I did a PhonePe transaction to Reliance Smart of Rs. 2, 126.74 yesterday (23/06/22). But the transaction was failed but the money was debited from my bank account. PhonePe displayed that the money will be refunded in my bank account in 3-5 days. So, I had to complete my transaction to Reliance smart by other means. Today, I received a notification from PhonePe that the refund money is credited in my bank account. But, money is actually not credited in my bank account. Kindly resolve this issue as soon as possible:)
Transaction details are provided in the photo attached-
PhonePe customer support has been notified about the posted complaint.
We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.
We have registered your complaint with Reference No. BA - 2521, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.
Caringly Yours,
Bajaj Allianz General Insurance