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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 31

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A
ashwindt
from Hyderabad, Telangana
Sep 24, 2021
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Dear Sir,

My mobile no.[protected] Iam using Phonepe Business, Customer paid Rs.92 instead of Rs.992 and Phonepe Business is not showing the mobile number of the customer. How to contact the customer for my Rs.900 Loss.
Kindly help us out to reach the customer

your prompt response will be highly appreciated

Regards,

Ashwin
[protected]
PhonePe customer support has been notified about the posted complaint.
Sep 24, 2021
Updated by ashwindt
Dear Sir,

My mobile no.[protected] Iam using Phonepe Business, Customer paid Rs.92 instead of Rs.992 and Phonepe Business is not showing the mobile number of the customer. How to contact the customer for my Rs.900 Loss.
Kindly help us out to reach the customer

your prompt response will be highly appreciated

Regards,

Ashwin
[protected]
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    M
    MohitSanjwaal
    Sep 24, 2021
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    I have a Phonepe account with my registered number: [protected]. Yesterday I have transacted my money thru Phonepe to the wrong person. The Transaction Numbers for those transactions are Transaction Id: T2109231630343619077665, T2109231640003171787269, T2109231716090961787151. Request you to kindly credit chargeback these transactions as soon as possible.

    Looking forward for your valuable support.
    PhonePe customer support has been notified about the posted complaint.
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      P
      Puneeta Arora
      Sep 23, 2021
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      I have notification recieved frommohine scratch cardbyou won 1783 re when I scartchbits taken my 1783 re from my account kindly solve mybissue as a pandemic time I'm needy I had to pay my children fees my [protected]@gmail.com [protected]
      PhonePe customer support has been notified about the posted complaint.
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        1
        19Jay19
        from Meerut, Uttar Pradesh
        Sep 23, 2021
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        Address: Meerut

        Sir
        I am Jayant .I make a payment through phone p my upi ID is ([protected]@ybl )of Rs2000 in 19August2021 to guru kirpa enterprices .balance is deducted to my account but merchant did not accept the payment .traction I'd. P2108191204517198628691. My account in canra bank..the account specified in bank is not matched with merchant account ..account given by bank is [protected]..is not merchant account..
        PhonePe customer support has been notified about the posted complaint.
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          A
          Abhiraj Kr
          Sep 23, 2021
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          I tried to add money in phonepe wallet the money get deducted from bank but not credited to the phonpe wallet
          Transaction ID:NX21092319202174216444081
          PhonePe customer support has been notified about the posted complaint.
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            V
            vinaybhargavi123
            Sep 23, 2021
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            My phonepe account bearing mobile number: [protected] is blocked for no reason tried to call customer care but they are stating that it cant be unblocked. please rectify the issue at the earliest as possible.
            PhonePe customer support has been notified about the posted complaint.
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              Y
              Yogesh2000
              Sep 23, 2021
              Resolved
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              Resolved

              Transaction showing processing since two days but money deducted

              I have initiated transaction on phonepe to send money to relatives . But The money deducted from my account and not recieved in relatives account. It is showing processing since last two days. Now tell me what to do for such a condition....
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              H
              HarshaReddyHve
              from Hyderabad, Telangana
              Sep 22, 2021
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              Address: Hyderabad

              I temporarily disabled my phone pe account but I want to unblock my phone pe account but they are not unblocking please unblock my Phone pe account
              PhonePe customer support has been notified about the posted complaint.
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                R
                raminder67
                from Delhi, Delhi
                Sep 22, 2021
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                It is informed that on 18.9.2021 at around 10 to11 AM, I received unknown calls from Mobile No.[protected] and No. [protected] posing himself as my well known DIG, CRPF Shri Jaidev Kesri. The voice of caller was similar to Shri Jaidev Kesri. He stated that he will send me Rs.25000/- for further transfer to his child. Then I received a false text message from him containing transfer of Rs.25000 in my account. Though, I called Shri Jaidev Kesri, DIG on his saved whatsapp Number but the said caller/hacker responded from other side that “Raminder tum verify kar rahe ho kya, paise bhej do”. Trusting to a senior Officer, I transferred Rs.25000 in two transactions i.e. Rs.10000 and 15000 on UPI ID No.T2109181221274443018986 and. No.T2109181231249143018696. Thereafter he again demanded Rs.20, 000. I again called the DIG, Shri Jaidev Kesri on his whatsapp. while the said hacker responding me from other side, Shri Jaidev Kesri connected on call and asked me how are you Raminder, Kay baat has hai kyu call kiya. When I told about transfer of money, Sh.Kesri said he neither called me nor demanded money. Then I came to know about the fraud. Sir it is a case of fraudulant & cyber crime. Kindly look into the matter urgently.
                PhonePe customer support has been notified about the posted complaint.
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                  T
                  tiger1551141
                  Sep 20, 2021
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                  Address: Sadulpur

                  Dear Sir/Ma'am,

                  I Transferred Rs.7000 on[protected] from my mobile [protected] through Phonpay UPI to Mobile Number [protected].
                  The Transaction is successful but the party till date has not received the amount.
                  The Amount is deducted from my account on 16-9-21. I am attaching all the Screenshot of all the Proofs hereunder for your consideration kindly look into the matter and do the needful asap.
                  PhonePe customer support has been notified about the posted complaint.
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                    1
                    19Jay19
                    from Meerut, Uttar Pradesh
                    Sep 20, 2021
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                    Address: Village Bhadurpur Mohiuddinpur Meerut

                    Sir
                    I am Jayant .I make a payment through phone p my upi ID is ([protected]@ybl )of Rs2000 in 19August2021 to guru kirpa enterprices .balance is deducted to my account but merchant did not accept the payment .traction I'd. P2108191204517198628691. My account in canra bank..the account specified in bank is not matched with merchant account ..account given by bank is [protected]..is not merchant account..my account no.[protected] ifsc CNRB004026.MERCHANT BEHAVE LIKE HE NOT TAKEN ANY MONEY
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Sumit5119
                      from fazilka, Punjab
                      Sep 17, 2021
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                      Unable to login phonepe account. payment is blocked in wallet. Company is not responding. Wallet no. [protected]
                      PhonePe customer support has been notified about the posted complaint.
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                        V
                        Vishal Kumar Reddy Bijjam
                        Sep 17, 2021
                        Resolved
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                        Resolved

                        Address: Nandyal ,kranti nagar,near current office, Near current office

                        Have purchased a product due to defective i have cancelled the amazon people have done the refund successfully on 23rd aug of Rs 947 but the amount still not reflected into my bank account more the then 10 days have passed i have sent email with complete details but still there is no response
                        for the mail many customer say that you don't respond to any complains please
                        do it as we are depending on you people
                        Sep 17, 2021
                        Complaint marked as Resolved 
                        PhonePe customer support has been notified about the posted complaint.
                        Sep 17, 2021
                        Updated by Vishal Kumar Reddy Bijjam
                        Refund Reference Number transaction-SCDSFKPE0000KS9KP4NL
                        This is my reference id From Amazon I got
                        And I got complaint I'd from phone pe through mail
                        PhonePe Complaint Status Update [ID: 2990128]
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                          H
                          Himalayan AyurCure
                          Sep 16, 2021
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                          I have applied a reward coupon in puma but transaction failed. I am unable to apply coupon again.
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Shreeti Singh
                            Sep 16, 2021
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                            Address: NJP MAIN ROAD NEAR NETAJI STATUE SILIGURI WEST BENGAL

                            While using phonepe one message pops up with a scratch card after scratching it shows you earn a reward worth rupees 1995. After claiming that reward instead of credit it got debited from my account.

                            HELP ME OUT
                            AS BECAUSE IT WILL DECREASE YOUR GOODWILL IN THE MARKET.
                            PhonePe customer support has been notified about the posted complaint.
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                              G
                              Goyalmk
                              from Gwalior, Madhya Pradesh
                              Sep 15, 2021
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                              Address: Sagrtaal chauraha, gwalior

                              Sir,
                              I have booked a Log cylender dt. 24/08/2021 and payment make with phonepe. And amount cut in our bank statement. But A msg received from IOC that no receive the amount.
                              They said amount credit in you account within 7 working days. But till date no AMT receive in bank account.

                              LPG delivery received with cash paid.

                              So kindly check and credit the amount rs. 943.50 in our bank account.

                              Regards,
                              PhonePe customer support has been notified about the posted complaint.
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                                M
                                maheshwarikale
                                Sep 15, 2021
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                                I Prashant Ramesh Kale sent 25k money from phonepe on 17 july 2021 the money get deducted from my account but did not receive at receivers bank.
                                PhonePe customer support has been notified about the posted complaint.
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                                  A
                                  Abhijeetsharma
                                  from Delhi, Delhi
                                  Sep 15, 2021
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                                  Address: Phonepe

                                  I have transferred an amount of rs 808 via reference number T2109131207575195832247. I have checked the receiver bank statement money not credited. Please do the needful as soon as possible
                                  PhonePe customer support has been notified about the posted complaint.
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                                    R
                                    Reshma Shamashuddin Nadaf
                                    Sep 14, 2021
                                    Resolved
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                                    Resolved

                                    Address: Ashford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block,80 ft Road, Bangalore-560034
                                    Website: ebay199.com and ebay988.com

                                    Fraud transactions are done through my Phone pe app... I lost Rs. 3, 02, 704/- ... FIR also done in local cyber crime department... They need full transaction details with account number, which bank it's credited... For this to whom we need to contact in Phone pe ? Please provide your contact number and email for further communication... [protected]@gmail.com to this email id...
                                    Sep 15, 2021
                                    Complaint marked as Resolved 
                                    I wanted to raise the complaint against fraud transaction... I want credited account number, their bank name, and their names... Complaint will be raise by Cyber crime division... But I want contact details of concern and email id to raise
                                    PhonePe customer support has been notified about the posted complaint.
                                    Oct 03, 2021
                                    Updated by Reshma Shamashuddin Nadaf
                                    Not yet resolved
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                                      S
                                      Sankardgl
                                      Sep 14, 2021
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                                      Address: Dindigul

                                      Hi,

                                      I did the transaction on 2nd jul 21 to wrong account number via Phone PE.
                                      The money was debited from my bank account .
                                      we immediately call the bank and asked them to cancel the transaction to the benificary account holder.
                                      Bank also onhold ready.
                                      The same day we register the complaint in phonepe on the same day.
                                      Phone pe recommended to contact the bank.
                                      So we contacted the bank . bank given answer after 3 months for our ticket .
                                      Bank will return money to phonepe only and they cant directly to send to our account.

                                      The bank complaint code is given below for your reference and please contact bank and get back the money for us .
                                      Its huge amount ( 29, 250Rs)for us. Please help on this claim.

                                      Phone Pe Id: sivasankar
                                      Mobile Number : [protected]
                                      Transaction Date : 2nd jul 21
                                      Transaction id : T2107020815443260821250
                                      Transfer from bank : IOB bank, Branch IFSC Code : IOBA0002685
                                      Transfer benificiary Bank: Bank of baroda, Acc number :

                                      Thanks
                                      PhonePe customer support has been notified about the posted complaint.
                                      Sep 29, 2021
                                      Updated by Sankardgl
                                      There is no reply until now. Please check my complaint and please solve my problem and please refund my money rupees 29250 only thanking you
                                      Hi
                                      There is no updated until now. Please check.
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