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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
Complaints 3493
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261
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PhonePe reviews & complaints page 37

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H
Harishankar solanki
Aug 6, 2021
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Address: Parmanand solanki college road jain hostel ke pass mahudiya bawaji neemuch city madhyapradesh neemuch pincode no. 458441
Website: Consumer website

Me parmanand & harishankar solanki me neemuch college road jain hostel ke pass mahudiya bawaji me rehta hu mere pass 29 july 2021 ko ek call aaya tha jisme mujhe yah bataya tha ki aapke phone pe account me 4999 rupye ka cupan aaya hai usne bola phone pe account me bell icon click karna aur niche pay button par click kar dena meine vaisa hi kiya aur mere account 4999 rupye cut gaye fir se usi ka call aaya usne dusri baar vaisa hi bola aur meine vaisa hi kiya mere fir se 4999 rupye mere phone pe account se cut gaye time 10.37 aur 10.41 par
PhonePe customer support has been notified about the posted complaint.
Aug 06, 2021
Updated by Harishankar solanki
Me parmanand & harishankar solanki me neemuch college jain hostel ke pass mahudiya bawaji me rehta hu mere pass 29 july 2021 ko ek call aaya tha jisme mujhe yaha bataya tha ki aapke phone pe account 4999 rupye ka cupan aaya hai aur usne bola aapke phone pe account me bell icon par click karna aur niche pay par click kar dena meine vaisa hi kiya aur mere phone pe account me 4999 rupye cut gaye fir se mere pass usi ka call aaya usne fir dusri bola 4999 rupye ka cupan aur aaya aur meine fir phone pe account me bell icon par aur niche pay par click kar diya aur mere phone pe account se 4999 rupye wapas cut gaye time 10.37 aur 10.41 par

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    M
    Muhammed Erfaan
    Aug 5, 2021
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    I have purchase Googleplay recharge of 380 rupees and payment is successful and deducted from my account but I didn't get yet redeem code via Sms or mail of my registered account... Please take immediate action...
    PhonePe customer support has been notified about the posted complaint.
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      T
      Tirunagiri
      Aug 4, 2021
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      I have recharged to a wrong number, now I want to recharge to a correct number, can you please help me to do this?
      PhonePe customer support has been notified about the posted complaint.
      Aug 04, 2021
      Updated by Tirunagiri
      I have recharged to a wrong number, now I want to recharge to a correct number

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        K
        Koushik hajra
        Aug 4, 2021
        Resolved
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        Resolved

        Respected sir,
        My phonepe number is [protected].

        My complaint is i have already paid a electricity bill amount Rs 1004/- on 26.07.2021 6.46 pm. Transaction id -T2107261849011192296701 and my balance deducted from my bank account but bill payment failed (bill not paid) and till not(today) my balance not credited in my bank account.

        So, please resolve my problem and refund my balance in my bank account.
        Aug 5, 2021
        Complaint marked as Resolved 
        I have already complained about this metter.my phonepe complaint id is 138540210.complaint date 30/07/2021
        PhonePe customer support has been notified about the posted complaint.
        Aug 05, 2021
        Updated by Koushik hajra
        Problem not resolve till now
        Sir11/7/2020 gas bill 876.50 amount failed but amount my account debited but amount credited my account please answer sir
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          K
          Kuldeepkirola
          Aug 4, 2021
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          On dt 3-8-21 i have trf rs 4500 to mob no [protected] which sbi ac reg with phone pay. Screen short attached, amount rs 4500/- debited from my axis bank ac link with phone pay mob no [protected], but amount rs 4500/- still not credited into receipient. Pls return money or resolve matter. Transation id T2108031241564233043527
          PhonePe customer support has been notified about the posted complaint.
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            A
            Anamika Shrivas
            Aug 3, 2021
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            Address: mandla

            I have received a call today stating that I have received cash back on my phone pay, and asked me to open my account to receive the same. When I opened my account there was a request to pay 4990 rupees, I denied and cut the call. This is the number +[protected] and person name is monu jha.
            but my account deducted 10960 rs by upi transaction details is
            TO TR[censored]PI RRF[protected]
            TRF TO [protected]
            TO TRF
            UPI RRN[protected]
            TRF TO [protected]
            TOTAL AMOUNT DEDUCTED 10960
            PhonePe customer support has been notified about the posted complaint.
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              K
              Kogo
              Aug 3, 2021
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              Last month I transfer 5078 any to my friend and the amount debited from my account but my friend didn't get the amount.. we wait 24 hrs but still he didn't received he checked his account and bank statements but 5078 amt not showing... we raised complaint, call, massaged, email but didn't got the satisfy response
              PhonePe customer support has been notified about the posted complaint.
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                T
                tricous raj
                Aug 3, 2021
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                Phonepe fastag on hdfc card has wrong deducted 55rs on paranur toll gate today 3/8/2021 7.15 AM . Kindly check & process my refund on my hdfc bank on phonepe.. pls contact email [protected]@gmail.com for further details
                PhonePe customer support has been notified about the posted complaint.
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                  I
                  irfan irfzz
                  Aug 3, 2021
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                  I have done a recharge using phonepe, the money has deducted from bank account but the recharge not done.when i contacted my sim operator they said that they didnt received the money.Mu utr number is[protected].
                  PhonePe customer support has been notified about the posted complaint.
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                    R
                    Rabi sankar Dakshit
                    Aug 2, 2021
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                    Address: Kusum garm burdhmanwB713422

                    Mare pass phone pe coustmer care ka fraud call se 13000 taka upi ka dara dabiet kor lia
                    PhonePe customer support has been notified about the posted complaint.
                    Aug 02, 2021
                    Updated by Rabi sankar Dakshit
                    Sir phone pe upi se13000 taka 26july dabite hua froud call dara

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                      P
                      Pradeep2306
                      Aug 2, 2021
                      Resolved
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                      Resolved

                      My friend had sent me Rs.5000/- on 31/07/2021. It got successful on 02/08/2021(today). But ammount is not credited to my bank account. Phonepe transaction id is T2107311855062427946512.
                      Aug 2, 2021
                      Complaint marked as Resolved 
                      PhonePe customer support has been notified about the posted complaint.
                      I recharged dish tv using phone pe. amount is seen as deducted but no message from the bank and the dish is not recharged yet .can i get refund
                      My friend is paid to me 1000rupees 5days ago and it's processing till 17th of August after than when it's done amount is not credited in my account
                      Transaction I'd is T2108131120311701694310
                      And I also raised ticket[protected]
                      Please try to solve my querry
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                        V
                        Venkat Vemagiri
                        Jul 31, 2021
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                        Address: Beeramguda khaman near sai baba temple
                        Website: Phone pe

                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited
                        PhonePe customer support has been notified about the posted complaint.
                        Jul 31, 2021
                        Updated by Venkat Vemagiri
                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited

                        Jul 31, 2021
                        Updated by Venkat Vemagiri
                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited
                        Jul 31, 2021
                        Updated by Venkat Vemagiri
                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited
                        Jul 31, 2021
                        Updated by Venkat Vemagiri
                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited
                        Jul 31, 2021
                        Updated by Venkat Vemagiri
                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited

                        Jul 31, 2021
                        Updated by Venkat Vemagiri
                        My money was debited from phone pe the message was not come in notification bar was saying the money was debited

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                          Nazar husnain
                          Jul 30, 2021
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                          Address: Muzaffarnagar

                          Transaction I'd.T2107291939113007240854 rs1, 100 no ad my account account number[protected]...7:29pm29july 2021
                          PhonePe customer support has been notified about the posted complaint.
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                            D
                            Dinesh2405
                            Jul 29, 2021
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                            [protected]
                            Phonepe complaint number
                            It's been one week still issue not closed.. pls shut this kind of irresponsible institutions
                            PhonePe customer support has been notified about the posted complaint.
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                              M
                              Manish Dhakar
                              Jul 29, 2021
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                              Address: 78 Ward no 13 rani bareli

                              Mera nam hemraj h mere phone pe se 91000
                              Pese kat gay h mere pass ek coll aaya tha bola mere account me 20000 aayge par kuch ni aaya mere sare pese kat gay kripya meri madad kare mera num h
                              [protected] ye phone pe par h
                              PhonePe customer support has been notified about the posted complaint.
                              Jul 29, 2021
                              Updated by Manish Dhakar
                              Mere papa ke account se pese kare h sbi bank ke
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                                A
                                akki0307
                                Jul 29, 2021
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                                Hi Team,

                                It's been a week I have purchased Sony Liv gift card for a year.
                                That Gift Card is not having PIN No. and I am constantly approaching the team but it is of no use.

                                I request the PhonePe Team to bear the losses that I encountered and either resolve the issue or just refund me the amount
                                PhonePe customer support has been notified about the posted complaint.
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                                  K
                                  Khemraj karsh
                                  Jul 28, 2021
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                                  Address: Bangalore

                                  Main Paisa Bheja Hai per use khate mein Paisa prapt Nahin Hua Hai Lekin in transaction successful bata raha hai mere mein bhi aur prapt Karta ke a bhi bata raha
                                  PhonePe customer support has been notified about the posted complaint.
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                                    Bijoy Vijayan
                                    Jul 28, 2021
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                                    I have made the payment on apr13 2021 to Merchant village supermarket, Akshay Nagar, DLF road, bangalore. After the confirmation with phonepe i have informed the details to merchent that they are received the payment, But they are not giving back the money to me. Phonepe customer support is not helping me on this? What i can do on this?
                                    PhonePe customer support has been notified about the posted complaint.
                                    Jul 28, 2021
                                    Updated by Bijoy Vijayan
                                    Please read my subject as PhonePe payment not accepting by Merchant
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                                      Diya Kapse
                                      Jul 28, 2021
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                                      I am trying to login my phone pe account but it is blacklisted for no reason.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        patilmahesh0711
                                        Jul 27, 2021
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                                        On 11/Jul/2021, i had purchased an rs.1000 uber gift card (Transaction id: N2107111200534759042639) from phonepe app, which gave out validity till 11/Jul/2022. When i tried to redeem it on uber application it clearly declined stating "gift code is invalid". I tried raising an ticket with phonepe support but it isn't responding. I tried to find the online number to call them but no avail. My 1000 rs is lost hence.
                                        PhonePe customer support has been notified about the posted complaint.
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