashtra
Mar 13, 2022
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UPI fraud

UPi fraud happen and INR 355555 amount auto debit from bank account

Spammers take control of phone and auto debit amount via UPi phonepay on differnt bank account of spammers.i complaint to phonepay but they had told please claim to bank...
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K
kavitha suragani`
from Hyderabad, Telangana
Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Issue of Rs. 666

I have recharged the for Rs. 666/- for Jio Mobility Services, through phonepe.

Amount got deducted, but recharge not happened. The recharge was made on 5 march at 7.37 PM., still now i did not get the Refund back.

Please find the below

transaction Id: T2203051937163998733960
UTR Number:[protected]...
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K
Kamlesh Malawade
Mar 11, 2022
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About Money Transfer to wrong account

Address:Cidco,NAshik,Maharashtra

I did UPI transaction using QR Code on phone pay dated on 09th march 2022 at06:49 pm, then i used to call that person who received money but he didn't respond to my call, now i request you to tray to refund my money....
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U
uday khatawate
Mar 10, 2022
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Not supporting customer service

Address:Gadag

Whenever I try to connect to complaint o[censored]nrec amount they generate a ticket I am confused to whom where that ticket is generating just I tried to contact you are one of phonepe executive he asked me the bank statement and the transaction which has filled sorry which has successful but I didn't receive that payment regarding that just I am trying to complaint from 15 days...
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