PhonePe Complaints & Reviews

Address: Mysore

My transaction was failed but money as debited till now not created pls refund my money

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Mar 04, 2022

Updated by Suhasini R Refund failed payment

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Address: LAVKUSHNAGAR

Dear team

i have transaction on 23-feb 38844/-, transaction was failed and amount was deducted and amount is not refund till now

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Mar 04, 2022

Updated by prashantg1993 still amount not credit

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Money 50, 000 deducted from my account but its fail to send to receiver and not refunded back to my account also since 5days

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PhonePe — Money deducted but neither credited to the receiver nor refunded back since 5days.phonepe says amount failed to send but 50, 000 rupees deducted from my account.actually 25, 000 rupees twice it has deducted .so totally I lost 50, 000 rupees .still its not refunded back.i am worried about

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50, 000 rupees Money deducted but neither credited to the receiver nor refunded back since 5days

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Address: India

50, 000rs. Money deducted but neither credited to the receiver nor refunded back since 5 days

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Mar 03, 2022

Updated by Niveditha Athmaram Not yet refunded

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Address: Cine Anandi theatre Nagercem Canacona Goa

Basically I have recharge my jio pack from my fathers account for my jio account as my jio pack got expired . Therefore I have recharge my jio pack from phonepe and transaction n all done, money got deducted from my fathers account and my father got message from phonepe that your recharge is successful processed . But I didn't got any message or that recharge for my account. I raised complaint in phonepe and they said to contact to jio operator so I contacted to jio operator but they are saying they didn't get anything from phonepe. So I contacted again to phonepe but they are not responding it . Recharge of Rs 719.

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Address: h no-05,barnachal path,near anuradha cinemax,bamunimaidan

I have paid Rs.12100 to my friend before 5 days and it was failed but the amount debited from my account and still it's not yet credited to my account. I need it very urgency.

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Mar 03, 2022

Updated by Asish Debnath I have paid the paid the amount by transaction I'd T2202231313403386959220 on 23.02.2022 and it was shows failed but still the amount not yet credited to my account.

Mar 03, 2022

Updated by Asish Debnath I have paid a amount of Rs.12100 to my friend and it was shows failed but the amount debited from my account by transaction I'd T2202231313403386959220 on 23.02.2022. please refund my amount and I needed very urgency

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Respected sir/madam
My self Chhotelal Singh kushbaha. My mobile number is+[protected]. Phonepe Id is [protected]@ybl. I done one transaction in 03feb 2022. The amount was deducted my account but it will not credit to sender.i attached some important information. Kindly sort out my problem.i will be highly thankful for this act of kindness
Chotelal singh

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Mar 03, 2022

Updated by Chotelal singh Phonepe Id is [protected]@ybl. I done one transaction in 03feb 2022. The amount was deducted my account but it will not credit to sender.i attached some important information. Kindly sort out my problem

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Address: Village kohani post bamori ghata teh. Chhipabarod district baran

Website: Phonepay.com

Transaction id - T2202141443588713684641
Date - 14 feb 2022
Phone pay name - Ramhari Nagar
Mobile number phone pay - [protected]

Dear
phone pay
I sent 500 rupees to jodhpur mobile shop from my phone pe number, which went from my account but did not reach it, on asking the bank of my account, asked to talk to phonepe people, I am upset for a long time, I talked to phone pe Will try but nothing works, plz solve my problem, the money which has been deducted has not arrived in my account yet, it has been more than 7 days

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Mar 03, 2022

Updated by ramharinagar995 Plz sovle my problam

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Address: Kia mortors in ambattur

+[protected] phone pe number sender money on 8.2.2022. Amount 15000 but receiver not get it.

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Hi Team

I did a transaction of huge amount to and account. Money has been debited from my account but it has still not reached the recievers account. It has not been reversed back as well. Its been 2 days and I have not got a solution to this. Pls help me here as the amount is very high. I have commitments with that money and now it's stuck no where to go. Pls help the way forward asap on top priority.

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Money deducted but neither credited to the receiver nor refunded back since 3days with transaction I'd T2202281827413344167033. Status showing the money has been refunded but I have not recieved it yet in my bank account.

Mar 3, 2022

Complaint marked as Resolved

Refunded after 3hours of posting this complaint

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E

Elizabeth Guite

Mar 4, 2022

Money deducted but neither credited to the receiver nor refunded back since 3days. I made a payment to a merchant on 2nd march. The payment shows debited from my end but the merchant did not receive the money.
Transaction number - T2203021304194939022716

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I have made the payment to merchant through PhonePe the amount got deducted from my account but the merchant has not received the payment and neither the amount has been deposited back to my account.
This is the second time i am facing the same issue and have not received any support from PhonePe or my bank HDFC

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I have done UPI payment through Phonepe of 27000₹ on 23 Feb 2022. Transaction showing successful but money not received by merchant Bank.

Transaction ID T2202231931023594403153

UTR[protected]

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Rent payment was successfully made but not received in receiver bank

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Address: NEW MURLI NAGAR NEAR SHIV MANDIR, Saraidhela, Dhanbad

I was placing an order on amazon on 27th of February, 2022. On making the payment with phone pay, the money got debited from the account, but the order payment got failed. The phonepe history is also not showing any transaction history of the same payment. However, my bank transaction has been done.
It's been 2 days now, and I've not received my refund yet.
I request you to kindly look into the matter and do the needful as...

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Everytime I try to remove auto-pay the app throws an error. Every month money is getting deducted. I am not able to unlink the account from the app as auto-pay is there for the account.
I want the auto-pay removed asap. I called customer care several times. And there is no response. Raised tickets also. No help is provided....

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5 Comments

Address: At post sawargaon barde tq dist washim

Website: Near snamti engineering college

Hello sir
I am amol barde mine phone account got blocked my humble request to you please solve the problem immediately

Thanks you

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Transaction amount not received in my Bank account even after 3 days. Tried to contact customer care executives but unable to connect with them.

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Mar 29, 2022

Complaint marked as Resolved

Received after 10 days

PhonePe customer support has been notified about the posted complaint.

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PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 21

Failed payment

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Transaction was failed but amount is not refund

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Amount not refunded by phonepe but amount deducted from my account

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50,000rs. Deducted. not refunded since 5 days very urgent in need

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50,000rs. not refunded since 5 days

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Money not refunded since 5 days

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Recharge fraud

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Money did not yet refund to my account

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Amount deducted complaint

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Phone pay refunds problem not solve

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My amount debited in my account but money not send receiver account

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Money debited 2 days back but has not reversed

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Money deducted but neither credited to the receiver nor refunded back since 3 days

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Deducted Payment

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Payment successful money not received by merchant bank

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Rent payment not received

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Amount got debited, but neither it got reflected in the payment history nor did it get refund.

Unable to remove auto-pay

Regarding account blocked

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Transaction amount not received

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