Submit a Complaint
Claimed

PhonePe Complaints & Reviews

www.phonepe.com
1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Bad 😕 It seems that PhonePe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PhonePe

PhonePe reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
J.Deepan Chakkaravarthi
Sep 4, 2021
Report
Copy

Claim Rewards, when I Scratch, my Amount Rs.1,965 is debited from my bank account

Address: Phone pe app

Dear Sir/Madam,
By Advertise send Prize money in Bank. By Default a Claim reward is display in my phone(Phone pe) app.when I Scratch this card and give my UPI pin, my amount Rs.1, 965 is debited from my bank account. So, please take necessary action to Refund my Money to my bank account.This money is my hard work and earn this Money.

Thanking you,

Your's faithfully,
J.Deepan Chakkaravarthi...
Helpful
269 other people found this review helpful
269 found this helpful
4 Comments
Report
Copy
H
Harshad Tambe 5936
Sep 3, 2021
Report
Copy

Address: pune

It shows the recharge code purchase of Google Play.
The amount was debited from my account.
Please stop this subscription from my account of phone pay.
This recharge code is not useful to me.
kindly unsubscribe this service from my account.
PhonePe customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nitisharora777
    Sep 3, 2021
    Report
    Copy

    Website: Phonepe.com

    Phonepe has very bad service. I didn't even do anything and my phonepe is turned of[censored]nable to login Thats my phonepe number. [protected]
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jonnala Siva
      Sep 3, 2021
      Report
      Copy

      Address: Andrapradesh

      Unfartunately I am sending my money to a Google trash site...how to back my money
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pratham07
        Sep 1, 2021
        Report
        Copy

        I had requested for my wallet closure hence I opted for withdrawal of money and the service team told me it would take 3 days to complete the same and after the 4th day if I raise an issue they tell me to wait for another 3-4 days. Please transfer it asap as it's an emergency.
        +3 photos
        PhonePe customer support has been notified about the posted complaint.
        Sep 02, 2021
        Updated by pratham07         The phonepe executive called me and said the payment would be done by 1st Sept but still not received any withdrawal
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Viswaraju
          Aug 31, 2021
          Report
          Copy

          Address: Nimmanapalli Rd, Madanapalle, Andhra Pradesh 517325, India

          For me coupon came but I don't what is that coupon the ticket details not came and I don't want that coupon please refund my amount. It will not happen then send that ticket details and send that coupon. Please it's my humble request
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            navadeep1012
            Aug 31, 2021
            Report
            Copy

            While I ordered my food on tomato, after applying coupon that I got from my phone pay account, the coupon was applied but I didn't get complete cash back.the offer was 50% of[censored]p to 125 on minimum order value 159..i got only 50 rupees off
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              Eshwar Viswam
              Aug 31, 2021
              Report
              Copy

              I purchased ticket in irctc through phone pe account. My money 871.80 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount.

              Order Id:[protected]

              Date :24 August 2021

              Message Collect request from IRCTC for [protected]
              +1 photos
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                harishmahor123
                Aug 30, 2021
                Report
                Copy

                Address: phonepe

                Someone from mobile number [protected] call me and said you won 5000 rs from phonepe i said okk how will i get money he said open phonepe he sent me payment request of 5000 and said click on pay then you will get otp when you insert it then you will get 5000rs in your account he thought i am illitrate i didnt know meaning of pay ...i requesting you please take some strict action against this number otherwise many phonepe user didnt know and stucked in this phishing scam
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mankesh Photo Studio
                  Aug 29, 2021
                  Report
                  Copy

                  Sir someone call me says Im your mausa and also he send me msg on phone pay that he send 25000 but he want to fraud with me that their is send option at there 25000... But still this time i will not send money... He calls from mobile no. ([protected]) shows sanjay kumar chaurasiya name in phone pay... Also give their account number and Ifsc code i.e. (A/c__ [protected]). Ifsc code ___AUB10002189... KINDLY TAKE LEGAL ACTION ON IT
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
                  Aug 29, 2021
                  Updated by Mankesh Photo Studio                   Phone pe fraud by sanjay kumar chsurasia
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tatasky Sridhar
                    Aug 29, 2021
                    Report
                    Copy

                    Address: No.5 Saibaba Street

                    Please activate my phonepe account in this cell phone number [protected] please quickly activate i am waiting for your phone call
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aadhi Rocket
                      Aug 29, 2021
                      Report
                      Copy

                      Address: J.R.Aadhavan, 7/6,East Madavilagam,, Thiruvaiyaru,(TK),, Thanjavur (DT), 613204

                      I am aadhavan. I am in tamilnadu. Yesterday night 28.08.2021 I have wrongly sent the amount 1940 rs for giftcard refunds via phonepe .please refund the amount quickly for our working days. Please consider my complaint and refund my amount. That amount has emergency to pay loans and mobile bills. So please refund the amount.
                      Thank you
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abhiaki
                        Aug 28, 2021
                        Report
                        Copy

                        Address: Dharmshlaa

                        Please refund my money
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Priyahummingbird
                          Aug 28, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Transaction shows successful in phone pe but money not credited to account

                          Transaction successful on 6th August 2021 as seen on the phone pe app. But till date not received the amount to bank account. Transaction id:T2108061933539655176512.
                          Written mails to merchant support and contacted phone pe customer care but no solution. Dont know why you show success in app but not crediting it to account. How can we trust you?...
                          Helpful
                          3 other people found this review helpful
                          3 found this helpful
                          Write a comment
                          Report
                          Copy
                          D
                          dk04datta
                          Aug 27, 2021
                          Report
                          Copy

                          Address: Ashford Park View, Site No - 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore-560034, India

                          Hi Team,

                          I am continuously chasing PhonePe team, they are simply mentioning that it will resolve soon. It’s been many times I escalated and I am not getting proper resolutions from them.I have made credit card payment of 27103rs and it’s not a small amount. Please help me on this.
                          +1 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shridhar suyambu
                            Aug 26, 2021
                            Report
                            Copy

                            Address: Keezha Krishnan Puthoor

                            Dear Sir,
                            yesterday i make the transaction Rs 100/-
                            the payment debit from my account and still not credit.
                            please do the needful action
                            +1 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Laxmidhar1991
                              Aug 26, 2021
                              Report
                              Copy

                              My phone pe number [protected].
                              I have recharged 299 yesterday 25.8.2021.Recharge successful.money deducted.but not recharge done.In history it is shown recharge successful.When i contact bsnl customer service they told there is no recharge on ur number.phn pe customer told me operator has been confirmed us tht recharge done successfully.
                              +1 photos
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kiran Bhimrao
                                Aug 25, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                There were call received from phone pay department for rewards and all my wife communicate with them and follow there instructions after that rs. 5500 with from account. She has not shared any details like otp or bank details but amount withdraw. Please help sir.

                                My contract number [protected]
                                Aug 25, 2021
                                Complaint marked as Resolved 
                                Not resolve
                                PhonePe customer support has been notified about the posted complaint.
                                View replies
                                Yesterday someone cheated me. Someone called me from phonepe and he said he your 1999 reward is not open. Please open and enjoy your reward. He also send me notification in my phone pe notification area. He cheated me with 4100rs. Please help me. I am a student.
                                Reply
                                Akanksha Swarnkar's reply, Nov 8, 2021
                                Please help me as soon as possible 🙏🏻
                                Helpful
                                5 other people found this review helpful
                                5 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Afsathsam
                                  Aug 25, 2021
                                  Report
                                  Copy

                                  I payed electricity bill 2120 rupees on 8th July .(MESCOM[protected]PRL37519).money is deducted from my account later I received a message from phone pay that payment is failed and it will refunded within 7-9 working days..but till today that money was not refunded please refund my money
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    GAVISIDDAPPA SAHUKAR
                                    Aug 25, 2021
                                    Report
                                    Copy

                                    Address: s gavisiddappa s/o doddabasappa at pannapur tq gangavathi dist koppal -583229

                                    Miss guide and what about giftvocher deduct amount my account...plz solw this froblem and return my amount
                                    +1 photos
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      State Bank of India [SBI]
                                      1.4
                                      (27932)
                                      Syscom Corporation
                                      1
                                      (180)
                                      Kotak Mahindra Bank
                                      1.5
                                      (4823)