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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 19

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R
Ranjit kr Ranjan
from Asansol, West Bengal
Mar 8, 2022
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Payment fail

Address:Asansol kulti barakar

Please refund me money amount is Rs. 929/- only...
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M
MGopal47
Mar 8, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction success but amount not credited to receiver even after 15 days!

Address:NA

The PhonePe transaction was successful but the amount did not get deposited in receiver bank account. This happened with a merchant while I was in Manali, HP. This is very bad procedure to resolve any discrepancy. Highlights how fragile and one sided the things are going, if something fails there is no good automatic process....
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D
deepakagarwal7855
Mar 7, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
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Payment not reflecting in Credit Card Transaction

I made a one payment through phonepe but still it is not showing on icicibank. Main issue is my limit of credit card not increases yet. So it is very main concern where my money goes.

Please check below iD: NX22030509410773280052061...
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H
Haristry
Mar 6, 2022
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Payment failed money not come back

Address:3rd floor faj park TVs tollgate Trichy

I have transfer money 19000 on mar1st 2022 ..but payment failed... money debited from my account.today onwards not return.. please share phonepe customer number...
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U
Umesh Mathi
Mar 6, 2022
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Wrong number send you money

Address:T malligere villege,v c farm post

Plz recovery my money sir...
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7
7908564264
from Taherpur, West Bengal
Mar 6, 2022
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Debited Money Refund in my Account

I pay Rs-2900 to Prantik Roy on 01/03/2022 which Transaction ID no is T2203011403351892999329, but this transaction is failed....
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V
vajrapu santha
from Visakhapatnam, Andhra Pradesh
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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My refund not received

Amount debited from my SBI account but payment was not successful...
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K
Kola Rahul
from Hyderabad, Andhra Pradesh
Mar 5, 2022
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Kola pandu

I have done a payment of 80000 . It's been 5days i didn't get money back...
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A
ankhan134
from Kharagpur, Bihar
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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Regarding payment

Address:Rly Qtr No 389/A Unit 2, Development
Website:Phonepay

My amount deducted but not credited to receiver rs 2500/- on Jan 08 2022 how many days I will wait . Bank and phonepay didn't respond....
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M
Mr Cool Friend
Mar 5, 2022
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Amount to be Refund

Address:Phonepe Private Limited · Office-2, Floor 4,5,6,7, Wing A, Block A, · Salarpuria Softzone, Service Road, · Green Glen Layout, Bellandur · Bengaluru

Hi Team

This is Dadapeer Sultan from Bengaluru, it has been several day's that my Amount of 18000/ is been stuck with Phone as Pending. Tried to reach out Customer Support it was Pathetic response stating, we have taken complaint wait for some day's so it is not this first reply it is somewhere 5 times thiis was updated to me & now telling again to wait for another 5 days. Is this Joke and again if we want to speak to customer...
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P
Prudhvi1995
Mar 5, 2022
May 15, 2022
This thread was updated on May 15, 2022
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Money debited payment not done but money also not credited back

Have done a payment of 10000 from phone pe number [protected]
Money has left bank account and payment has failed.
10 days completed still money has not credited back . Please check its very urgent

Transaction ID: T2202231858266674269547

Please reply as soon as possible...
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S
shobharohila1986
from jaipur, Rajasthan
Mar 4, 2022
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Refund not received yet

Address:jaipur

Hello Sir,

I had transferred 5000 rupees to someone on 23.02.2022 but due to failed transaction the debited amount has still not been credited to my account. I spoke to SBI customer care representative and home branch as well but they advised to speak to you for this issue. You are requested to please do the needful.

screen shot is attached for your reference.

Thanks
Shobha Verma
Mob-...
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J
Jana ananya
from Kolkata, West Bengal
Mar 4, 2022
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Payment failed need refund

Address:Kolkata

I made a transaction on 23rd february, , the transaction id is T2202231306572065737939
The transaction was in pending for 2days after thatvthe transaction was failed, , i complained, , , they gave me a time 3-5 days, but i received a message that the refund was initiated but i didn't recieve any refund, , after that again I received a message the amount has been refunded, , but till now I have not received any refund, I have already...
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S
Suhasini R
Mar 4, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Failed payment

Address:Mysore

My transaction was failed but money as debited till now not created pls refund my money...
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P
prashantg1993
Mar 4, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Transaction was failed but amount is not refund

Address:LAVKUSHNAGAR

Dear team

i have transaction on 23-feb 38844/-, transaction was failed and amount was deducted and amount is not refund till now...
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Money 50, 000 deducted from my account but its fail to send to receiver and not refunded back to my account also since 5days...
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PhonePe — Money deducted but neither credited to the receiver nor refunded back since 5days.phonepe says amount failed to send but 50, 000 rupees deducted from my account.actually 25, 000 rupees twice it has deducted .so totally I lost 50, 000 rupees .still its not refunded back.i am worried about...
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N
Niveditha Athmaram
Mar 3, 2022
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50,000rs. not refunded since 5 days

50, 000 rupees Money deducted but neither credited to the receiver nor refunded back since 5days...
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N
Niveditha Athmaram
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Money not refunded since 5 days

Address:India

50, 000rs. Money deducted but neither credited to the receiver nor refunded back since 5 days...
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S
Sudhanshu.
Mar 3, 2022
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Recharge fraud

Address:Cine Anandi theatre Nagercem Canacona Goa

Basically I have recharge my jio pack from my fathers account for my jio account as my jio pack got expired . Therefore I have recharge my jio pack from phonepe and transaction n all done, money got deducted from my fathers account and my father got message from phonepe that your recharge is successful processed . But I didn't got any message or that recharge for my account. I raised complaint in phonepe and they said to contact to jio operator...
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