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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 27

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R
rohitreza1987
from KOLKATA, West Bengal
Nov 15, 2021
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Dear Sir,
I have made a transaction of Rs 4039.00 through PhonePe App to FORTIS HOSPITAL LIMITED KOLKATA on 13.11.2021 at 12:54PM the said amount debited from my account but not credit to merchant account yet i have contacted Fortis reply not received. I also contacted PhonePE customer support panel through APP but not reply. still waiting for their response.
The Trasaction ID of The Same: T2111131254067179001074 dated 13.11.2014 at 12:54PM
Ticket No of PhonePE is :[protected] dated 14.11.2021 at 04.05.20Pm
:[protected] dated 14.11.2021 at 04.08.46 Pm
:[protected] dated 15.11.2021 at 6.43.31PM
Please look into matter and help us in getting my money Back.
+2 photos
PhonePe customer support has been notified about the posted complaint.
Amount credit in our account thanks for urs support

Money deducted but not credit to merchant account - Comment #3922182 - Image #0
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    A
    A.Razzaq Bund
    from Akkalkuwa, Maharashtra
    Nov 14, 2021
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    Address: Assalam Hospital, At & Post-Akkalkuwa, Dist-Nandurbar,Maharastra -425415

    Dear sir
    i paid landline phone bill
    landline phon no [protected]
    how can i collect or print receipt
    PhonePe customer support has been notified about the posted complaint.
    Nov 14, 2021
    Updated by A.Razzaq Bund
    please send me receipt
    Nov 14, 2021
    Updated by A.Razzaq Bund
    please send me payment receipt of landline no.[protected] on my mobile no . [protected]
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      G
      from Jhajjar, Haryana
      Nov 14, 2021
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      Regarding amount deduction from account.

      My self Pinku and my phone pay registered mobile number is [protected].My SBI account number is [protected] and UPI id [protected]@ybl. I did autopay of Rs 28850 for 50 shares in Fino Payments Bank IPO on 29 October 2021. I have been allotted 25 shares and a transaction of Rs 14, 425/- has been done on 10th November 2021. Balance amount 14425/- has not arrived in my account. 28850/- was debited from my account as per bank statement. Whereas...
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      P
      Prms Dharshu
      Nov 13, 2021
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      I send my money to a UPI account on[protected] but still now receiver didn't receive my amount. I already raise complaint on phonepe also.but still money not received to my receiver.please solve my problem as soon as possible.
      PhonePe customer support has been notified about the posted complaint.
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        A
        Anurag Karanjkar
        Nov 10, 2021
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        Fraud 3 transaction happened through my phone pe on the name sapana(saniya) Kumari.the transaction date is 9 Nov & 10 Nov. Give me a refund my account
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          alfeena paulson
          Nov 9, 2021
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          I want to cancel the processing regarding charging and phonepe want to refund my money which is debited from my account
          PhonePe customer support has been notified about the posted complaint.
          Nov 09, 2021
          Updated by alfeena paulson
          My Money is not get back to my account yet
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            R
            Rajanrao9999
            from Gomia, Jharkhand
            Nov 8, 2021
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            Address: Gomia jharkhand

            I have recharged my number but recharge got failed and money got deducted from my bank..please help me to return the money
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              K
              kishore0343
              from Chittoor, Andhra Pradesh
              Nov 6, 2021
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              Address: Mumbai

              PHONEPAY and UNION BANK OF INDIA are not responding against my money transfer. My friend transferred an amount of Rs 8000/- on 10.10.2021 vide UTR NO:[protected]. My friend amount debited But till now amount not received.
              PhonePe customer support has been notified about the posted complaint.
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                K
                Kishore0110
                Nov 6, 2021
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                I use phonepe and i buy and sell gold in phonepe regularly but today my account was blocked . I couldn't find the reason why.so kindly request you to unblock my account before 24 hour . Plz plz so that I can sell my gold . My phonepe linked mobile no is [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  Vivekdec04
                  Nov 6, 2021
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                  I have done payment of 5000 on 1 nov on phonepe
                  Money got deducted from my account and even transaction is showing successful but not credited to receiver account .

                  Transaction no - T2111011635272698710806

                  When I am calling phonepe customer they are saying talk to bank
                  And bank are saying they are not responsible
                  PhonePe customer support has been notified about the posted complaint.
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                    K
                    Kowsalyadevi S
                    Nov 5, 2021
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                    Address: Bangalore

                    Phonepe is deducting 1 rupee or 2 rupee for mobile recharge without notifying users, even though it is less amount of money but that also matter for users, phonepe doing scam nowadays, phonepe making money in wrong way, please follow some ethics to make money
                    PhonePe customer support has been notified about the posted complaint.
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                      V
                      VIGNESH Anandhan
                      Nov 4, 2021
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                      Dear sir / madam
                      On 22.10.2021 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile is AKASH i try to check the account number which I input unable to see that. My ticket number is 1.[protected]
                      2.[protected]. Pls check and confirm to which account my amount is credit or where is my money blocked. Pls help me to get it.

                      Regards
                      Vignesh A
                      My registered mobile number is [protected]
                      PhonePe customer support has been notified about the posted complaint.
                      vignesh anandan bro have your receiver received the rent amount
                      how many days it took
                      can you pls tell me
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                        M
                        M SUMANTH M
                        Nov 4, 2021
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                        Address: Challkara

                        My amount refunded 13198
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          Smruti Maharana
                          Nov 3, 2021
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                          Fraud transaction Through Phonepe

                          Address: Mumbai

                          Fraud transaction happened through my phone pe on the name og part time job. The name of the company is INDIAN AMAZON.

                          They asked me to complete few virtual orders which I'm not going to receive in real but the order money I have to pay to their website. After completing the order I'll receive my money with some commission that they said. Initially they provided few small price order and provided me the commission but in the...
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                          arjshinde
                          from barwaha, Madhya Pradesh
                          Nov 3, 2021
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                          Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India.
                          Website: phonePe.in

                          किसी भी प्रकार के transation पर बेवजह ही चार्ज लिया जा रहा हैं।
                          PhonePe customer support has been notified about the posted complaint.
                          Nov 03, 2021
                          Updated by arjshinde
                          phonepe पर प्रतिबंध लगाया जाये ।
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                            M
                            Mha@2021
                            Nov 3, 2021
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                            Address: House no 1761 old tambat lane opposite mangalam hoziyary, Bhadhrakali area

                            [protected]@consumercomplaints.in

                            I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.
                            +1 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Nov 03, 2021
                            Updated by Mha@2021
                            I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.

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                              K
                              Kunal Kaliwar
                              from Chhindwara, Madhya Pradesh
                              Nov 2, 2021
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                              I made a recharge but phone pe shows succesful transaction but Money not reached to merchant that why airtel not recharge my pack now phone pe don't want to refund my money or denying to accept mistake of their system
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                              PhonePe customer support has been notified about the posted complaint.
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                                L
                                Lokeshabhi
                                Nov 2, 2021
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                                My Phone Pay Number [protected] Amount Paid to Veere Gowda To 6000 Two Transaction Id T2110111920539521909517 Another One Transaction Id : T2110111922011730508972
                                Date: 11 Oct 2021 Time : 7:22 PM
                                UTR NO :[protected]
                                My Amount Not Recived Still Date In My Statement Also Not Updated
                                PhonePe customer support has been notified about the posted complaint.
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                                  C
                                  Chechimk
                                  Nov 2, 2021
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                                  I lost money through Brand Impersonation of rs. 885, while playing a mobile game. The fraudster appeared as in the form of advertisement to offer me Reward . I didn't get any reward, but lost money, as I had entered using my BHIM UPI Pin.
                                  I have attached the screenshot of transaction details
                                  Transaction ID: T2110030120286099423945
                                  UTR:[protected].
                                  I had given complaint in ICICI Bank, it is under investigation.
                                  Complaint No- SR[protected]

                                  I contacted PhonePe, they asked me to file an FIR, But I want customer awareness programs about these fake advertisements, which come across customers.
                                  As the transaction which had in[protected], it is impossible to take the screenshot of how the advertiser appeared. So I just involved in other transactions, to take the screenshots of how the advertisement of PhonePe, which come across customers.
                                  +4 photos
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                                    Īndianeagle
                                    Nov 2, 2021
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                                    Address: 121-A rosewood apartment ayanagar new delhi-47

                                    I purchased a redeem code of rupees 200 but i didn't receive my redeem code please help me give me my redeem
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