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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 31

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B
bishal402
from Raiganj, West Bengal
Sep 11, 2021
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I am complaint about phone pe wallet closer

Address:Raiganj

I am close my wallet at 29/08/2021 or today 11/09/2021 but my wallet money not received. Meny times talk to castomar care but castomar care give times again or again. please help me....
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N
Naresh19823
Sep 10, 2021
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Very poor response of customer support

I have registered complaints 6th September. 21 but till date not response from phone pe customers support. 15000 fraud happened with me.

I request all. The user pls don't use phone pe app.
They never care their customers & zero security of your accounts....
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S
srk lover\'s
Sep 10, 2021
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Fraud kiya mere sath 2700r rupees ka

Address:Anjur phatta

Uska call aaya hai tha mujhe call girl ka escort hain apko service chahiye toh hum denge lardki apke ghar aayegi uske apko phlele book karna padega 600 hundred phir lardki aane baad aur 600 payment karna padega apko aur maine kar diya lardki nhi aayi bht forced kiya jaldi jaldi payment karne k liye ki 5mintue mein lardki aajayegi apke magar phir 1200 hundred lene baad usne bola ki security deposit ke naam pe apko 3000aur payment karna hai...
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R
Riya Susan John
Sep 10, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
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Fund transferred but not received

I transferred a fund of Rs 200 on[protected] but he doesn't received that amount...
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ருத்தரமணி சேனா.ரா
Sep 9, 2021
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Transaction processing

Address:86, thoppu street,athimajeripet,631202

Transaction processing not send money pending please help
Issue with the Payment of T2109091150137039915034
Ticket ID:[protected]
Created on Thu, 9 Sep at 5:54 PM Agent: Resolution given...
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R
Renumay29
from New Delhi, Delhi
Sep 9, 2021
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0 security and support for users

Such a pathetic platform, a fraudulent activity happened with me today and I tried to reach their customer support but neither they are available on call n to my surprise to handle a fraud they have drop downs which leads to no where. Any Tom, dick n Harry has been opening a platform for people to transact n they have no damn clue how to secure their money n provide support in case of emergency. Also what kind of platform n services they...
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R
Renumay29
from New Delhi, Delhi
Sep 9, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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Phonepe fraud of 10000

Website:Phonepe

I got a call @ 1:54pm and a person said my father has given him my number so that he could transfer me 25000. My father doesn’t use online platforms and sometimes I do receive payment on his behalf. Hence, I said okay n then he asked if he needs to transfer on the same number he called, I confirmed the number n asked him to send the payment via phonepe.
He said he would transfer Rs.2 and I need to confirm if, I have received. Then...
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G
Ganpat Chandel
Sep 9, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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Deduct my money in my account

Address:malpura

My failed tranastion id no[protected]
my accont in sdi branch
deduction date 02/09/2021
name - ganpat lal...
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A
Aniket Sabat
Sep 9, 2021
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Unable to Unblock my phone pe

[protected] this number was blocked by mistake. I am unable to unblock/restore my account now....
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D
Durgesh Chaudhari DM HDFC
Sep 9, 2021
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Amount debited but party account not credit

Address:Udasi Ward Pusad

Phon pay is a bad . i send the amound my friend my amount debited but my friend account not credit .. its many more time phon pay problem ... plz refund my amound as soon as posibil...
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S
Shikha Dhiman
Sep 9, 2021
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Did a recharge on wrong number.

Address:Airtel recharge through phonePe

I did a wrong recharge the operator is airtel. I called that number but the number is switched off.
So I want the money back.
The wrong number is [protected]
The transaction ID is NX21090911123160765490211
Airtel prepaid reference ID is[protected]...
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S
satish methku
Sep 8, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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My account has been blocked without reason

My account has been blocked from many months and There is no chance to call customer care for that number please unblock my number...
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A
Avinashmanikyam
Sep 7, 2021
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Money has been debited but the payment is failed

Address:24c-6-2/2, Near Dmart, r.r.pet, eluru

While, I was transferring a money through a BarCode to a restaurant, suddenly the payment has been failed and amount has been debited, but the owner didnt get the money to his account and not showing in my wallet also. Its been done before 2 days. For a normal person, he has to use that money for somewhere for his personal purpose.Till now money has not refunded....
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K
krishna11111
Sep 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card number manipulation

I've paid credit card bill of Rs 66, 000/- INR to card ending with xx01 on 06-sep-2021, but when i checked with phonepe, they provided status as amount paid to card ending with xx79. which is completely incorrect. UI showing one card number and bot showing different card number. I tried to reach out to call Centre for 3 times, as soon as i explained the issue, they will go on mute for min and disconnect the call. chat support is not responsive....
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P
pratham07
Sep 6, 2021
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Wallet closure withdrawal not received

I’ve been waiting from 29th Aug to get my withdrawal after my wallet closure and executives keep postponing the dates and tell me to wait and it’s been a week since I kept begging them....
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J
Jahnvi Jain
from Gurgaon, Haryana
Sep 5, 2021
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Scam Call with phonepe offer

I've been getting a fake offer call of PhonePe executive regarding an offer to claim some ruppes.
Scammer's number : [protected]

Please look at this asap to avoid any fraudulent activities and to mark your customers safe....
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S
Selvam@1234
Sep 5, 2021
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Phonepe upi rev/

Address:KULATHUR, THOOTHUKUDI

4 Aug mr THEIVARAJ, a/c no[protected] transferred rs 1000 in my account through phone pay app. It was successful and credited to my account, then after sometimes it was debbited immediately showing upi/rev in statement and it was not credited to his account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer made and on connecting phone pay customer care they told me that transfer...
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N
Naresh19823
Sep 5, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Withdrawal 15000 from account

Your agent misguided my wife and withdrawal 15000 from account.
You agent phone no is [protected].
We never expect this type of fraud company like phone pe.
Kindly refund my money back on priority otherwise I am going to consumer court....
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Address:Akra, Jagannath Nagar

Flipkart have refunded to my phonepe wallet debit card but money is not yet reflected in my bank account although phonepe shows credited to my debit card. My transaction id of refund of 18999 is P2109041720262234552070....
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U
Umasraoa5
Sep 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phonepe showing transaction successful but money not credited to receivers bank account

I have done transact in phonepe on 31st Aug 21 using credit card pay rent .
I got transaction successful but receiver bank not received money till today 04th sept 21.
Transaction ID: NX21083114491499378115351

I raised ticket in phonepe but they they are saying money reached receivers bank account but still not received.
Please help me on this....
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