PhonePe Complaints & Reviews

Iam a phone pe user. my friend told me that he sended the money. to my friend via phone pe application and sended me screenshot. for confirmation
but my friend didt received the money or any text messages.

payment amount = 5400/-
Transaction ID = P[protected]...

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I had recharged my Jio number for Rs. 666 from the JIO App itself and made payment through Phone pe platform. I had used my cash back points of 132 rs from Jio which deducted my amount to 532 Rs.
The same 532 rs for deducted and no recharge was made to my number.
I had done several complaints through the customer care of Jio and Phone pe as well but it's more than 10 days, no response and no money was refunded back to me.
Please resolve my issue.

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Hello Phonepe customer care,
I was about to book my ticket from easemytrip.com on 01/04/2022 using phonePe upi, while doing so the payment got failed and my amount of Rs 10, 548 got deducted from my bank account. The ticket booking was not completed, so i called easemytrip and inquired about it. They said that they havent received the amount and the payment must have stuck on PhonePe side. So i request you to refund my money as soon as possible as i need to book another ticket for returning home.

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I transferred money to other's account but my payment is pending stetus wanted to give money someone, i transferred 1Rs it's successful payment but other payment is still pending it's already Taken two days but money is not transferring, money is debited from my bank account..

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Address: Jaisalmer, Rajasthan

₹668 has been deducted from my bank account but I haven't got recharge of 666 Rs on my Jio mobile number [protected]. My registered number on phonePe [protected]. Transaction Id NX2203302017860324369391 & UTR[protected]. there is no way to resolve this issue on phonepe, please resovle this issue ASAP.

Mar 31, 2022

Complaint marked as Resolved

There is no solution to this problem yet.

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Mar 31, 2022

Updated by Sawai Lal prajapat Not resolved this issue. complain status is wrongly show.

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Website: Phonepay

Js got notification from phonepay yu won 896...after that my money was debited pls do refund my money back

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Money deducted from phone pe account but receiver account not received amount and transaction status still showing pending. Please refund the amount if you cannot transfer successfully.

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Address: Kacchi Baroda,badnawar,Dhar(M.P)454660

Dear sir/mam
Since last 1 month my phonepe account has been blocked...I don't violet any rules...have raised queries but not get respond from phonepe... I'm daily user of phonepe that's why facing so man problem...please help me...

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Address: india

Have paid a sum of Rs810/- from my phonepe wallet on 10 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter

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Address: Mhaskewasti, Ravet Pune

I made payment to TATAPLAY but incorrect subscription id of 201 using PHONEPE. Raised complaint with both d service provider. Tataplay said since i used third party app for payment I need to raise it with PHONEPE. Raised with PHONEPE bit dey r saying raise it with TATAPLAY. REALLY struggling to get refund for dis as both d parties are denying. Kindly help me to get my payment refunded asap. Thanku

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I have god call at 12:28 pm 24-march-2022 from this cell no [protected], someone speaking from other side and saying I am calling from phone pay company.

and he ask me to share card detail, and asking about personal detail.

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Address: Delhi

Phonepe recharged
I hvae PhonePe business account since February 21. Initially I got my dues credited to my bank account.

Upto 4 months I was getting amount credited to my bank.

Since last week of May I am not getting credit to my bank.

You said that bank account is freeze. So open second bank account to get credit. But it is functioning perfectly alright. I am getting online payments to the said account. Why to open second bank account?

Interestingly I have bank account in same bank and branch and you are crediting amount to the bank for my another Business PhonePe account.

I want to know what is problem with my bank account according to you?
So I can correct it and will get my money to my bank account.

For your fictitious problem I don't want to new bank account.

TOTAL DUES IS Rs. 500

It is not small amount.

I am eagerly awaiting your proper

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Address: Delhi new Delhi

Website: www.google.com

Hi
Phone pay please help me
I had transferred 2000/- amount to vaishli shinde but by mistakenly transferred to shoheb goli
In between on phone pay registered mobile number is same both name.
My I request to you phone pay
Kindly give us customer care no
And help refund from wrong account

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I have paid a sum of Rs. 7400/- from my phonepe wallet on 11 of March. The amount should be deducted from my phonepe wallet but, not received by the merchant. I have raised a complaint many times on phonepe but, not get a solution. So, I request you to kindly help me out with this matter.
Thankingyou
Name - Vaibhav Patel
Mob - [protected]
E-mail [protected]@gmail.com

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I got amount 7620 debited From my account on March 7th stating UPI reversal in my bank statement, the amount was credited into my account on March 2nd ..even the beneficiary didn't get credited

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My phonepe account was suddenly blocked without informing. felt terrible . I am a regular customer of PhonePe. I make a lot of payments from PhonePe and receive a lot of payments daily. But my account got blocked all of a sudden.I need phonepe very much. Please unblock my phonepe account asap. And please give me the valid reason for blocking.

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I bought an insurance from Phonepe on the 5th of March. It was under processing till 14th of March and it just got declined. The amount though it's debited. When I contacted Phonepe support they said insurance team will connect within 24 hours but they did not. It's been twice they told the same. This is the worst customer support you can offer. Please help get my refund back. I don't want your stupid insurance.

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Mar 19, 2022

Updated by Kynsai Iangrai I have complaint 5 times. Yet I didn't receive any calls from PHONEPE insurance team. ### this... You just lost a CUSTOMER.

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I got fraud call from this [protected] number. Pls block this number to save others from fraud.

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Send the amount through PhonePe app amount debited in my account but the receiver didn't receive the payment kindly refund the amount as soon as possible everytime I was facing this payment issue kindly resolve it..
PhonePe number [protected]

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I was traveling to Jaisalmer and had made a transaction of rs.420 to a merchant with transaction id- T2203011132061265682384 but the transaction was shown as under process and money from my back account was deducted. I waited for almost 1 hr but transaction was still showing under process, ultimately I had to pay cash to the merchant and left for Delhi. Immediately I hv raised concerned with phone pe and submitted that payment is done on cash, may kindly arrange for refund. Now after many days I didn't get the refund and connected to customer care who was very rude and saying the money was credited to merchant after two days and now we can not support you. Request refund from Phone pe

- Shahwaz Beg
[protected]

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 19

Fake transaction page

Amount deducted but no recharge done

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Regarding Refund of Money deduction while booking flight ticket.

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Payment is pending

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Sending recharge request (Recharge Not Done)

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Scratch card

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Money deducted from phone pe account but status showing pending

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Account frozen

Money is deduct but electricity bill is pay

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Payment refund- as made payment to wrong subscription id

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Fraud call from phonepe

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Phonepe refund customer Help 9330189594

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Phone Pe Customer Help 9330189594

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Transaction of Rs. 7400/- from my phonepe wallet is not received by merchant.

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UPI reversal

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Account blocked on phonepe

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Insurance Declined from Insurance company. Refund needed

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Block Fraud Call

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Amount debited but didn't send to the receiver side

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Regarding delay in translation which lead to duplicate payment

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