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Updated: May 12, 2026
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PhonePe reviews & complaints page 19

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G
Gajula Surya
Apr 4, 2022
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Dear sir / madam
On 02.04.2022 I made the rent payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile as Chandra. My ticket number is[protected]. Pls check and confirm where my money went . Pls help me to get it.

Regards
Surya
My registered mobile number is [protected]
PhonePe customer support has been notified about the posted complaint.
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    S
    shank98
    Apr 4, 2022
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    Fake transaction page

    Iam a phone pe user. my friend told me that he sended the money. to my friend via phone pe application and sended me screenshot. for confirmation
    but my friend didt received the money or any text messages.

    payment amount = 5400/-
    Transaction ID = P[protected]...
    +1 videos
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    S
    Sanskriti Grewal
    Apr 4, 2022
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    I had recharged my Jio number for Rs. 666 from the JIO App itself and made payment through Phone pe platform. I had used my cash back points of 132 rs from Jio which deducted my amount to 532 Rs.
    The same 532 rs for deducted and no recharge was made to my number.
    I had done several complaints through the customer care of Jio and Phone pe as well but it's more than 10 days, no response and no money was refunded back to me.
    Please resolve my issue.
    PhonePe customer support has been notified about the posted complaint.
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      K
      Krayadeal Nepal
      Apr 4, 2022
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      Hello Phonepe customer care,
      I was about to book my ticket from easemytrip.com on 01/04/2022 using phonePe upi, while doing so the payment got failed and my amount of Rs 10, 548 got deducted from my bank account. The ticket booking was not completed, so i called easemytrip and inquired about it. They said that they havent received the amount and the payment must have stuck on PhonePe side. So i request you to refund my money as soon as possible as i need to book another ticket for returning home.
      PhonePe customer support has been notified about the posted complaint.
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        R
        RK Shwetha Rudy
        Apr 2, 2022
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        I transferred money to other's account but my payment is pending stetus wanted to give money someone, i transferred 1Rs it's successful payment but other payment is still pending it's already Taken two days but money is not transferring, money is debited from my bank account..
        PhonePe customer support has been notified about the posted complaint.
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          S
          Sawai Lal prajapat
          from Jaipur, Rajasthan
          Mar 31, 2022
          Resolved
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          Resolved

          Address: Jaisalmer, Rajasthan

          ₹668 has been deducted from my bank account but I haven't got recharge of 666 Rs on my Jio mobile number [protected]. My registered number on phonePe [protected]. Transaction Id NX2203302017860324369391 & UTR[protected]. there is no way to resolve this issue on phonepe, please resovle this issue ASAP.
          Mar 31, 2022
          Complaint marked as Resolved 
          There is no solution to this problem yet.
          PhonePe customer support has been notified about the posted complaint.
          Mar 31, 2022
          Updated by Sawai Lal prajapat           Not resolved this issue. complain status is wrongly show.
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            N
            Nabiya Umam
            Mar 30, 2022
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            Website: Phonepay

            Js got notification from phonepay yu won 896...after that my money was debited pls do refund my money back
            PhonePe customer support has been notified about the posted complaint.
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              M
              Manjums88
              Mar 29, 2022
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              Money deducted from phone pe account but receiver account not received amount and transaction status still showing pending. Please refund the amount if you cannot transfer successfully.
              PhonePe customer support has been notified about the posted complaint.
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                J
                Jawed patel
                from Dhar, Madhya Pradesh
                Mar 27, 2022
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                Account frozen

                Address: Kacchi Baroda,badnawar,Dhar(M.P)454660

                Dear sir/mam
                Since last 1 month my phonepe account has been blocked...I don't violet any rules...have raised queries but not get respond from phonepe... I'm daily user of phonepe that's why facing so man problem...please help me...
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                P
                pranita Narayan tambde
                Mar 26, 2022
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                Address: india

                Have paid a sum of Rs810/- from my phonepe wallet on 10 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter
                PhonePe customer support has been notified about the posted complaint.
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                  K
                  Krutika Dighe
                  Mar 24, 2022
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                  Address: Mhaskewasti, Ravet Pune

                  I made payment to TATAPLAY but incorrect subscription id of 201 using PHONEPE. Raised complaint with both d service provider. Tataplay said since i used third party app for payment I need to raise it with PHONEPE. Raised with PHONEPE bit dey r saying raise it with TATAPLAY. REALLY struggling to get refund for dis as both d parties are denying. Kindly help me to get my payment refunded asap. Thanku
                  PhonePe customer support has been notified about the posted complaint.
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                    P
                    pshubham0411
                    Mar 24, 2022
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                    I have god call at 12:28 pm 24-march-2022 from this cell no [protected], someone speaking from other side and saying I am calling from phone pay company.

                    and he ask me to share card detail, and asking about personal detail.
                    PhonePe customer support has been notified about the posted complaint.
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                      R
                      Rajuraam
                      from Delhi, Delhi
                      Mar 24, 2022
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                      Address: Delhi

                      Phonepe recharged
                      I hvae PhonePe business account since February 21. Initially I got my dues credited to my bank account.

                      Upto 4 months I was getting amount credited to my bank.

                      Since last week of May I am not getting credit to my bank.

                      You said that bank account is freeze. So open second bank account to get credit. But it is functioning perfectly alright. I am getting online payments to the said account. Why to open second bank account?

                      Interestingly I have bank account in same bank and branch and you are crediting amount to the bank for my another Business PhonePe account.

                      I want to know what is problem with my bank account according to you?
                      So I can correct it and will get my money to my bank account.

                      For your fictitious problem I don't want to new bank account.

                      TOTAL DUES IS Rs. 500

                      It is not small amount.

                      I am eagerly awaiting your proper
                      PhonePe customer support has been notified about the posted complaint.
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                        R
                        Rahul Raam
                        Mar 22, 2022
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                        Address: Delhi new Delhi
                        Website: www.google.com

                        Hi
                        Phone pay please help me
                        I had transferred 2000/- amount to vaishli shinde but by mistakenly transferred to shoheb goli
                        In between on phone pay registered mobile number is same both name.
                        My I request to you phone pay
                        Kindly give us customer care no
                        And help refund from wrong account
                        PhonePe customer support has been notified about the posted complaint.
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                          V
                          Vaibhav Singh Patel
                          from Raisen, Madhya Pradesh
                          Mar 22, 2022
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                          I have paid a sum of Rs. 7400/- from my phonepe wallet on 11 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter.
                          Thankingyou
                          Name - Vaibhav Patel
                          Mob - [protected]
                          E-mail [protected]@gmail.com
                          PhonePe customer support has been notified about the posted complaint.
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                            Y
                            Yerrabati
                            from Kurnool, Andhra Pradesh
                            Mar 21, 2022
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                            I got amount 7620 debited From my account on March 7th stating UPI reversal in my bank statement, the amount was credited into my account on March 2nd ..even the beneficiary didn't get credited
                            PhonePe customer support has been notified about the posted complaint.
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                              R
                              rishirich008
                              from Morena, Madhya Pradesh
                              Mar 19, 2022
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                              My phonepe account was suddenly blocked without informing. felt terrible . I am a regular customer of PhonePe. I make a lot of payments from PhonePe and receive a lot of payments daily. But my account got blocked all of a sudden.I need phonepe very much. Please unblock my phonepe account asap. And please give me the valid reason for blocking.
                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                Kynsai Iangrai
                                Mar 18, 2022
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                                I bought an insurance from Phonepe on the 5th of March. It was under processing till 14th of March and it just got declined. The amount though it's debited. When I contacted Phonepe support they said insurance team will connect within 24 hours but they did not. It's been twice they told the same. This is the worst customer support you can offer. Please help get my refund back. I don't want your stupid insurance.
                                PhonePe customer support has been notified about the posted complaint.
                                Mar 19, 2022
                                Updated by Kynsai Iangrai                                 I have complaint 5 times. Yet I didn't receive any calls from PHONEPE insurance team. ### this... You just lost a CUSTOMER.
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                                  A
                                  Asmeetakaniche
                                  from Pune, Maharashtra
                                  Mar 18, 2022
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                                  I got fraud call from this [protected] number. Pls block this number to save others from fraud.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    R
                                    romiii
                                    from Delhi, Delhi
                                    Mar 16, 2022
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                                    Send the amount through PhonePe app amount debited in my account but the receiver didn't receive the payment kindly refund the amount as soon as possible everytime I was facing this payment issue kindly resolve it..
                                    PhonePe number [protected]
                                    PhonePe customer support has been notified about the posted complaint.
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