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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 41

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M
MJ PARIHAR
Jul 2, 2021
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Address: v/p - umar,Tehsil - Hindoli,District - Bundi, Rjasthan Pin - 323025

My account payment is debit but receiver in not received amount pending in 7 days
Jul 2, 2021
Complaint marked as Resolved 
Dear Sir. My payment 2000/- is getting pending show from last 24 June. In my 2 days I was there to solve the problem
PhonePe customer support has been notified about the posted complaint.
Jul 02, 2021
Updated by MJ PARIHAR
Dear sir my money is not refunded yet and how long will it take
Jul 02, 2021
Updated by MJ PARIHAR
Sir, I am in a lot of trouble, I do not have money, please get my money credited in my account soon.
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    K
    Kajalrajput
    Jul 1, 2021
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    Address: Phonepe

    Sir I receive a scratch git from my phone pe account, when I scratch it, I receive " you won rs 1871 " & send on ur bank account. I follow instruction, then the Amt of 1871 is debited to my bank account immediately. Please help to refunds my Amy of 1871 money
    +1 photos
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      R
      Rakesh Labh
      Jul 1, 2021
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      UPI transaction Didn't go thru Even though Amout was deducted from my account. The reciever never recevied the money
      Transaction ID- T2107011258138922770015
      +2 photos
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        S
        Sai Nanda Naveen Nalla
        Jul 1, 2021
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        I Nalla Sai Nanda Naveen didn't receive my fee payment receipt
        Transaction I'd - T2107011703558474894260
        My mobile number is - [protected]
        My email address is - [protected]@gmail.com
        Please send my payment receipt to my email address because I need to submit it in my college as a payment proof
        PhonePe customer support has been notified about the posted complaint.
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          D
          deepaman481
          from Rewari, Haryana
          Jul 1, 2021
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          Dear sir. Meri payment 18000/- last 23 june se pending show ho rahi hai. Apne 2 din main problem solve kerne k liye keh tha. aaj 8 din ho gye hai. Main ticket be generate kiy hai iska be koi reply nah
          +4 photos
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            A
            akshayoo7
            Jun 30, 2021
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            Phonepe app shows successful transaction but receiver didn't get any money. Receiving bank says didn't receive any money. Sender bank says successfully sent money.

            sender phone pe id - [protected]@ybl

            transaction id in attached picture
            +1 photos
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              B
              BhuvanaN
              Jun 30, 2021
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              On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

              We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

              Could you please consider the compliant with high priority and resolve the issue
              PhonePe customer support has been notified about the posted complaint.
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                B
                BhuvanaN
                Jun 30, 2021
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                On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

                We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

                Could you please consider the compliant with high priority and resolve the issue.
                PhonePe customer support has been notified about the posted complaint.
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                  T
                  tusharjain0101
                  Jun 30, 2021
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                  Address: Mungana

                  Dear sir,
                  My Phone pay account no. [protected].
                  I would to sent money on [protected].
                  But by mistake i have sent money on [protected].
                  transection history:-
                  Amount - 8275 rs Date 18June2021.
                  Account Holder name - Gajendra singh
                  Account no.[protected].

                  Please help to me refund amount to my account.
                  +2 photos
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                    A
                    Aj1101
                    Jun 30, 2021
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                    I have paid my exam form fee (1500rs) from upi.(phonepe)
                    my current payment transaction is showing the status as “failed transaction” and the amount gets deducted from my account.

                    Transaction id - T210628193828748141502

                    UTR[protected]
                    date- 28/06/2021
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Jun 30, 2021
                    Updated by Aj1101
                    I have paid my exam form fee (1500rs) from upi.(phonepe)
                    my current payment transaction is showing the status as “failed transaction” and the amount gets deducted from my account.

                    Transaction id - T210628193828748141502

                    UTR[protected]
                    date- 28/06/2021

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                      F
                      FallenAngel Theeng
                      Jun 30, 2021
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                      Address: Darjeeling

                      Its deducting my money but not showing in history, this is third time, again deducting, where money going only u can help,
                      PhonePe customer support has been notified about the posted complaint.
                      Jun 30, 2021
                      Updated by FallenAngel Theeng
                      Each month my money going where, please help me find it out, it's not showing in history, or in statement
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                        P
                        Pratik6177
                        Jun 29, 2021
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                        I am recipient, i have to receive 12750,
                        Payees account got debited for 12750, but my account not credited.

                        My (Recipient)
                        Pratik Sunil Porwal
                        Ac no [protected]
                        State Bank of India
                        Branch - Bibwewadi
                        Ifsc - SBIN0012926

                        Date of transaction
                        15/06/2021

                        Transaction I'd - T2101181242144839275449

                        UTR no[protected]
                        +1 photos
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                          @
                          @ASBaghel10
                          Jun 29, 2021
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                          Address: Kolkata, India

                          A Person named Rahul Kumar from Kolkata called me to take my bank details regarding Google Pay and PhonePe.
                          He asked me my account details and when I asked him how did he get my phone number and why will I share my details with him, he started abusing me.
                          The number with which he has called me is +[protected].
                          Kindly look into the matter and arrest him!
                          Thanking You!
                          Regards.
                          PhonePe customer support has been notified about the posted complaint.
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                            M
                            Maikap
                            Jun 29, 2021
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                            Address: At/po-Kainagari,via-Irda,p.s-singla, pin-756080

                            Sir
                            I m SAMBHUNATH MAIKAP MY phonepe no [protected] date-25/06/2021 to Rs 2000 money is debit my account but no added my dhani wallet. For kindly information or quick salutation
                            +1 photos
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                              T
                              tejashree88
                              Jun 29, 2021
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                              Address: Bengaluru

                              Hi,

                              I am Tejshri Pansare. There are UNRECOGNIZED transactions happening through my fathers PhonePay account since 14th June 2021. Transactions are processing even without entering passwords. Please look in to this urgently. Till now there are more than 3000 rs. transactions happened.

                              These are the transactions id's

                              N2106262114245991426142

                              N2106202231003916628141

                              N2106141345166814841917

                              N2106141345166814841917

                              N2106152028071249341273

                              N2106202234398808915827

                              N2106262211236788534475
                              there are few more

                              Please help me with this urgently .
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                sankardass
                                Jun 28, 2021
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                                Address: No:15 A Amuthasree complex, prasanna street, indhira nagar , neyveli

                                Sir,
                                Here with attached the phonepe app scratch card wrong amount deduction my bank account suddenly we contact phone pe customer compline then tamilnadu cybercrime police complined . my account deduction amount details screenshot .my account statement and police compline number:BRS21081907 copy and phone pe compline ticket no[protected]. So please refund my money .
                                +3 photos
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                                  P
                                  Pratham Rakheja
                                  from Noida, Uttar Pradesh
                                  Jun 28, 2021
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                                  Address: Ballabgarh,121004

                                  This is to inform you that I Anshul have a saving account in your bank(Punjab National Bank).I did a transaction Through phone pe merchant.However the payment didn't go to the specified account in which it was sent.It was deducted from my account.I did the payment only for the single but it was debited three times from my account.Account in which was trying to send is different from the account in which it was actually sent.Could you please get this expedited as soon as possible.I also complaint it on my bank but the didn't help me

                                  Accountant Nome :- Anshul

                                  Phone pe transaction ID :-1)T2105151741158202390185 (15/05/21)
                                  2)T2105151734455814649521 (15/05/21)
                                  3)T2105151708204396080749 ) ( 15/05/21)

                                  Amount Debited: 5000 X 3 = 15000 (15/05/21)
                                  PhonePe customer support has been notified about the posted complaint.
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                                    H
                                    hiralvikas
                                    Jun 28, 2021
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                                    Address: Shaheed Bhagat Singh Society, S B Singh Colony, J B Nagar, Andheri East, Mumbai, Maharashtra 400053
                                    Website: www.phonepe.com

                                    Hii my name is hiral . By mistake I blocked my PHONEPE account.and now I want it unblock.but now they are not unblock my account.they says my account is permanently blocked and I never use it in future.wht is this ###.nowadays Googlepay PayPal and amazonpay also give permission to recreate account with same number.so why only PHONEPE is not giving permission to create account with same number.my mobile number is my identity now they says use another mobile number to use PHONEPE but how's possible it.we have only one mobile number in bank, Aadhar etc .now how one can use upi with two mobile number i[censored] have only one plzzz solve this issue.they must have user friendly policy.if one can block their account by mistake there should be any way to recover it or recreate one again with same number policy.plzz help me .
                                    Jul 1, 2021
                                    Complaint marked as Resolved 
                                    They didn't call or email me .how they resolved my complaint??. Still I'm not able to phonepe account. Plzzz do something about it . They didn't solve my issue.
                                    PhonePe customer support has been notified about the posted complaint.
                                    The same experience as deactivated a/c could not been reactivated even after pursuing on support for months while assurances per assurances and a lot of dates.

                                    Plz Unblock my phonepe account . - Comment #3919915 - Image #0
                                    Plz Unblock my phonepe account . - Comment #3919915 - Image #1
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                                      A
                                      arjunak
                                      from Bengaluru, Karnataka
                                      Jun 28, 2021
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                                      I had purchased 10gms Gold on 25th June 2021, I have paid Rs. 52769.22, I have got a bill of only Rs. 51370. When asked they say it's not possible to give full bill.

                                      The. Name in the bill is wrong, they say it's not possible to change the name and give.

                                      How can they refuse to pay full bill for the amount that is being paid by me?
                                      PhonePe customer support has been notified about the posted complaint.
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                                        Vilmaselvia
                                        Jun 27, 2021
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                                        I have amount to Domino's the amount got debited but order dint place so I have intiated and placed order but I don't get the amount which was detected first ..
                                        PhonePe customer support has been notified about the posted complaint.
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