Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3493
Resolved
261
Unresolved
3232
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dpksingh624
from MUMBAI, Maharashtra
Oct 18, 2021
Report
Copy

Address: ROOM NO 82 PASCOL CORIA CHAWL VASHARIHILL NO 02 NEW MULUND LINK ROAD GOREGOAN WEST MUMBAI 400104

Complaint / Incident Detail : Online Financial Fraud from UPI (Phone Pe).
Company Name : MU is a product Micron Technology Inc.
Web Site : https://mu066.com/xml/index.html#/login
Suspect Details : Laxmi +91 [protected]
Lashmi +91 [protected]
Nina +91 [protected]
Shivani +91 [protected]
Aguiok +91 [protected]
मेरा नाम दीपक सिंह है कंपनी ( MU Micron Technology Inc )का दावा था अगर मैं 104000rs का इन्वेस्टमेंट करता हु तो कंपनी मुझे हर दिन का 5200rs का इनकम देगी और 28000 का सब्सिडी देगी इन्वेस्टमेंट करने पे मैंने 11 सितम्बर 2021 को 02:00 से 02 :30 के अंदर दो UPI ट्रांसक्शन किया उस दिन शनिवार का दिन था कंपनी ने बोला 14 सितम्बर 2021 मंगलवार से मैं प्रॉफिट का पैसा मैं अपने अकाउंट में ले सकता हु लेकिन फिर जब बात पैसे देने की हुई कंपनी का कोई रेस्पॉन्स नहीं आ रहा है पैसा रिटर्न करने के लिए।
PhonePe customer support has been notified about the posted complaint.
Oct 31, 2021
Updated by dpksingh624
हेलो टीम क्या हुआ मेरे मैटर अभी तक मुझे कुछ भी सलूशन मिला है एक बार आपकी टीम से मुझे कॉल आया था उन लोगों ने बोला हम पीएम को से बोल रहे हैं और आपका काम हो जाएगा लेकिन अभी तक मेरा काम नहीं हुआ
Oct 31, 2021
Updated by dpksingh624
आप लोगों से निवेदन है ख्याली पुलाव देने से अच्छा है कुछ मामले की जांच शुरू कर दी जाए आपका आभारी रहूंगा
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Harsh Khare
    Oct 15, 2021
    Report
    Copy

    I sent money but still not received and not returned
    PhonePe customer support has been notified about the posted complaint.
    Oct 15, 2021
    Updated by Harsh Khare
    I sent money but still not received and not returned
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bawanhun Ksih
      Oct 14, 2021
      Report
      Copy

      Address: Rymbai

      Wrongly transfer money to gift wallet
      PhonePe customer support has been notified about the posted complaint.
      Oct 14, 2021
      Updated by Bawanhun Ksih
      Return back my money
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dhiraj7patil
        from Pune, Maharashtra
        Oct 14, 2021
        Report
        Copy

        Payment made on 6oct. Payment show successfull in Phonepe but receiver still not receiver the amount. Payment stuck 7 days... Still receiver not receive money. There is no customer care for help. On call only recoding told about ticket raise. Ticket raised they replying only wait for 5 days then reply check statement and all. But not giving proper reply. ...
        PhonePe customer support has been notified about the posted complaint.
        Oct 14, 2021
        Updated by Dhiraj7patil
        Still there is no proper no response about amount
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prasanth Velpula
          Oct 13, 2021
          Report
          Copy

          Address: Ravuru village sc colony gudluru mandal prakasam district

          My was blocked so many time am trying but not solving please help
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nikhil Jain Kamal
            Oct 13, 2021
            Report
            Copy

            Address: Mahaveer Jewellers

            My account was deactivated unnecessarily by PhonePe Business, which led to delay in payments for my firm.
            There was no response by the company as to why my account was deactivated by their end. When I tried to call them, the only reason they had was it was deactivated by their BACKEND TEAM.
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ankiityadav
              Oct 13, 2021
              Report
              Copy

              I received a phone call just now. The caller told me that he is a Phonepe representative. He informed me that i have got a cashback reward of Rs. 4999 and he was asking why have i not accepted it. The caller told me to open phonepe app and click the notification icon where the cashback reward of Rs. 4999 would have been mentioned(I didn't check it as i knew it was a fraud call). I request Phonepe to take immediate action against such fraudsters.
              The number from which i got this call is [protected]
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanjeevani Medico
                Oct 13, 2021
                Report
                Copy

                Address: Sanjeevani Medico,Sangam GArden,Wada Road, Rajgurunagar,Dist-Pune,State-Maharashtra

                I am using Phone Pay Business App. I Linked Axis Bank Account to This App. From Two Months i Want To Change Bank Account. So I Try More times From This App. Also i Cantact Phone Pay Customer Care through Chating and Calls. But by More Attempts i Unable To Change Bank. Support From PhonePay is Poor. Many Of Trasanction is Not Settled by Phone Pay Due to This Issue. My Axis Bank Account Closed and New Bank Account Cant Link. So My Payment has been Pending to Phone Pay.
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yash Ratnaparkhe
                  Oct 13, 2021
                  Report
                  Copy

                  Not Received
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    ishwar dan
                    Oct 12, 2021
                    Report
                    Copy

                    Address: village - shergarh tehasil shergarh 342022 dis. jodhpur raj

                    Sir mene mere khate me 2000 hajar rupye mere phone pay number [protected] par mangvaye the lekin jis phone pay se payment kiya uske vaha transation sucsuse ho gya or mere khate me nhi jis number se phone pay kiya [protected] hai or transation number T[protected] sir plz help me
                    PhonePe customer support has been notified about the posted complaint.
                    Oct 12, 2021
                    Updated by ishwar dan
                    transation sucsas batane par bi payment nhi aaya plz payment returan sir

                    Oct 12, 2021
                    Updated by ishwar dan
                    sir ji payment returan karna plz

                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      YESUBABU39810
                      Oct 11, 2021
                      Report
                      Copy

                      Hi,
                      I Have done the trasaction of RS 23, 000/- on 09 Oct 2021, 09:46 PM to UPI ID [protected]@okhdfcbank, unfortunately transaction got pending, money got debited from my account but still not creditedd to receiver account. When I complained about this to this customer care through the app they raised the ticket and told me wait forty eight Hrs, I have waited forty eight Hrs but nothing has changed, No updated even after i am chatting in ticket section. Now I am worried about my money because its a huge amount for me and still showing pending in phonepe.

                      Kindly refer the attachments.

                      Mobile [protected]
                      Name Pulivarthi Yesu Babu
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RaKuSingh
                        from Delhi, Delhi
                        Oct 11, 2021
                        Report
                        Copy

                        In the last but one month and last month there are update of resolution of my service request missing as before that there were assurances after assurances and telephonic and verbal updates.
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chandrakantj
                          from Mumbai, Maharashtra
                          Oct 11, 2021
                          Report
                          Copy

                          My contact number is change, but now I am not able to use phonepay.and it is not possible to bring my old number because it was register on onother person name, and now he is no more.please help me.i am finding lots of difficulty.
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhramar Shetty
                            Oct 11, 2021
                            Report
                            Copy

                            Amount deducted via scanner

                            Address: Banglore

                            I was paid through scanner rs 760 but not recived merchant and also not returned to me more than week ago they given 5 days but it is more than a week no response from their coustmer care no option for further step also it is a very poor app i think just to see official app of amount stuck over their no response...
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy
                            D
                            Deivabalaji
                            from Chennai, Tamil Nadu
                            Oct 10, 2021
                            Report
                            Copy

                            Money sent account successful money
                            Debit Receiver Account not Credit
                            Please help
                            PhonePe customer support has been notified about the posted complaint.
                            Oct 10, 2021
                            Updated by Deivabalaji
                            Transaction Id T2110041845530032196570
                            Please help
                            Helpful
                            6 other people found this review helpful
                            6 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RKSeengh
                              from Meerut, Uttar Pradesh
                              Oct 9, 2021
                              Report
                              Copy

                              Waiting eagerly for reactivation as after assurances date by date since months. The last assurance is for the date 07 Oct. For example the text below may be seen
                              "We understand that it is taking longer than expected to receive an update. However, please note that resolving your issue is our topmost priority and we are looking into it with utmost diligence.

                              As per our telephonic conversation, please be informed that we are trying to get the issue resolved for you at the earliest and request you to wait until 07/10/2021, end of the day. Thank you for your patience while we work on addressing your concerns.

                              Please feel free to get in touch with us for any concerns and we will be more than happy to help you out.

                              Regards,

                              PhonePe Escalation Desk"
                              PhonePe customer support has been notified about the posted complaint.
                              Oct 09, 2021
                              Updated by RKSeengh
                              Lastly 7 Oct.2021 was expected for positive update

                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RaKuSingh
                                from Delhi, Delhi
                                Oct 9, 2021
                                Report
                                Copy

                                My Phonepe a/c has become inactive on my by-fault request due to untoward circumstance after incidence of death of my mother which affected my mind adversely simultaneously occurrence of failed attempts of transactions.
                                PhonePe customer support has been notified about the posted complaint.
                                Oct 09, 2021
                                Updated by RaKuSingh
                                After so many dates of assurances from Sep. to Oct. 21

                                Oct 09, 2021
                                Updated by RaKuSingh
                                Only verbal and telephonic assurances and dates per dates

                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhilash2205
                                  Oct 8, 2021
                                  Report
                                  Copy

                                  I have not received casback for my transaction. If I try to enquire in app it's not showing anything.
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    RKSeengh
                                    from Meerut, Uttar Pradesh
                                    Oct 8, 2021
                                    Report
                                    Copy

                                    My Phonepe account made inactive on byfault request made after untoward cercumstances of death of my mother in the early months of this year and I am still unable to log-in even after written and verbal assurances for months to resolve my persistent issue. The last assurance given for the date 07.10.2021 but all-in-vain as usual. Now using consumer complaints forum with the hope to resolve up to the last month of this current year 2021.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pari0810
                                      from Indore, Madhya Pradesh
                                      Oct 8, 2021
                                      Report
                                      Copy

                                      Hello,

                                      We get an anonymous call from a person ensuring to give cash of Rs.999 on phonepe app, after providing he asked me to give UPI pin, and then I understood his intentions regarding fraudulent practice and disconnected the call. Kindly look into this matter as every penny is valuable for a middle-class person. This online crime is so much manipulative and unethical that the person easily trapped their web. I humbly request you to look into our matter.

                                      Regards
                                      Paridhi Deshmukh
                                      +[protected]
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit