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PhonePe Complaints & Reviews

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Updated: Sep 28, 2026
Complaints 3498
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262
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PhonePe reviews & complaints page 42

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K
Khemraj karsh
Jul 28, 2021
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Address: Bangalore

Main Paisa Bheja Hai per use khate mein Paisa prapt Nahin Hua Hai Lekin in transaction successful bata raha hai mere mein bhi aur prapt Karta ke a bhi bata raha
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    Bijoy Vijayan
    Jul 28, 2021
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    I have made the payment on apr13 2021 to Merchant village supermarket, Akshay Nagar, DLF road, bangalore. After the confirmation with phonepe i have informed the details to merchent that they are received the payment, But they are not giving back the money to me. Phonepe customer support is not helping me on this? What i can do on this?
    PhonePe customer support has been notified about the posted complaint.
    Jul 28, 2021
    Updated by Bijoy Vijayan
    Please read my subject as PhonePe payment not accepting by Merchant
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      Diya Kapse
      Jul 28, 2021
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      I am trying to login my phone pe account but it is blacklisted for no reason.
      PhonePe customer support has been notified about the posted complaint.
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        P
        patilmahesh0711
        Jul 27, 2021
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        On 11/Jul/2021, i had purchased an rs.1000 uber gift card (Transaction id: N2107111200534759042639) from phonepe app, which gave out validity till 11/Jul/2022. When i tried to redeem it on uber application it clearly declined stating "gift code is invalid". I tried raising an ticket with phonepe support but it isn't responding. I tried to find the online number to call them but no avail. My 1000 rs is lost hence.
        PhonePe customer support has been notified about the posted complaint.
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          K
          Kamalesh Kothawade
          Jul 27, 2021
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          Address: N-8/A-6/13/2, Ganesh Chowk ,, New CIDCO colony, Behind Dr Bhole

          I have transferred Rs 3000 to Phone pe wallet from my savings account on 16th July 21 and it's more than 10 days now, still it has not showing in my phone pe wallet. I tried to speak to helpline numbers so many times but they just listened to me and keep the phone on waiting and disconected automatically.
          PhonePe customer support has been notified about the posted complaint.
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            A
            Akwil
            Jul 27, 2021
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            Address: Rajasthan

            The company which was in IndiaMART has been Frauded us rs 1, 00, 630/- . The firm is not send any materials Yet. Contact no - [protected]. Name :- MAHESH KUMAR .
            Email - [protected]@gmail.com
            Ridhi SIDHI PAPER PRODUCTS Jaipur ( Rajasthan )
            GST-08AATFR4176K1ZE
            Pan number - AATFR4176K
            PhonePe customer support has been notified about the posted complaint.
            The company which was in IndiaMART has been Frauded us rs 1, 00, 630/- . The firm is not send any materials Yet.
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              P
              praveendn66
              Jul 27, 2021
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              My phonepe account is blocked without any reason.
              I have not violated any rules and policies.
              phonepe mail request is not responding.
              Help me to reactivate my phonepe account again.
              PhonePe customer support has been notified about the posted complaint.
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                M
                manthanvasant
                Jul 27, 2021
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                I am using phonePe business for 1 month and automatically My account get suspended without any valid reason.

                My phonePe business account was fully Kyc then why account get suspended (there customer care only telling "due to some security reasons"
                If there was security reasons then why they approved my Kyc )
                PhonePe customer support has been notified about the posted complaint.
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                  A
                  Anuragvv
                  Jul 27, 2021
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                  After closed PHONEPAY wallet the amount of 2199not credited to account
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    Anil_21113
                    Jul 26, 2021
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                    Address: Ashford Park View, Bangalore, Karnataka, India

                    Dear sir,
                    I have send our money to a wrong person through this phone pe app...by mistake.
                    This withdrawal contain a lots of fund like (13000/-, 11000/-, 8000/-)...
                    Please sir kindly help me sir...
                    Please take one against these... 🙏🙏🙏🙏
                    & provide me a way to refund our money.
                    I'm just sharing some details of wrong person:-
                    No:-[protected]
                    Sunil Meena
                    Phone is most trusted app or 100%safe app...please help me sir...🙏🙏🙏
                    PhonePe customer support has been notified about the posted complaint.
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                      D
                      Dhoi
                      Jul 26, 2021
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                      I have a call from phonepe and said I am phone pe costumer service and send a 999 rupee money request and Debit 999 ruppe from my account
                      PhonePe customer support has been notified about the posted complaint.
                      Jul 26, 2021
                      Updated by Dhoi
                      Fraud debit my amount 999

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                        B
                        Brahmanandan1999
                        Jul 26, 2021
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                        My transaction no NX21072021551072262891401 amount 15000 this transaction has been done through my upi id [protected]@ybl payment is successfull merchant beneficiery PNB Metlife insurance is not credited the amount.
                        PhonePe customer support has been notified about the posted complaint.
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                          Patragolla
                          Jul 25, 2021
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                          Address: Sivapuram

                          Your payment has reached the receiver's bank and will be transferred to the receiver's account within 2 working days. If this fails for any reason, you will receive a refund. Don't worry, your money is safe.
                          PhonePe customer support has been notified about the posted complaint.
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                            abhishek singhal56
                            Jul 24, 2021
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                            Address: bharatpur

                            मेरा फ़ोन पे [protected] ये हैं जो secquirty resion के कारण बन्द कर रखा हैं पर मैने ऐसा कोई गलत काम नही किया हैं मेरे पास सारे सबूत हूं
                            तो मेरी आपसे विनती हैं मेरा फ़ोन पे चालू करने की कृपा करें आपकी अति कृपा होगी
                            PhonePe customer support has been notified about the posted complaint.
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                              AvinashChavan047
                              Jul 24, 2021
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                              Address: B57 ANUKUL RAJYA KARMACHARI VASAHAT, ASHOK NAGAR SATPUR

                              I have not received payment in my bank account. I have called customer helpline no. But call not answered. I am literally fed up of contacting on toll free numbers as not receive any call.
                              PhonePe customer support has been notified about the posted complaint.
                              Jul 24, 2021
                              Updated by AvinashChavan047
                              My issue still not resolved
                              Jul 24, 2021
                              Updated by AvinashChavan047
                              Payment not received
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                                A
                                Avinash Birman
                                from Delhi, Delhi
                                Jul 24, 2021
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                                I have applied for withdrawal of my amount from phonepe mutual fund on 10 Jul 21. Till date I have not received my amount.

                                Please help
                                Regards
                                Avinash
                                [protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  B
                                  Bhanwar Singh Gurjar
                                  Jul 24, 2021
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                                  Address: GURJARO KI DHANI MUNDOTI

                                  श्रीमान जी मैंने अपने फोन पे से मेरे बैंक ऑफ इंडिया के क्रेडिट कार्ड मैं पेमेंट किया था 6 फरवरी 2021 को जोकि दो ट्रांजैक्शन थे ₹10000और ₹900 मेरा पेमेंट फोन पे मे सफलतापूर्वक बताया गया लेकिन मेरे कार्ड मैं जमा नहीं हुआ मैंने जब फोन पे कस्टमर केयर में बात की तो उन्होंने बताया कि हमने आपके कार्ड में पेमेंट कर दिया है और आप अपनी बैंक में जाकर मालूम करो जब मैं बैंक गया तो बैंक वालों ने बोला कि हमारे पास आपके पैसे नहीं आए तब मैंने बैंक ऑफ इंडिया के ऊपर पीजी पोर्टल पर कंप्लेंट की तो बैंक वालों ने बताया कि आपके पैसे फोन पे वालों ने गलत कार्ड में पैसे नेफ्ट कर दिए हैं जबकि मैंने फोन पे पर अपना क्रेडिट कार्ड एड करते ही ₹2 का ट्रांजैक्शन किया तो वह मेरे कार्ड में सफलतापूर्वक ऐड हो गया तो फिर उसके बाद मैंने ₹10000 और ₹900 जमा किए तो वह पेमेंट सफलतापूर्वक बताने के बाद भी मेरे कार्ड में जमा नहीं हुए । कृपया करके मेरे पैसे या तो रिवर्स करावे या मेरे कार्ड में जमा करावे और फोन पे से जो गलती हुई है उसके खिलाफ से कड़ी कार्यवाही की जाए
                                  Name. Bhanwar Lal Gurjar
                                  Mo. [protected]
                                  Card no. [protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    T
                                    TeamFrozen
                                    Jul 23, 2021
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                                    Address: J&k Nowgam Anantnag

                                    Sir Due To My insufficient Balance Sir I send Money With PhonePe But That Purchase is Cancelled By Insufficient Balance Sir I request to Jkbank Please refund My Money Because My Money Is very big amount
                                    rupees 4950
                                    And Transection ID is
                                    T2107201451490371422094
                                    please sir refund my money
                                    PhonePe customer support has been notified about the posted complaint.
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                                      A
                                      Anilprasad Yadav
                                      from Kolkata, West Bengal
                                      Jul 22, 2021
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                                      Resolved

                                      Address: Geetagram.Angul

                                      I sri Anil Prasad Yadab onto[protected] the fraudier told me kyc up to date on my BSNLmobile Rs10 at 3.35p.m than an amount rs 49, 900/-.authometically debited my sbi account. Then he told me amount wrongly debited from your account you can transfer money to phonepe an amount rs24095&11011/- in yesbank.at 4.00p.m &4.25p.m total amount of rs 85006/-debited from my sbi account.
                                      Jul 26, 2021
                                      Complaint marked as Resolved 
                                      please provide the details data of the fraud which was stolen money from my accountant.my mobile no is 9438394816.
                                      PhonePe customer support has been notified about the posted complaint.
                                      Jul 22, 2021
                                      Updated by Anilprasad Yadav
                                      No update till late
                                      Jul 22, 2021
                                      Updated by Anilprasad Yadav
                                      No update on dated -22/7/2021

                                      Jul 26, 2021
                                      Updated by Anilprasad Yadav
                                      what is complaint status ondt[protected]
                                      Aug 30, 2021
                                      Updated by Anilprasad Yadav
                                      What is my SBI complaint status.
                                      Mere sath Ranjit Das nam ka baykti ne (Rs.1981) ka dhokha kiya hai. 29/08/21, 21:59:57/up ne jalsaj kiya
                                      Transactiopn ID- T2108292159267227276878
                                      UTR:[protected]
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                                        Ayush Mahala
                                        Jul 22, 2021
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                                        Address: C-31 N.B.C STAFF COLONY KHATIPURA ROAD Jaipur

                                        Sir my phone pe wallet get deactivated and I can't get option to withdraw my amount from phone pe so plz sir kindly activate my phone pe wallet too carry my amount from it I not lost my 5000 rupees plz help sir
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