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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 21

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I have paid Rs 940 for December 2021 bill by mistake on 9.2.2022.
Already paid the same on 06.01.2022. As per complaint to cesc I get informed that I got refund of my Money Rs 940 in my bank account linked with phoneme.
But still 18.02.22 I did not get any refund.
Kindly update my status and refund my money of Rs 940 as soon as possible....
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Suram Mahesh
from Nellore, Andhra Pradesh
Feb 14, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Amount debited but still showing processing instead of successful

I paid electricity bill through phonepe and amount is debited, still showing processing instead of successful...
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S
Sanketm78
Feb 10, 2022
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For not getting refund on given time

After closing my wallet with phone pay. The money in the account should have been sent to the my account but after the given time it's not sent yet. They told me that they have sent me the refund to account . I have called them again but hey are saying that they sent the refund but it's not transferred to me please make any solution as soon as possible I need the money urgently....
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Gauravsarangdhar
from Nashik, Maharashtra
Feb 10, 2022
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Money not received in my account

Address:Flat No 12, Kalantri Complex, Panchavati Karanja, Panchavati, Nashik 422003, Nashik, Maharashtra

My Self Vijay Baburao Sarangdhar my account is [protected]. I have register many time of Complaint's and its ticket number is[protected],[protected],[protected],[protected]. 04 August 2021 to 30 July 2021 all transaction money is not to credited my account.

I’m writing to ask you to kindly assist me in reclaiming my money; I’d be thankful.

Thanking You,

Yours faithfully,

Vijay...
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Sunny7892
Feb 9, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
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Money Debited but Not Received in Merchant Account

Address:Bangalore Near Sarjapur Bellandur-560103

I have made payment on 01st December at 10.51 pm to Lazy Pay Merchant.I am also waiting for the update.But after few days I got Call from Lazy pay.I have told to them That I have paid amount.They also checked in system but no update.After That I raised ticket In Phonepay.There Customer Executive called me and told me that I will update in 1 month.That time i have said ok.But After that No Update nothing.Still I raised complaint for my payment...
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M
memers gaming
Feb 9, 2022
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Money debited but not received to the receiver

Address:No.20 kherli

I have make a transaction at 7th Feb 2022, of 50000 .
I have sent this money to my account to destuche bank and money got debited but it's still pending and reciver didn't get Money also, and I have tried to call phone pay they told me to wait for 48 hours but it's still same.
What can I do in this case? Kindly help me...
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A
AyushAwadhiya96
Feb 8, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Amount Debited in failed transaction and not refunded back since 3 Weeks

I have executed the transaction on 21st Jan, 2022 of 15000 which got failed in PhonePe and amount got deducted from my account and it has not yet credited back to my account.
I have talked to customer care as well they always told me to wait for 2-3 working days money will be refunded but its already 3 weeks now and I have not received the money.

Please help me with this issue, I have attached the screen shot of the...
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BT18CIV065 MUDARAPU VIGNESH
Feb 8, 2022
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Unsettled Transactions

An amount of 50000 has been sent to me yesterday on phone pe, on the app it is showing that the amount has been credited to my account, but the amount has not been credited to my account...
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Dr. Nani Babu Palakurthy
Feb 7, 2022
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Money is lost

Address:BHEERAMGUDA

Transaction ID T2202071145479811068728

The money was intended to be sent to Mrs. Aruna. Instead it was sent to Bingi AKhileswari. Both these phonepe accounts have the same mobile number...
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K
kalai1996
Feb 7, 2022
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If my transaction successful or failed

I paid my electricity bill in phonepe if the transaction failed but my amount not refuned...
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Venkatrao aleti
Feb 6, 2022
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Fraud transition

Address:Trinadh street, Alcot gardens

I received a massage on crome 3 times
"You have won reward with phone pe symbol."
I click on the screen, my amount transferred to a fraud account of mobikwick. I contact to phone pe customer help they simply says "go to cyber crime". If phone pe not allows these type of transitions the fraud not occurred. Any payment made through phone pe the receiver also has an account on phonepe. Why they not give details of receiver details....
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M
Mansi Lalwani 123
from Delhi, Delhi
Feb 3, 2022
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Please take action against phonepe company,

Dear Sir

We have made a transaction of Rs. 6000 from my account no. [protected] on 19.11.2019 to account no. [protected] HDFC Bank through phone pay (UTR No.[protected].

The payment neither reached the account not came back to my account.

Phonepe Transaction Id : P1911191158076564341664

Phonepe not support to me.

Thanks
Mansi Lalwani
29/17...
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I applied for an ipo on october 28th for 28000/- (UTR[protected] through phonepe to Kite Zerodha. Ipo allocation was unsuccessful but even after the mandate completion date, i did not receive my refund yet. Phonepe is not at all responding to the issue and i could not raise an issue as the transaction is older than 60 days as per mentioned by them. But i already raised an issue on December 27th with them which was auto resolved without...
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Dear SIR / MAM,

i paid my hdfc bank credit card bill on 1/2/2022 which was 25000 and this phone pe side transaction was successful but still credit card in not reflected ....
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Hussain basha Dudekula
Feb 1, 2022
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Transaction failed but amount debited in my account

Address:Nandikotkur

Transaction failed but amount debited in my account 8 days completed but not refund my amount...
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I never expected this from phonepe. I have paid an amount to a merchant via phonepe. Money deducted twice from me but didn't reached both the times. After a week money reached to opposite side once and another transaction is still processing. I raised a ticket on phonepe app but still ticket is processing from 20 days....
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A
ay_singh
from Bijapur, Karnataka
Jan 30, 2022
Jan 30, 2022
This thread was updated on Jan 30, 2022
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No Refund of Rs 28000 for failed transaction

Address:BLDE UNIVERSITY, BIJAPUR, KARNATAKA

I made a transaction of Rs 28000 on 21/01/2022 from PhonePe. The amount got deducted from my SBI account, but the recipient did not recieve it.
I tried to contact phonepe but they are just giving new dates to wait through the ticket raised in the app, which seems automated. This is a huge amount for me and there's no customer care service, the email id given by phonepe everywhere till now(playstore, Instagram, their website) is no...
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Ajay Brawad
from Noida, Uttar Pradesh
Jan 30, 2022
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Want back my VPA ADDRESS to my saving account instead of my loan account

R/sir

Im regular customer of phone pe and I am facing a problem since last few days.[protected]@ybl this UPI address was attached to my savings account which is now attached with my loan account due to some technical issue. now I am not able to transfer it to other savings account also due to which I am facing a lot of problem.

Now I want back my [protected]@ybl VPA address to my saving account no. ***************3893br...
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SAWARU yadav
from Deoria, Uttar Pradesh
Jan 29, 2022
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Transaction is failed but money is debited and not refunded back

I transfer 2000 on 21st jan 2022 and it goes to failed and money is debited from my account and not refunded till now .So i request to see properly and help me from this type oof problems .

Thankyou sir
my phonepay number is ..[protected]...
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I did transaction for 70000 Rs and amount got debited from my account 5 days back. However, the receipient party did not receive the credit. I contacted phonepe support team and they provided the update that I would be refunded my amount by 26th Jan, 2022. However, my refund is still not happening and i was not able to contact the team for support. I did reach out to my bank and did not receive any response from them too stating that phonepe...
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