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PhonePe Complaints & Reviews

1
Updated: Sep 28, 2026
Complaints 3498
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262
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PhonePe reviews & complaints page 28

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S
SAWARU yadav
from Deoria, Uttar Pradesh
Jan 29, 2022
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I transfer 2000 on 21st jan 2022 and it goes to failed and money is debited from my account and not refunded till now .So i request to see properly and help me from this type oof problems .

Thankyou sir
my phonepay number is ..[protected]
PhonePe customer support has been notified about the posted complaint.
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    B
    Bharath Paka
    Jan 28, 2022
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    I did transaction for 70000 Rs and amount got debited from my account 5 days back. However, the receipient party did not receive the credit. I contacted phonepe support team and they provided the update that I would be refunded my amount by 26th Jan, 2022. However, my refund is still not happening and i was not able to contact the team for support. I did reach out to my bank and did not receive any response from them too stating that phonepe is liable to refund my amount back. I request to consider this as priority and provide me back my refund amount asap.
    UTR:[protected]
    Date of Transaction:[protected].
    Appreciate your help on this matter. Thank you.
    PhonePe customer support has been notified about the posted complaint.
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      K
      k d Gautam
      Jan 28, 2022
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      Address: J& K
      Website: Phonepe

      Failed Transaction ID -T2201211245443350396101 dated 21/01/2022, for Rs. 30000 not refunded back to the account of Mr Keshav Deo Gautam after several request

      Phone no-[protected]
      PhonePe customer support has been notified about the posted complaint.
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        R
        Rahul Yadav78
        Jan 27, 2022
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        I sent money to wrong account and the person is not returning the money i want to take the legal action
        company name::phonepe
        amount :2000
        customer name:mohammad ikram
        utr no:[protected]
        bank name:state bank of india
        PhonePe customer support has been notified about the posted complaint.
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          A
          Apurva Hanwante
          Jan 27, 2022
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          Address: Hiwarkhed, Ramkrishna enterprises

          On 21st January I transfer the money Rs. 20000 using phone pe . due to server problem transaction was failed but the amount was debited from my account. its more that 5 days the amount is not credited to my account and also not reflect in receivers account. I request you to please refund the amount fast.

          date of incident : 21 january 2022
          UTR:[protected]
          PhonePe customer support has been notified about the posted complaint.
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            S
            Suman54321
            Jan 26, 2022
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            Website: Phonepe

            PhonePe — Please open my PhonePe account.
            V
            vikashworkphone
            from Balurghat, West Bengal
            Jan 27, 2022
            I got my account deleted a while ago, without knowing the proper information on deactivation policy.

            Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company.
            PhonePe customer support has been notified about the posted complaint.
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              C
              Chiranjivranjan Barik
              Jan 26, 2022
              Resolved
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              Resolved

              Sir, I paid PRSU exam form fee through UPI, but time out happened, due to which money was deducted from my account but exam fee was not paid, so I had to pay again. So two for the same form from my account money has been deducted.
              Bank name -SBI
              Upi id -[protected]@ybl
              Transaction id -T2201241743559401176750
              UTR[protected]
              Transaction Date- 24 Jan 2022
              Deducted amount - 1610/-
              Jan 26, 2022
              Complaint marked as Resolved 
              Mb. No. 9165994675 Email- [email protected]
              PhonePe customer support has been notified about the posted complaint.
              Phonepe yesterday i did recharge it is under processing amount diducted from my account please refund my amount
              Transaction fail amount detected my account 40000
              Plese refund my amount in account
              Bank SBI
              Date 21 january 2022
              Transaction ID T2201211322001810396391
              UTR[protected]
              Umeshsuryancz's reply, Jan 30, 2022
              Mobil 9889646509
              2days left but i didnot get any response from phone pe i have to recharge my phone immediately what i have to do
              Please Immediately respond to my complaint
              আমার টাকা ফেরত দিন রিডিমকোড কাজ হচ্ছে না
              আমার টাকা ফেরত দিন রিডিমকোড কাজ হচ্ছে না
              আমার টাকা ফেরত দিন রিডিমকোড কাজ হচ্ছে না
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              7 found this helpful
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                S
                sai vamsi Kumar
                Jan 24, 2022
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                My phonepe account was blocked,
                Please Unblock my phone pe account.
                PhonePe customer support has been notified about the posted complaint.
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                  K
                  KING ANURAG
                  from Kolkata, West Bengal
                  Jan 23, 2022
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                  PhonePe — Rent Paid through Dhani was not credited to bank account
                  PhonePe customer support has been notified about the posted complaint.
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                    U
                    Uday Vhanawade
                    Jan 21, 2022
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                    I did phone pay transaction on dated 06 Jan 2022 for INR 8059.58. Today its 21 Jan 2022 and till date money is neither reversed or credited to beneficiary account (Credit card payment). I have been charged late payment fee and interest (Approx. Amount : 1600.00) by credit card bank and my CIBIL score is also affected.
                    But still Phone pay customer care is not responding.
                    Worst service by app.
                    1. Please let me know about the transaction amount.
                    2. Who is going to bear late payment fee and interest charged by bank.
                    PhonePe customer support has been notified about the posted complaint.
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                      M
                      MANOJ RAJANI
                      Jan 18, 2022
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                      Address: kalyan

                      PAID BSNL LANDLINE BILL VIA PHONE PE
                      MY ACCOUNT GOT DEBITED BUT BSNL SAYS DEY HAVENT RECIEVED PHONE PE SAYS DEY Have paid
                      result my landline connection got disconnected due to non payment where as i have paid via phone pe
                      PhonePe customer support has been notified about the posted complaint.
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                        V
                        Vivek796
                        from Supaul, Bihar
                        Jan 17, 2022
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                        Hi, I have a PhonePe account which got blocked. I have been chasing PhonePe CC, and getting no response. All they have done is raised a ticket and are extending the TAT for ticket closure. At first they asked me to wait till 12th of January 2022, on 13th I contacted again as the issue was not resolved and they asked me to wait again till 16th January 2022. Today on 17th I connected with them again and they are again asking to wait til 20th of January 2022.
                        This seems to be a never ending process now and they are not unblocking my PhonePe account but just giving me future dates without any further communication.

                        I have made gold purchases and MF purchases through the application and my money is stuck on the platform. Requesting you to please get in touch with them and help in unblocking my PhonePe account.
                        PhonePe customer support has been notified about the posted complaint.
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                          Sazmi
                          from Mumbai, Maharashtra
                          Jan 17, 2022
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                          Address: 90 Feet Road Oswal Nagar Nallasopara East

                          Account block hai plz unblocked kare
                          PhonePe customer support has been notified about the posted complaint.
                          Jan 17, 2022
                          Updated by Sazmi
                          Unable to proceed Please unblocked my account

                          Jan 17, 2022
                          Updated by Sazmi
                          Unable to proceed

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                            B
                            Besta Chandra
                            Jan 15, 2022
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                            Sir my phone is blocked please solve my problem
                            PhonePe customer support has been notified about the posted complaint.
                            Jan 15, 2022
                            Updated by Besta Chandra
                            My phonepe is blocked
                            Please solve my problem

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                              R
                              rash33809
                              Jan 13, 2022
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                              Address: Tumkur,karnataka

                              I have done one purchase on 11.01.2022 and made payment of rs 3870 through phone pe but phonepe transaction failed and amount debited from my account, utr no[protected], transaction id-T2201111440303627679591, on raising ticket in phonepe support team assured that amount will be refunded back in account by 12.01.2022 by evening, again replied them on 12.01.2022 in evening that amount not credited then they told it will credit in night, but till now my account not credited with rs 3870/-, phonepe is giving reply like this only, now what I ha e to do, where I have to lodge complain, kindly refund my amount asap.
                              PhonePe customer support has been notified about the posted complaint.
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                                R
                                rash33809
                                Jan 12, 2022
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                                Address: Tumkur karnataka

                                I have made one purchase on 11.01.2022 and paid bill through phonepe of rs3870 but my account debited and txn failed seller account also not credited then I have made payment through debit card.in.phonepe it shows that my refund will be credited soon but till now amount not refunded back to my account.txn utr no[protected].kindly refund my amount ASAP.
                                PhonePe customer support has been notified about the posted complaint.
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                                  A
                                  Anish gouri
                                  from Didwana, Rajasthan
                                  Jan 12, 2022
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                                  Address: Didwana nagour rajasthan

                                  My rajasthan police and MDSU bsc final revolution forms payment not success but my accounts payment was dedicated
                                  So my payment was returned urgently
                                  PhonePe customer support has been notified about the posted complaint.
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                                    M
                                    manish pat
                                    from Mumbai, Maharashtra
                                    Jan 12, 2022
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                                    Mene phone pay application se 4150 ka payment transfer kiya tha tho bank ka server dikkta hone ke karan mere account se payment kat gaya or samane vale ke account me nahe gaya or payment faild ho gaya jiska utr number[protected] hai
                                    PhonePe customer support has been notified about the posted complaint.
                                    Jan 12, 2022
                                    Updated by manish pat
                                    plese my payment refund

                                    Jan 12, 2022
                                    Updated by manish pat
                                    please help me
                                    Contact number
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                                      A
                                      Ayush82290
                                      from Gaya, Bihar
                                      Jan 12, 2022
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                                      Phonepe rent payment failed but money not refund in my credit card please help😢
                                      Transaction I'd =NX22011208585439533230981
                                      PhonePe customer support has been notified about the posted complaint.
                                      Rent payment failed
                                      Money debited from credit card and did not get refunded back
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                                        P
                                        Prasenjit dhara
                                        Jan 12, 2022
                                        Resolved
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                                        Resolved

                                        Address: Deriachak

                                        8/01/2021 wbscdcl quotation pay but pay fail plz refund my money order id-wphw[protected]
                                        Jan 13, 2022
                                        Complaint marked as Resolved 
                                        I paid 8/01 at 8pm on 2022. Payment transaction by phone pe showed successful transaction id :T2201082010393040743006 WBSEDCL fails from there on 10/01/2022. Oder I'd : WPHW0701047408 I request you that my money be refunded very soon.
                                        PhonePe customer support has been notified about the posted complaint.
                                        Jan 13, 2022
                                        Updated by Prasenjit dhara
                                        Not helpful sir

                                        Jan 13, 2022
                                        Updated by Prasenjit dhara
                                        It has not been resolved yet
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