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PhonePe Complaints & Reviews

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Updated: Aug 1, 2026
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PhonePe reviews & complaints page 31

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A
Akshay Chan
from Amravati, Maharashtra
Dec 6, 2021
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PhonePe — Transaction showing processing since two days but money deducted. Plz refund my money.
UTR ID[protected]
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    S
    S Abinash
    Dec 4, 2021
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    CL2112020114395672333651
    This is my transition no. I didn't get my amount. Please do some action
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      A
      Aarushi_Garg
      Dec 2, 2021
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      I'm not able to make any transactions through phone pe...I'm able to receive payments but can't send anyone.
      Everytime it's showing "Your bank has declined payment or receivers bank has declined payment"
      I have some important transactions to make, so kindly solve this issue as soon as possible.
      Thank you
      PhonePe customer support has been notified about the posted complaint.
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        1
        11Khushboo
        Dec 2, 2021
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        I am not able to use phonepay account with my number as it has been blocked. But I have the bank account linked with this number only, so, I want my phonepay account to be unblocked again. I request the authority to unblock my phonepay account linked with my phone number
        PhonePe customer support has been notified about the posted complaint.
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          K
          Kiran Yogesh Arora
          from Noida, Uttar Pradesh
          Dec 2, 2021
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          I got a scratch card .. When I scarached the card my money got debited from my account.
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            9
            9417094869
            from Phagwara, Punjab
            Nov 30, 2021
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            Address: PUNJAB

            PSPCL Electricity Bill Payment Rs.4780/- not credit to PSPCL account Amount Rs 4280/- debited from my account through PhonePe via BillDesk but not credited. Receipt not received from PSPCL
            PhonePe customer support has been notified about the posted complaint.
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              N
              Neeraj kumar Ramawat
              Nov 25, 2021
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              Address: WARd no.9 sadar bazar kathoti

              सर, राजस्थान पुलिस 2021 परीक्षा फॉर्म भुगतान पोर्टल गेटवे पर मैंने 411.94 का भुगतान किया। मेरा ट्रांजैक्शन सक्सेसफुल था। मेरे यूपीआई पेमेंट एप फोनपे में ट्रांजेक्शन सक्सेसफुल दिख रहा था। लेकिन पोर्टल पर भुगतान विफल रहा। क्यों.. मेरा 411.94 रुपया मर्चेंट अकाउंट में ट्रांसफर हो गया। लेकिन सेवाएं मुझे नहीं दे रही हैं.. क्यों.. मेरा राजस्थान पुलिस परीक्षा फॉर्म जमा नहीं किया गया... मेरा rajistration नहीं हुआ.. कृपया मुझे सेवाएं दें या भुगतान धनवापसी मुझे दें...
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                D
                durga pravalika
                Nov 24, 2021
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                I made a recharge for Bsnl yesterday, recharge is showing successful in phone but plan is not activated and BSNL provider confirms that payment has not reached them
                PhonePe customer support has been notified about the posted complaint.
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                  A
                  AnanthuAR
                  Nov 23, 2021
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                  Hi,
                  I made a payment on 03 November 2021 against the transaction number T2111030809240538976097 . The amount debited from my account and the transaction not completed. Instantly I raised a ticket and received confirmation that the deducted amount will be refunded to my bank account within 3 to 4 working days against the ticket number[protected]. Still the amount not credited to the bank account. Transaction details attached below. Please do the needful and refund the amount as soon as possible.
                  PhonePe customer support has been notified about the posted complaint.
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                    P
                    PGG SKILL
                    Nov 23, 2021
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                    Yesterday i was going to petrol pump and when I pay than see my account has been blocked. I just stuked what happend. Today I call to cc they told me for security reason. I don't know how to believe on such type of app. Screen shot attached. Never I transact in any fraud or illegal things.
                    PhonePe customer support has been notified about the posted complaint.
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                      J
                      Jagdish prasad khileri
                      from Churu, Rajasthan
                      Nov 22, 2021
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                      Address: Vip. Malsisar

                      14 Nov. 2021 through phone pe app. The amount debited from my indian post payment bank account but couldn't reached receiver account ., please look this matter .
                      PhonePe customer support has been notified about the posted complaint.
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                        N
                        nmp7585
                        from Ahmedabad, Gujarat
                        Nov 22, 2021
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                        Address: Ahmedabad

                        The incident on 14/11/2021.
                        PhonePe Ecommerce, DELHI, IN #[protected].
                        Transaction id - P2111141223287496473659.

                        Dear Sir,
                        as on 14/11/2021. my payment details of Rs.250/- which 2 times deducted from my credit card account which belongs to Axis Bank credit card no. XX6583 - one time mobile app credit card option and second time mobile app phone pe account.
                        after that i stand in que and pay the same amount from my google pay account which my mobile no. [protected]. so please refund my Rs.500/- asap which i paid from my credit card through mobile app of science city.
                        Today received credit card statement and Rs.250/- deducted dual time and ticket not confirmed both time and after i pay from my Google Pay account with my Registered mobile number - [protected].
                        Please refund my amount asap.

                        from, Nilesh Patel
                        PhonePe customer support has been notified about the posted complaint.
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                          Ravi Pagare
                          Nov 20, 2021
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                          Website: Phonepay

                          03/11/21 ko phonepay ki taraf se paise mile hai jaldi apne bank account mein transfer Karo etc. 626 rupees ka fraud hua hai. Mere account mein total 796 rupees they, ab sirf 170 rupees hai.
                          PhonePe customer support has been notified about the posted complaint.
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                            N
                            NiyazH12
                            from Silvassa, Dadra and Nagar Haveli
                            Nov 19, 2021
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                            Fraud Transaction done on my phone pay account details are given below,
                            1. Rs 1200 with UTR:[protected] on dated 14.11.2021
                            2.Rs 1200 with UTR:[protected] on dated 18.11.2021

                            UTR details attached.

                            Kindly Refund
                            PhonePe customer support has been notified about the posted complaint.
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                              S
                              ShaillySingh99778
                              from Bhopal, Madhya Pradesh
                              Nov 17, 2021
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                              Address: delhi

                              Hi i am banshidhar and paid to a company www.bandhanshaadi.com who is fake company and they have taken money of Rs. 7500 for my marriage but they are not replying anything. I m sending the screenshot of payment which i mad.e so i request phonepe company to block their number. They are faking to the customers making false commitment.
                              PhonePe customer support has been notified about the posted complaint.
                              Dear customer this person frnd of Mr. sagar kumar chutiya and they are try to mislead to customer. but customers knows very well what is bandhanshaadi.com. and getting proper response from bandhanshaadi.com. and now sharing you proof of customer who cheated with Mr. sagar kumar chutiya's company thats name is navjodimatrimony.com
                              but we never do such kind of mistake with customer. if customer marriage finalize from ours end in that case we have refunded to many customer. and ours aim is customer support not cheating with customer. thats reason customer joining to ours company and taking service. and giving refrances to bandhanshaadi. so we would link to inform you guys if you are looking serious for marriage you should try to bandhanshaadi's service. ours marriage percentage 70% in year. we do commitment with customer that we giving 100% best. but we do try to do for customer.
                              we know you are odiya and sagar kumar chutiya alrady odiya. odiya odiya brother. you pple try to mislead ours customer. so dont try to be smart. all customers with us. and supporting to bandhanshaadi.com
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                                R
                                rohitreza1987
                                from KOLKATA, West Bengal
                                Nov 15, 2021
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                                Dear Sir,
                                I have made a transaction of Rs 4039.00 through PhonePe App to FORTIS HOSPITAL LIMITED KOLKATA on 13.11.2021 at 12:54PM the said amount debited from my account but not credit to merchant account yet i have contacted Fortis reply not received. I also contacted PhonePE customer support panel through APP but not reply. still waiting for their response.
                                The Trasaction ID of The Same: T2111131254067179001074 dated 13.11.2014 at 12:54PM
                                Ticket No of PhonePE is :[protected] dated 14.11.2021 at 04.05.20Pm
                                :[protected] dated 14.11.2021 at 04.08.46 Pm
                                :[protected] dated 15.11.2021 at 6.43.31PM
                                Please look into matter and help us in getting my money Back.
                                PhonePe customer support has been notified about the posted complaint.
                                Amount credit in our account thanks for urs support
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                                  A
                                  A.Razzaq Bund
                                  from Akkalkuwa, Maharashtra
                                  Nov 14, 2021
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                                  Address: Assalam Hospital, At & Post-Akkalkuwa, Dist-Nandurbar,Maharastra -425415

                                  Dear sir
                                  i paid landline phone bill
                                  landline phon no [protected]
                                  how can i collect or print receipt
                                  PhonePe customer support has been notified about the posted complaint.
                                  Nov 14, 2021
                                  Updated by A.Razzaq Bund
                                  please send me receipt
                                  Nov 14, 2021
                                  Updated by A.Razzaq Bund
                                  please send me payment receipt of landline no.[protected] on my mobile no . [protected]
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                                    G
                                    from Jhajjar, Haryana
                                    Nov 14, 2021
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                                    My self Pinku and my phone pay registered mobile number is [protected].My SBI account number is [protected] and UPI id [protected]@ybl. I did autopay of Rs 28850 for 50 shares in Fino Payments Bank IPO on 29 October 2021. I have been allotted 25 shares and a transaction of Rs 14, 425/- has been done on 10th November 2021. Balance amount 14425/- has not arrived in my account. 28850/- was debited from my account as per bank statement. Whereas Rs 14425/- should have been deducted from my account.

                                    Please tell me why the rest of my money is still not showing in the account. I am attaching some screenshots and bank statements related to the transaction.

                                    Thanks and regards
                                    Pinku
                                    Mobile no. [protected]
                                    UPI id - [protected]@ybl
                                    Transaction no. - P2111101516388861029128
                                    PhonePe customer support has been notified about the posted complaint.
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                                      P
                                      Prms Dharshu
                                      Nov 13, 2021
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                                      I send my money to a UPI account on[protected] but still now receiver didn't receive my amount. I already raise complaint on phonepe also.but still money not received to my receiver.please solve my problem as soon as possible.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        A
                                        Anurag Karanjkar
                                        Nov 10, 2021
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                                        Fraud 3 transaction happened through my phone pe on the name sapana(saniya) Kumari.the transaction date is 9 Nov & 10 Nov. Give me a refund my account
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