PhonePe Complaints & Reviews

I have been following phone pe since 2 days so many times for my pending transaction and till my problem not resolved. However my amount of 4000 rupees was debited from my account on 15 April 2022 at 9.30 a.m but not credited to recipients account.
Transaction id- T2204150929571823997775
UTR no[protected]
Request you to resolve my query as soon as possible

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Iam using phonepe for long while on. One day unfortunately by mistake i have deactivate my account. Now when i think to re register my account they were showing that something went wrong. I wish to use phonepe so if you can do anything for me please let me know. Please contact me back as soon as possible. Thank you

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Message on phone pe shows funds transfer is pending and the amount has been taken from my account. Its not gone to the receivers account. Its urgent plz look at and resolve immediately.

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Opted for phonepe for payment today (13/4/22). As there was no phonepe option available with driver. I have paid in cash. But my payment didn't get updated and the app still shows outstanding amount to be paid.
CRN [protected], Amount paid for the ride 164/-
Driver's Name: Kethavath

It was the same for yesterday's ride!

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I had an account, i requested to delete the account due to some reason, and now I'm trying to register with the same mobile number, and I'm not able to register. please help me in fixing this issue.
thanks

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Refund not received after failed transaction
Amount - Rs. 2040
Transaction id
NX22040510493958372190001
Transaction date - 5 April 2022

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Address: 11-3-664/381/A, SANJEEVAPURAM PARSIGUTTA

I had made payment of creditcard payment (Kotak) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App

The details of transaction is as below:

Date & time of transaction: 30th March 2022
Bank account: Debited from Axis Bank
Utr no:[protected]
Txn. Id: NX22033007244046325837241

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Address: Ingraham Institute Ghaziabad

Tarin number 12595 pnr no [protected] cnacel date 20 march 2022 but refund amount not received till now .transaction id [protected]. total amount 985 rupees not credit till now.

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I have done a payment of rs 3000 on 31st March 2022 to a merchant but not received by the merchant.
Please refund my money back to my bank account.

My UTR no[protected]

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I had done payment of my credit card by phonepe but 1080₹ amount is debited from my account but not credited in my credit card I got late penalty no help from PhonePe

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Address: Phonepe Private Limited · Office-2, Floor 4,5,6,7, Wing A, Block A, · Salarpuria Softzone, Service Road, · Green Glen Layout, Bellandur · Bengaluru ..

Dear Sir/Madam,

Subject : - Amount paid by Phone pay but Merchant still have not received the payment.

This is with regards to the Amount transferred to PNB - Metlife on 27th March 2022 for Rupees - 98, 773/-. The amount was transferred using the mobile Phone pay Number as # [protected]. The amount was transferred from the SBI Savings account number # [protected] ( A/c Holder - Shashikanth BN).

It seems that the amount is still in Phone Pay and this amount is still not released to PNB Metlife.
I checked with the customer service, but was told to wait for a few more days.

Thanking You,
Phone Pay User ( [protected])

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Address: 372, BEML Layout, 3rd stage, 8th Main road

Dear Sir/Madam,

Subject : - Amount paid by Phone pay but Merchant still have not received the payment.

This is with regards to the Amount transferred to PNB - Metlife on 27th March 2022 for Rupees - 98, 773/-. The amount was transferred using the mobile Phone pay Number as # [protected]. The amount was transferred from the SBI Savings account number # [protected].

Attached is the Bank statement for your reference.

It seems that the amount is still in Phone Pay and this amount is still not released to PNB Metlife.
I checked with the customer service, but was told to wait for a few more days.I never thought there would be so much trouble in paying the bills to merchants through Phone pay since it's already been more than a week.
Would you be kind enough to resolve this issue, if not kindly refund the money back to the above mentioned account.
Hope to hear from you at the earliest.

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Address: Maregaon Ta Maregaon dist yavatmal

Hello sir /madam
I have done wrong transaction by mistake 11058/-
The UTR No :[protected]
And transaction id :- T2204051258593844785350
Please Cancel My this Transaction and Refund my amount immediate.
I am shairing transaction screen shot also.

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Address: Hyderabad

Dear Sir/Madam,
By Advertise send Prize money in Bank. By Default a Claim reward is display in my phone(Phone pe) app.when I Scratch this card and give my UPI pin, my amount Rs.433 is debited from my bank account. So, please take necessary action to Refund my Money to my bank account.This money is my hard work and earn this Money.

Thanking you,

Your's faithfully,
J.Deepan Chakkaravarthi

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Address: Naregaon aurangabad

I was make a payment why phonepe on 5/4/22 but it's stuck/pending but it's to impotant for me at the time

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Hi team,
Phone pe transaction id: T2203240938409937264382

I purchased ticket in irctc and payment done through phone pe account. My money 287.70rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please...

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I had transferred amount 2500/- towards a bank account in Axis Bank. The phonepe app showed the transaction is processing. The amount is debited from my Indusld Bank Account but still not credited to recipient. And the transaction is still showing processing in Phonepe. Its been 5 days to this. Phonepe Support is not even replying to the issue raised. Please Help.

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Address: Hudco colony home no 52, Talk.yeola Dist.nashik

I have transferred money from idbi bank my account to Yesbank bank account my account debited but not received by reciver yesbank account and I have not get refund.

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Respected Sir,
I am unable to proceed my account.
My [protected] Phone Pay account is inactive.
what is the procedure to activate my Phone Pay account

PhonePe customer support has been notified about the posted complaint.

Apr 05, 2022

Updated by er1 a

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Dear sir / madam
On 02.04.2022 I made the rent payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile as Chandra. My ticket number is[protected]. Pls check and confirm where my money went . Pls help me to get it.

Regards
Surya
My registered mobile number is [protected]

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 18

Phone pe- amount debited and transaction pending

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Reactivation of my phonepe account

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Funds transfer pending and the amount is debited from my account

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Paid in Cash as there was no phone pe with driver

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Restore deleted account

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Refund not received after failed transaction

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Cancel tickets refund issues

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About my UPI transaction

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Credit card payment done but not credited in credit card

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Money still with Phone pay not credited to Merchant

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Money deducted from bank but train ticket not booked

Failed transactions

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Transferred money to other account debited but not received yet

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Unable to proceed my account.

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Issue with Rent payments via Phonepe

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