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Updated: Sep 28, 2026
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PhonePe reviews & complaints page 20

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N
Nayan781380
Jun 11, 2022
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On 10th june i transferred amount 3100-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206101700266416980330 and T2206101026184084544249
That person is continuously asking for money which i already sent.
PhonePe customer support has been notified about the posted complaint.
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    D
    Deep2404
    from Ahmedabad, Gujarat
    Jun 7, 2022
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    Phonepe has blocked my Account without any update even I have not violated any rule, even after blocking my account they have rechargedy phonepe wallet by RS 1000 without my permission, however I have reached Phonepe customer service they are not aware about the issue and they are saying that account is active but while login I am getting error message that tha account is blocked.
    PhonePe customer support has been notified about the posted complaint.
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      A
      Amy Brar
      from Moga, Punjab
      Jun 6, 2022
      Resolved
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      Resolved

      On 4th june i transferred amount 2500-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206042019001228249897
      That person is continuously asking for money which i already sent.
      Jun 8, 2022
      Complaint marked as Resolved 
      I resolved it. Thanks
      PhonePe customer support has been notified about the posted complaint.
      View replies
      I invited a person in phone pe and done 1st payment but no cashback received upto now
      Reply
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      2 found this helpful
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        S
        Siddhesh6023
        from Nashik, Maharashtra
        Jun 6, 2022
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        I have scan the Qr code on light bill by Phone Pe and it showed the exact amount which was shown on light bill which was 780 rupees. So i paid it, but when i checked the status of my light bill it showed not paid and the transaction is on the name of tpslQR. Its like they are making fraud o[censored]s. After scanning also bill is not paid and getting wrong transaction its frustrating. Please help me to resolve this issue and please help me to get my money as refund. Thank you. I am attaching the photo copy of my transaction as a refrence.
        PhonePe customer support has been notified about the posted complaint.
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          B
          [email protected]
          from Kolkata, West Bengal
          Jun 5, 2022
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          I was trying to book a ticket from IRCTC App and made the payments through PhonePe. My money has been deducted from my account and payment is showing successful at PhonePe end but IRCTC didn't receive any payment or money on settlement so they didn't booked any tickets for me. Also IRCTC is showing those as failed transactions but I did not received any refund till now. IRCTC clearly mentioned that they did not received any money in my mail
          PhonePe customer support has been notified about the posted complaint.
          Jun 05, 2022
          Updated by [email protected]           Attaching IRCTC email reply and PhonePe Transaction Screenshot

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            S
            syed shabaz
            Jun 5, 2022
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            Without reason my account is blocked [protected]

            i spoke to customer care but they are telling that i have done unusual payments, but they are not telling which transaction is that

            as i remember i didnt done any unusual payments

            plz help me to unblock my account as my transaction hostory is in it
            PhonePe customer support has been notified about the posted complaint.
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              T
              Teena koshti
              Jun 4, 2022
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              Address: Andheri

              Debit in my account amount 200 but receiver not credited amount 200
              Transaction ID T2206041411128024028986
              Utr[protected]
              PhonePe customer support has been notified about the posted complaint.
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                T
                technical Awari
                Jun 3, 2022
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                Address: India

                My Phone pe Number [protected], I am a regular user why you block my account, I am not done any wrong things, it was effecting my business
                PhonePe customer support has been notified about the posted complaint.
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                  G
                  Gautam777
                  from Amritsar, Punjab
                  Jun 3, 2022
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                  Address: House no 120 new golden avenue near jouda phatak

                  I credited money on 11 may rs 1000 and on 13 th may 1999 but nowadys money is not credit to my friend account I also inform your customer care but sometime he said it take time period of 3 days than i inform after 3 days they said now compalint will resolve after 5 days but now he said it take 10 days today if my problem is not solved I will lodge a fir and 420 case against your company of misguided or misusing my money I hve all reocrs of money and recording which I talk with your employes today in 24 hours I also viral a video of your phone pe to tell whole world not use your app
                  PhonePe customer support has been notified about the posted complaint.
                  Jun 03, 2022
                  Updated by Gautam777                   Don't use phone pe app if you want your money safe
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                    A
                    Alok Sarangi
                    Jun 1, 2022
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                    I was paying rent from phonepe through credit card..it was failed but not credited to my credit card account
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      sanjurasmi
                      from Hyderabad, Telangana
                      May 28, 2022
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                      Address: phonepe,google app store

                      Money transaction succesfull but money does not went to marchent, in my bank also debited
                      PhonePe customer support has been notified about the posted complaint.
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                        A
                        ashi98
                        May 28, 2022
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                        Address: India

                        Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Lanlord's account.
                        PhonePe customer support has been notified about the posted complaint.
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                          D
                          Drijvan
                          May 26, 2022
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                          Phonepe blocked my account for no reason I have 23000 in this wallet phonepe not unblocking my account phonepe fraud with me what can I do now😭
                          PhonePe customer support has been notified about the posted complaint.
                          May 26, 2022
                          Updated by Drijvan                           Phonepe blocked my account for no reason I have 23000 in this wallet phonepe not unblocking my account phonepe fraud with me what can I do now😭 my mobile number [protected]
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                            R
                            Rohit Tyagi ji
                            May 26, 2022
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                            Address: Atal seva kendra Machhariya

                            Sir mene 16000 ka gold liya phone pe me or jb bechne ka try kiya to mera account block kr diya unblock krne ke liye liya mene Sare document diye fir bhi account unblock nhi kr rhe h hr baar ek new date dete h 25 days ho gye ab tk
                            PhonePe customer support has been notified about the posted complaint.
                            May 26, 2022
                            Updated by Rohit Tyagi ji                             Please help me sir give me my gold money phone pe give me a new date but phone pe is not unblock my account you give a legel notice to her I need compsheshan money to West my time

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                              A
                              Anita Karkera
                              May 26, 2022
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                              Today I received a call from a person named Rajendra Singh representing himself from Phone pe Juhu Andheri.
                              He told me the same old story of cashback been CREDited but not availed so he will be sending me a notification with the link

                              I had understood that this was a scam and when I started to cross question, he started using bad words and used absurd languages

                              I was really annoyed with the way he used those bad words

                              I want to register this complaint against him and trace his phone number and get hold of him... Such kind of losers are worthless and I request phone pe to take strict action against him as these kind of people are spoiling your company name..

                              If no action would be taken then I would assume that they do work for you and this is the strategy to make money.
                              Here is the CONTACT number of the ### guy
                              [protected] - Rajendra Singh
                              PhonePe customer support has been notified about the posted complaint.
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                                M
                                Mridul Jana
                                May 25, 2022
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                                Phonepe Transaction showing successful, but IRCTC(where payment is done) is showing payment not settled, so it's clear that IRCTC haven't received the money, so kindly refund my money to my account.
                                PhonePe customer support has been notified about the posted complaint.
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                                  M
                                  Mridul Jana
                                  May 24, 2022
                                  Resolved
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                                  Resolved

                                  I have done a payment of 83333.79(82845+tax) via phone from my SBI account to pay for the IRCTC tourism booking. Payment is done successfully, but IRCTC tourism is showing that payment is not settled
                                  May 25, 2022
                                  Complaint marked as Resolved 
                                  IRCTC is showing payment settlement failed, and phonepe is not refunding money to my account
                                  PhonePe customer support has been notified about the posted complaint.
                                  May 25, 2022
                                  Updated by Mridul Jana                                   IRCTC is showing payment settlement failed, and phonepe is not refunding money to my account.
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                                    L
                                    Lija Rani Rajan
                                    from CHENGANNUR, Kerala
                                    May 24, 2022
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                                    Money got deducted from my account for recharge. But recharge was unsuccessful. Please refund the amount Rs 319
                                    PhonePe customer support has been notified about the posted complaint.
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                                      R
                                      rishirich008
                                      from Morena, Madhya Pradesh
                                      May 24, 2022
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                                      Account blocked. My phonepe account was suddenly blocked without informing. felt terrible . I am a regular customer of PhonePe. I make a lot of payments from PhonePe and receive a lot of payments daily. But my account got blocked all of a sudden.I need phonepe very much. Please unblock my phonepe account. This was also happen in past in march on 17th. I have already described my business all details. But they did again blocked my account. I have again tell you that i have p2p business. Person to person buy and sell. I received multiple payments daily. Any one can report my payment intentionally. Because of some scammer i can't stop my business? And also you can do that with me. I am old and regular user of PhonePe. I need phonepe very much. Unblock it fast i requested you very much. Please don't do that in future.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        D
                                        Deepthikulal Deepthikulal
                                        May 23, 2022
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                                        Phone pay scratch card cash back reward fraud debited from account
                                        PhonePe customer support has been notified about the posted complaint.
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