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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 23

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K
k d Gautam
Jan 28, 2022
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Address: J& K
Website: Phonepe

Failed Transaction ID -T2201211245443350396101 dated 21/01/2022, for Rs. 30000 not refunded back to the account of Mr Keshav Deo Gautam after several request

Phone no-[protected]
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    R
    Rahul Yadav78
    Jan 27, 2022
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    I sent money to wrong account and the person is not returning the money i want to take the legal action
    company name::phonepe
    amount :2000
    customer name:mohammad ikram
    utr no:[protected]
    bank name:state bank of india
    PhonePe customer support has been notified about the posted complaint.
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      A
      Apurva Hanwante
      Jan 27, 2022
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      Address: Hiwarkhed, Ramkrishna enterprises

      On 21st January I transfer the money Rs. 20000 using phone pe . due to server problem transaction was failed but the amount was debited from my account. its more that 5 days the amount is not credited to my account and also not reflect in receivers account. I request you to please refund the amount fast.

      date of incident : 21 january 2022
      UTR:[protected]
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        S
        Suman54321
        Jan 26, 2022
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        Website: Phonepe

        PhonePe — Please open my PhonePe account.
        V
        vikashworkphone
        from Balurghat, West Bengal
        Jan 27, 2022
        I got my account deleted a while ago, without knowing the proper information on deactivation policy.

        Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company.
        +1 photos
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          C
          Chiranjivranjan Barik
          Jan 26, 2022
          Resolved
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          Resolved

          Sir, I paid PRSU exam form fee through UPI, but time out happened, due to which money was deducted from my account but exam fee was not paid, so I had to pay again. So two for the same form from my account money has been deducted.
          Bank name -SBI
          Upi id -[protected]@ybl
          Transaction id -T2201241743559401176750
          UTR[protected]
          Transaction Date- 24 Jan 2022
          Deducted amount - 1610/-
          +1 photos
          Jan 26, 2022
          Complaint marked as Resolved 
          Mb. No. 9165994675 Email- [email protected]
          PhonePe customer support has been notified about the posted complaint.
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          Phonepe yesterday i did recharge it is under processing amount diducted from my account please refund my amount

          For money refund. - Comment #3951131 - Image #0
          For money refund. - Comment #3951131 - Image #1
          Reply
          Transaction fail amount detected my account 40000
          Plese refund my amount in account
          Bank SBI
          Date 21 january 2022
          Transaction ID T2201211322001810396391
          UTR[protected]

          For money refund. - Comment #3951320 - Image #0
          For money refund. - Comment #3951320 - Image #1
          Reply
          Umeshsuryancz's reply, Jan 30, 2022
          Mobil 9889646509
          2days left but i didnot get any response from phone pe i have to recharge my phone immediately what i have to do
          Reply
          Please Immediately respond to my complaint
          Reply
          আমার টাকা ফেরত দিন রিডিমকোড কাজ হচ্ছে না

          For money refund. - Comment #3955134 - Image #0
          Reply
          আমার টাকা ফেরত দিন রিডিমকোড কাজ হচ্ছে না

          For money refund. - Comment #3955136 - Image #0
          For money refund. - Comment #3955136 - Image #1
          Reply
          আমার টাকা ফেরত দিন রিডিমকোড কাজ হচ্ছে না

          For money refund. - Comment #3955138 - Image #0
          For money refund. - Comment #3955138 - Image #1
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            S
            sai vamsi Kumar
            Jan 24, 2022
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            My phonepe account was blocked,
            Please Unblock my phone pe account.
            +1 photos
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              K
              KING ANURAG
              from Kolkata, West Bengal
              Jan 23, 2022
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              PhonePe — Rent Paid through Dhani was not credited to bank account
              +2 photos
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                K
                Krithyeswar Paul
                Jan 21, 2022
                Resolved
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                Resolved

                Refund related issue . Refund initiated from irctc but the amount is not yet reflected to bank account yet.

                Address: VILL SADAGRAM P.O. DHOLAI BAZAR, DIST. CACHAR ASSAM
                Website: irctc.co.in

                I have booked a ticket from irctc and made the payment using phonepe upi option. But i have cancelled the same on 24th of december but yet not got the refund. Irctc website says that the amount is refunded by transaction id : P2112261206435485717910 but still i have not got the refund. Please help with the issue....
                +1 photos
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                U
                Uday Vhanawade
                Jan 21, 2022
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                I did phone pay transaction on dated 06 Jan 2022 for INR 8059.58. Today its 21 Jan 2022 and till date money is neither reversed or credited to beneficiary account (Credit card payment). I have been charged late payment fee and interest (Approx. Amount : 1600.00) by credit card bank and my CIBIL score is also affected.
                But still Phone pay customer care is not responding.
                Worst service by app.
                1. Please let me know about the transaction amount.
                2. Who is going to bear late payment fee and interest charged by bank.
                PhonePe customer support has been notified about the posted complaint.
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                  M
                  MANOJ RAJANI
                  Jan 18, 2022
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                  Address: kalyan

                  PAID BSNL LANDLINE BILL VIA PHONE PE
                  MY ACCOUNT GOT DEBITED BUT BSNL SAYS DEY HAVENT RECIEVED PHONE PE SAYS DEY Have paid
                  result my landline connection got disconnected due to non payment where as i have paid via phone pe
                  PhonePe customer support has been notified about the posted complaint.
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                    V
                    Vivek796
                    from Supaul, Bihar
                    Jan 17, 2022
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                    Hi, I have a PhonePe account which got blocked. I have been chasing PhonePe CC, and getting no response. All they have done is raised a ticket and are extending the TAT for ticket closure. At first they asked me to wait till 12th of January 2022, on 13th I contacted again as the issue was not resolved and they asked me to wait again till 16th January 2022. Today on 17th I connected with them again and they are again asking to wait til 20th of January 2022.
                    This seems to be a never ending process now and they are not unblocking my PhonePe account but just giving me future dates without any further communication.

                    I have made gold purchases and MF purchases through the application and my money is stuck on the platform. Requesting you to please get in touch with them and help in unblocking my PhonePe account.
                    PhonePe customer support has been notified about the posted complaint.
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                      Sazmi
                      from Mumbai, Maharashtra
                      Jan 17, 2022
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                      Address: 90 Feet Road Oswal Nagar Nallasopara East

                      Account block hai plz unblocked kare
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Jan 17, 2022
                      Updated by Sazmi                       Unable to proceed Please unblocked my account

                      Jan 17, 2022
                      Updated by Sazmi                       Unable to proceed

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                        B
                        Besta Chandra
                        Jan 15, 2022
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                        Sir my phone is blocked please solve my problem
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        Jan 15, 2022
                        Updated by Besta Chandra                         My phonepe is blocked
                        Please solve my problem

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                          R
                          rash33809
                          Jan 13, 2022
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                          Address: Tumkur,karnataka

                          I have done one purchase on 11.01.2022 and made payment of rs 3870 through phone pe but phonepe transaction failed and amount debited from my account, utr no[protected], transaction id-T2201111440303627679591, on raising ticket in phonepe support team assured that amount will be refunded back in account by 12.01.2022 by evening, again replied them on 12.01.2022 in evening that amount not credited then they told it will credit in night, but till now my account not credited with rs 3870/-, phonepe is giving reply like this only, now what I ha e to do, where I have to lodge complain, kindly refund my amount asap.
                          PhonePe customer support has been notified about the posted complaint.
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                            R
                            rash33809
                            Jan 12, 2022
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                            Address: Tumkur karnataka

                            I have made one purchase on 11.01.2022 and paid bill through phonepe of rs3870 but my account debited and txn failed seller account also not credited then I have made payment through debit card.in.phonepe it shows that my refund will be credited soon but till now amount not refunded back to my account.txn utr no[protected].kindly refund my amount ASAP.
                            PhonePe customer support has been notified about the posted complaint.
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                              A
                              Anish gouri
                              from Didwana, Rajasthan
                              Jan 12, 2022
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                              Address: Didwana nagour rajasthan

                              My rajasthan police and MDSU bsc final revolution forms payment not success but my accounts payment was dedicated
                              So my payment was returned urgently
                              +2 photos
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                                M
                                manish pat
                                from Mumbai, Maharashtra
                                Jan 12, 2022
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                                Mene phone pay application se 4150 ka payment transfer kiya tha tho bank ka server dikkta hone ke karan mere account se payment kat gaya or samane vale ke account me nahe gaya or payment faild ho gaya jiska utr number[protected] hai
                                PhonePe customer support has been notified about the posted complaint.
                                Jan 12, 2022
                                Updated by manish pat                                 plese my payment refund

                                Jan 12, 2022
                                Updated by manish pat                                 please help me
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                                  A
                                  Ayush82290
                                  from Gaya, Bihar
                                  Jan 12, 2022
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                                  Phonepe rent payment failed but money not refund in my credit card please help😢
                                  Transaction I'd =NX22011208585439533230981
                                  +1 photos
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                                  Rent payment failed
                                  Money debited from credit card and did not get refunded back

                                  Phonepe rent payment failed but not refund in my credit card - Comment #4007011 - Image #0
                                  Phonepe rent payment failed but not refund in my credit card - Comment #4007011 - Image #1
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                                    P
                                    Prasenjit dhara
                                    Jan 12, 2022
                                    Resolved
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                                    Resolved

                                    Address: Deriachak

                                    8/01/2021 wbscdcl quotation pay but pay fail plz refund my money order id-wphw[protected]
                                    +1 photos
                                    Jan 13, 2022
                                    Complaint marked as Resolved 
                                    I paid 8/01 at 8pm on 2022. Payment transaction by phone pe showed successful transaction id :T2201082010393040743006 WBSEDCL fails from there on 10/01/2022. Oder I'd : WPHW0701047408 I request you that my money be refunded very soon.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Jan 13, 2022
                                    Updated by Prasenjit dhara                                     Not helpful sir

                                    Jan 13, 2022
                                    Updated by Prasenjit dhara                                     It has not been resolved yet
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                                      M
                                      Miss Agarwal
                                      from Gwalior, Madhya Pradesh
                                      Jan 11, 2022
                                      Resolved
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                                      Resolved

                                      I want to file a complaint, on 9th january 2022 i have got my refund from myntra in my upi (Phonepe) and i have also get the transaction id for proof which is P2201091632271400743641, , but this transaction is not reflecting in my bank account and money also not credited in bank account i have also attached the screenshot, sir i want to know what is happening with my money phonepe is doing fraud with customers kindly help.
                                      +1 photos
                                      Jan 11, 2022
                                      Complaint marked as Resolved 
                                      Resolved
                                      PhonePe customer support has been notified about the posted complaint.
                                      Jan 11, 2022
                                      Updated by Miss Agarwal                                       It has not been resolved yet
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