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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 28

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U
Ujjwala Gulati
Nov 1, 2021
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Website: Phone pe

So while paying for Zara, I used phone pe upi to make the payment of 4900 rupees. The amount was debited from my account however did not reach zara and my order got declined for no payment. The money has not been received back.
+1 photos
Dec 2, 2021
Complaint marked as Resolved 
Refund Recieved
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    D
    dineshshrm
    from Una, Gujarat
    Nov 1, 2021
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    Address: Village Dunghi, PO Tikkar Khatrian, Tehsil Tauni Devi

    Sir,
    My phonepe account got blocked without any reason. i have 7710 rs in my phone pay wallet. kindly help me to unblock the account.

    With Regards,
    Dinesh
    PhonePe customer support has been notified about the posted complaint.
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    No response received sir. Response from phonepe is very 😞 sad. I am now feeling that lost my money very worst app. Govt need to block this app
    Reply
    Resolved? If yes, then tell me the procedure.
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      S
      Smart Raja
      Oct 31, 2021
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      Address: Zamin raypet...
      Website: Consumercomplaints

      I am pay 440 rupees ..
      I but Phone pe bug I am pay 2 times ...

      Plese check my account number 79046270..

      Plese sent my cash 440 rupees quickly plese phone pe...
      PhonePe customer support has been notified about the posted complaint.
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        B
        BHARATH RAJ, H. R.
        Oct 31, 2021
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        I have not violated any phone pe terms and conditions. I was not using it for a while. Now my account has been blocked. Please help me to get my account unblocked. Phone number: +91 [protected]
        +1 photos
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        Is that got resolved? If yes, please explain what's the procedure.
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          P
          Prem C. Upadhyay
          Oct 29, 2021
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          Address: H.NO. 245, Bayalasi inter college jalalpur

          Dear team
          Customer paid payment 300/- rs on[protected]:35 pm .in my phone pay QRcode . But payment not show in my phone pay account.whreas customer paid amount successful.I have already raise the complainant but my problem not resolved yet.please resolve my problem.
          +1 photos
          PhonePe customer support has been notified about the posted complaint.
          Oct 29, 2021
          Updated by Prem C. Upadhyay           Problem not resolved yet

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            M
            Mukesh59988
            from Hansi, Haryana
            Oct 28, 2021
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            Address: Hansi

            Deducted Rs. 756/- on dated 09.10.2021 while booking indian Railway Ticket
            PhonePe customer support has been notified about the posted complaint.
            Oct 28, 2021
            Updated by Mukesh59988             Deducted Rs. 756/- on dated 09.10.2021 while booking indian Railway Ticket
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              A
              arindam bhattacharjee 2020
              Oct 26, 2021
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              Payment failed, money debited is not refunded yet, unable to contact phonepe support due to technical issue at phonepe

              Hello,

              My phone pe registered number is [protected] and I have been an old user of Phonepe. On 24th October, 2021, I tried to recharge my mobile number [protected] with Rs. 149. Rs. 2 also got added to it making it Rs. 151. The payment failed. The money is debited from my account. While I am trying to contact phonepe support, it is showing that phonepe is having technical issue and it needs 30 minutes waiting time. I am seeing...
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              S
              Shalem_02
              Oct 26, 2021
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              On 26th October 2021 I was recharging my Airtel no with 600 rs pack, but from my bank account money has been debited but recharge failed, and I haven't got any cashback.
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                S
                Sudhir Reddy Emmadi
                Oct 24, 2021
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                I made a credit card bill payment via PhonePe on 23/10/2021 9:25 AM. The payment is not reflected on my credit card yet. The customer support is fraud and repeating the same thing again and again instead of resolving the issue. I want refund
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                  V
                  vasuvij
                  Oct 23, 2021
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                  At 09:41 this morning, i got a message from PhoenPe that to claim the bonus for using PhonePe, pl scratch and when scratched, a sum of Rs 1941 will be credited to my HDFC bank account.

                  Since i used the PhonePe, i tried and to my disappointment, the amount was immediately debited to my account - instead of Credit.

                  The debit details are as under:
                  upi-Neetu Sharma - [protected]@IDFCBank-IDFB[protected]-sumit.

                  I request to conduct an enquiry immediately for the Fraud transaction and refund the wrong credit to my account please. Pl respond to this complaint now. [protected] Mrs Malathy Vasu
                  PhonePe customer support has been notified about the posted complaint.
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                    P
                    Prince Izaz
                    Oct 22, 2021
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                    Address: Gokak

                    22000 payment phonepe problem party
                    PhonePe customer support has been notified about the posted complaint.
                    Oct 22, 2021
                    Updated by Prince Izaz                     Pls for payment problems
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                      A
                      Alpha1993
                      Oct 21, 2021
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                      I dont remember when I have requested to block my own account. I have never made such request as far as I remember. When I called customer care regarding this, they told me the same. I want to recativate my phone pe again in my number [protected].
                      PhonePe customer support has been notified about the posted complaint.
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                        A
                        Ankushsaini098
                        Oct 19, 2021
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                        My name is Ankush and I am from Chandigarh.I transferred 5000 rs from my one account to another on 12th october.I haven't received my money yet whenever i call them they alwyas told me to wait for 48 hours and say that your complaint is forward to relevant team its been 7 days i have called them more than 10 times I want to ask them is your team coming from any another planet.I need my money back.I also contacted my bank branch they said that this is an invalid transaction number you have to contact phonepe and ask them to provide a valid transaction number.
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                          R
                          RaKuSingh
                          from Delhi, Delhi
                          Oct 18, 2021
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                          I requested closure of my Phonepe account after some time and again transactions failed on 16.03.2021 on the date my mother expired. Thereafter on becoming steady condition of mind, I am regularly requesting for making me able to login to Phonepe account working on my mobile registered with bank account, since round about six months.
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                            D
                            dpksingh624
                            from MUMBAI, Maharashtra
                            Oct 18, 2021
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                            Address: ROOM NO 82 PASCOL CORIA CHAWL VASHARIHILL NO 02 NEW MULUND LINK ROAD GOREGOAN WEST MUMBAI 400104

                            Complaint / Incident Detail : Online Financial Fraud from UPI (Phone Pe).
                            Company Name : MU is a product Micron Technology Inc.
                            Web Site : https://mu066.com/xml/index.html#/login
                            Suspect Details : Laxmi +91 [protected]
                            Lashmi +91 [protected]
                            Nina +91 [protected]
                            Shivani +91 [protected]
                            Aguiok +91 [protected]
                            मेरा नाम दीपक सिंह है कंपनी ( MU Micron Technology Inc )का दावा था अगर मैं 104000rs का इन्वेस्टमेंट करता हु तो कंपनी मुझे हर दिन का 5200rs का इनकम देगी और 28000 का सब्सिडी देगी इन्वेस्टमेंट करने पे मैंने 11 सितम्बर 2021 को 02:00 से 02 :30 के अंदर दो UPI ट्रांसक्शन किया उस दिन शनिवार का दिन था कंपनी ने बोला 14 सितम्बर 2021 मंगलवार से मैं प्रॉफिट का पैसा मैं अपने अकाउंट में ले सकता हु लेकिन फिर जब बात पैसे देने की हुई कंपनी का कोई रेस्पॉन्स नहीं आ रहा है पैसा रिटर्न करने के लिए।
                            +2 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Oct 31, 2021
                            Updated by dpksingh624                             हेलो टीम क्या हुआ मेरे मैटर अभी तक मुझे कुछ भी सलूशन मिला है एक बार आपकी टीम से मुझे कॉल आया था उन लोगों ने बोला हम पीएम को से बोल रहे हैं और आपका काम हो जाएगा लेकिन अभी तक मेरा काम नहीं हुआ
                            Oct 31, 2021
                            Updated by dpksingh624                             आप लोगों से निवेदन है ख्याली पुलाव देने से अच्छा है कुछ मामले की जांच शुरू कर दी जाए आपका आभारी रहूंगा
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                              H
                              Harsh Khare
                              Oct 15, 2021
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                              I sent money but still not received and not returned
                              PhonePe customer support has been notified about the posted complaint.
                              Oct 15, 2021
                              Updated by Harsh Khare                               I sent money but still not received and not returned
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                                B
                                Bawanhun Ksih
                                Oct 14, 2021
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                                Address: Rymbai

                                Wrongly transfer money to gift wallet
                                +1 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Oct 14, 2021
                                Updated by Bawanhun Ksih                                 Return back my money
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                                  D
                                  Dhiraj7patil
                                  from Pune, Maharashtra
                                  Oct 14, 2021
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                                  Payment made on 6oct. Payment show successfull in Phonepe but receiver still not receiver the amount. Payment stuck 7 days... Still receiver not receive money. There is no customer care for help. On call only recoding told about ticket raise. Ticket raised they replying only wait for 5 days then reply check statement and all. But not giving proper reply. ...
                                  PhonePe customer support has been notified about the posted complaint.
                                  Oct 14, 2021
                                  Updated by Dhiraj7patil                                   Still there is no proper no response about amount
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                                    P
                                    Prasanth Velpula
                                    Oct 13, 2021
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                                    Address: Ravuru village sc colony gudluru mandal prakasam district

                                    My was blocked so many time am trying but not solving please help
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                                      N
                                      Nikhil Jain Kamal
                                      Oct 13, 2021
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                                      Address: Mahaveer Jewellers

                                      My account was deactivated unnecessarily by PhonePe Business, which led to delay in payments for my firm.
                                      There was no response by the company as to why my account was deactivated by their end. When I tried to call them, the only reason they had was it was deactivated by their BACKEND TEAM.
                                      PhonePe customer support has been notified about the posted complaint.
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