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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 28

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A
arjshinde
from barwaha, Madhya Pradesh
Nov 3, 2021
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Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India.
Website: phonePe.in

किसी भी प्रकार के transation पर बेवजह ही चार्ज लिया जा रहा हैं।
PhonePe customer support has been notified about the posted complaint.
Nov 03, 2021
Updated by arjshinde phonepe पर प्रतिबंध लगाया जाये ।
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    M
    Mha@2021
    Nov 3, 2021
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    Address: House no 1761 old tambat lane opposite mangalam hoziyary, Bhadhrakali area

    [protected]@consumercomplaints.in

    I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.
    PhonePe customer support has been notified about the posted complaint.
    Nov 03, 2021
    Updated by Mha@2021     I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.

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      K
      Kunal Kaliwar
      from Chhindwara, Madhya Pradesh
      Nov 2, 2021
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      I made a recharge but phone pe shows succesful transaction but Money not reached to merchant that why airtel not recharge my pack now phone pe don't want to refund my money or denying to accept mistake of their system
      PhonePe customer support has been notified about the posted complaint.
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        L
        Lokeshabhi
        Nov 2, 2021
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        My Phone Pay Number [protected] Amount Paid to Veere Gowda To 6000 Two Transaction Id T2110111920539521909517 Another One Transaction Id : T2110111922011730508972
        Date: 11 Oct 2021 Time : 7:22 PM
        UTR NO :[protected]
        My Amount Not Recived Still Date In My Statement Also Not Updated
        PhonePe customer support has been notified about the posted complaint.
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          C
          Chechimk
          Nov 2, 2021
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          I lost money through Brand Impersonation of rs. 885, while playing a mobile game. The fraudster appeared as in the form of advertisement to offer me Reward . I didn't get any reward, but lost money, as I had entered using my BHIM UPI Pin.
          I have attached the screenshot of transaction details
          Transaction ID: T2110030120286099423945
          UTR:[protected].
          I had given complaint in ICICI Bank, it is under investigation.
          Complaint No- SR[protected]

          I contacted PhonePe, they asked me to file an FIR, But I want customer awareness programs about these fake advertisements, which come across customers.
          As the transaction which had in[protected], it is impossible to take the screenshot of how the advertiser appeared. So I just involved in other transactions, to take the screenshots of how the advertisement of PhonePe, which come across customers.
          PhonePe customer support has been notified about the posted complaint.
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            Ī
            Īndianeagle
            Nov 2, 2021
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            Address: 121-A rosewood apartment ayanagar new delhi-47

            I purchased a redeem code of rupees 200 but i didn't receive my redeem code please help me give me my redeem
            PhonePe customer support has been notified about the posted complaint.
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              U
              Ujjwala Gulati
              Nov 1, 2021
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              Resolved

              Website: Phone pe

              So while paying for Zara, I used phone pe upi to make the payment of 4900 rupees. The amount was debited from my account however did not reach zara and my order got declined for no payment. The money has not been received back.
              Dec 2, 2021
              Complaint marked as Resolved 
              Refund Recieved
              PhonePe customer support has been notified about the posted complaint.
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                D
                dineshshrm
                from Una, Gujarat
                Nov 1, 2021
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                Address: Village Dunghi, PO Tikkar Khatrian, Tehsil Tauni Devi

                Sir,
                My phonepe account got blocked without any reason. i have 7710 rs in my phone pay wallet. kindly help me to unblock the account.

                With Regards,
                Dinesh
                PhonePe customer support has been notified about the posted complaint.
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                No response received sir. Response from phonepe is very 😞 sad. I am now feeling that lost my money very worst app. Govt need to block this app
                Reply
                Resolved? If yes, then tell me the procedure.
                Reply
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                  S
                  Smart Raja
                  Oct 31, 2021
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                  Address: Zamin raypet...
                  Website: Consumercomplaints

                  I am pay 440 rupees ..
                  I but Phone pe bug I am pay 2 times ...

                  Plese check my account number 79046270..

                  Plese sent my cash 440 rupees quickly plese phone pe...
                  PhonePe customer support has been notified about the posted complaint.
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                    B
                    BHARATH RAJ, H. R.
                    Oct 31, 2021
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                    I have not violated any phone pe terms and conditions. I was not using it for a while. Now my account has been blocked. Please help me to get my account unblocked. Phone number: +91 [protected]
                    PhonePe customer support has been notified about the posted complaint.
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                    Is that got resolved? If yes, please explain what's the procedure.
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                      P
                      Prem C. Upadhyay
                      Oct 29, 2021
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                      Address: H.NO. 245, Bayalasi inter college jalalpur

                      Dear team
                      Customer paid payment 300/- rs on[protected]:35 pm .in my phone pay QRcode . But payment not show in my phone pay account.whreas customer paid amount successful.I have already raise the complainant but my problem not resolved yet.please resolve my problem.
                      PhonePe customer support has been notified about the posted complaint.
                      Oct 29, 2021
                      Updated by Prem C. Upadhyay                       Problem not resolved yet

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                        M
                        Mukesh59988
                        from Hansi, Haryana
                        Oct 28, 2021
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                        Address: Hansi

                        Deducted Rs. 756/- on dated 09.10.2021 while booking indian Railway Ticket
                        PhonePe customer support has been notified about the posted complaint.
                        Oct 28, 2021
                        Updated by Mukesh59988                         Deducted Rs. 756/- on dated 09.10.2021 while booking indian Railway Ticket
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                          A
                          arindam bhattacharjee 2020
                          Oct 26, 2021
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                          Payment failed, money debited is not refunded yet, unable to contact phonepe support due to technical issue at phonepe

                          Hello,

                          My phone pe registered number is [protected] and I have been an old user of Phonepe. On 24th October, 2021, I tried to recharge my mobile number [protected] with Rs. 149. Rs. 2 also got added to it making it Rs. 151. The payment failed. The money is debited from my account. While I am trying to contact phonepe support, it is showing that phonepe is having technical issue and it needs 30 minutes waiting time. I am seeing...
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                          S
                          Shalem_02
                          Oct 26, 2021
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                          On 26th October 2021 I was recharging my Airtel no with 600 rs pack, but from my bank account money has been debited but recharge failed, and I haven't got any cashback.
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Sudhir Reddy Emmadi
                            Oct 24, 2021
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                            I made a credit card bill payment via PhonePe on 23/10/2021 9:25 AM. The payment is not reflected on my credit card yet. The customer support is fraud and repeating the same thing again and again instead of resolving the issue. I want refund
                            PhonePe customer support has been notified about the posted complaint.
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                              V
                              vasuvij
                              Oct 23, 2021
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                              At 09:41 this morning, i got a message from PhoenPe that to claim the bonus for using PhonePe, pl scratch and when scratched, a sum of Rs 1941 will be credited to my HDFC bank account.

                              Since i used the PhonePe, i tried and to my disappointment, the amount was immediately debited to my account - instead of Credit.

                              The debit details are as under:
                              upi-Neetu Sharma - [protected]@IDFCBank-IDFB[protected]-sumit.

                              I request to conduct an enquiry immediately for the Fraud transaction and refund the wrong credit to my account please. Pl respond to this complaint now. [protected] Mrs Malathy Vasu
                              PhonePe customer support has been notified about the posted complaint.
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                                P
                                Prince Izaz
                                Oct 22, 2021
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                                Address: Gokak

                                22000 payment phonepe problem party
                                PhonePe customer support has been notified about the posted complaint.
                                Oct 22, 2021
                                Updated by Prince Izaz                                 Pls for payment problems
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                                  A
                                  Alpha1993
                                  Oct 21, 2021
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                                  I dont remember when I have requested to block my own account. I have never made such request as far as I remember. When I called customer care regarding this, they told me the same. I want to recativate my phone pe again in my number [protected].
                                  PhonePe customer support has been notified about the posted complaint.
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                                    A
                                    Ankushsaini098
                                    Oct 19, 2021
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                                    My name is Ankush and I am from Chandigarh.I transferred 5000 rs from my one account to another on 12th october.I haven't received my money yet whenever i call them they alwyas told me to wait for 48 hours and say that your complaint is forward to relevant team its been 7 days i have called them more than 10 times I want to ask them is your team coming from any another planet.I need my money back.I also contacted my bank branch they said that this is an invalid transaction number you have to contact phonepe and ask them to provide a valid transaction number.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      R
                                      RaKuSingh
                                      from Delhi, Delhi
                                      Oct 18, 2021
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                                      I requested closure of my Phonepe account after some time and again transactions failed on 16.03.2021 on the date my mother expired. Thereafter on becoming steady condition of mind, I am regularly requesting for making me able to login to Phonepe account working on my mobile registered with bank account, since round about six months.
                                      PhonePe customer support has been notified about the posted complaint.
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