PhonePe Complaints & Reviews

I received a phone call just now. The caller told me that he is a Phonepe representative. He informed me that i have got a cashback reward of Rs. 4999 and he was asking why have i not accepted it. The caller told me to open phonepe app and click the notification icon where the cashback reward of Rs. 4999 would have been mentioned(I didn't check it as i knew it was a fraud call). I request Phonepe to take immediate action against such fraudsters.br...

I am using Phone Pay Business App. I Linked Axis Bank Account to This App. From Two Months i Want To Change Bank Account. So I Try More times From This App. Also i Cantact Phone Pay Customer Care through Chating and Calls. But by More Attempts i Unable To Change Bank. Support From PhonePay is Poor. Many Of Trasanction is Not Settled by Phone Pay Due to This Issue. My Axis Bank Account Closed and New Bank Account Cant Link. So My Payment has...

Not Received...

Sir mene mere khate me 2000 hajar rupye mere phone pay number [protected] par mangvaye the lekin jis phone pay se payment kiya uske vaha transation sucsuse ho gya or mere khate me nhi jis number se phone pay kiya [protected] hai or transation number T[protected] sir plz help me...

Hi,
I Have done the trasaction of RS 23, 000/- on 09 Oct 2021, 09:46 PM to UPI ID [protected]@okhdfcbank, unfortunately transaction got pending, money got debited from my account but still not creditedd to receiver account. When I complained about this to this customer care through the app they raised the ticket and told me wait forty eight Hrs, I have waited forty eight Hrs but nothing has changed, No updated even after i am...

In the last but one month and last month there are update of resolution of my service request missing as before that there were assurances after assurances and telephonic and verbal updates....

My contact number is change, but now I am not able to use phonepay.and it is not possible to bring my old number because it was register on onother person name, and now he is no more.please help me.i am finding lots of difficulty....

I was paid through scanner rs 760 but not recived merchant and also not returned to me more than week ago they given 5 days but it is more than a week no response from their coustmer care no option for further step also it is a very poor app i think just to see official app of amount stuck over their no response...

Money sent account successful money
Debit Receiver Account not Credit
Please help...

Waiting eagerly for reactivation as after assurances date by date since months. The last assurance is for the date 07 Oct. For example the text below may be seen
"We understand that it is taking longer than expected to receive an update. However, please note that resolving your issue is our topmost priority and we are looking into it with utmost diligence.

As per our telephonic conversation, please be informed that we...

My Phonepe a/c has become inactive on my by-fault request due to untoward circumstance after incidence of death of my mother which affected my mind adversely simultaneously occurrence of failed attempts of transactions....

I have not received casback for my transaction. If I try to enquire in app it's not showing anything....

My Phonepe account made inactive on byfault request made after untoward cercumstances of death of my mother in the early months of this year and I am still unable to log-in even after written and verbal assurances for months to resolve my persistent issue. The last assurance given for the date 07.10.2021 but all-in-vain as usual. Now using consumer complaints forum with the hope to resolve up to the last month of this current year 2021....

Hello,

We get an anonymous call from a person ensuring to give cash of Rs.999 on phonepe app, after providing he asked me to give UPI pin, and then I understood his intentions regarding fraudulent practice and disconnected the call. Kindly look into this matter as every penny is valuable for a middle-class person. This online crime is so much manipulative and unethical that the person easily trapped their web. I humbly request...

Payment pending in 5000 rs last 49 hour's.so plz return payment send may bank account...

Hello,

My name is Dattatray, i have recharged on 4th Oct Jio Plan of 249 rupees through Phonepe, The transaction was successfully, however, haven't received recharge confirmation message from Jio company, when i checked with Jio operator they told they haven't received any request on 4th Oct through phonepe, then i checked with Phonepe Executive they stated the recharge is done, they got ref id from jop operator, they also...

Dear sir 04.10.21 I have done a jio recharge from phone pe and that amount was 149 in phone pe it was successful transaction but the benefits and successful sms didn't get in the jio number. I called to jio castomer care they told me that they didn't get any amount from phone pe so jio castomer care told me that please contact to phone pe.
Transection I'd is NX21100423300549594551311

JIO REFERENCE ID -[protected]br...

Plz help...

Ticket booking failed but money deducted by phonepe on 2nd october irctc app
Transaction ID: [protected]
Transaction Amount: ₹ 121.8
Transaction Date 2 Oct 2021...

I have done the recharge for rs 599 for the jio number [protected] through phonepe and the transaction was successful (transaction id:NX2110042351250325239062) and the amount is deducted from the bank account and I haven't received any message regarding the same and the recharge plan is not active. I request you to kindly refund the amount.
I have also attached the transaction details below...