Claimed

PhonePe Complaints & Reviews

1
Updated: Jun 9, 2026
Complaints 3495
Resolved
262
Unresolved
3233
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prasant Gourav
Sep 25, 2021
Report
Copy

Address: Badarpur border,delhi

I am activated phonepay wallet and add some balance in that wallet. Now I can't use that wallet balance in any place.
PhonePe customer support has been notified about the posted complaint.
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rahimsora
    from Kalavad, Gujarat
    Sep 25, 2021
    Report
    Copy

    Hello,
    I received notification from phone pay giving me rewards of Rs.4968 and i got scratch card same as phone pay original rewards, i click on it and directly phone pay opened and redirect to upi pin, there was not any information given about money deduction.

    Phone pay cheated me and they deducted my money of Rs.4968 pls help i am from middel class family and i totaly worried about my money pls help me to refund my money.
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ashwindt
      from Hyderabad, Telangana
      Sep 24, 2021
      Report
      Copy

      Dear Sir,

      My mobile no.[protected] Iam using Phonepe Business, Customer paid Rs.92 instead of Rs.992 and Phonepe Business is not showing the mobile number of the customer. How to contact the customer for my Rs.900 Loss.
      Kindly help us out to reach the customer

      your prompt response will be highly appreciated

      Regards,

      Ashwin
      [protected]
      PhonePe customer support has been notified about the posted complaint.
      Sep 24, 2021
      Updated by ashwindt
      Dear Sir,

      My mobile no.[protected] Iam using Phonepe Business, Customer paid Rs.92 instead of Rs.992 and Phonepe Business is not showing the mobile number of the customer. How to contact the customer for my Rs.900 Loss.
      Kindly help us out to reach the customer

      your prompt response will be highly appreciated

      Regards,

      Ashwin
      [protected]
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        MohitSanjwaal
        Sep 24, 2021
        Report
        Copy

        I have a Phonepe account with my registered number: [protected]. Yesterday I have transacted my money thru Phonepe to the wrong person. The Transaction Numbers for those transactions are Transaction Id: T2109231630343619077665, T2109231640003171787269, T2109231716090961787151. Request you to kindly credit chargeback these transactions as soon as possible.

        Looking forward for your valuable support.
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Puneeta Arora
          Sep 23, 2021
          Report
          Copy

          I have notification recieved frommohine scratch cardbyou won 1783 re when I scartchbits taken my 1783 re from my account kindly solve mybissue as a pandemic time I'm needy I had to pay my children fees my [protected]@gmail.com [protected]
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            1
            19Jay19
            from Meerut, Uttar Pradesh
            Sep 23, 2021
            Report
            Copy

            Address: Meerut

            Sir
            I am Jayant .I make a payment through phone p my upi ID is ([protected]@ybl )of Rs2000 in 19August2021 to guru kirpa enterprices .balance is deducted to my account but merchant did not accept the payment .traction I'd. P2108191204517198628691. My account in canra bank..the account specified in bank is not matched with merchant account ..account given by bank is [protected]..is not merchant account..
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhiraj Kr
              Sep 23, 2021
              Report
              Copy

              I tried to add money in phonepe wallet the money get deducted from bank but not credited to the phonpe wallet
              Transaction ID:NX21092319202174216444081
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinaybhargavi123
                Sep 23, 2021
                Report
                Copy

                My phonepe account bearing mobile number: [protected] is blocked for no reason tried to call customer care but they are stating that it cant be unblocked. please rectify the issue at the earliest as possible.
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yogesh2000
                  Sep 23, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Transaction showing processing since two days but money deducted

                  I have initiated transaction on phonepe to send money to relatives . But The money deducted from my account and not recieved in relatives account. It is showing processing since last two days. Now tell me what to do for such a condition....
                  Helpful
                  19 other people found this review helpful
                  19 found this helpful
                  1 Comment
                  Report
                  Copy
                  H
                  HarshaReddyHve
                  from Hyderabad, Telangana
                  Sep 22, 2021
                  Report
                  Copy

                  Address: Hyderabad

                  I temporarily disabled my phone pe account but I want to unblock my phone pe account but they are not unblocking please unblock my Phone pe account
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    raminder67
                    from Delhi, Delhi
                    Sep 22, 2021
                    Report
                    Copy

                    It is informed that on 18.9.2021 at around 10 to11 AM, I received unknown calls from Mobile No.[protected] and No. [protected] posing himself as my well known DIG, CRPF Shri Jaidev Kesri. The voice of caller was similar to Shri Jaidev Kesri. He stated that he will send me Rs.25000/- for further transfer to his child. Then I received a false text message from him containing transfer of Rs.25000 in my account. Though, I called Shri Jaidev Kesri, DIG on his saved whatsapp Number but the said caller/hacker responded from other side that “Raminder tum verify kar rahe ho kya, paise bhej do”. Trusting to a senior Officer, I transferred Rs.25000 in two transactions i.e. Rs.10000 and 15000 on UPI ID No.T2109181221274443018986 and. No.T2109181231249143018696. Thereafter he again demanded Rs.20, 000. I again called the DIG, Shri Jaidev Kesri on his whatsapp. while the said hacker responding me from other side, Shri Jaidev Kesri connected on call and asked me how are you Raminder, Kay baat has hai kyu call kiya. When I told about transfer of money, Sh.Kesri said he neither called me nor demanded money. Then I came to know about the fraud. Sir it is a case of fraudulant & cyber crime. Kindly look into the matter urgently.
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      tiger1551141
                      Sep 20, 2021
                      Report
                      Copy

                      Address: Sadulpur

                      Dear Sir/Ma'am,

                      I Transferred Rs.7000 on[protected] from my mobile [protected] through Phonpay UPI to Mobile Number [protected].
                      The Transaction is successful but the party till date has not received the amount.
                      The Amount is deducted from my account on 16-9-21. I am attaching all the Screenshot of all the Proofs hereunder for your consideration kindly look into the matter and do the needful asap.
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        1
                        19Jay19
                        from Meerut, Uttar Pradesh
                        Sep 20, 2021
                        Report
                        Copy

                        Address: Village Bhadurpur Mohiuddinpur Meerut

                        Sir
                        I am Jayant .I make a payment through phone p my upi ID is ([protected]@ybl )of Rs2000 in 19August2021 to guru kirpa enterprices .balance is deducted to my account but merchant did not accept the payment .traction I'd. P2108191204517198628691. My account in canra bank..the account specified in bank is not matched with merchant account ..account given by bank is [protected]..is not merchant account..my account no.[protected] ifsc CNRB004026.MERCHANT BEHAVE LIKE HE NOT TAKEN ANY MONEY
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sumit5119
                          from fazilka, Punjab
                          Sep 17, 2021
                          Report
                          Copy

                          Unable to login phonepe account. payment is blocked in wallet. Company is not responding. Wallet no. [protected]
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vishal Kumar Reddy Bijjam
                            Sep 17, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Nandyal ,kranti nagar,near current office, Near current office

                            Have purchased a product due to defective i have cancelled the amazon people have done the refund successfully on 23rd aug of Rs 947 but the amount still not reflected into my bank account more the then 10 days have passed i have sent email with complete details but still there is no response
                            for the mail many customer say that you don't respond to any complains please
                            do it as we are depending on you people
                            Sep 17, 2021
                            Complaint marked as Resolved 
                            PhonePe customer support has been notified about the posted complaint.
                            Sep 17, 2021
                            Updated by Vishal Kumar Reddy Bijjam
                            Refund Reference Number transaction-SCDSFKPE0000KS9KP4NL
                            This is my reference id From Amazon I got
                            And I got complaint I'd from phone pe through mail
                            PhonePe Complaint Status Update [ID: 2990128]
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Himalayan AyurCure
                              Sep 16, 2021
                              Report
                              Copy

                              I have applied a reward coupon in puma but transaction failed. I am unable to apply coupon again.
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shreeti Singh
                                Sep 16, 2021
                                Report
                                Copy

                                Address: NJP MAIN ROAD NEAR NETAJI STATUE SILIGURI WEST BENGAL

                                While using phonepe one message pops up with a scratch card after scratching it shows you earn a reward worth rupees 1995. After claiming that reward instead of credit it got debited from my account.

                                HELP ME OUT
                                AS BECAUSE IT WILL DECREASE YOUR GOODWILL IN THE MARKET.
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Goyalmk
                                  from Gwalior, Madhya Pradesh
                                  Sep 15, 2021
                                  Report
                                  Copy

                                  Address: Sagrtaal chauraha, gwalior

                                  Sir,
                                  I have booked a Log cylender dt. 24/08/2021 and payment make with phonepe. And amount cut in our bank statement. But A msg received from IOC that no receive the amount.
                                  They said amount credit in you account within 7 working days. But till date no AMT receive in bank account.

                                  LPG delivery received with cash paid.

                                  So kindly check and credit the amount rs. 943.50 in our bank account.

                                  Regards,
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    maheshwarikale
                                    Sep 15, 2021
                                    Report
                                    Copy

                                    I Prashant Ramesh Kale sent 25k money from phonepe on 17 july 2021 the money get deducted from my account but did not receive at receivers bank.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Abhijeetsharma
                                      from Delhi, Delhi
                                      Sep 15, 2021
                                      Report
                                      Copy

                                      Address: Phonepe

                                      I have transferred an amount of rs 808 via reference number T2109131207575195832247. I have checked the receiver bank statement money not credited. Please do the needful as soon as possible
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit