PhonePe Complaints & Reviews

Money deducted from phone pe account but receiver account not received amount and transaction status still showing pending. Please refund the amount if you cannot transfer successfully.

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Address: Kacchi Baroda,badnawar,Dhar(M.P)454660

Dear sir/mam
Since last 1 month my phonepe account has been blocked...I don't violet any rules...have raised queries but not get respond from phonepe... I'm daily user of phonepe that's why facing so man problem...please help me...

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Address: india

Have paid a sum of Rs810/- from my phonepe wallet on 10 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter

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Address: Mhaskewasti, Ravet Pune

I made payment to TATAPLAY but incorrect subscription id of 201 using PHONEPE. Raised complaint with both d service provider. Tataplay said since i used third party app for payment I need to raise it with PHONEPE. Raised with PHONEPE bit dey r saying raise it with TATAPLAY. REALLY struggling to get refund for dis as both d parties are denying. Kindly help me to get my payment refunded asap. Thanku

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I have god call at 12:28 pm 24-march-2022 from this cell no [protected], someone speaking from other side and saying I am calling from phone pay company.

and he ask me to share card detail, and asking about personal detail.

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Address: Delhi

Phonepe recharged
I hvae PhonePe business account since February 21. Initially I got my dues credited to my bank account.

Upto 4 months I was getting amount credited to my bank.

Since last week of May I am not getting credit to my bank.

You said that bank account is freeze. So open second bank account to get credit. But it is functioning perfectly alright. I am getting online payments to the said account. Why to open second bank account?

Interestingly I have bank account in same bank and branch and you are crediting amount to the bank for my another Business PhonePe account.

I want to know what is problem with my bank account according to you?
So I can correct it and will get my money to my bank account.

For your fictitious problem I don't want to new bank account.

TOTAL DUES IS Rs. 500

It is not small amount.

I am eagerly awaiting your proper

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Address: Delhi new Delhi

Website: www.google.com

Hi
Phone pay please help me
I had transferred 2000/- amount to vaishli shinde but by mistakenly transferred to shoheb goli
In between on phone pay registered mobile number is same both name.
My I request to you phone pay
Kindly give us customer care no
And help refund from wrong account

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I have paid a sum of Rs. 7400/- from my phonepe wallet on 11 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter.
Thankingyou
Name - Vaibhav Patel
Mob - [protected]
E-mail [protected]@gmail.com

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I got amount 7620 debited From my account on March 7th stating UPI reversal in my bank statement, the amount was credited into my account on March 2nd ..even the beneficiary didn't get credited

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My phonepe account was suddenly blocked without informing. felt terrible . I am a regular customer of PhonePe. I make a lot of payments from PhonePe and receive a lot of payments daily. But my account got blocked all of a sudden.I need phonepe very much. Please unblock my phonepe account asap. And please give me the valid reason for blocking.

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I bought an insurance from Phonepe on the 5th of March. It was under processing till 14th of March and it just got declined. The amount though it's debited. When I contacted Phonepe support they said insurance team will connect within 24 hours but they did not. It's been twice they told the same. This is the worst customer support you can offer. Please help get my refund back. I don't want your stupid insurance.

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Mar 19, 2022

Updated by Kynsai Iangrai I have complaint 5 times. Yet I didn't receive any calls from PHONEPE insurance team. ### this... You just lost a CUSTOMER.

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I got fraud call from this [protected] number. Pls block this number to save others from fraud.

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Send the amount through PhonePe app amount debited in my account but the receiver didn't receive the payment kindly refund the amount as soon as possible everytime I was facing this payment issue kindly resolve it..
PhonePe number [protected]

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I was traveling to Jaisalmer and had made a transaction of rs.420 to a merchant with transaction id- T2203011132061265682384 but the transaction was shown as under process and money from my back account was deducted. I waited for almost 1 hr but transaction was still showing under process, ultimately I had to pay cash to the merchant and left for Delhi. Immediately I hv raised concerned with phone pe and submitted that payment is done on cash, may kindly arrange for refund. Now after many days I didn't get the refund and connected to customer care who was very rude and saying the money was credited to merchant after two days and now we can not support you. Request refund from Phone pe

- Shahwaz Beg
[protected]

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Please note:
 10 Feb 2022 [protected]@ybl-YESB0YBLUPI[protected] Payment of Rs.1665.00 made. Same Failed & got refunded vide YESB[protected]-R02 Phone PeRevers.
 10 Feb 2022, again in very next transaction transferred Rs.1665, Vide transaction # [protected]@ybl-YESB0YBLUPI[protected] payment deducted from HDFC account but Neither payment reached beneficiary nor refunded till date!
 17th Feb -After receiving the alert form beneficiary (SBI), paid Rs.1665.00 vide HDFC net Banking.
As the payment last date was 12th Feb, SBI penalized me with Rs.750.00 as a late fee!!
Stapled are the SBI statement, HDFC statement for your ready references please.
Hope you can understand the gravity.

Thanks & Regards.

Shreedhar. Mahendrakar.
Bengaluru.
Cont.[protected] /[protected]

PhonePe customer support has been notified about the posted complaint.

Mar 15, 2022

Updated by Shreedhar Mahendrakar Support system is 3rd grade

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I pay Rs-800 to WBSEDCL via using bar code, money debited on my account but it is not yet adjusted to the WBSEDCL account. The transaction UTR No[protected].

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UPi fraud happen and INR 355555 amount auto debit from bank account

Spammers take control of phone and auto debit amount via UPi phonepay on differnt bank account of spammers.i complaint to phonepay but they had told please claim to bank...

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I have recharged the for Rs. 666/- for Jio Mobility Services, through phonepe.

Amount got deducted, but recharge not happened. The recharge was made on 5 march at 7.37 PM., still now i did not get the Refund back.

Please find the below

transaction Id: T2203051937163998733960
UTR Number:[protected]

Jan 23, 2023

Complaint marked as Resolved

The amount has been refunded,

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Address: Cidco,NAshik,Maharashtra

I did UPI transaction using QR Code on phone pay dated on 09th march 2022 at06:49 pm, then i used to call that person who received money but he didn't respond to my call, now i request you to tray to refund my money.

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Address: Gadag

Whenever I try to connect to complaint o[censored]nrec amount they generate a ticket I am confused to whom where that ticket is generating just I tried to contact you are one of phonepe executive he asked me the bank statement and the transaction which has filled sorry which has successful but I didn't receive that payment regarding that just I am trying to complaint from 15 days

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 19

Money deducted from phone pe account but status showing pending

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Account frozen

Money is deduct but electricity bill is pay

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Payment refund- as made payment to wrong subscription id

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Fraud call from phonepe

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Phonepe refund customer Help 9330189594

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Phone Pe Customer Help 9330189594

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Transaction of Rs. 7400/- from my phonepe wallet is not received by merchant.

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UPI reversal

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Account blocked on phonepe

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Insurance Declined from Insurance company. Refund needed

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Block Fraud Call

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Amount debited but didn't send to the receiver side

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Regarding delay in translation which lead to duplicate payment

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Failure to pay Beneficiary

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Debited money not adjusted in the account of WBSEDCL

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UPI fraud

Refund Issue of Rs. 666

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About Money Transfer to wrong account

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Not supporting customer service

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