PhonePe Complaints & Reviews

I want to file a complaint, on 9th january 2022 i have got my refund from myntra in my upi (Phonepe) and i have also get the transaction id for proof which is P2201091632271400743641, , but this transaction is not reflecting in my bank account and money also not credited in bank account i have also attached the screenshot, sir i want to know what is happening with my money phonepe is doing fraud with customers kindly help.

Sir .
Please I Respect Your My Phone Pey Chalu Nahi Ho Rha Hai Please Help Me Phone Pey Number [protected]
Holder Sahil Please Open This Account
Thank You

Sir mere account se rupaye cut gaye hai par mene jiske pass send kiye uske pass nhi pahuche transaction id T2201041916246002811788 ye hai sir please help

I had registered my vegetable shop in phonepe. A person called me and identified himself as an army personnel.He ordered vegetables for rs 2730. He called me after couple of hours and told me that he wants to get it picked from someone else but would like to make a payment in advance over google pay. I told him that i don't use google pay but can take on phonepe. He sent me a request of rs 2730 on phonepe through upi. I told him that it is asking me to pay rather than him paying the amount. He told me that it will first debit my account and then add double of that amount. I did not agree to it and told him that this is not possible. He said this is how it works and requested me to try it with rs 1 transaction and i agreed to it. Rs 1 got debited from i account and rs 2 got credited. Believing him, i accepted rs 2730 transaction. My account got debited of rs 2730 but rs 2730 didn't get credit. Upon this he said that there is some error in swipe machine from which we are doing. He said he is sorry. So asked me to do again with rs 5460 as code for receiving 5460 so i can get my money back but I didn't do that because of insufficient balance. For which he said that you have to click pay and recieve option code for two times. Then this person told me that he will refund my full money in my debit card though swipe machine and asked told him to transfer the money in my account which he didnt do. This went on for couple of hours and same repeated for 500 rs total 2730+500 got debited.

I told this person to send my money in my bank account which he said he cannot do. He keep insisting that its an army camp and only method he can transfer money is through swipe machine into phonepe / paytm etc.

later I said my account is having less than 50 rs i cannot transfer then he is said me to transfer the amount from any parents account so that your money will be get credited which i didn't do, Later I called him to send the transaction id or any recipiet no.he says there is no number in that machine and asks me to do the same process.

Could you please help me out to get my money back

I got my account deleted a while ago, without knowing the proper information on deactivation policy.

Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company.

Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. The call centre is aware of my blocking So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot

On date 28.12.2021 12:18 pm, i have made the transaction of amount 10000 having UTR no.[protected] and Transaction id T2112282218385275681151 . Amount has been debit form sender's account and also receiver got the message on Phone pay that amount has been credit to receiver account. But when check the actual bank statement, amount has not been credited to bank account. We have call to customer care for same, they have replied that amount will credited to account after 2 Jan 2022. Please find attachment for transaction details.
Sender mobile number [protected]
Receiver mobile no. [protected]

Kindly look in to the same.

On November 17 morning 9:47AM, i send money to my mom's account with the help of phone pe but some one add his account details with my mom's mobile number but she didn't have account in that bank, i don't know how the phone pe add unregistered mobile number with someone's account, so please help me with this problem

I had lost 860₹ in an add pretending to be phone pe

In 18 th of December 2021, i processed a upi transaction of 603 rs and the transaction was failed and my amount got debited i tried to contact sbi and phone p customer care they told u ask to sbi and phone p told ask to sbi customer care, i am a student please help me out of these, please help me to get my money back

Dear Sir/medam,
I have recharged to a wrong number unfortunately, transection number is NX21122911452440436182311,

Thanks sir...

I have recharged to a wrong number i.e. [protected]. The transaction No is NX21122914280584987793361. The wright Vodaphone no is [protected].

Please revart my money.

Upananda Gorai
Mob - [protected]

Sir By mistake, Purchase Google Play Recharge Code of Rs 900 by Phone Pe App on 28th Dec 2021. No need this recharge code . Kindly refund my amount Rs 900 into a phone pe app.

Dear madam, sir
Good day
On December 18th I had sent money to vibcare pharma account through my UPI account, ([protected]@ybl)amounts 1260 &8814 against invoice .after some days the company person told me that the amount is not credited in vibcare account, then I made a complaint in my bank, (Punjab national bank )they told me it’s credited in vibcare account, but vibcare pharma is denaying. Bank told me to contact phone pe support.I made complaints on phone pe too .
Tickets number:[protected]&[protected]

I’m always making payment through my UPI account (paytm) for one year to this company.I am associated with them as a franchise owner.

For three weeks I did follow up with company, the vibcare management told me it’s not credited in their account linked with [protected] ICICI bank account I made payment on November 18.
Details
Amount 8814 & 1260
Utr number: for 8814 ;[protected]
Utr number for 1260 ;[protected]
Bank Punjab national bank
Kindly update me about the payment status since 3 weeks I didn’t get any update from phone pe, kindly do the needful
Regards
Fawaz Najeeb
[protected]@ybl

We have done wrongly recharge to another Tata Sky account no.[protected] through Phone pe app.
Amount-INR 210
Reference ID 13BD[protected]
BBPS TRANSCATION ID BD011361ODP[protected]

Already raise a ticket on the phone pe app but did not get any appropriate response.
Ticket No.[protected]

Already spoke with Tata Sky reprersentative they told they are unable to help us as because Recharge is done through Phone pe app and refund is initated through Phone pay only.Phone pay people told Tata Sky will do.
Please told where the customer Goes.

Please find the attached payment receipt.

Please refund the amount.

I got my account my deleted a while ago, without knowing the proper information on deactivation policy.

Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company..

My account has been blocked without any reason. I didn't do any violent activity. I do just use phonepe very frequently for money transactions. So this has to be reopen or unblock my account as soon as possible.

I did two transactions using phone pe on 25 th December 2021 both transactions got failed and money got deducted but yet i did not get my money back please help me .
I attached screenshots of transactions below

Please provide my New account. My account was blocked. Pls I will request you pls...

On 25 Dec 21 at 1230 hrs Phone pe sending me a notification stating that you are winning a reward coupon after scratch the coupon I got a 869 rupees cash back. Further he ask for transfer the money in your account please press here after pressing the button I lost 869 Rupees from my account and again after Four hour again he send me same fraud message.
Sir kindly help me.