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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 20

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A
Asish Debnath
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Money did not yet refund to my account

Address:h no-05,barnachal path,near anuradha cinemax,bamunimaidan

I have paid Rs.12100 to my friend before 5 days and it was failed but the amount debited from my account and still it's not yet credited to my account. I need it very urgency....
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C
Chotelal singh
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Amount deducted complaint

Respected sir/madam
My self Chhotelal Singh kushbaha. My mobile number is+[protected]. Phonepe Id is [protected]@ybl. I done one transaction in 03feb 2022. The amount was deducted my account but it will not credit to sender.i attached some important information. Kindly sort out my problem.i will be highly thankful for this act of kindness
Chotelal singh...
+2 photos
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R
ramharinagar995
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Phone pay refunds problem not solve

Address:Village kohani post bamori ghata teh. Chhipabarod district baran
Website:Phonepay.com

Transaction id - T2202141443588713684641
Date - 14 feb 2022
Phone pay name - Ramhari Nagar
Mobile number phone pay - [protected]

Dear
phone pay
I sent 500 rupees to jodhpur mobile shop from my phone pe number, which went from my account but did not reach it, on asking the bank of my account, asked to talk to phonepe people, I am upset for a long time, I talked to phone pe Will try but nothing...
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Address:Kia mortors in ambattur

+[protected] phone pe number sender money on 8.2.2022. Amount 15000 but receiver not get it....
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A
Arishya Banu
from Chennai, Tamil Nadu
Mar 3, 2022
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Money debited 2 days back but has not reversed

Hi Team

I did a transaction of huge amount to and account. Money has been debited from my account but it has still not reached the recievers account. It has not been reversed back as well. Its been 2 days and I have not got a solution to this. Pls help me here as the amount is very high. I have commitments with that money and now it's stuck no where to go. Pls help the way forward asap on top priority....
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D
Dippoman
Mar 2, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but neither credited to the receiver nor refunded back since 3 days

Money deducted but neither credited to the receiver nor refunded back since 3days with transaction I'd T2202281827413344167033. Status showing the money has been refunded but I have not recieved it yet in my bank account....
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S
santoshpuj
from Mumbai, Maharashtra
Mar 2, 2022
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Deducted Payment

I have made the payment to merchant through PhonePe the amount got deducted from my account but the merchant has not received the payment and neither the amount has been deposited back to my account.
This is the second time i am facing the same issue and have not received any support from PhonePe or my bank HDFC...
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A
Anshumancool
from Anuppur, Madhya Pradesh
Mar 2, 2022
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Payment successful money not received by merchant bank

I have done UPI payment through Phonepe of 27000₹ on 23 Feb 2022. Transaction showing successful but money not received by merchant Bank.

Transaction ID T2202231931023594403153

UTR[protected]...
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R
Rajneesh2326
from Nashik, Maharashtra
Mar 1, 2022
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Rent payment not received

Rent payment was successfully made but not received in receiver bank...
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Address:NEW MURLI NAGAR NEAR SHIV MANDIR, Saraidhela, Dhanbad

I was placing an order on amazon on 27th of February, 2022. On making the payment with phone pay, the money got debited from the account, but the order payment got failed. The phonepe history is also not showing any transaction history of the same payment. However, my bank transaction has been done.
It's been 2 days now, and I've not received my refund yet.
I request you to kindly look into the matter and do the needful as...
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T
Tuman25
Feb 27, 2022
Mar 19, 2023
This thread was updated on Mar 19, 2023
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Unable to remove auto-pay

Everytime I try to remove auto-pay the app throws an error. Every month money is getting deducted. I am not able to unlink the account from the app as auto-pay is there for the account.
I want the auto-pay removed asap. I called customer care several times. And there is no response. Raised tickets also. No help is provided....
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A
AMol Barde
Feb 26, 2022
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Regarding account blocked

Address:At post sawargaon barde tq dist washim
Website:Near snamti engineering college

Hello sir
I am amol barde mine phone account got blocked my humble request to you please solve the problem immediately

Thanks you...
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S
Salah Aliyar
Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction amount not received

Transaction amount not received in my Bank account even after 3 days. Tried to contact customer care executives but unable to connect with them.

Please help

Screen shot attached...
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S
Srishtia
from Vidisha, Madhya Pradesh
Feb 25, 2022
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I haven't received my recharge plan

It's been three days that I haven't received my jio recharge. Phonepe helpline said to contact to jio but they says that you don't have any valid recharge plan. Here's the transaction ID NX22022222062310339716901...
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S
Srishtia
from Vidisha, Madhya Pradesh
Feb 25, 2022
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Recharge not done its been 3 days

I did a recharge on 22 Feb but haven't received it yet. Phonepe helpline said to wait for 24 hours but now it's been more than 3 days....
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P
Pursottam Maravi
Feb 24, 2022
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Phone pe login problem unable to

Please providephone pe account my number [protected]...
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S
Sewalee Phukan
Feb 23, 2022
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Upi/rev statement

23 February Ms. Ani Das, a/c no[protected] transferred rs 850 in my account through phone pe app. It was successful and credited to my account, then after sometimes it was debited immediately showing upi/rev in statement and it was not credited to her account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer was made and on connecting phone pe customer care they told me that transfer...
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K
Kraman70042
from Patna, Bihar
Feb 23, 2022
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Rent Payment Transaction Pending

Dear sir / madam
On 23/02/2022 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. The Rent Payment is still showing as pending and I need to make this transaction successful as soon as possible.
Pls check and confirm to which account my amount is credit or where is my money blocked. Pls...
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S
Sujit Wagavkar
Feb 20, 2022
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Phone pe application issue

Hello sir,

I am try to login my phone pe application but it's error occurred please check attached snapshots.

Mobile number : [protected]...
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S
Shashank89
from Durg, Chhattisgarh
Feb 19, 2022
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Hold Wrong Payment

PhonePe Merchant Recieved my payment to inactive or closed account and hold it. I was request to refund to the sender or cancel payment but they are not support. . Its fraud because of they are collect payment in closed account and not settled in another one...
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