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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 41

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R
Rasikislam
Jul 2, 2021
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I was made a repayment installment through phonepe to kreditbee loan company on 1july at 12.11am, my transaction was succesful but receiver's did not received the amount, might be it is in pending status .
Amount has been debited from my account on 1july 12.11 am but still I did not received any refund, and thereafter kreditbee is claiming continuously to repayment the amount, and my amount is getting high regularly as I am not paying the amount.
Please arrange to refund my amount back to account or please help to repayment the amount to kreditbee .

Hope you will take full responsibility and solve the problem ASAP.
Attaching herewith the relevant SS for the above statement.

Regards,
Rasik
PhonePe customer support has been notified about the posted complaint.
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    R
    Rasikislam
    Jul 2, 2021
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    I was completed a transaction on 1july, 2021 at 12.11am of rupees 2801.As per phone pay, transaction was successful but receiver's bank did not received the amount, they are claiming for repayment but, I already pay for this to phone pay, and it was a successful transaction.

    Please find the attached relevant SS and refund my amount back or help to repayment in kreditbee

    Please solve my problem asap, the amount is very much high for me as my family background is not good enough, hope you do your best to solve the problem.
    PhonePe customer support has been notified about the posted complaint.
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      S
      sanjoobawa
      Jul 2, 2021
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      Successful transaction but amount not reached to account

      I have transfered Rs. 5000/- and 1000/- to canara bank account no.[protected]n 08.02.2021 and 05.05.2021 respectively but till date the payment not reached to canara bank account as it was successful transactions.
      transaction ids are as follows
      T2102081209425778796525
      T2105051332136440409549...
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      M
      MJ PARIHAR
      Jul 2, 2021
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      Address: v/p - umar,Tehsil - Hindoli,District - Bundi, Rjasthan Pin - 323025

      Dear Sir. My payment 2000/- is getting pending show from last 24 June. In my 2 days I was there to solve the problem..
      PhonePe customer support has been notified about the posted complaint.
      Jul 02, 2021
      Updated by MJ PARIHAR       Sir when will my money come
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        S
        Sabi kopal
        Jul 2, 2021
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        Address: Katwa, West Bengal

        Dear sir
        I have recharged a gio no [protected].my account has debited two times for this mobile no recharge.
        Please refund my amount.
        PhonePe customer support has been notified about the posted complaint.
        Jul 02, 2021
        Updated by Sabi kopal         08820
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          K
          kapilpise
          Jul 2, 2021
          Resolved
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          Resolved

          The transaction is showing as pending but the amount of 25000 is deducted from my account and not received at the receiver's account, please help.
          Jul 5, 2021
          Complaint marked as Resolved 
          My query is resolved, thank you PhonePe.
          PhonePe customer support has been notified about the posted complaint.
          View replies
          My query is resolved, thank you PhonePe.
          Reply
          Money not tranction my phonepe account was blocked or frozen money not transfering to other friend plzzzzzz solve my problem 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
          Reply
          The amount is debited from my account but recharge was not done and same problem with transfer of money . Amount is debited but transfer is not done and the message shows recharge successfully and transfer successfully
          Reply
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            M
            MJ PARIHAR
            Jul 2, 2021
            Resolved
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            Resolved

            Address: v/p - umar,Tehsil - Hindoli,District - Bundi, Rjasthan Pin - 323025

            My account payment is debit but receiver in not received amount pending in 7 days
            Jul 2, 2021
            Complaint marked as Resolved 
            Dear Sir. My payment 2000/- is getting pending show from last 24 June. In my 2 days I was there to solve the problem
            PhonePe customer support has been notified about the posted complaint.
            Jul 02, 2021
            Updated by MJ PARIHAR             Dear sir my money is not refunded yet and how long will it take
            Jul 02, 2021
            Updated by MJ PARIHAR             Sir, I am in a lot of trouble, I do not have money, please get my money credited in my account soon.
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              K
              Kajalrajput
              Jul 1, 2021
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              Address: Phonepe

              Sir I receive a scratch git from my phone pe account, when I scratch it, I receive " you won rs 1871 " & send on ur bank account. I follow instruction, then the Amt of 1871 is debited to my bank account immediately. Please help to refunds my Amy of 1871 money
              PhonePe customer support has been notified about the posted complaint.
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                R
                Rakesh Labh
                Jul 1, 2021
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                UPI transaction Didn't go thru Even though Amout was deducted from my account. The reciever never recevied the money
                Transaction ID- T2107011258138922770015
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Sai Nanda Naveen Nalla
                  Jul 1, 2021
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                  I Nalla Sai Nanda Naveen didn't receive my fee payment receipt
                  Transaction I'd - T2107011703558474894260
                  My mobile number is - [protected]
                  My email address is - [protected]@gmail.com
                  Please send my payment receipt to my email address because I need to submit it in my college as a payment proof
                  PhonePe customer support has been notified about the posted complaint.
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                    D
                    deepaman481
                    from Rewari, Haryana
                    Jul 1, 2021
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                    Dear sir. Meri payment 18000/- last 23 june se pending show ho rahi hai. Apne 2 din main problem solve kerne k liye keh tha. aaj 8 din ho gye hai. Main ticket be generate kiy hai iska be koi reply nah
                    PhonePe customer support has been notified about the posted complaint.
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                      A
                      akshayoo7
                      Jun 30, 2021
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                      Phonepe app shows successful transaction but receiver didn't get any money. Receiving bank says didn't receive any money. Sender bank says successfully sent money.

                      sender phone pe id - [protected]@ybl

                      transaction id in attached picture
                      PhonePe customer support has been notified about the posted complaint.
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                        B
                        BhuvanaN
                        Jun 30, 2021
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                        On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

                        We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

                        Could you please consider the compliant with high priority and resolve the issue
                        PhonePe customer support has been notified about the posted complaint.
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                          BhuvanaN
                          Jun 30, 2021
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                          On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

                          We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

                          Could you please consider the compliant with high priority and resolve the issue.
                          PhonePe customer support has been notified about the posted complaint.
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                            T
                            tusharjain0101
                            Jun 30, 2021
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                            Address: Mungana

                            Dear sir,
                            My Phone pay account no. [protected].
                            I would to sent money on [protected].
                            But by mistake i have sent money on [protected].
                            transection history:-
                            Amount - 8275 rs Date 18June2021.
                            Account Holder name - Gajendra singh
                            Account no.[protected].

                            Please help to me refund amount to my account.
                            PhonePe customer support has been notified about the posted complaint.
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                              A
                              Aj1101
                              Jun 30, 2021
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                              I have paid my exam form fee (1500rs) from upi.(phonepe)
                              my current payment transaction is showing the status as “failed transaction” and the amount gets deducted from my account.

                              Transaction id - T210628193828748141502

                              UTR[protected]
                              date- 28/06/2021
                              PhonePe customer support has been notified about the posted complaint.
                              Jun 30, 2021
                              Updated by Aj1101                               I have paid my exam form fee (1500rs) from upi.(phonepe)
                              my current payment transaction is showing the status as “failed transaction” and the amount gets deducted from my account.

                              Transaction id - T210628193828748141502

                              UTR[protected]
                              date- 28/06/2021

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                                F
                                FallenAngel Theeng
                                Jun 30, 2021
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                                Address: Darjeeling

                                Its deducting my money but not showing in history, this is third time, again deducting, where money going only u can help,
                                PhonePe customer support has been notified about the posted complaint.
                                Jun 30, 2021
                                Updated by FallenAngel Theeng                                 Each month my money going where, please help me find it out, it's not showing in history, or in statement
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                                  P
                                  Pratik6177
                                  Jun 29, 2021
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                                  I am recipient, i have to receive 12750,
                                  Payees account got debited for 12750, but my account not credited.

                                  My (Recipient)
                                  Pratik Sunil Porwal
                                  Ac no [protected]
                                  State Bank of India
                                  Branch - Bibwewadi
                                  Ifsc - SBIN0012926

                                  Date of transaction
                                  15/06/2021

                                  Transaction I'd - T2101181242144839275449

                                  UTR no[protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    @ASBaghel10
                                    Jun 29, 2021
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                                    Address: Kolkata, India

                                    A Person named Rahul Kumar from Kolkata called me to take my bank details regarding Google Pay and PhonePe.
                                    He asked me my account details and when I asked him how did he get my phone number and why will I share my details with him, he started abusing me.
                                    The number with which he has called me is +[protected].
                                    Kindly look into the matter and arrest him!
                                    Thanking You!
                                    Regards.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      M
                                      Maikap
                                      Jun 29, 2021
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                                      Address: At/po-Kainagari,via-Irda,p.s-singla, pin-756080

                                      Sir
                                      I m SAMBHUNATH MAIKAP MY phonepe no [protected] date-25/06/2021 to Rs 2000 money is debit my account but no added my dhani wallet. For kindly information or quick salutation
                                      PhonePe customer support has been notified about the posted complaint.
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