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PhonePe Complaints & Reviews

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Last updated May 8, 2024
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PhonePe reviews & complaints page 29

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A
aghosh19
from Silapathar, Assam
Oct 6, 2021
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Funds deducted but ticket not booked

Address:bangalore

Ticket booking failed but money deducted by phonepe on 2nd october irctc app
Transaction ID: [protected]
Transaction Amount: ₹ 121.8
Transaction Date 2 Oct 2021...
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S
Swathi CN
from Bengaluru, Karnataka
Oct 6, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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Recharge successful but plan not activated

I have done the recharge for rs 599 for the jio number [protected] through phonepe and the transaction was successful (transaction id:NX2110042351250325239062) and the amount is deducted from the bank account and I haven't received any message regarding the same and the recharge plan is not active. I request you to kindly refund the amount.
I have also attached the transaction details below...
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P
P Mani Kandan
Oct 6, 2021
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Payment Debited - NOT Refund

Address:NO.1/11,ROTTU STREET,KALLAKOLATHUR VILLAGE, MAILAM,TINDIVANAM-604001.

I have sent phonepe app in amount Rs. 7500/- But-Not Credited End-User
Payment Transaction ID:T2109121536462699318267
UTR:[protected]
PAYMENT DATE:[protected] TIME:3.36PM...
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A
Asif Ar
Oct 5, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge is unsuccessful in jio

I have recharged my jio number:[protected] with (251 DATA ADD ON PACK) in Oct 4, 11:29 with phonepe wallet but still I not received any benifits on it but in phonepe help support they says jio ha successfully recharged but I didn't received anything in jio helpline they said the recharge was unsuccessful...
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Y
Yash Ratnaparkhe
Oct 4, 2021
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Amazon Voucher Not Received

I am Coupon Win HDFC Trading Account and successful open account in hdfc trading account but not received amazon voucher and Bloomberg subscription plz received...
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K
KC!
from Hyderabad, Telangana
Oct 3, 2021
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Gift card issue

I purchased a Myntra gift card worth 2, 200 from phone pe, when I tried to redeem that card the error says invalid gift card details entered, from the customer care side there is no proper response and solution even calling them is an big task for customers please solve my issue......
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Paidisetti Udaykumar
Oct 3, 2021
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Around deducted but but not credited back

Address:Rb 2 110/2 wadi railway colony .kalaburagi 585225 karnataka

I have done payment of 200 rs recharge on tata sky app on 21 July 2021. while I chosen payment mode freecharge .later it was linked to the freecharge part of the payment of 25 rs done by freecharge wallet and rest of the amount of 175 rs has been done by phone pay .amount was was debited and payment was also failed wallet amount was paid back in wallet but debited amount from phone pay not credited back into my account not yet.
Utr...
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Address:539,Mahatma Phule Peth, Kashinath Pahilwan building,Pune 411042.

My mother had sent me Rs.700 via phone pay app on 2nd October.Her App shows that Rs.700 are sent successfully to my account and even my own app shows Rs.700 received.
But the problem is my account balance is not getting updated on the phone pay app and doesn't reflect transaction of Rs.700.

Please help me....
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R
Riya Turkar
from Mumbai, Maharashtra
Oct 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received even after 48 hours

I bought a myntra e-voucher from phone pe worth 4000 and I was eligible for 400 cashback . I didn't receive the cashback ....
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V
Veerabhadra K
Oct 2, 2021
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T2109290650024702935371 Amount not credited

T2109290650024702935371 this transaction number
Amout not credited to receipant bank account...
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P
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Safegold

I book for your platform 1 gold coin but don't delivery in my place plz cancel my order and refund my money in my wallet. My phone pe it is [protected]...
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A
Akib Mirza
Oct 1, 2021
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Not getting redeem code

Address:Kolka, 12/H-50, Ripon St

I'm not getting redeem code in phone pay..but debit my 90 rupees . please inform me about that...
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P
privacygeek
Sep 27, 2021
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Privacy Breach & Account Deletion

Address:Bangalore

The PHONEPE team seem to be full of ### that they're setup an option to 'Deactivate' PHONEPE account & not delete it. Also, it mentions that once it's deactivated, you'll need a new number to create another account to use it. I have to surrender my SIM & most likely, the telecom company will assign that number to another CUSTOMER. Now if that CUSTOMER accesses my PHONEPE account, the person will get al my...
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A
Abhiraj Kr
Sep 25, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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Refund of failed transaction didn't credited to bank

I had added 51 rs to my phonepe wallet and the money debited from my bank account but the transaction failed and shown the refund initiated to my bank account but the money was not yet credited to my account...
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P
Prasant Gourav
Sep 25, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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Walay balance

Address:Badarpur border,delhi

I am activated phonepay wallet and add some balance in that wallet. Now I can't use that wallet balance in any place....
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R
Rahimsora
from Kalavad, Gujarat
Sep 25, 2021
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Phonepe cheated me and deducted my money of Rs.4968

Hello,
I received notification from phone pay giving me rewards of Rs.4968 and i got scratch card same as phone pay original rewards, i click on it and directly phone pay opened and redirect to upi pin, there was not any information given about money deduction.

Phone pay cheated me and they deducted my money of Rs.4968 pls help i am from middel class family and i totaly worried about my money pls help me to refund my...
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A
ashwindt
from Hyderabad, Telangana
Sep 24, 2021
Sep 24, 2021
This thread was updated on Sep 24, 2021
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Customer paid short amount and mobile number is not traceable

Dear Sir,

My mobile no.[protected] Iam using Phonepe Business, Customer paid Rs.92 instead of Rs.992 and Phonepe Business is not showing the mobile number of the customer. How to contact the customer for my Rs.900 Loss.
Kindly help us out to reach the customer

your prompt response will be highly appreciated

Regards,

Ashwin
[protected]...
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I have a Phonepe account with my registered number: [protected]. Yesterday I have transacted my money thru Phonepe to the wrong person. The Transaction Numbers for those transactions are Transaction Id: T2109231630343619077665, T2109231640003171787269, T2109231716090961787151. Request you to kindly credit chargeback these transactions as soon as possible.

Looking forward for your valuable support....
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P
Puneeta Arora
Sep 23, 2021
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Discomfort

I have notification recieved frommohine scratch cardbyou won 1783 re when I scartchbits taken my 1783 re from my account kindly solve mybissue as a pandemic time I'm needy I had to pay my children fees my [protected]@gmail.com [protected]...
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1
19Jay19
from Meerut, Uttar Pradesh
Sep 23, 2021
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Money not credit to my account and merchant account

Address:Meerut

Sir
I am Jayant .I make a payment through phone p my upi ID is ([protected]@ybl )of Rs2000 in 19August2021 to guru kirpa enterprices .balance is deducted to my account but merchant did not accept the payment .traction I'd. P2108191204517198628691. My account in canra bank..the account specified in bank is not matched with merchant account ..account given by bank is [protected]..is not merchant account.....
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