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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 40

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S
shyamd523
Jul 10, 2021
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Address: Narayan pally ,Po- Nimta , Kol-49.

I am not Log in Last 3days.Every Log in show Unable to proceed.
my mobile no +91 - [protected]..
plz Solved my phon pay problem.
PhonePe customer support has been notified about the posted complaint.
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    V
    Vinny Lyndem
    Jul 10, 2021
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    Address: Flat 4B Rohini apartment, chandmari, Guwahati 781003

    I got this ad on Facebook of playing game and winning. I played and won bubble shooter pro game and a PhonePe pop up came showing a scrach card with winning amount ₹5000/-
    I scrach it and immediately ₹5000/ got deducted from the bank account.
    Please help me get my money back.
    This is a fraudulent act done by anyone but it is done through my PhonePe account.
    Please resolve the issue ASAP.
    PhonePe customer support has been notified about the posted complaint.
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      E
      Ekumar
      Jul 10, 2021
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      Amount of Rs.598 has been deducted from my account on 28 June 2021 but recharge not done yet . Amount of Rs.89 deducted from my account on 3 July 2021 but recharge not done yet . Amount of Rs.20 has been deducted from my account on 3 July 2021 but recharge not done yet.Then I recharged from another app the money is deducted and I received the recharge successfully. I am facing this problem only from PhonePe of money deducted from my account but recharge not received yet.Continuously thrice I have experienced this issue of money deducted from my account but recharge not received yet .I have talked to Airtel customer support and they have informed me that it’s not an issue from their side . It’s an issue to be resolved by PhonePe .
      Kindle resolve my issue . I am trying to reach out to PhonePe team from last 4-5 days but my issue has not been resolved.I mailed my complaint on PhonePe mail Id and they responded that this is the old mail and is not used currently. Then I replied them that please provide me with the new mail Id but received no reply from PhonePe team .
      I am really disappointed .
      PhonePe customer support has been notified about the posted complaint.
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        N
        Naveenkancharla
        Jul 10, 2021
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        Why my primary account has blocked, I only use phonepee to transfer the money plz kindly unblock my primary account
        PhonePe customer support has been notified about the posted complaint.
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          C
          crimealert0
          Jul 9, 2021
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          Bihar Nawada Phonepe Scam Latest Fraud call center refund scam... phonepe paytm google pay etc...

          PHONEPE REFUND SCAM -- These are the details of phone pay frauders who cheat with peoples.

          Bihar Nawada Phonepe Scam

          Phone: [protected] (HANDLE THE WHOLE SCAM CALL CENTRE)
          Phone: [protected]
          Phone: [protected] ( Second main partner )

          [protected] -- customer care
          [protected] --- Pime customer care number
          [protected] ---- 24*7 availabe customer care
          [protected] --- Head of this scam
          [protected] ---- He is from rajasthan (Senior scammer)

          Don't fall in the trap of these scammers.

          This is the two website of frauders... #phonepescam #phonepe #scam #phoneperefund

          https://bikayi.com/parcelshippingSQp (New Website of customer care scammers)
          https://achieversmantraa.net/ (new webiste of phonepe scammers)

          https://backquickservice.com/
          https://paymentrelated.com/?https%3A%2F%2Fpaymentrelated_com%2F

          ये असम बंगाल की नकली सिम ले कर बिहार से धोखाधड़ी कॉल सेंटर चला रहे हैं... इनकी ये वेबसाइट है और सबी के फोन नंबर उल्लेख है... इसे शेयर करें और सतर्क रहें किसी को भुगतान न करें... unke बहकावे मैं आ कर... अपनी सुरक्षा अपने हाथ...
          PhonePe customer support has been notified about the posted complaint.
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            K
            Kushan Devaiah
            Jul 8, 2021
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            Money was deducted but recharge is not successful.
            PhonePe customer support has been notified about the posted complaint.
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              S
              Shaikh hiraji karimsaab
              Jul 8, 2021
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              Address: Nanded

              I have recharged a mobile number thru phonepay the amount is denied from my account but the recharge is note come in my mobile number please take it seriously I want refund of my 149 rupees
              PhonePe customer support has been notified about the posted complaint.
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                Y
                yashkadam435
                Jul 8, 2021
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                Today, i received call from [protected] asking me that you have received cash back on your PhonePe account. When i checked it on PhonePe it was not cashback he requested me for payment and when I refused
                to pay he called me again and started abusing me. Please take some action against him.
                PhonePe customer support has been notified about the posted complaint.
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                  E
                  Ekumar
                  Jul 7, 2021
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                  Amount of Rs.598 has been deducted from my account on 28 July 2021 but recharge not done yet . Amount of Rs.89 deducted from my account on 3 July 2021 but recharge not done yet . Amount of Rs.20 has been deducted from my account on 3 July 2021 but recharge not done yet.Then I recharged from other app the money is deducted and I received the recharge successfully. I am only facing this problem from PhonePe of money deducted from my account but recharge not received yet.Continuously thrice I have suffered this issue of money deducted from my account but recharge not received yet .have talked to Airtel customer support and they have informed me that it’s not an issue from their side . It’s an issue to be resolved by PhonePe .
                  Kindle resolve my issue . I am trying to reach out to PhonePe team from last 3-4 days but my issue has not been resolved.
                  I am really disappointed .
                  PhonePe customer support has been notified about the posted complaint.
                  Amount of Rs. 598 was deducted from my account on 28 July 2021 and recharge benefits not received yet .
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                    P
                    pawanpahwa81283
                    Jul 7, 2021
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                    Address: 8860501790

                    UTR/[protected] with phone no 886/501790 done to [protected]. Amout deducted but money not received by reciever. Please refund the amount 2961.
                    PhonePe customer support has been notified about the posted complaint.
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                      R
                      Rock tanu
                      Jul 7, 2021
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                      Address: Mecheda railway colony, Quarter no. T1/3 Purba Medinipur West Bengal
                      Website: Myntra

                      I haven't received my refund yet it's showing in phn pay that's it has been add to my account but I'm afraid the money didn't reach to my account
                      PhonePe customer support has been notified about the posted complaint.
                      Jul 07, 2021
                      Updated by Rock tanu
                      I haven't received my refund yet
                      Jul 07, 2021
                      Updated by Rock tanu
                      My money didn't add to my account
                      Jul 07, 2021
                      Updated by Rock tanu
                      Plz help me
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                        S
                        Satish Singh Siwach
                        Jul 6, 2021
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                        Address: GREEN VIEW COLONY RAIGARH CHATTISGARH

                        Amount 4946 was debit from my pnb account no [protected] against reference no p2107022236083884871229 utr no[protected]

                        my mobile no [protected]
                        PhonePe customer support has been notified about the posted complaint.
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                          R
                          Ranjithpd
                          Jul 6, 2021
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                          Hiii I'm sending money transaction successfully amount debited my account but receiver account not received money

                          Amount not refund to me

                          Please help me
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Sarvani chinni
                            Jul 4, 2021
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                            Reactivate my phonepe account

                            Hi my phone pay account has been blocked without any issue. I want to reactivate my phone pay account...
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                            M
                            Mohan singhdhangar
                            Jul 4, 2021
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                            Address: phone pe

                            My phone pe no is [protected] and amount fir not shown in my account
                            please look into that matter
                            PhonePe customer support has been notified about the posted complaint.
                            Jul 05, 2021
                            Updated by Mohan singhdhangar
                            phone pe did not solve my problem till now
                            Jul 11, 2021
                            Updated by Mohan singhdhangar
                            my money had not return yet
                            Jul 18, 2021
                            Updated by Mohan singhdhangar
                            when my money came
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                              H
                              Hacker\'s Junction
                              Jul 3, 2021
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                              [protected] THIS FRAUD PEOPLE RUNNING CALL CENTER NAME OF REFUND. +91 [protected] Name:
                              MGTC web development DESIGN
                              Street:
                              28 BIHAR GAYA
                              City:
                              NAWADA
                              State:
                              Bihar
                              Postal Code:
                              805109
                              Country:
                              IN
                              Phone:
                              +91.[protected]
                              PhonePe customer support has been notified about the posted complaint.
                              Jul 03, 2021
                              Updated by Hacker\'s Junction
                              These are the details of phone pay frauders who cheat with peoples.

                              These are all the contact details ...
                              [protected] --> customer care
                              [protected] ---> Murshid Ansari Web desiner
                              [protected] ---> Gauhar Ali Crime partner
                              [protected] ---> Pime customer care number
                              [protected] ----> 24*7 availabe customer care
                              [protected] ---> Head of this scam

                              Don't fall in trap of these scammers.

                              https://themgtc.com/
                              https://paymentrelated.com/?https%3A%2F%2Fpaymentrelated_com%2F

                              Jul 03, 2021
                              Updated by Hacker\'s Junction
                              THIS FRAUD PEOPLE RUNNING CALL CENTER NAME OF REFUND. Name:
                              MGTC web development DESIGN

                              They are runnig very big racket in All over india... And all sim are purchased from West Bengal...
                              [protected] --> scammer
                              [protected] --> scammer
                              [protected] --> scammer
                              [protected] ---> fraud
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]

                              इतने नंबर से अब तक कॉल आ चुके हैं..
                              वे पूरे भारत में बहुत बड़े रैकेट चला रहे हैं ... और सभी सिम पश्चिम बंगाल से खरीदे गए हैं

                              Phonepe customer care scammers...

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                                V
                                vshlp
                                Jul 3, 2021
                                Oct 17, 2023
                                This thread was updated on Oct 17, 2023
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                                Reactivation of deleted account

                                Address: Bengaluru

                                I got my account my account deleted a while ago, without proper information on deactivation policy.
                                This clause of deactivation that is a deactivated account can't be reactivated should be highlighted.

                                For the time being, please activate my deleted account, I was not aware of the deactivation policy of phonepe company...
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                                T
                                Tammineni97
                                Jul 3, 2021
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                                My phonepe number is blocked for my request. accutually this is not my request . This request is raised my family members.as per request my number is blocked permenently.
                                Please unblock my account
                                I am not mentioned blocked number ...but please raise this issue and send link tho my mail i am sending my full details. Please unblock my phonepe
                                PhonePe customer support has been notified about the posted complaint.
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                                  1
                                  19P 142 Komali Chowdary
                                  Jul 3, 2021
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                                  Failed transaction but the amount was debited

                                  Address: Vizag

                                  I have prepaid my Airtel mobile number through phonepe on 30 June at 01.42 pm IST but my amount got deducted but I didn't claim my recharge till today

                                  So I request you to please look into this incident...
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                                  B
                                  Banavari
                                  Jul 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: veerawa, chitalvana

                                  Sir, I got a request on 02/07/2021 at 11.39 AM in which it was written that you press 12487 code to retrieve your 2000, then I suppressed it due to ignorance and immediately deducted money from my account in [protected] upi who have submitted online fraud with me so request you to kindly solve my problem
                                  Jul 3, 2021
                                  Complaint marked as Resolved 
                                  please solve this problem
                                  PhonePe customer support has been notified about the posted complaint.
                                  Jul 03, 2021
                                  Updated by Banavari
                                  Sir, I got a request on 02/07/2021 at 11.39 AM in which it was written that you press 12487 code to retrieve your 2000, then I suppressed it due to ignorance and immediately deducted money from my account in [protected] upi who have submitted online fraud with me so request you to kindly solve my problem

                                  Why my primary account has blocked, I use phonepee daily, , and I only use phonepay to transfer money, I have called customer care but they are saying u r account has blocked due to security reasons, I dint even do anything and my account has blocked, plz kindly unblock my account.
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