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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 28

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M
M SUMANTH M
Nov 4, 2021
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Address: Challkara

My amount refunded 13198
PhonePe customer support has been notified about the posted complaint.
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    S
    Smruti Maharana
    Nov 3, 2021
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    Address: Mumbai

    Fraud transaction happened through my phone pe on the name og part time job. The name of the company is INDIAN AMAZON.

    They asked me to complete few virtual orders which I'm not going to receive in real but the order money I have to pay to their website. After completing the order I'll receive my money with some commission that they said. Initially they provided few small price order and provided me the commission but in the third attempt they charged around
    2 lakhs from me and the order couldn't completed.

    The fraudstar number is - [protected]

    This was my first point of contact. after the incident they didn't pick the call and they operate the process through telegram.

    The links are provided below-
    https://t.me/AnaishaS
    http://shopping712.com/#/pages/regist/index?code=011163

    All the transaction ids are given below.
    T2110171556104477131672
    T2110171421054074347488
    T2110171409201684440322
    T2110161801128507253545
    T2110161700446955702597
    T2110761656164240329725
    T2110161634356994440500
    T2110161600523687131306
    T2110161555449964347659
    T2110161554508709742007
    T2110161554018979742757
    T2110161509512236249800
    T2110171712198847131353
    T2110171455243524858143
    T2110171508441892240754
    T2110171502391710148521
    PhonePe customer support has been notified about the posted complaint.
    Same scene is happened with me
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      A
      arjshinde
      from barwaha, Madhya Pradesh
      Nov 3, 2021
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      Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India.
      Website: phonePe.in

      किसी भी प्रकार के transation पर बेवजह ही चार्ज लिया जा रहा हैं।
      PhonePe customer support has been notified about the posted complaint.
      Nov 03, 2021
      Updated by arjshinde
      phonepe पर प्रतिबंध लगाया जाये ।
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        M
        Mha@2021
        Nov 3, 2021
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        Address: House no 1761 old tambat lane opposite mangalam hoziyary, Bhadhrakali area

        [protected]@consumercomplaints.in

        I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.
        PhonePe customer support has been notified about the posted complaint.
        Nov 03, 2021
        Updated by Mha@2021
        I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.

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          K
          Kunal Kaliwar
          from Chhindwara, Madhya Pradesh
          Nov 2, 2021
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          I made a recharge but phone pe shows succesful transaction but Money not reached to merchant that why airtel not recharge my pack now phone pe don't want to refund my money or denying to accept mistake of their system
          PhonePe customer support has been notified about the posted complaint.
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            L
            Lokeshabhi
            Nov 2, 2021
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            My Phone Pay Number [protected] Amount Paid to Veere Gowda To 6000 Two Transaction Id T2110111920539521909517 Another One Transaction Id : T2110111922011730508972
            Date: 11 Oct 2021 Time : 7:22 PM
            UTR NO :[protected]
            My Amount Not Recived Still Date In My Statement Also Not Updated
            PhonePe customer support has been notified about the posted complaint.
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              C
              Chechimk
              Nov 2, 2021
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              I lost money through Brand Impersonation of rs. 885, while playing a mobile game. The fraudster appeared as in the form of advertisement to offer me Reward . I didn't get any reward, but lost money, as I had entered using my BHIM UPI Pin.
              I have attached the screenshot of transaction details
              Transaction ID: T2110030120286099423945
              UTR:[protected].
              I had given complaint in ICICI Bank, it is under investigation.
              Complaint No- SR[protected]

              I contacted PhonePe, they asked me to file an FIR, But I want customer awareness programs about these fake advertisements, which come across customers.
              As the transaction which had in[protected], it is impossible to take the screenshot of how the advertiser appeared. So I just involved in other transactions, to take the screenshots of how the advertisement of PhonePe, which come across customers.
              PhonePe customer support has been notified about the posted complaint.
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                Ī
                Īndianeagle
                Nov 2, 2021
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                Address: 121-A rosewood apartment ayanagar new delhi-47

                I purchased a redeem code of rupees 200 but i didn't receive my redeem code please help me give me my redeem
                PhonePe customer support has been notified about the posted complaint.
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                  U
                  Ujjwala Gulati
                  Nov 1, 2021
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                  Resolved

                  Website: Phone pe

                  So while paying for Zara, I used phone pe upi to make the payment of 4900 rupees. The amount was debited from my account however did not reach zara and my order got declined for no payment. The money has not been received back.
                  Dec 2, 2021
                  Complaint marked as Resolved 
                  Refund Recieved
                  PhonePe customer support has been notified about the posted complaint.
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                    D
                    dineshshrm
                    from Una, Gujarat
                    Nov 1, 2021
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                    Address: Village Dunghi, PO Tikkar Khatrian, Tehsil Tauni Devi

                    Sir,
                    My phonepe account got blocked without any reason. i have 7710 rs in my phone pay wallet. kindly help me to unblock the account.

                    With Regards,
                    Dinesh
                    PhonePe customer support has been notified about the posted complaint.
                    No response received sir. Response from phonepe is very 😞 sad. I am now feeling that lost my money very worst app. Govt need to block this app
                    Resolved? If yes, then tell me the procedure.
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                      S
                      Smart Raja
                      Oct 31, 2021
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                      Address: Zamin raypet...
                      Website: Consumercomplaints

                      I am pay 440 rupees ..
                      I but Phone pe bug I am pay 2 times ...

                      Plese check my account number 79046270..

                      Plese sent my cash 440 rupees quickly plese phone pe...
                      PhonePe customer support has been notified about the posted complaint.
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                        B
                        BHARATH RAJ, H. R.
                        Oct 31, 2021
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                        I have not violated any phone pe terms and conditions. I was not using it for a while. Now my account has been blocked. Please help me to get my account unblocked. Phone number: +91 [protected]
                        PhonePe customer support has been notified about the posted complaint.
                        Is that got resolved? If yes, please explain what's the procedure.
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                          Prem C. Upadhyay
                          Oct 29, 2021
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                          Address: H.NO. 245, Bayalasi inter college jalalpur

                          Dear team
                          Customer paid payment 300/- rs on[protected]:35 pm .in my phone pay QRcode . But payment not show in my phone pay account.whreas customer paid amount successful.I have already raise the complainant but my problem not resolved yet.please resolve my problem.
                          PhonePe customer support has been notified about the posted complaint.
                          Oct 29, 2021
                          Updated by Prem C. Upadhyay
                          Problem not resolved yet

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                            M
                            Mukesh59988
                            from Hansi, Haryana
                            Oct 28, 2021
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                            Address: Hansi

                            Deducted Rs. 756/- on dated 09.10.2021 while booking indian Railway Ticket
                            PhonePe customer support has been notified about the posted complaint.
                            Oct 28, 2021
                            Updated by Mukesh59988
                            Deducted Rs. 756/- on dated 09.10.2021 while booking indian Railway Ticket
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                              Hello,

                              My phone pe registered number is [protected] and I have been an old user of Phonepe. On 24th October, 2021, I tried to recharge my mobile number [protected] with Rs. 149. Rs. 2 also got added to it making it Rs. 151. The payment failed. The money is debited from my account. While I am trying to contact phonepe support, it is showing that phonepe is having technical issue and it needs 30 minutes waiting time. I am seeing...
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                              Shalem_02
                              Oct 26, 2021
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                              On 26th October 2021 I was recharging my Airtel no with 600 rs pack, but from my bank account money has been debited but recharge failed, and I haven't got any cashback.
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                Sudhir Reddy Emmadi
                                Oct 24, 2021
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                                I made a credit card bill payment via PhonePe on 23/10/2021 9:25 AM. The payment is not reflected on my credit card yet. The customer support is fraud and repeating the same thing again and again instead of resolving the issue. I want refund
                                PhonePe customer support has been notified about the posted complaint.
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                                  V
                                  vasuvij
                                  Oct 23, 2021
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                                  At 09:41 this morning, i got a message from PhoenPe that to claim the bonus for using PhonePe, pl scratch and when scratched, a sum of Rs 1941 will be credited to my HDFC bank account.

                                  Since i used the PhonePe, i tried and to my disappointment, the amount was immediately debited to my account - instead of Credit.

                                  The debit details are as under:
                                  upi-Neetu Sharma - [protected]@IDFCBank-IDFB[protected]-sumit.

                                  I request to conduct an enquiry immediately for the Fraud transaction and refund the wrong credit to my account please. Pl respond to this complaint now. [protected] Mrs Malathy Vasu
                                  PhonePe customer support has been notified about the posted complaint.
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                                    P
                                    Prince Izaz
                                    Oct 22, 2021
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                                    Address: Gokak

                                    22000 payment phonepe problem party
                                    PhonePe customer support has been notified about the posted complaint.
                                    Oct 22, 2021
                                    Updated by Prince Izaz
                                    Pls for payment problems
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                                      A
                                      Alpha1993
                                      Oct 21, 2021
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                                      I dont remember when I have requested to block my own account. I have never made such request as far as I remember. When I called customer care regarding this, they told me the same. I want to recativate my phone pe again in my number [protected].
                                      PhonePe customer support has been notified about the posted complaint.
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