PhonePe Complaints & Reviews

My name is Ankush and I am from Chandigarh.I transferred 5000 rs from my one account to another on 12th october.I haven't received my money yet whenever i call them they alwyas told me to wait for 48 hours and say that your complaint is forward to relevant team its been 7 days i have called them more than 10 times I want to ask them is your team coming from any another planet.I need my money back.I also contacted my bank branch they said that this is an invalid transaction number you have to contact phonepe and ask them to provide a valid transaction number.

I requested closure of my Phonepe account after some time and again transactions failed on 16.03.2021 on the date my mother expired. Thereafter on becoming steady condition of mind, I am regularly requesting for making me able to login to Phonepe account working on my mobile registered with bank account, since round about six months.

Complaint / Incident Detail : Online Financial Fraud from UPI (Phone Pe).
Company Name : MU is a product Micron Technology Inc.
Web Site : https://mu066.com/xml/index.html#/login
Suspect Details : Laxmi +91 [protected]
Lashmi +91 [protected]
Nina +91 [protected]
Shivani +91 [protected]
Aguiok +91 [protected]
मेरा नाम दीपक सिंह है कंपनी ( MU Micron Technology Inc )का दावा था अगर मैं 104000rs का इन्वेस्टमेंट करता हु तो कंपनी मुझे हर दिन का 5200rs का इनकम देगी और 28000 का सब्सिडी देगी इन्वेस्टमेंट करने पे मैंने 11 सितम्बर 2021 को 02:00 से 02 :30 के अंदर दो UPI ट्रांसक्शन किया उस दिन शनिवार का दिन था कंपनी ने बोला 14 सितम्बर 2021 मंगलवार से मैं प्रॉफिट का पैसा मैं अपने अकाउंट में ले सकता हु लेकिन फिर जब बात पैसे देने की हुई कंपनी का कोई रेस्पॉन्स नहीं आ रहा है पैसा रिटर्न करने के लिए।

I sent money but still not received and not returned

Wrongly transfer money to gift wallet

Payment made on 6oct. Payment show successfull in Phonepe but receiver still not receiver the amount. Payment stuck 7 days... Still receiver not receive money. There is no customer care for help. On call only recoding told about ticket raise. Ticket raised they replying only wait for 5 days then reply check statement and all. But not giving proper reply. ...

My was blocked so many time am trying but not solving please help

My account was deactivated unnecessarily by PhonePe Business, which led to delay in payments for my firm.
There was no response by the company as to why my account was deactivated by their end. When I tried to call them, the only reason they had was it was deactivated by their BACKEND TEAM.

I received a phone call just now. The caller told me that he is a Phonepe representative. He informed me that i have got a cashback reward of Rs. 4999 and he was asking why have i not accepted it. The caller told me to open phonepe app and click the notification icon where the cashback reward of Rs. 4999 would have been mentioned(I didn't check it as i knew it was a fraud call). I request Phonepe to take immediate action against such fraudsters.
The number from which i got this call is [protected]

I am using Phone Pay Business App. I Linked Axis Bank Account to This App. From Two Months i Want To Change Bank Account. So I Try More times From This App. Also i Cantact Phone Pay Customer Care through Chating and Calls. But by More Attempts i Unable To Change Bank. Support From PhonePay is Poor. Many Of Trasanction is Not Settled by Phone Pay Due to This Issue. My Axis Bank Account Closed and New Bank Account Cant Link. So My Payment has been Pending to Phone Pay.

Not Received

Sir mene mere khate me 2000 hajar rupye mere phone pay number [protected] par mangvaye the lekin jis phone pay se payment kiya uske vaha transation sucsuse ho gya or mere khate me nhi jis number se phone pay kiya [protected] hai or transation number T[protected] sir plz help me

Hi,
I Have done the trasaction of RS 23, 000/- on 09 Oct 2021, 09:46 PM to UPI ID [protected]@okhdfcbank, unfortunately transaction got pending, money got debited from my account but still not creditedd to receiver account. When I complained about this to this customer care through the app they raised the ticket and told me wait forty eight Hrs, I have waited forty eight Hrs but nothing has changed, No updated even after i am chatting in ticket section. Now I am worried about my money because its a huge amount for me and still showing pending in phonepe.

Kindly refer the attachments.

Mobile [protected]
Name Pulivarthi Yesu Babu

In the last but one month and last month there are update of resolution of my service request missing as before that there were assurances after assurances and telephonic and verbal updates.

My contact number is change, but now I am not able to use phonepay.and it is not possible to bring my old number because it was register on onother person name, and now he is no more.please help me.i am finding lots of difficulty.

I was paid through scanner rs 760 but not recived merchant and also not returned to me more than week ago they given 5 days but it is more than a week no response from their coustmer care no option for further step also it is a very poor app i think just to see official app of amount stuck over their no response...

Money sent account successful money
Debit Receiver Account not Credit
Please help

Waiting eagerly for reactivation as after assurances date by date since months. The last assurance is for the date 07 Oct. For example the text below may be seen
"We understand that it is taking longer than expected to receive an update. However, please note that resolving your issue is our topmost priority and we are looking into it with utmost diligence.

As per our telephonic conversation, please be informed that we are trying to get the issue resolved for you at the earliest and request you to wait until 07/10/2021, end of the day. Thank you for your patience while we work on addressing your concerns.

Please feel free to get in touch with us for any concerns and we will be more than happy to help you out.

Regards,

PhonePe Escalation Desk"

My Phonepe a/c has become inactive on my by-fault request due to untoward circumstance after incidence of death of my mother which affected my mind adversely simultaneously occurrence of failed attempts of transactions.

I have not received casback for my transaction. If I try to enquire in app it's not showing anything.