PhonePe Complaints & Reviews

Dear sir / madam
On 23/02/2022 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. The Rent Payment is still showing as pending and I need to make this transaction successful as soon as possible.
Pls check and confirm to which account my amount is credit or where is my money blocked. Pls help me to get it.

Regards
Aman Kumar
My registered mobile number is [protected]

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Hello sir,

I am try to login my phone pe application but it's error occurred please check attached snapshots.

Mobile number : [protected]

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PhonePe Merchant Recieved my payment to inactive or closed account and hold it. I was request to refund to the sender or cancel payment but they are not support. . Its fraud because of they are collect payment in closed account and not settled in another one

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I have paid Rs 940 for December 2021 bill by mistake on 9.2.2022.
Already paid the same on 06.01.2022. As per complaint to cesc I get informed that I got refund of my Money Rs 940 in my bank account linked with phoneme.
But still 18.02.22 I did not get any refund.
Kindly update my status and refund my money of Rs 940 as soon as possible.

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After closing my wallet with phone pay. The money in the account should have been sent to the my account but after the given time it's not sent yet. They told me that they have sent me the refund to account . I have called them again but hey are saying that they sent the refund but it's not transferred to me please make any solution as soon as possible I need the money urgently.

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Address: Flat No 12, Kalantri Complex, Panchavati Karanja, Panchavati, Nashik 422003, Nashik, Maharashtra

My Self Vijay Baburao Sarangdhar my account is [protected]. I have register many time of Complaint's and its ticket number is[protected],[protected],[protected],[protected]. 04 August 2021 to 30 July 2021 all transaction money is not to credited my account.

I’m writing to ask you to kindly assist me in reclaiming my money; I’d be thankful.

Thanking You,

Yours faithfully,

Vijay Baburao Sarangdhar

A/c No. [protected]

Contact: [protected]

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Address: Bangalore Near Sarjapur Bellandur-560103

I have made payment on 01st December at 10.51 pm to Lazy Pay Merchant.I am also waiting for the update.But after few days I got Call from Lazy pay.I have told to them That I have paid amount.They also checked in system but no update.After That I raised ticket In Phonepay.There Customer Executive called me and told me that I will update in 1 month.That time i have said ok.But After that No Update nothing.Still I raised complaint for my payment Phonepe Executive told me to Contact your Bank.I also Contact my Bank.My Bank Update me Amount Debited but Not Return In Your Account.It is done Through Phonepe so kindly Contact Phonepe team.I have one Question That Where is my money gone.Such a Worst Service Given By Phonepe.Since 2 months gone but no update about my money.

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Mar 15, 2022

Updated by Sunny7892 Still my problem not solved.Where is my money gone?

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Address: No.20 kherli

I have make a transaction at 7th Feb 2022, of 50000 .
I have sent this money to my account to destuche bank and money got debited but it's still pending and reciver didn't get Money also, and I have tried to call phone pay they told me to wait for 48 hours but it's still same.
What can I do in this case? Kindly help me

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I have executed the transaction on 21st Jan, 2022 of 15000 which got failed in PhonePe and amount got deducted from my account and it has not yet credited back to my account.
I have talked to customer care as well they always told me to wait for 2-3 working days money will be refunded but its already 3 weeks now and I have not received the money.

Please help me with this issue, I have attached the screen shot of the failed transaction in which my money got decucted.

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A

Afrose Khadar sheriff

Feb 14, 2022

I paid rent amount from SBI credit card to phonepe user. Transaction successful and amount debited from my sbi card. But amount not credited to landlord account and not even shows transaction on his phonepe account. Not even received email confirmation for me and landlord. Please check

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An amount of 50000 has been sent to me yesterday on phone pe, on the app it is showing that the amount has been credited to my account, but the amount has not been credited to my account

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Address: BHEERAMGUDA

Transaction ID T2202071145479811068728

The money was intended to be sent to Mrs. Aruna. Instead it was sent to Bingi AKhileswari. Both these phonepe accounts have the same mobile number

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I paid my electricity bill in phonepe if the transaction failed but my amount not refuned

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Address: Trinadh street, Alcot gardens

I received a massage on crome 3 times
"You have won reward with phone pe symbol."
I click on the screen, my amount transferred to a fraud account of mobikwick. I contact to phone pe customer help they simply says "go to cyber crime". If phone pe not allows these type of transitions the fraud not occurred. Any payment made through phone pe the receiver also has an account on phonepe. Why they not give details of receiver details. Why they cannot file complaint against fraud accounts.

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Dear Sir

We have made a transaction of Rs. 6000 from my account no. [protected] on 19.11.2019 to account no. [protected] HDFC Bank through phone pay (UTR No.[protected].

The payment neither reached the account not came back to my account.

Phonepe Transaction Id : P1911191158076564341664

Phonepe not support to me.

Thanks
Mansi Lalwani
29/17 Gali No. 12 Vishwash Nagar
Shahdara Delhi - 110032
Mobile No. [protected]

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I applied for an ipo on october 28th for 28000/- (UTR[protected] through phonepe to Kite Zerodha. Ipo allocation was unsuccessful but even after the mandate completion date, i did not receive my refund yet. Phonepe is not at all responding to the issue and i could not raise an issue as the transaction is older than 60 days as per mentioned by them. But i already raised an issue on December 27th with them which was auto resolved without a resolution (ticket[protected]

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Dear SIR / MAM,

i paid my hdfc bank credit card bill on 1/2/2022 which was 25000 and this phone pe side transaction was successful but still credit card in not reflected .

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Address: Nandikotkur

Transaction failed but amount debited in my account 8 days completed but not refund my amount

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I never expected this from phonepe. I have paid an amount to a merchant via phonepe. Money deducted twice from me but didn't reached both the times. After a week money reached to opposite side once and another transaction is still processing. I raised a ticket on phonepe app but still ticket is processing from 20 days.

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Address: BLDE UNIVERSITY, BIJAPUR, KARNATAKA

I made a transaction of Rs 28000 on 21/01/2022 from PhonePe. The amount got deducted from my SBI account, but the recipient did not recieve it.
I tried to contact phonepe but they are just giving new dates to wait through the ticket raised in the app, which seems automated. This is a huge amount for me and there's no customer care service, the email id given by phonepe everywhere till now(playstore, Instagram, their website) is no longer in use, the customer care number connects to pre recorded automated calls which ultimately redirects to the in app tickets, there's no way to talk to any employee or executive. Please help me out.

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Jan 30, 2022

Updated by ay_singh UTR[protected]
TXN ID. - T2201211254450789564482
Date of Transaction:- 21.01.2022, 12:54 pm

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R/sir

Im regular customer of phone pe and I am facing a problem since last few days.[protected]@ybl this UPI address was attached to my savings account which is now attached with my loan account due to some technical issue. now I am not able to transfer it to other savings account also due to which I am facing a lot of problem.

Now I want back my [protected]@ybl VPA address to my saving account no. ***************3893

Above VPA is attached to my loan account ************0034

My contact no. [protected]
Ajay
Haryana

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 27

Rent Payment Transaction Pending

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Phone pe application issue

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Hold Wrong Payment

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Paid Electric bill for cesc Ltd using phone pe Rs 940 on 9.2.2022 twice but still now did not get refund

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For not getting refund on given time

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Money not received in my account

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Money Debited but Not Received in Merchant Account

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Money debited but not received to the receiver

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Amount Debited in failed transaction and not refunded back since 3 Weeks

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Unsettled Transactions

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Money is lost

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If my transaction successful or failed

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Fraud transition

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Please take action against phonepe company,

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Autopay amount debited from bank account but didnt get credited after refund initiated

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Credit card bill payment amount deducted but card not credited

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Transaction failed but amount debited in my account

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Money debited but not received

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No Refund of Rs 28000 for failed transaction

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Want back my VPA ADDRESS to my saving account instead of my loan account

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