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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 27

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D
durga pravalika
Nov 24, 2021
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I made a recharge for Bsnl yesterday, recharge is showing successful in phone but plan is not activated and BSNL provider confirms that payment has not reached them
PhonePe customer support has been notified about the posted complaint.
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    AnanthuAR
    Nov 23, 2021
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    Hi,
    I made a payment on 03 November 2021 against the transaction number T2111030809240538976097 . The amount debited from my account and the transaction not completed. Instantly I raised a ticket and received confirmation that the deducted amount will be refunded to my bank account within 3 to 4 working days against the ticket number[protected]. Still the amount not credited to the bank account. Transaction details attached below. Please do the needful and refund the amount as soon as possible.
    PhonePe customer support has been notified about the posted complaint.
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      PGG SKILL
      Nov 23, 2021
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      Yesterday i was going to petrol pump and when I pay than see my account has been blocked. I just stuked what happend. Today I call to cc they told me for security reason. I don't know how to believe on such type of app. Screen shot attached. Never I transact in any fraud or illegal things.
      PhonePe customer support has been notified about the posted complaint.
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        J
        Jagdish prasad khileri
        from Churu, Rajasthan
        Nov 22, 2021
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        Address: Vip. Malsisar

        14 Nov. 2021 through phone pe app. The amount debited from my indian post payment bank account but couldn't reached receiver account ., please look this matter .
        PhonePe customer support has been notified about the posted complaint.
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          N
          nmp7585
          from Ahmedabad, Gujarat
          Nov 22, 2021
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          Address: Ahmedabad

          The incident on 14/11/2021.
          PhonePe Ecommerce, DELHI, IN #[protected].
          Transaction id - P2111141223287496473659.

          Dear Sir,
          as on 14/11/2021. my payment details of Rs.250/- which 2 times deducted from my credit card account which belongs to Axis Bank credit card no. XX6583 - one time mobile app credit card option and second time mobile app phone pe account.
          after that i stand in que and pay the same amount from my google pay account which my mobile no. [protected]. so please refund my Rs.500/- asap which i paid from my credit card through mobile app of science city.
          Today received credit card statement and Rs.250/- deducted dual time and ticket not confirmed both time and after i pay from my Google Pay account with my Registered mobile number - [protected].
          Please refund my amount asap.

          from, Nilesh Patel
          PhonePe customer support has been notified about the posted complaint.
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            Ravi Pagare
            Nov 20, 2021
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            Website: Phonepay

            03/11/21 ko phonepay ki taraf se paise mile hai jaldi apne bank account mein transfer Karo etc. 626 rupees ka fraud hua hai. Mere account mein total 796 rupees they, ab sirf 170 rupees hai.
            PhonePe customer support has been notified about the posted complaint.
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              N
              NiyazH12
              from Silvassa, Dadra and Nagar Haveli
              Nov 19, 2021
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              Fraud Transaction done on my phone pay account details are given below,
              1. Rs 1200 with UTR:[protected] on dated 14.11.2021
              2.Rs 1200 with UTR:[protected] on dated 18.11.2021

              UTR details attached.

              Kindly Refund
              PhonePe customer support has been notified about the posted complaint.
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                S
                ShaillySingh99778
                from Bhopal, Madhya Pradesh
                Nov 17, 2021
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                Address: delhi

                Hi i am banshidhar and paid to a company www.bandhanshaadi.com who is fake company and they have taken money of Rs. 7500 for my marriage but they are not replying anything. I m sending the screenshot of payment which i mad.e so i request phonepe company to block their number. They are faking to the customers making false commitment.
                PhonePe customer support has been notified about the posted complaint.
                Dear customer this person frnd of Mr. sagar kumar chutiya and they are try to mislead to customer. but customers knows very well what is bandhanshaadi.com. and getting proper response from bandhanshaadi.com. and now sharing you proof of customer who cheated with Mr. sagar kumar chutiya's company thats name is navjodimatrimony.com
                but we never do such kind of mistake with customer. if customer marriage finalize from ours end in that case we have refunded to many customer. and ours aim is customer support not cheating with customer. thats reason customer joining to ours company and taking service. and giving refrances to bandhanshaadi. so we would link to inform you guys if you are looking serious for marriage you should try to bandhanshaadi's service. ours marriage percentage 70% in year. we do commitment with customer that we giving 100% best. but we do try to do for customer.
                we know you are odiya and sagar kumar chutiya alrady odiya. odiya odiya brother. you pple try to mislead ours customer. so dont try to be smart. all customers with us. and supporting to bandhanshaadi.com
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                  R
                  rohitreza1987
                  from KOLKATA, West Bengal
                  Nov 15, 2021
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                  Dear Sir,
                  I have made a transaction of Rs 4039.00 through PhonePe App to FORTIS HOSPITAL LIMITED KOLKATA on 13.11.2021 at 12:54PM the said amount debited from my account but not credit to merchant account yet i have contacted Fortis reply not received. I also contacted PhonePE customer support panel through APP but not reply. still waiting for their response.
                  The Trasaction ID of The Same: T2111131254067179001074 dated 13.11.2014 at 12:54PM
                  Ticket No of PhonePE is :[protected] dated 14.11.2021 at 04.05.20Pm
                  :[protected] dated 14.11.2021 at 04.08.46 Pm
                  :[protected] dated 15.11.2021 at 6.43.31PM
                  Please look into matter and help us in getting my money Back.
                  PhonePe customer support has been notified about the posted complaint.
                  Amount credit in our account thanks for urs support
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                    A
                    A.Razzaq Bund
                    from Akkalkuwa, Maharashtra
                    Nov 14, 2021
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                    Address: Assalam Hospital, At & Post-Akkalkuwa, Dist-Nandurbar,Maharastra -425415

                    Dear sir
                    i paid landline phone bill
                    landline phon no [protected]
                    how can i collect or print receipt
                    PhonePe customer support has been notified about the posted complaint.
                    Nov 14, 2021
                    Updated by A.Razzaq Bund
                    please send me receipt
                    Nov 14, 2021
                    Updated by A.Razzaq Bund
                    please send me payment receipt of landline no.[protected] on my mobile no . [protected]
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                      G
                      from Jhajjar, Haryana
                      Nov 14, 2021
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                      My self Pinku and my phone pay registered mobile number is [protected].My SBI account number is [protected] and UPI id [protected]@ybl. I did autopay of Rs 28850 for 50 shares in Fino Payments Bank IPO on 29 October 2021. I have been allotted 25 shares and a transaction of Rs 14, 425/- has been done on 10th November 2021. Balance amount 14425/- has not arrived in my account. 28850/- was debited from my account as per bank statement. Whereas Rs 14425/- should have been deducted from my account.

                      Please tell me why the rest of my money is still not showing in the account. I am attaching some screenshots and bank statements related to the transaction.

                      Thanks and regards
                      Pinku
                      Mobile no. [protected]
                      UPI id - [protected]@ybl
                      Transaction no. - P2111101516388861029128
                      PhonePe customer support has been notified about the posted complaint.
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                        Prms Dharshu
                        Nov 13, 2021
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                        I send my money to a UPI account on[protected] but still now receiver didn't receive my amount. I already raise complaint on phonepe also.but still money not received to my receiver.please solve my problem as soon as possible.
                        PhonePe customer support has been notified about the posted complaint.
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                          Anurag Karanjkar
                          Nov 10, 2021
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                          Fraud 3 transaction happened through my phone pe on the name sapana(saniya) Kumari.the transaction date is 9 Nov & 10 Nov. Give me a refund my account
                          PhonePe customer support has been notified about the posted complaint.
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                            alfeena paulson
                            Nov 9, 2021
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                            I want to cancel the processing regarding charging and phonepe want to refund my money which is debited from my account
                            PhonePe customer support has been notified about the posted complaint.
                            Nov 09, 2021
                            Updated by alfeena paulson
                            My Money is not get back to my account yet
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                              Rajanrao9999
                              from Gomia, Jharkhand
                              Nov 8, 2021
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                              Address: Gomia jharkhand

                              I have recharged my number but recharge got failed and money got deducted from my bank..please help me to return the money
                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                kishore0343
                                from Chittoor, Andhra Pradesh
                                Nov 6, 2021
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                                Address: Mumbai

                                PHONEPAY and UNION BANK OF INDIA are not responding against my money transfer. My friend transferred an amount of Rs 8000/- on 10.10.2021 vide UTR NO:[protected]. My friend amount debited But till now amount not received.
                                PhonePe customer support has been notified about the posted complaint.
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                                  Kishore0110
                                  Nov 6, 2021
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                                  I use phonepe and i buy and sell gold in phonepe regularly but today my account was blocked . I couldn't find the reason why.so kindly request you to unblock my account before 24 hour . Plz plz so that I can sell my gold . My phonepe linked mobile no is [protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    V
                                    Vivekdec04
                                    Nov 6, 2021
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                                    I have done payment of 5000 on 1 nov on phonepe
                                    Money got deducted from my account and even transaction is showing successful but not credited to receiver account .

                                    Transaction no - T2111011635272698710806

                                    When I am calling phonepe customer they are saying talk to bank
                                    And bank are saying they are not responsible
                                    PhonePe customer support has been notified about the posted complaint.
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                                      Kowsalyadevi S
                                      Nov 5, 2021
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                                      Address: Bangalore

                                      Phonepe is deducting 1 rupee or 2 rupee for mobile recharge without notifying users, even though it is less amount of money but that also matter for users, phonepe doing scam nowadays, phonepe making money in wrong way, please follow some ethics to make money
                                      PhonePe customer support has been notified about the posted complaint.
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                                        VIGNESH Anandhan
                                        Nov 4, 2021
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                                        Dear sir / madam
                                        On 22.10.2021 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile is AKASH i try to check the account number which I input unable to see that. My ticket number is 1.[protected]
                                        2.[protected]. Pls check and confirm to which account my amount is credit or where is my money blocked. Pls help me to get it.

                                        Regards
                                        Vignesh A
                                        My registered mobile number is [protected]
                                        PhonePe customer support has been notified about the posted complaint.
                                        vignesh anandan bro have your receiver received the rent amount
                                        how many days it took
                                        can you pls tell me
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